4/10 (不満)
Geoff S.、Victoria
2025 年 7 月 25 日
良かった点 : 清潔度
In general, this is a nice property and in a great area of Aix en Provence. Exceptionally close to the heart of the old town and the majority of restaurants. The apartment is as described although the pictures make it seem a bit better than it is. Our biggest problem was the very poor communication from the owner. We booked the apartment months in advance and despite repeated attempts to confirm our booking or to answer a simple question or two about where to park, we received almost no responses. Leading up to the check in day we still weren’t sure if our rental was confirmed or how to check in. Finally, the day before we arrived I found her phone number and messaged her directly via WhatsApp and l finally received a minimal reply to confirm we were still booked. We had to wait until the day of check in before receiving any instructions and once we were checked in, we never heard from her again. We stayed 4 nights. We are a Canadian couple who travel extensively and this is the first time I’ve written a negative review in all my years of travel. We generally put up with a lot and never complain, but the lack of communication was ridiculous. We would never stay here again and recommend if you’re looking for certainty to stay somewhere else.
Geoff S.
2025 年 7 月に 4 泊滞在