Aga-machi Vacations from ￥45,716

Staff are good.

Very helpful and friendly staff, i did get a bit confused with the key card booklet telling me to give in the key card when I leave the hotel, which turns out, is actually not necessary. Also a good selection of restaurants both in and around the hotel, very good for foodies wanting somewhere central in Niigata that's not too far from the station. (Maps says 20 min walk, I did it in about 12)

We happened to choose the Japanese style room for our family of four - it was amazing! one tatami room with the four futons, and another slightly smaller with a low table to sit around. A long hallway ran along the two rooms with the sink and plenty of space to store toiletries and change, and then the shower/Japanese bath at the end of the hall. Coffee and tea supplies were there in the room, along with typical Japanese amenities like yukata and slippers. We also signed up for the breakfast buffet each day, and it also was wonderful, with a wide selection of Japanese and western food items. Waffles and omelettes (by special order) were included. The staff in the eating area and the front desk staff were very courteous and helpful. The hotel also had a small laundry room with two small washers and dryers which we used. The hotel location is pretty decent. It's about a ten minute walk from Niigata station, maybe fifteen walking with suitcases. After this experience, this will definitely be the place we stay in Niigata in the future - and I recommend the Japanese style room over the Western style rooms.

ocean front, great view. The only thing is that the bathroom is like 2 or 3 mins walk from the actual room But they have body wash, shampoo and conditioner there. Its dark at night which makes it scary when youre staying by yourself. The room itself is clean. I would definitely stay here again. ⭐️⭐️⭐️⭐️⭐️

Clean room good staff and a couple of nice restaurants.