Achter Jet Ski Lift

Belle chambre avec un petit salon à part. Tout était bien. Nous avons apprécié le fait d’avoir le parking souterrain. Mon seul commentaire négatif va à la douche. Étrange que ce soit dans un gros bain rond. Pourrait être dangereux de tomber.

Junior suite was insanely hot (with no air conditioning) as staff didn't use the sun blind. After booking we got an email saying that the kids couldn't use the indoor pool (contrary to the hotels.com app listing showing "Indoor pool" in the Kids Friendly section of the listing). Outdoor pool crowd obviously didn't like children - on both occasions we used the outdoor pool several left shaking their heads. Several things in the room and hallway were broken. Breakfast was as expected for this level but we had literally stacks of plates on our table at one point as nobody removed them. Breakfast staff all looked miserable. The evening restaurant and staff were excellent - would struggle to recommend the hotel but the restaurant is definitely worth a visit. Overall, the price/performance ratio, mostly unhelpful staff, and non-child friendly environment made this one not for us.

Everything was perfect from start to finish! The location is amazing—you really don’t need a car because most places are within walking distance, which made exploring Salzburg so easy and convenient. The staff was very friendly and welcoming, and the breakfast selection was great, especially since it was included with the stay. I also really liked that there was free water and a coffee machine available in the lobby, which made it a nice place to relax and hang out during the day or even at night. Overall, we had a wonderful stay and I would 100% stay here again whenever I’m back in Salzburg. Highly recommend!