"We arrived for a two-day stay over March break. We weren't provided with any information upon arrival regarding parking, wifi, pool hours or breakfast hours. We weren't informed the pool was out of order.
We booked a themed room, which was older. There were lights in the children's bunk that didn't function and were hanging by wires.
Went to breakfast the next morning and were told the staff didn't show up so there was no breakfast other than dry cereal (no milk) or bagels. Coffee wasn't even made. Front desk staff told us it wasn't their job.
We left after one day. Were told we'd get a discount but were charged full price. "