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Park Rotana

5.0 star property
Riverwalk hotel with 6 restaurants and a full-service spa

Choose dates to view prices

Photo gallery for Park Rotana

Room, 1 King Bed, Garden View | Down comforters, minibar, in-room safe, desk
6 restaurants, breakfast, lunch served; local and international cuisine
Cafe
Exterior
Outdoor pool, open 6:00 AM to 10:00 PM, free cabanas, pool umbrellas
Park Rotana balances luxury and wellness. Start your day with yoga, enjoy reflexology, or lounge by the pool. The property offers shopping, a coffee shop, and a daily manager's reception. Guests consistently praise the attentive staff.

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Bar
  • Pool
  • Spa
  • Gym
  • Breakfast available
  • Room service
The current price is ￥19,217
￥23,734 total
includes taxes & fees
Oct 5 - Oct 6

Room options

Check availability for these dates

Tonight

Sep 30 - Oct 1
Check availability for tonight Sep 30 - Oct 1

Tomorrow

Oct 1 - Oct 2
Check availability for tomorrow Oct 1 - Oct 2
Available filters for rooms
Showing 19 of 19 rooms

View all photos for Room, 2 Twin Beds (Guest - Lounge Access)

Room, 2 Twin Beds (Guest - Lounge Access) | Down comforters, minibar, in-room safe, desk

Room, 2 Twin Beds (Guest - Lounge Access)

Highlights

Air conditioning
Connecting rooms available
Club Lounge
Free cribs/infant beds
Smart TV
Pillow menu
Down duvet
Blackout drapes/curtains
  • 36 sq m
  • Sleeps 3
  • 2 Twin Beds

View all photos for Room, 1 King Bed (Guest - Lounge Access)

Room, 1 King Bed (Guest - Lounge Access) | Down comforters, minibar, in-room safe, desk

Room, 1 King Bed (Guest - Lounge Access)

Highlights

Air conditioning
Connecting rooms available
Club Lounge
Free cribs/infant beds
Smart TV
Pillow menu
Down duvet
Blackout drapes/curtains
  • 36 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 2 Twin Beds (Guest)

Down comforters, minibar, in-room safe, desk

Room, 2 Twin Beds (Guest)

10.0 out of 10
Exceptional
(1 review)

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Smart TV
Pillow menu
Down duvet
Blackout drapes/curtains
Bathrobes
  • 36 sq m
  • Sleeps 3
  • 2 Twin Beds

View all photos for Room, 1 King Bed (Guest)

Room, 1 King Bed (Guest) | Down comforters, minibar, in-room safe, desk

Room, 1 King Bed (Guest)

10.0 out of 10
Exceptional
(2 reviews)

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Smart TV
Pillow menu
Down duvet
Blackout drapes/curtains
Bathrobes
  • 36 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 2 Twin Beds, Garden View

Down comforters, minibar, in-room safe, desk

Room, 2 Twin Beds, Garden View

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Smart TV
Pillow menu
Down duvet
Blackout drapes/curtains
Bathrobes
  • 36 sq m
  • Sleeps 3
  • 2 Twin Beds

View all photos for Room, 1 King Bed, Garden View

Down comforters, minibar, in-room safe, desk

Room, 1 King Bed, Garden View

10.0 out of 10
Exceptional
(1 review)

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Smart TV
Pillow menu
Down duvet
Blackout drapes/curtains
Bathrobes
  • 36 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 1 Bedroom (King Bed - Lounge Access)

Suite, 1 Bedroom (King Bed - Lounge Access) | Down comforters, minibar, in-room safe, desk

Suite, 1 Bedroom (King Bed - Lounge Access)

Highlights

Separate dining area
Separate sitting area
Air conditioning
Connecting rooms available
Club Lounge
Free cribs/infant beds
Dining table
Smart TV
  • 72 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Suite Room - Club Lounge Access

Suite Room - Club Lounge Access | Down comforters, minibar, in-room safe, desk

Suite Room - Club Lounge Access

Highlights

Air conditioning
Connecting rooms available
Club Lounge
Free cribs/infant beds
Smart TV
Pillow menu
Down duvet
Blackout drapes/curtains
  • 47 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Family Room, Connecting Rooms

Family Room, Connecting Rooms | Down comforters, minibar, in-room safe, desk

Family Room, Connecting Rooms

9.6 out of 10
Exceptional
(4 reviews)

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Smart TV
Pillow menu
Blackout drapes/curtains
2 bedrooms
Down duvet
  • 72 sq m
  • 2 bedrooms
  • Sleeps 6
  • 1 King Bed and 2 Twin Beds

View all photos for Family Connecting Rooms - King and Twin Beds

Down comforters, minibar, in-room safe, desk

Family Connecting Rooms - King and Twin Beds

  • Sleeps 4

View all photos for Garden View Room - King Bed

Shower, rainfall showerhead, free toiletries, hair dryer

Garden View Room - King Bed

  • Sleeps 2

View all photos for Guest Room - King Bed

Down comforters, minibar, in-room safe, desk

Guest Room - King Bed

  • Sleeps 2

Guest Room With One Day Yas Theme Park Access

  • Sleeps 2

View all photos for Guest Room with Lounge Access - King Bed

Down comforters, minibar, in-room safe, desk

Guest Room with Lounge Access - King Bed

  • Sleeps 2

View all photos for Garden View Room - Twin Beds

Down comforters, minibar, in-room safe, desk

Garden View Room - Twin Beds

  • Sleeps 2

View all photos for One Bedroom Suite with Lounge Access

Down comforters, minibar, in-room safe, desk

One Bedroom Suite with Lounge Access

  • Sleeps 3

View all photos for Junior Suite with Lounge Access

Down comforters, minibar, in-room safe, desk

Junior Suite with Lounge Access

  • Sleeps 3

View all photos for Guest Room with Lounge Access - Twin Beds

Down comforters, minibar, in-room safe, desk

Guest Room with Lounge Access - Twin Beds

  • Sleeps 2

View all photos for Guest Room - Twin Beds

Down comforters, minibar, in-room safe, desk

Guest Room - Twin Beds

  • Sleeps 2

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About the neighborhood

Located in Al Muntazah, a neighborhood in Abu Dhabi, Park Rotana is near the airport and on the riverwalk. Miraj Museum and Heritage Village are cultural highlights, and travelers looking to shop may want to visit The Souq at Qaryat Al Beri and Mushrif Mall. Traveling with kids? Make time for Abu Dhabi Ice Rink, or check out an event or a game at Zayed Sports City Stadium.
Visit our Abu Dhabi travel guideOpens in a new window
Map
43377, Abu Dhabi, Al Salam St., Eastern Ring Road

What's nearby

  • Khalifa Park - 9 min walk - 0.8 km
  • Sheikh Zayed Grand Mosque - 18 min walk - 1.5 km
  • Al Forsan International Sports Resort - 4 min drive - 4.6 km
  • Zayed Sports City Stadium - 4 min drive - 3.6 km
  • Abu Dhabi National Exhibition Centre - 4 min drive - 5.4 km

Getting around

  • Abu Dhabi Intl. Airport (AUH) - 16 min drive

Restaurants

  • ‪La Petite - ‬7 min drive
  • ‪شاي سدو - ‬8 min drive
  • ‪ParKafé - ‬2 min walk
  • ‪Starbucks - ‬8 min drive
  • ‪The Echo Cafe - ‬3 min drive

About this property

Park Rotana

Luxury eco-certified hotel near Sheikh Zayed Grand Mosque
Located close to Khalifa Park and Miraj Museum, Park Rotana provides a swim-up bar, a poolside bar, and a free daily manager's reception. Indulge in aromatherapy, a detox wrap, and a body scrub at the onsite spa. At the 6 on-site restaurants, enjoy breakfast, brunch, lunch, dinner, and local and international cuisine. Yoga classes are offered at the health club; the property also has shopping on site, a coffee shop/cafe, and a playground. Stay connected with free in-room WiFi, and guests can find other amenities such as a hair salon and dry cleaning/laundry services.
Other perks include:
  • An outdoor pool and a children's pool, along with free cabanas, sun loungers, and pool umbrellas
  • Free self parking, valet parking, and extended parking
  • Buffet breakfast (surcharge), an outdoor tennis court, and a roundtrip airport shuttle (surcharge)
  • Express check-out, express check-in, and babysitting (surcharge)
  • Guest reviews say great things about the helpful staff
Room features
All 318 rooms have comforts such as 24-hour room service and pillow menus, as well as perks like laptop-compatible safes and laptop-friendly workspaces.
Other conveniences in all rooms include:
  • Down comforters, rollaway/extra beds (surcharge), and free cribs/infant beds
  • Rainfall showers, bidets, and free toiletries
  • 43-inch Smart TVs with cable channels
  • Wardrobes/closets, electric kettles, and heating

Awards and affiliations

Eco-Certified Property
This property participates in Green Key (Foundation for Environmental Education), a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

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Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Height restrictions apply for onsite parking
  • 24-hour roundtrip airport shuttle (surcharge)
  • Free beach shuttle
  • Free secured, covered self parking on site
  • Free secured, covered valet parking on site
  • Free secured, covered extended parking on site
  • Free RV/bus/truck parking on site
  • Wheelchair-accessible parking and van parking available
  • Onsite parking options include a garage

Food and drink

  • Daily buffet breakfast available 6:00 AM to 10:30 AM for a fee: AED 125 for adults and AED 62.50 for children
  • 6 restaurants
  • A bar/lounge
  • A coffee shop/cafe
  • A poolside bar
  • A swim-up bar
  • Coffee and tea in common areas
  • Couples/private dining
  • Free daily manager's reception
  • Snack bar/deli

Restaurants on site

  • Aquarius Pool Bar
  • Cooper's Bar & Restaurant
  • Ginger All Day Dining
  • ParKafe Lobby Lounge
  • Teatro

Things to do

  • 24-hour gym
  • Billiards/pool table
  • Children's pool
  • Farming classes
  • Full-service spa
  • Outdoor pool
  • Outdoor tennis court
  • Playground
  • Sauna
  • Shopping
  • Steam room
  • Table tennis
  • Yoga classes

Family friendly

  • Babysitting (surcharge)
  • Children's pool
  • In-room crib
  • Laundry facilities
  • Lifeguards on site
  • Outdoor pool
  • Playground
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Guidebooks
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 7 meeting rooms
  • 7,922 square feet of conference space
  • Business center

Outdoors

  • Free pool cabanas
  • In a national park
  • On the riverwalk
  • Pool loungers
  • Pool umbrellas

Full-service spa

  • 6 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Detox wraps
  • Facials
  • Hot stone massages
  • Manicures/pedicures
  • Reflexology
  • Sauna
  • Spa open daily
  • Sports massages
  • Steam room
  • Swedish massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 7 accessible parking spaces
  • Elevator (43 inch wide door)
  • Front entrance ramp
  • Grab bar in shower
  • Hand-held showerhead
  • High-pile carpet in room
  • Valet for wheelchair-equipped vehicles
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk (44 inches high)
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchair-accessible van parking
  • Wheelchairs on site

More

  • 1 building
  • 10 floors
  • 100% renewable energy
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • Ballroom
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Built in 2009
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Designated smoking areas
  • Double-glazed windows
  • Eco-friendly cleaning products used
  • Lifeguards
  • No plastic coffee stirrers
  • No plastic drinking straws
  • Reception hall
  • Reusable cups
  • Reusable tableware
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Down comforter
  • Free crib
  • Pillow menu
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathrobes
  • Bidet
  • Free toiletries
  • Hair dryer
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 43-inch smart TV with cable channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Meal delivery service
  • Minibar
  • Restaurant dining guides

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Electrical adapters
  • Energy-saving switches in guestrooms
  • Free daily newspapers
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • Phone

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: anytime
Early check-in subject to availability
Contactless check-in available
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
Prior to arrival, you must complete online registration via a secure link

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
1 child, up to the age of 11 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for AED 120.0 per day
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: AED 300 per accommodation, per stay
    • A tourism fee is imposed by the city and collected at the property. The fee is AED 15 for the first bedroom per night, and increases by AED 15 per night for each additional bedroom.

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately AED 125 for adults and AED 62.50 for children
  • Airport shuttle fee: AED 200.00 per vehicle (one-way, maximum occupancy 3)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: AED 120.0 per day
  • Service fee: 10 percent

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
Tax ID - 100000463800003
This property accepts credit cards and mobile payments; cash is not accepted
Mobile payment options include: Google Pay, Apple Pay, Huawei Pay, Tap & Go, UnionPay QuickPass, Samsung Pay, Naver Pay, and Visa Checkout
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Cashless transactions are available
Parties and events are allowed on site
Long-term renters welcome
This property uses solar energy, plus eco-friendly cleaning products
Safety features at this property include a carbon monoxide detector
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

We should mention

Pool access available from 6:00 AM to 10:00 PM
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
A car is not required for transportation to and from this property
Parking height restrictions apply
Guests under 12 years old are not allowed in the swimming pool, health club, or fitness facility, while guests under 12 years old are only allowed in the swimming pool, health club, and fitness facility with adult supervision
Guests under 18 years old are not allowed in the spa

Property is also known as

Abu Dhabi Park Rotana
Park Rotana Abu Dhabi
Park Rotana Abu Dhabi Hotel
Park Rotana Abu Dhabi Hotel Abu Dhabi
Park Rotana Hotel Abu Dhabi
Park Rotana Hotel
Park Rotana
Park Rotana Hotel
Park Rotana Abu Dhabi
Park Rotana Hotel Abu Dhabi

Frequently asked questions

Does Park Rotana have a pool?

Yes, this property has an outdoor pool and a children's pool. Pool access is from 6:00 AM–10:00 PM.

How much does it cost to stay at Park Rotana?

As of Sep 30, 2025, prices found for a 1-night stay for 2 adults at Park Rotana on Oct 5, 2025 start from ￥19,217, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Park Rotana pet-friendly?

No, pets are not allowed at this property.

How much is parking at Park Rotana?

Self parking and valet parking are free at this property.

What time is check-in at Park Rotana?

Check-in start time: 2 PM; Check-in end time: anytime.

What time is check-out at Park Rotana?

Check-out is at noon. Late check-out is available for a fee (subject to availability).

Does Park Rotana provide a shuttle to the airport?

Yes, there's an airport shuttle. A fee of AED 200.00 per vehicle applies.

Where is Park Rotana located?

This family-friendly Abu Dhabi hotel is located on the riverwalk, within 1 mi (2 km) of Khalifa Park and Sheikh Zayed Grand Mosque. Miraj Museum and Abu Dhabi Ice Rink are also within 2 mi (3 km).

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Reviews

Park Rotana Reviews

9.2

Wonderful

9.6

Cleanliness

7.8

Location

9.4

Staff & service

9.4

Eco-friendliness

9.4

Property conditions & facilities
Rating 10 - Excellent. 243 out of 361 reviews
Rating 8 - Good. 96 out of 361 reviews
Rating 6 - Okay. 17 out of 361 reviews
Rating 4 - Poor. 3 out of 361 reviews
Rating 2 - Terrible. 2 out of 361 reviews

Reviews

10/10 Excellent

Idam

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel location is good, good food options and staff is very co-operative.
Stayed 4 nights in Aug 2025

10/10 Excellent

Reik June

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We were impressed by the professionalism and warmth of the front desk team
Stayed 1 night in Sep 2025

10/10 Excellent

NIKOLAOS

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice spot
Stayed 4 nights in May 2025

10/10 Excellent

Adel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room and nice breakfast, the only issues was there was only 1 coffee machine and it is not covering the demand and you have to wait
Stayed 1 night in Sep 2025

10/10 Excellent

Filipe

Liked: Cleanliness, staff & service, property conditions & facilities
A nice hotel but quite far from retail and food/entertainment facilities. New and clean and well appointed, but a destination rather than a hotel amongst other attractions .
Stayed 1 night in Jun 2025

10/10 Excellent

Gerald

Liked: Cleanliness, staff & service, property conditions & facilities
great property but distant from most retail and restaurants
Stayed 4 nights in Apr 2025

10/10 Excellent

Moshe

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Got great service
Stayed 1 night in Apr 2025

10/10 Excellent

Joey

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was wonderful- especially the staff! They were all courteous, ensuring that they know each guests.
Stayed 2 nights in Mar 2025

10/10 Excellent

JC Neal

Liked: Cleanliness, staff & service, property conditions & facilities
Great front desk staff!! Angelica was really helpful, hospitable, and very professional. Love her smile and pleasing personality:)
Stayed 1 night in Mar 2025

10/10 Excellent

Débora

Liked: Cleanliness, staff & service, property conditions & facilities
Great hotel
Stayed 1 night in Apr 2024

10/10 Excellent

Robyn

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, staff and value for a large family!
Stayed 6 nights in Mar 2024

10/10 Excellent

Sultan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good for family vacation

Was very good near to city centre Staff friendly and helpful
Stayed 4 nights in Dec 2023

10/10 Excellent

Yasser

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All perfect Reception staff Mell was amazingly welcoming
Stayed 1 night in Aug 2024

10/10 Excellent

Samir

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All is great, staff are helpful and rooms are clean and nice size. The only thing they must look into is lack of parking spots
Stayed 1 night in Nov 2024

10/10 Excellent

Hibah

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing service and staff!
Stayed 2 nights in Dec 2023

6/10 Okay

Aditya

Liked: Cleanliness, staff & service, property conditions & facilities
Service was good.
Stayed 2 nights in Dec 2023

10/10 Excellent

Sultan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Family choice

Best location in Abu Dhabi
Stayed 2 nights in Jun 2024

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel, the family room/suite was very good. Breakfast was acceptable but could do with some improvements. Swimming pool is not great as it is surrounded by two large buildings and concrete. The room is the highlight. Good hotel if you have other things planned and occupying your time in Abu Dhabi.
Stayed 2 nights in Oct 2024

10/10 Excellent

Sultan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Best 5 stars for the price

Quite, conformable, clean, location and more car parking available.
Stayed 2 nights in Aug 2023

10/10 Excellent

Omar

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great choice

Nice location with views on green park
Stayed 3 nights in Mar 2024

6/10 Okay

Nayef

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Old furniture
Stayed 2 nights in Oct 2024

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

MB review

Great room exceptionally clean. All staff friendly and helpful
Stayed 6 nights in Sep 2023

10/10 Excellent

Lwipwe

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent as always
Stayed 2 nights in Jun 2023

8/10 Good

Lazar

Liked: Cleanliness, staff & service, property conditions & facilities

A bit more and you will be there

The hotel is located relatively close to the airport and was a good base point for our Yas island trips as well as city trips. We were extremely pleased with the following: 1. Excellent staff experience (would particularly like to mention Kate from reception and Inam ans Vinod from the Ginger restaurent) 2. Cleanliness of room and housekeeping services 3. The desert chef did an amazing job each evening with both the variety of deserts and the great taste of them What we liked less was: 1. The matress was horrible - it was so hard that it made it difficult to sleep well. We asked to change it twice and they did it but the replacement wasn't better than the original. 2. Food quality - Feels like there was more emphasis on quantity rather than quality. I salute the kitchen staff for the huge variety of dishes but it felt that it is not the quality I would have expected from a 5 star hotel. I would rather have less items to choose from and feel they are more exclusive. Also, I felt that it was sometimes missleading in terms of what they advertised for dinner and what was actually served, for instance Tuesday was supposed to be Asian night and the menu stated there will be Sushi and Gioza but non of this qas served so we felt very dissapointed. All in all it was a relatively good experience and I feel that if they improve the food and the matress quality, the sky is the limit. Thank you for your warm welcome!
Stayed 5 nights in Apr 2025

10/10 Excellent

Idam

Stayed 6 nights in Aug 2025