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Mercure Hotel Aachen Europaplatz

Hotel with a seasonal outdoor pool, near Carolus Thermen Bad Aachen

Choose dates to view prices

Mercure Hotel Aachen Europaplatz combines upscale comfort with environmental consciousness in a city rich with history. Guests enjoy international dishes with outdoor seating at restaurant AIXcellence, while the lobby fireplace offers a cozy spot to unwind after exploring.

Reviews

8.4 out of 10
Very good

Popular amenities

  • 24/7 front desk
  • Bar
  • Room service
  • Parking available
  • Laundry
The current price is ￥13,596
￥14,548 total
includes taxes & fees
Dec 14 - Dec 15

Room options

Available filters for rooms
Showing 4 of 4 rooms

View all photos for Deluxe Twin Room

Deluxe Twin Room | Hypo-allergenic bedding, in-room safe, desk, blackout drapes

Deluxe Twin Room

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
Mini-fridge
Free minibar items
LCD TV
Hypo-allergenic bedding
  • Sleeps 2
  • 1 Double Bed OR 2 Twin Beds

View all photos for Privilege, Double Room, 1 Double Bed

Hypo-allergenic bedding, in-room safe, desk, blackout drapes

Privilege, Double Room, 1 Double Bed

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
Mini-fridge
Free minibar items
LCD TV
Hypo-allergenic bedding
  • 18 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Double Room, 1 Double Bed

Hypo-allergenic bedding, in-room safe, desk, blackout drapes

Standard Double Room, 1 Double Bed

8.8 out of 10
Excellent
(37 reviews)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
LCD TV
Hypo-allergenic bedding
Blackout drapes/curtains
Eco-friendly toiletries
  • 18 sq m
  • Sleeps 3
  • 1 Double Bed

View all photos for Standard Room, 2 Twin Beds

Hypo-allergenic bedding, in-room safe, desk, blackout drapes

Standard Room, 2 Twin Beds

9.0 out of 10
Wonderful
(10 reviews)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
LCD TV
Hypo-allergenic bedding
Blackout drapes/curtains
Eco-friendly toiletries
  • 18 sq m
  • Sleeps 2
  • 2 Twin Beds

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￥15,355 total
includes taxes & fees
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About the neighborhood

Map
52068, NRW, Aachen, Joseph-von-Goerres-Str. 21

What's nearby

  • Carolus Thermen Bad Aachen - 9 min walk - 0.8 km
  • Eurogress Aachen - 15 min walk - 1.3 km
  • RWTH Aachen University - 2 min drive - 2.0 km
  • Aachen Cathedral - 3 min drive - 2.1 km
  • Hauptstadion - 4 min drive - 2.3 km

Getting around

  • Eurogress Aachen Bus Stop - 18 min walk
  • Cologne - Bonn Airport (CGN) - 60 min drive

Restaurants

  • ‪Berlin Grill - ‬14 min walk
  • ‪Bodrum Grill - ‬12 min walk
  • ‪Gare du Nord - ‬5 min walk
  • ‪Kantine am Schlachthof Seemann - ‬15 min walk
  • ‪City Pub - ‬8 min walk

About this property

Mercure Hotel Aachen Europaplatz

Hotel near Carolus Thermen Bad Aachen
Located close to Hauptstadion and Aachen Cathedral, Mercure Hotel Aachen Europaplatz provides a terrace, a garden, and dry cleaning/laundry services. The on-site international cuisine restaurant, AIXcellence, offers lunch, dinner, and al fresco dining. In addition to a fireplace in the lobby and a bar, guests can connect to free in-room WiFi.
You'll also enjoy the following perks during your stay:
  • A seasonal outdoor pool along with sun loungers
  • Buffet breakfast (surcharge), bike rentals, and self parking (surcharge)
  • A living plant wall, meeting rooms, and smoke-free premises
  • Luggage storage, multilingual staff, and an elevator
  • Guest reviews say great things about the helpful staff
Room features
All 119 rooms have comforts such as air conditioning, in addition to perks like free WiFi and safes.
Other amenities include:
  • Recycling, LED light bulbs, and eco-friendly cleaning products
  • Bathrooms with eco-friendly toiletries and showers
  • LCD TVs with satellite channels
  • Free infant beds, electric kettles, and daily housekeeping

Awards and affiliations

Eco-Certified Property
This property participates in Green Key (Foundation for Environmental Education), a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

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Nov 20 - Nov 21
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Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Self parking on site (EUR 13 per night; includes in/out privileges)
  • RV/bus/truck parking (surcharge) on site

Food and drink

  • Buffet breakfast available for a fee 6:00 AM to 10:00 AM on weekdays and 7:00 AM to 11:00 AM on weekends; EUR 23 per person
  • A bar/lounge
  • A restaurant
  • Couples/private dining

Restaurants on site

  • AIXcellence
  • Mephisto

Things to do

  • Bicycle rentals
  • Bicycle storage
  • Seasonal outdoor pool
  • TV in common areas

Family friendly

  • In-room crib
  • Laundry facilities
  • Rollaway/extra bed (surcharge)
  • Seasonal outdoor pool
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • 24-hour business center
  • 4,133 square feet of conference space
  • Computer station
  • Meeting rooms

Outdoors

  • Barbecue grill
  • Garden
  • Picnic area
  • Pool loungers
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)

More

  • 1 building
  • 3 floors
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Eco-friendly cleaning products used
  • Fireplace in lobby
  • Humane treatment of captive wild animals
  • Living plant wall
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally-owned and organized tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reception hall
  • Reusable cups
  • Reusable tableware
  • Smoking not allowed
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib
  • Hypo-allergenic bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • LCD TV with satellite channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Limited room service

More

  • Air conditioning
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Iron/ironing board on request
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Soundproofed rooms
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
At check-in, guests must provide either a negative COVID-19 test result or a record of full COVID-19 vaccination

Renovations and closures

The property is closed: Christmas Eve, Christmas Day, New Year's Eve, and New Year's Day.

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of EUR 18 per pet, per day
Service animals are welcome, and are exempt from fees
Food and water bowls are available

Children and extra beds

Children are welcome
3 children, up to the age of 11 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately EUR 23 per person
  • Self parking fee: EUR 13 per night (in/out privileges)
  • Pet fee: EUR 18 per pet, per day
  • Service animals are exempt from fees
  • Rollaway beds are available for an additional fee

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, mobile payments, and cash
Mobile payment options include: Apple Pay
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Cashless transactions are available
This property uses wind and solar energy, plus eco-friendly cleaning products
Safety features at this property include a smoke detector and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The seasonal pool will be open from May to September
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Aachen Europaplatz
Aachen Mercure Hotel Europaplatz
Europaplatz
Europaplatz Aachen
Mercure Aachen Europaplatz
Mercure Europaplatz
Mercure Hotel Aachen Europaplatz
Mercure Hotel Europaplatz
Mercure Hotel Europaplatz Aachen
Accor Aachen Europaplatz
Mercure Aachen Europaplatz
Mercure Hotel Aachen Europaplatz Hotel
Mercure Hotel Aachen Europaplatz Aachen
Mercure Hotel Aachen Europaplatz Hotel Aachen

Frequently asked questions

Does Mercure Hotel Aachen Europaplatz have a pool?

Yes, this property has a seasonal outdoor pool.

How much does it cost to stay at Mercure Hotel Aachen Europaplatz?

As of Nov 16, 2025, prices found for a 1-night stay for 2 adults at Mercure Hotel Aachen Europaplatz on Dec 14, 2025 start from ￥13,596, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Mercure Hotel Aachen Europaplatz pet-friendly?

Yes, pets are allowed at this property. There's a fee of EUR 18 per pet, per day. Service animals are exempt from fees.

How much is parking?

Self parking is available for EUR 13 per night.

What time is check-in at Mercure Hotel Aachen Europaplatz?

Check-in start time: 3:00 PM; Check-in end time: anytime.

What time is check-out at Mercure Hotel Aachen Europaplatz?

Check-out is at noon.

Where is Mercure Hotel Aachen Europaplatz located?

Located in Aachen-Mitte, this hotel is within 2 mi (3 km) of Carolus Thermen Bad Aachen, RWTH Aachen University, and Aachen Cathedral. Ponttor and Hauptstadion are also within 2 mi (3 km). Eurogress Aachen Bus Stop is 18 minutes by foot and Aachen-Rothe Erde Station is 22 minutes.

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Reviews

Mercure Hotel Aachen Europaplatz Reviews

8.4

Very Good

9.0

Cleanliness

7.2

Location

8.6

Staff & service

8.4

Eco-friendliness

8.4

Property conditions & facilities
Rating 10 - Excellent. 295 out of 720 reviews
Rating 8 - Good. 309 out of 720 reviews
Rating 6 - Okay. 79 out of 720 reviews
Rating 4 - Poor. 24 out of 720 reviews
Rating 2 - Terrible. 13 out of 720 reviews

Reviews

10/10 Excellent

Imanuel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Top
Stayed 1 night in Sep 2025

8/10 Good

Yaneth

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good hotel very good parkingfacilities
Stayed 2 nights in Feb 2024

10/10 Excellent

Barbara

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

NICE PLACE TO STAY NEARR AACHEN CENTER

We had a nice stay, appreciated the quiet location of our room, the friendly and prompt service and the whole vibe of the place.
Stayed 2 nights in Jun 2024

10/10 Excellent

Sergii

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The perfect hotel.

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great service with 24/7 front desk. Nice and clean rooms
Stayed 1 night in Jul 2024

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice hotel with a pool

The pool and the playground was very great for our 1,5 year old daughter. We had a great time!
Stayed 1 night in Jul 2022

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent

Have stayed here for many years always good.
Stayed 1 night in Jul 2022

6/10 Okay

Jan-Willem

Disliked: Property conditions & facilities

Good for 1 night

Overall the stay was ok - the bathroom is modern - but it smells due to the lack of ventilation - the size of the bathroom is probably more for smaller people - at just under 1.90m I didn't feel very comfortable. The corridors clearly show that this hotel was built years ago - the flooring in the room could do with some renovation. The staff are friendly and the breakfast buffet is what you would expect from Mercure hotels. The car park is also fine.
Stayed 1 night in Jul 2025

10/10 Excellent

Trevor

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
As soon as you arrive you are greeted with friendly, helpful staff. The rooms are very comfortable and spacious.

8/10 Good

Benjamin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A review
Stayed 4 nights in Apr 2025

10/10 Excellent

Clive

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great overnight stay

Loved the place. Easy to find being next to Europaplatz. Large carpark, immaculate good sized room with comfy bed. TV with huge selection of stations and even a gift of chocolate and nuts! Breakfast was good too. Will definitely look to stay again on my next trip to Aachen
Stayed 1 night in Jun 2022

6/10 Okay

Richard

Liked: Staff & service, property conditions & facilities, room comfort
Disliked: Cleanliness

Check the pillow before resting your head

Great hotel, stayed for 1 night on way down to Budapest. Only downside was a blood stain on the pillow !
Stayed 1 night in Nov 2024

8/10 Good

Simon

Liked: Cleanliness, staff & service, property conditions & facilities
Rooms clean and tidy. Great nights sleep. Efficient staff
Stayed 1 night in Jun 2024

2/10 Terrible

Mike

Disliked: Staff & service, property conditions & facilities
Airco didn’t work and no fridge present. Despite the description at the website. Lukas of the reception was aware and had a great idea: go away, get a refund and find another hotel. At 20.00hr with wife and kid ! Sorry Lukas, fix the airco (it was 28C!) and get a spare fridge. You’re claiming to be 4-star hotel. In your dreams !
Stayed 2 nights in May 2025

8/10 Good

Josef

Liked: Cleanliness, amenities, property conditions & facilities
Alles bestens
Stayed 1 night in Oct 2025

10/10 Excellent

Reyhan

Liked: Cleanliness, staff & service, property conditions & facilities
Proper en heel veilig
Stayed 2 nights in Oct 2025

10/10 Excellent

Richard

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel and staff
Stayed 1 night in Sep 2025

8/10 Good

Heiko

Liked: Cleanliness
Nice stay
Stayed 3 nights in Aug 2025

4/10 Poor

Rene

Disliked: Cleanliness, staff & service
Slechts 2 van 3 nachten gebleven ivm slecht bed, geen terugbetalingsmogelijkheid ivm vooruitbetaling pakket incl ontbijt. Geen minibar in kamer, 2e dag geen schone handdoeken. Ontbijt en dinerkwaliteit beperkt en matig. In all vergane glorie en zeker geen 4 sterren meer waard. Daarom zal wel de non cancellation optie gehanteerd worden. Abosuluut geen aanrader, expedia ?
Stayed 3 nights in Aug 2025

10/10 Excellent

Natalie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wir sind als Paar mit einem Hundewelpen angereist und haben 3 Nächte dort verbracht. Der gesamte Aufenthalt war für uns perfekt und wir haben uns gleich wohl gefühlt, vor allem weil Hunde in diesem Hotel willkommen sind. Was wir gebucht hatten, wurde auch genau so geliefert. Das Frühstück war hervorragend mit einer riesigen Auswahl an qualitativ hochwertigen und auch vielen regionalen Produkten. Für uns gibt es nichts, was man hätte besser machen können und genau deswegen kommen wir gerne wieder.
Stayed 3 nights in Aug 2025

6/10 Okay

Verena

Liked: Staff & service
Netter Service an der Rezeption und im Frühstücksraum. Die Zimmer sind allerdings überhaupt nicht mein Geschmack. Ziemlich unmodern und in die Jahre gekommen. Teppichboden finde ich persönlich immer recht gruselig in Hotelzimmern aber das mag Geschmacksache sein. Für 1-2 Nächte ok aber mehr auch nicht. Vor dem Hotel ist ein großer Parkplatz mit ausreichend Stellplätzen.
Stayed 1 night in Jul 2025

10/10 Excellent

Miriam

Liked: Cleanliness, amenities
Nice place to be, good food services, room always cleaning....
Stayed 3 nights in Aug 2025

10/10 Excellent

Christina

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

very good for short stay over

I really liked the offer with the drinks and food free of charge in the room. Also it was nice and silent. The pool unfortunatley was too cold at that time.
Stayed 1 night in Aug 2025

10/10 Excellent

Christoph

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Modern and clean rooms, nice personnel.
Stayed 1 night in Aug 2025

8/10 Good

Richard

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Bed was good. Just a bit tight for space
Stayed 4 nights in Jul 2025