Exemplary guest service is integral to every 5-star hotel in Robinson Crusoe Island. From the minute you step through the door, staff cater to your every need, whether arranging customized tours or providing in-room beauty treatments. Also, hotels have to offer upscale conveniences to qualify for a 5-star rating. These can include luxury bath products, an on-site spa, pools, gastronomic kitchens and knowledgeable concierge.