サン アントニオの四つ星ホテル

「The restroom conditions were unacceptable and did not meet basic standards of cleanliness or maintenance. Additionally, the water park was significantly overcrowded, which detracted from the overall experience. Given the limited meal options, subpar service, and poor bathroom conditions, the pricing is not justified. Definitely looking for other options for our next trip.」

「Great location」

「The rooms were clean however the shower had rust and mold at the base. The elevator took over 10 minutes to arrive due to many guests. Took the stairs which had old furniture packed in areas. Hard to find the exits due to lack of signage.」

「Clean room」

「It was a beautiful place, cant wait to go back 」

「Staff was arrogant and served with poor attitude. They miscalculated the breakfast price and did not apologise at all. The room condition is old and does not reflect the four-star Grand Hyatt grading. Lacks basic amenities like kettle, tooth brush or tooth paste in the room. 」

「The hotel was very modern and the room was spacious and clean. They blocked off their parking lot so they can charge for valet, which is anti-consumer. It’s an 18 minute walk to the Riverwalk.」

「This is one of the best hotels in the area—wonderful staff, super friendly, and great customer service. My family and I really enjoyed it. 」

「Very good」

「Great Hotel but parking is too expensive!」