ロイヤル オークの四つ星ホテル

「Had amazing stay. Room were bigger than we expected and sound system was fantastic. Jazz cool music welcomed us when we checked in the room. Amenity is my favorite brand "fresh" which is super rare. We also had nice park view from Barclay.」

「スタッフの方たちがとても親切で快適に過ごすことができた。」

「We had a great stay!」

「Clean room and very quiet. In staying over a week, I never even saw another hotel guest on my floor so it was like staying in my own apartment in a high rise. A bit pricey but worth it for a family of 4.」

「Spotless room - loved Bellman help! (Beacon??). Room was perfect temp and oh the bed - so comfy. In town from VA for daughter’s wedding. This was perfect after long drive 」

「若いスタッフも元気で感じが良かったです。 ちょっと気になったのはハウスキーピングの徹底にあまかったかなというのが感想です。 アメニティーの補充に問題があった。 通常のホテルだとドライヤー使っても清掃の後にちゃんと片付けられているのに、袋にしまわれていなかった。予備のトイレットペーパーが補充した後に袋に入っていなかった。ちょっとした事ですけどこのような事が徹底されると☆が増えるのではないかと。。。」

「チェックインもチェックアウトもスムーズ。 エントランスにいる警備員の方も親切で安心です。 キッチンを使う時に必要なものは全て揃っています。新しいスポンジと食器洗剤もあります。食洗機もついています。洗濯機も完備。 近くの食料品店のハンバーグが美味しかった。」

「Amazing hotel 」

「Restaurants, room service and delicatessen were closed to prevent corona infections. We were not informed about the closure until check-in. We were unable to go out because of 14 days of self-isolation, and we were forced to live a very inconvenient life. Homepage should be posted on homepage about restaurant closure. Also, cleaning was on Monday, Wednesday, and Friday, but sometimes the bathroom and room were not cleaned at all. We are not happy about cleanliness.」

「The room was great and the staff was helpful. The location convenient and the bar was a night place to have a quick snack and drink. The only issue I have is that upon checkout I see that receipt for the stay was approximately $250 and I was charged $303 through Expedia. Is there a reason for the discrepancy? Can I get a credit or refund on the difference in cost? Thanks, Steve」

「We loved our stay at Book Cadillac. Great service, clean rooms and a great breakfast! 」

「全てが期待されるレベルを上回っていました！ロケーションも良くて、次回もここに泊まりたいと思います。」