コラムの四つ星ホテル

「Excellent hospitality!」

「The room was large with a balcony, quite spacious and very tidy. The deal came with breakfast, so the cost was very affordable. Staff were friendly and helpful. Towels were clean and soft, bathroom was clean and had all the facilities. The only problem was the lack of supply of toilet rolls, coffee etc. we had to ask for these items. Would we stay here again “definitely”. 」

「We were a honeymoon couple and we were not given the category of room which we had asked for and booked for- floating room. Whilst booking we had called the hotel that we particularly want the floating room when booked with expedia but not given. Even the staff is lousy. Expedia staff kept calling the hotel but the night Reception staff kept hanging their phone without answering and finally kept the phone aside.spoiled our honeymoon plans. 」