エーブライヒスドルフの四つ星ホテル

"スタッフが親切だった。"

"ウィーン中央駅から直ぐでアクセスが良い。 "

"チェックインもチェックアウトもWebで行い、効率化が進んでいる。ウィーン中央駅から近く、便利。スタッフの対応は、臨機応変に素早く対応していてストレスがないです。 ホテルの部屋はキレイで、ベッドの寝心地はとても良かったです。周りの音も響かず静かです。アメニティは最小限に抑えてあるので、シャンプー、ボディーソープ、ハンドソープ、ボディーローションとヘアドライヤーのみ。歯磨きセットはありません。 部屋ははそんなに広くないので、部屋でくつろぐというよりは観光で使用なら最適です。"

"空港から歩いてすぐで楽です。部屋も奇麗で静かで完璧な環境です。フロントのスタッフの説明も分かりやすく丁寧で好感を持てました。"

"駅から５分以内で近いですが、どちらかというといい雰囲気ではないので、暗くなってからホテルに戻る時は走りました。昼間は問題ないと思いますが、人通りは多くないです。 スタッフは感じ良く、電気ケトル、金庫が部屋にあるので助かりました。部屋も綺麗に整えられています。 Wi-Fi少し遅めかもしれません。"

"キッチンにはコンロが2つあり、大きい鍋、小さい鍋、フライパンなどもあり、とても快適に過ごせました。外食は高いので、自炊できるのがありがたかったです。個人的には、ソーセージを焼けるのが嬉しかったです。 また、洗濯乾燥機が室内にあるのも最高でした。が、やはりヨーロッパは乾燥が激しいため、乾燥機は1回しか使わず、その後は洗濯物を部屋に干して湿度を上げるようにしました。"

"The staff ignored my requests twice and messed up my breakfast reservation. First, after staying one night, I found that the room had not been cleaned. The front staff mentioned they only clean rooms and change towels upon request, which was information they hadn't provided at check-in. I was surprised and requested that my room be cleaned for the remaining two days of my stay. Surprisingly, they DID NOT clean it the next day. I asked the front desk again to ensure the room would be cleaned the following day. Guess what? They DID NOT clean it that day either. I was shocked that such simple requests were ignored twice. Second, after noticing my room wasn't cleaned and towels needed changing, I asked a staff member to bring new towels. He said "right away," but 20 minutes passed and they never arrived. I was very tired after a long day, so I called the front desk again. This time, the staff member immediately came to my room with new towels. I had to ask twice for a basic task as well. Finally, they attempted to charge me for breakfast even though it was included in my reservation. When I arrived at the breakfast restaurant, they asked for my room number, but it wasn't on their list. The staff member checked in the back and informed me I had to pay. After I showed my reservation details on my phone, she checked again and confirmed I didn't need to pay. What exactly were they checking the first time? I had the worst experience at this hotel. It is absolutely not recommended."

"The hotel is right next to the tram station, and there’s a convenience store nearby. The room is clean and comfortable. The staff are friendly and helpful. Breakfast offers a good variety of healthy options, and there’s also a billiards room and a gym in the basement. "