カタクの四つ星ホテル

「朝部屋に新聞が来ませんでした。」

「Great hotel with phenomenal service and amenities」

「The room itself was good (though not 4 star by any means). However the property looked nothing like its picture. They put us in a golf cart and then drove around to the back. Along the way there was construction debris and some stray animals. Then they took us to the “D wing” which looked like a basic budget motel front. Room service and staff were good.」

「The hotel made me wait for nearly an hour and a half to allot a king-bed room, which was finally provided at 5:30 PM. This was despite the fact that I had visited the hotel at 8:30 AM and discussed my room requirement in advance. There was no senior staff member available to address the issue at the time. Due to this mismanagement, I had to cancel my dinner reservation as well as an important meeting. Room service was extremely disinterested and unprofessional. While placing a food order over...

「Clean room, staff」