ベルモントの2 つ星ホテル

「we booked a room with two queen beds for our group but upon check in we were told they were all out. The front desk staff stated the best they could do was a queen and pull out couch. When we got to the room, there was no pull out couch. We then tried to ask for sheets and they said they were all out. I had to argue and then suddenly sheets and a blanket were available. I was told I would receive a discounted rate / money back but never did. The staff were not very friendly or accommodating.」

「Good」

「My stay was overall a good stay. My only complaint really is that the hallways and rooms had a bit of a stale smell to it and the shower rod in our room was a little messed up. Other than that our room was clean and spacious. The staff were all friendly and we thoroughly enjoyed the breakfast each morning. It was also a plus that the hotel was a quick 5 min walk to the monorail as we were in the city for a concert at the stadium. All in all I would book another stay at this property.」

「Clean room, good breakfast, easy parking」

「For breakfast was limited. The room was large and comfortable, but the floor in the bathroom in the corners was dirty.」

「Room was right outside」

「The guy that checked us in wasn’t any help. He claim he didn’t understand what we’re asking. He said I’m not sure can’t answer those questions I just started. But no one else available to answer our questions. WiFi sucked the tv’s kept loosing WiFi so barely watched it. No phone in the room if you needed anything you had to go to front desk. No one came by to give clean towels, or to pick up dirty ones. Also inside of hotel/rooms don’t look like pictures on advertising.」

「The bathroom smelled like someone spent a considerable amount of time smoking pot.」