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「The location is great and the staff are outstanding. We were met upon arrival by a complimentary pickup from the airport ( or train station) and greeted at the door by Peter the friendly hotel dog. John is the English speaking staff who can help non Chinese speakers and he was beyond wonderful. Thank you so so much for all your help. There’s a wide range of food for the buffet breakfast ( included) and there’s also easy laundry facilities. There’s a beautiful roof top deck with resident cats and...

「Nous avons passé trois agréables nuits à l’hotel Thirty One. Le personnel était très aimable et nous avons eu beaucoup d’aide pour planifier notre séjour à Zhangjiajie. Une ambiance très « auberge de jeunesse » qui est forte agréable.」

「Thanks Amy for all the help and tips. It was a great stay minutes away from Tianmen mountain」

「Quieter location just across from the main core. Super clean and very helpful staff especially Lucy and her night colleagues.」

「Excellent hotel, was a really great experience, staff were very helpful, specially employee Li Xianglin who was very kind and help us to solve all issues, hopefully hotel can have more employees like her. In general hotel experience was the best in great price and close to most famous mountain.」

「I had a truly wonderful stay at the hotel. Everything—from the comfort of the rooms to the excellent facilities—was of the highest standard. What made my experience especially memorable, however, was the outstanding service provided by your staff. I would like to give a special thank you to Mia at the reception. She is an exceptional professional and a true ambassador for your hotel. From the moment I arrived, she welcomed me with genuine warmth, kindness, and a beautiful smile. She was always...

「I loved my short stay here, especially how clean my room was. Was nice to have the fancy heated toilet haha for a change, the automated curtains and light control panel was a good touch. Was nice to get complimentary breakfast. We only speak English so using our phone was not difficult. Great location too!」

「Nice spot, really nice staff. Good food, clean room. Can't beat that.」

「La piscine intérieure est bien chauffée et très propre. Ce que nous avons aimé, c’est qu’elle n’est jamais bondée. On pouvait nager tranquillement sans devoir se frayer un chemin parmi les gens. Il y a aussi des espaces de repos autour pour se détendre après la baignade.」

「房主Sarah非常友好，預定的房間寬敞乾淨，獨享洗衣機，冰箱，24小時有熱水、空調。 位置在市中心，出行相當便捷。 可惜只訂2晚，下次一定推薦朋友再來預定。」

「Todo excelente」