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「Warm, welcoming, friendly and helpful staff; Room and room amenities very convenient and very clean; Location of property and location to UNESCO Zhangjiajie National Forest Park is very convenient (less than 10-15 minutes easy walking distance). Staff are very knowledgeable and show you the best routes to choose and take within the Park (Zhangjiajie National Forest Park) - saving you time, effort, stress. Close to Wulingyuan (at the Zhangjiajie Park bus stop) bus station is very close - 5...

「We compared many nearby hotels and picked this one for our hiking tour. It is near the park East Gate with great value, and the service team provides warm and reliable guest support.」

「The hotel is clean and so as the room. The staff specially crystal helped us a lot and send us airport transfer when we came. She’s very accommodating and nice she deserve a pay rise. The hotel is near the tianmen bus ride just around the corner. There’s also lots of restaurants near the area. Only 10 mins. Away to the airport. The breakfast has lots of choices and nice noodles.」

「O quarto estava maravilhoso, o café da manhã poderia ser mas ocidental e faltou café nas máquinas.」

「omfortable, clean, and location is ok free airport and train station pick up if ask early and staff is very kind and helpful and gave advices on my Tianmen forest park. they also offer private taxi ride with a very good deals if asked ( Guilin to & from Yangsou ) Stayed there for 2 nights in April 2026 - Zhangjiajie」

「Quieter location just across from the main core. Super clean and very helpful staff especially Lucy and her night colleagues.」

「I had a wonderful stay. The room was very clean and well equipped, the bedding was comfortable, and the smart room controls were easy to use. The toiletries were of high quality, and the housekeeping team did an excellent job every day. The staff was friendly and helpful throughout my stay. I would definitely recommend this hotel and would be happy to stay here again」

「Stunning Grand Hotel quality for a fraction of 5Star price. Just NOT to look for it on DiDi by name, only by address: Avatar Valley Grand Hotel is actually “ Zhangjiajie Country Garden Phoenix Hotel” We had luck with a friendly DiDi driver that helped us and called their local number to verify location. Breakfast buffet room looks like an Opera House. Swimming Pools are huge. Not crowded at all for the 1400 rooms available. Late August, maybe seeemed maybe 10% occupied. Amazingly helpful Staff...

「La foto no es la real, no es la foto del hotel」

「문제가 있었습니다. 직원분들의 친절한 도움으로 해결할 수 있었습니다. danney, irisis 친절한 도움 감사합니다.」