Dear Hiroki, Thank you for choosing our hotel for your recent stay in Zagreb, and for sharing your valuable feedback. We are thrilled to hear that you found our location near Jelacic Square perfect for exploring the city, and that you appreciated the friendly atmosphere and our staff's hospitality.Your comments regarding the room size and mattresses are duly noted. We want to assure you that we are committed to improving our guests' comfort, and we are pleased to inform you that we are currently in the process of completely changing all mattresses and bedding throughout the hotel. This improvement will certainly enhance our guests' overall experience and ensure a restful night's sleep.We are also delighted that you enjoyed our carefully prepared and tasty breakfast. Our team takes great pride in providing a delightful start to the day for all our guests.Once again, thank you for your kind recommendation. If your travels bring you back to Zagreb, we would be more than happy to welcome you again and ensure you have a wonderful stay with us.

Dear Hiroshi, Thank you for your review and for choosing our hotel! We're glad to hear that you enjoyed the tranquil and peaceful atmosphere surrounded by nature during your stay with us.We take pride in our interior design that incorporates the use of wood, creating a calm and serene environment for our guests. Although we have a limited number of rooms, we strive to provide a luxurious and upscale experience.Starting your day with breakfast in our outdoor garden, surrounded by a forest-like setting, sounds delightful. We are also pleased to hear that you found the nearby cable car station easily accessible.Thank you for sharing your positive experience, and we hope to have the opportunity to welcome you back for another memorable stay in the future.

Dear Kana, We appreciate your feedback and are delighted by your positive review. It's truly wonderful to hear that our hotel's central location in the city center was convenient for your sightseeing and dining needs. The nearby tram station also provided easy access to transportation.Our friendly and supportive staff is dedicated to ensuring a pleasant stay for our guests, and we're glad they made a positive impression on you. We take pride in maintaining a charming interior and ensuring the cleanliness of our rooms.Thank you for sharing your experience, and we hope to have the pleasure of hosting you again during your future visits to Zagreb.

Dear Cynthia, Thank you for your wonderful review! We're thrilled that you enjoyed the old-world charm of our hotel and our terrific, friendly service. We look forward to welcoming you back to the heart of central Zagreb soon!

Dear Donna, We sincerely apologize for any inconvenience you experienced during your stay. Our hotel has a strict non-smoking policy, and we take reports of cigarette smells seriously. We will investigate to ensure this issue is addressed promptly. We understand that carrying luggage upstairs can be challenging, and we appreciate your feedback. While we don't have elevators due to the historical nature of the building, we are exploring options to assist guests with luggage in the future. We regret that the price didn't fully meet your expectations. Your feedback helps us improve, and we hope to have the opportunity to exceed your expectations on a future visit.

Dear Michael, Thank you so much for your kind words and for choosing to stay with us at hotel Jagerhorn !We're delighted to hear that you enjoyed your time in Zagreb and that our hotel met your expectations. It's wonderful to know that you found our staff helpful, the bed comfortable, and that you appreciated our beautiful courtyard for breakfast.We truly appreciate your recommendation and we look forward to welcoming you back on your next visit to Zagreb!

Dear Nikki,Thank you for your wonderful review!We're delighted to hear that you had a beautiful experience at our boutique-style hotel. It's fantastic to know that our staff, especially Magdalena, went above and beyond to accommodate your requests and made your stay memorable. We will pass along your kind words to Magdalena and the rest of our team.Thank you for choosing to stay with us and for recognizing the efforts of our staff. We hope to have the pleasure of welcoming you and your friends back to our hotel in the future.

Dear Duane, Thank you for your glowing review!We're thrilled to hear that you appreciated the historical charm of our hotel and found it to be well maintained. It's fantastic to know that you enjoyed our beautiful breakfast setting and that our central location suited your needs perfectly.We take great pride in preserving the heritage of our establishment while providing modern comforts for our guests. Your kind words mean a lot to us, and we hope to have the pleasure of welcoming you back to the oldest hotel in Zagreb in the future.If there's anything else we can assist you with, please don't hesitate to reach out.

Dear Emily, Thank you for your wonderful feedback!We're thrilled to hear that you enjoyed your stay at Hotel Jagerhorn and that our team was able to assist you throughout your time with us. It's great to know that you appreciated our hospitality, location, and overall hotel experience. Your kind words truly mean a lot to us.We would be delighted to welcome you back for another memorable stay whenever your travels bring you to Zagreb again. If you have any further inquiries or if there's anything else we can assist you with, please feel free to reach out to us.

Dear John, Thank you so much for your outstanding review! We're delighted to hear that Davor provided you with exceptional service and made the reservation process smooth and enjoyable.It's fantastic that you had a great overall experience at our boutique hotel. Your kind words are truly appreciated, and we look forward to providing you with the same level of excellence on your future visits.If there's anything specific you loved about your stay or if there's anything else we can assist you with, please feel free to let us know. Thank you for choosing our hotel, and we can't wait to welcome you back!

Dear Dielleza, We are delighted to receive your positive feedback! It's wonderful to hear that everything was superb and that you were satisfied with your experience. If you have any further comments or suggestions, please feel free to let us know. Thank you for choosing our hotel!

Dear Mükemmel, Thank you for your perfect rating and kind words! We're thrilled to hear that you found the rooms clean and well-organized. We take great pride in maintaining a high standard of cleanliness and organization, so it's wonderful to know that this contributed positively to your experience.We're also delighted to hear about your positive interactions with our guest relations team. Their friendliness and understanding are crucial to creating a welcoming and supportive environment for all our guests. It's gratifying to know that they were able to make your stay more enjoyable.We appreciate you taking the time to share your feedback and look forward to the opportunity to welcome you back for another pleasant and comfortable visit. Thank you for choosing to stay with us!