This hotel deserves 10/10. First of all, it's in the best location. The hotel was at the end of a main street (I believe Tkalciceva street) with all restaurants, bars and coffee shops. It was five to ten minute away from the Cathedral, St. Mark's church, Tower Lotrscak and Ban Jelacic Square. The room was very large, and very clean. Large size bathroom. Most of all, service was outstanding. Staff was friendly and always helpful. Big shout to Lucija for her help.