We just had a very brief stay in Zagreb. The Chic Hostel is not your ordinary hostel. It was like small hotel. We arrived earlier than the regular check in but were allowed to check in right away. That is something we really appreciated. Upon receiving our map pf the city, we soon realized how close we were to the Old town and were on our way. One little snag ( for us) was that we had to leave very early the next day,before anyone was at the reception desk.We needed a taxi ( and being seniors we are not really into UBER, so that involved a little more help for us. The clerk at the desk called her boss and he made sure to call (from hotel) for a taxi then next morning for us. This was done, no problem, Very very accommodating. Thank you Hostel Chic.