Hotel Real Malintzi Zacatelco

Property class: 2.5

Choose dates to view prices

Hotel Real Malintzi Zacatelco provides amenities like a terrace and laundry facilities. Stay connected with free in-room WiFi.

Reviews

5.8 out of 10

Popular amenities

  • Free WiFi
  • Laundry
  • Housekeeping
  • 24/7 front desk

Room options

Available filters for rooms
Showing 3 of 3 rooms

View all photos for Single Room

A hotel room with a large bed, a bedside table, a mirror, and a red accent wall.

Single Room

  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Family Room

A hotel room with a large bed, a brown sofa, and a tiled floor.

Family Room

  • 1 bedroom
  • Sleeps 5
  • 1 King Bed and 1 Double Bed

View all photos for Basic Double Room

A hotel room with two beds, a red accent wall, and a painting above the headboard.

Basic Double Room

  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
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About the neighborhood

Zacatelco is home to Hotel Real Malintzi Zacatelco. Notable landmarks in the area include Great Pyramid of Cholula and Puebla Cathedral. Looking to enjoy an event or a game while in town? See what's happening at Cuauhtemoc Stadium or Estadio de Béisbol Hermanos Serdán. Visit our Zacatelco travel guide
Map
90740, TLAX, Zacatelco, Emiliano Zapata 58 Centro

What's nearby

  • A cascading water feature with a statue in the center, flanked by neatly trimmed trees and buildings.
    Xicotencatl National Park
    23 min drive - 18.3 km
  • FINSA
    19 min drive - 11.3 km
  • Outlet Puebla Premier
    21 min drive - 13.9 km
  • Finsa Industrial Park
    23 min drive - 17.6 km
  • University Cultural Center
    24 min drive - 14.6 km

Getting around

  • Puebla–Cholula Tourist Train Terminal
    36 min drive
  • Puebla Intl. Airport (PBC)
    32 min drive

Restaurants

  • El Buen Ambiente
    5 min drive
  • Bajo el Cielo de Tlaxcala
    3 min drive
  • Restaurante Tavola
    4 min walk
  • Tacos Los Jaliscos
    3 min walk
  • Tostadas y molotes Doña Andrea
    8 min walk

About this property

Hotel Real Malintzi Zacatelco

  • Property highlights
  • Hotel Real Malintzi Zacatelco provides amenities like a terrace and laundry facilities. Stay connected with free in-room WiFi.
  • You'll also enjoy perks such as:
    • Tour/ticket assistance, a 24-hour front desk, and coffee/tea in the lobby
    • Smoke-free premises
  • Room features
  • All guestrooms at Hotel Real Malintzi Zacatelco offer comforts such as free WiFi and free bottled water.
  • More conveniences in all rooms include:
    • Bathrooms with showers and free toiletries
    • Smart TVs with cable channels

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available

Food and drink

  • Coffee and tea in common areas

Family friendly

  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities

Guest services

  • Housekeeping (daily)
  • Tour and ticket assistance

Outdoors

  • Terrace

More

  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • Smart TV with cable channels

Food and drink

  • Free bottled water

More

  • Iron/ironing board on request

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: noon

Late check-in subject to availability

Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome

Rollaway/extra beds are not available

Cribs (infant beds) are not available

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted

Frequently asked questions

Is Hotel Real Malintzi Zacatelco pet-friendly?

No, pets are not allowed at this property.

How much is parking?

This property doesn't offer parking.

What time is check-in at Hotel Real Malintzi Zacatelco?

Check-in start time: 3 PM; Check-in end time: noon. Late check-in is available during limited hours.

What time is check-out at Hotel Real Malintzi Zacatelco?

Check-out is at noon.

Where is Hotel Real Malintzi Zacatelco located?

Situated in Zacatelco, this hotel is within 9 mi (15 km) of University Cultural Center, Tizatlan Archeological Site, and Xicotencatl National Park. La Malinche National Park and Regional Museum of Tlaxcala are also within 9 mi (15 km).

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Reviews

Hotel Real Malintzi Zacatelco Reviews

5.8

6.8

Cleanliness

4.0

Location

7.0

Staff & service

5.8

Property conditions & facilities
Rating 10 - Excellent. 7 out of 43 reviews
Rating 8 - Good. 10 out of 43 reviews
Rating 6 - Okay. 7 out of 43 reviews
Rating 4 - Poor. 9 out of 43 reviews
Rating 2 - Terrible. 10 out of 43 reviews

Reviews

Verified review

4/10 Poor

Liked: Cleanliness, staff & service
Disliked: Amenities
The surrounding area was not pretty. This was the best we could do short notice, so we didn’t expect much. However, in the winter this is a very cold building with no heat. They know this, because they left an abundance of blankets. We froze all night. This hotel inspired us to travel with a space heater. The hotel was clean and the staff was friendly.
Stayed 1 night in Dec 2024
Verified review

6/10 Okay

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Drain smell in some rooms.
Verified review

4/10 Poor

Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
La habitación es demasiado fría, además de que los conectores y apagadores están en mal estado, el baño es muy reducido, los colchones de las camas son duros y deformes, no ponen sufientes artículos de aseo personal, y tampoco dan los suficiente para el número de personas que se van a hospedar en cada habitación, tampoco ponen agua (qué ofertan en la aplicación), ni café, y por último, te hace esperar al momento del check out, ya que suben a revisar la habitación como si te hubieses robado algo. En general, no nos gustó.
Stayed 1 night in Nov 2025
Verified review

2/10 Terrible

Disliked: Cleanliness, staff & service
Cancelaron la reserva y la dieron a otras persianas alegando que el pago tenia que hacerse en efectivo desde antes de llegar. No brindaron el servicio y vendieron la habitación a alguien más .
Stayed 1 night in Nov 2025
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities
El personal muy amable, limpieza en general aceptable e instalaciones buenas. Solo como comentario para mejorar, subir un poco la presión del agua en la regadera y atender los detalles de pintura y resanado en la habitación. En general buena estancia, me volvería a hospedar sin dudarlo.
Stayed 1 night in Nov 2025
Verified review

4/10 Poor

Liked: Cleanliness
Disliked: Staff & service, amenities
El personal de recepcion no se encuentra capacitado para cobro con tarjeta y terminas pagando de alguna otra forma que no estaba planeado Me dieron una habitacion con 2 camas y al momento de gacer check out me quisieron cobrar un extra por usar las 2 camas
Stayed 1 night in Oct 2025
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities
El hotel nos gusto porque es cómodo, de buen precio, a una cuadra del centro de Zacatelco, la atención del personal fue excelente. Solo en la habitación, la cual era doble cuarto, en una de ellas no servía la lámpara de cabecera.
Stayed 1 night in Jul 2025
Verified review

8/10 Good

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
No había agua caliente para bañarme
Stayed 1 night in Jan 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Buen servicio
Stayed 1 night in Jan 2025
Verified review

4/10 Poor

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Muy regular

No me tenían las reservaciones
Stayed 1 night in Dec 2023
Verified review

2/10 Terrible

Disliked: Cleanliness, staff & service, property conditions & facilities
No hay ni un jabón para las manos, el escusado no tenia ni tapa, no había las tolls necesarias, había bichos en la cama. Cómo pueden tener un hotel así en sus opciones? Uno Confía en que ustedes verifican antes de si quiera tenerlos como opción
Stayed 1 night in Nov 2023
Verified review

6/10 Okay

Liked: Cleanliness, staff & service, property conditions & facilities
Las toallas de baño en pésimas condiciones y muy pequeñas, llave del agua caliente lavabo fuera de servicio.
Stayed 2 nights in Dec 2022
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lugar muy agradable, lo único que no me gusto fueron los colchones de le camas ya que están muy desgastados y se sienten los resortes y eso no hace posible un buen descanso. Pero todo lo demás muy bien
Stayed 1 night in Nov 2022
Verified review

4/10 Poor

El baño olía mal y la taza de baño no tenia asiento. La cama es incomoda y no cuenta con estacionamiento. Las personas que atienden son muy amables.
Stayed 1 night in Oct 2022
Verified review

6/10 Okay

Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
No me gusto el ruido, todo se escucha, ruidos exteriores o de los demas huéspedes, camas duras y deterioradas.
Stayed 1 night in Oct 2022
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Esta céntrico del pueblito y muy tranquila la zona, la gente del hotel muy amable
Stayed 1 night in Aug 2022
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Todo excelente
Stayed 1 night in May 2022
Verified review

4/10 Poor

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nefasto

No hay estacionamiento. La ropa de cama NO estaba limpia, cómo que usan las mismas entre cliente y cliente (¡QUÉ ASCO!). Sólo dan una toalla por habitación. La regadera SUPER sucia, de MESES SIN LIMPIAR. La taza del baño sin cubierta. Dejaron a unos huéspedes.del hotel mucho tiempo en la calle, en la madrugada, porque nadie les abría. ¡Malísimo servicio!
Stayed 2 nights in Apr 2022
Verified review

2/10 Terrible

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
El hotel está excelente para el precio ,el problema es que me dicen que el hotel no tiene registrado el pago y en lo banco ya me descontaron el total de la estancia .
Stayed 1 night in Mar 2022
Verified review

8/10 Good

Liked: Cleanliness
La movilidad, muy bien comunicado. Hay dos hoteles en la zona con el mismo nombre, por lo que hay confusión, para localizarlo, ya que el google maps nos llega ha confundir al cual llegar.
Stayed 3 nights in Mar 2022
Verified review

6/10 Okay

Liked: Cleanliness, staff & service, amenities
La recepcion esta muy bien decorada... los cuartos muy sencillos... solo hay agua fria y congelada
Stayed 1 night in Oct 2019
Verified review

2/10 Terrible

Disliked: Cleanliness, staff & service
Se vende como 3 estrellas y lo q tiene solo son menos tres estrellas. No hay agua caliente. Las camas espantosas. Espantoso el hotel
Stayed 1 night in Jul 2019
Verified review

4/10 Poor

Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
El internet falla, no había cable aunque ofrecieron netflix, no había toalla y hubo problemas con el agua para ducha. No hay servicios como refrigerador u otros
Stayed 2 nights in Jul 2019
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
No me gustó que mi carro se quedó en la calle y no dormi agusto, me bañe con agua fria nunca pusieron el agua caliente
Stayed 2 nights in Jun 2019
Verified review

2/10 Terrible

Disliked: Cleanliness, amenities, property conditions & facilities
is not good, with no parking zone, not clean. I did not like ir
Stayed 1 night in Apr 2019