Dear Mari,Thank you for your positive review. We are grateful for your compliments towards our staff, whose kindness and helpfulness is one of our hotel's greatest strengths. We look forward to welcome you again at Inntel Hotels Amsterdam Zaandam. With best regards,

Dear Setsuko,Thank you for your review. We are sorry to hear that you experienced problems with public transportation. The extra travel time was related to track work. We hope to see you again at Inntel Hotels Amsterdam Zaandam.Kind regards,

Dear Judo, Thank you for your review, feedback is important to us. It helps us to improve our services and facilities. We're happy to read that you enjoyed the comfort of the bed and time in the whirlpool. Looking forward to welcoming you again! With kind regards, Vivian Guest Relations

Thank you for reviewing your stay. We always welcome feedback since it helps us detect areas where we need to improve. We will take your comment seriously and report it to our management in order to improve our service and avoid inconvenience for our guests. Thank you for letting us know! We hope to welcome you again in the future. With kind regards, Melis - Guest Relations

Dear Paul,Thank you for sharing your feedback with us. We're glad to hear that your overall stay was satisfactory.We regret to read you weren't completely satisfied with your stay. Compliments and feedback are always more than welcome. It allows us to have an impression of our strengths and give us an opportunity to improve. We hope you will give us a second chance in the future in order for us to convince you of our qualities.With kind regards,

Dear Jonathon,Thank you for sharing your feedback on your recent stay at our hotel. We deeply regret any disappointment and inconvenience you experienced during your visit.Please note that the sauna was fully operational during your stay, and we apologize for any misunderstanding in this regard.Furthermore, we are disheartened to hear about your dissatisfaction with the cleanliness and appearance of the room. Please know that we take these matters seriously and have addressed them with our housekeeping team to ensure such issues are not repeated.During your stay, we did everything we could to compensate for the inconvenience you experienced, and our team made every effort to resolve the issues promptly and to your satisfaction.We value your feedback and hope to have the opportunity to regain your trust and welcome you back for a more pleasant stay in the future.Kind regards,

Dear Christine,Thank you for taking the time to share your feedback with us. We're pleased to hear that you found our staff friendly and helpful during your stay. We're delighted to hear that you enjoyed the wellness facilities. It's our aim to provide a relaxing and enjoyable experience for our guests, and we're glad that we could meet your expectations in this regard.Please note that the cleanliness of the area outside the hotel is managed by the local municipality, and unfortunately, we do not have direct control over this aspect. Thank you for choosing to stay with us, and we hope to welcome you back for another pleasant stay in the future.Kind regards,

Dear Craig,Thank you for sharing your positive feedback with us! We're thrilled to hear that you had a great stay at Inntel Zaandam and that you enjoyed the excellent service provided by our staff. It's wonderful to know that you appreciated the upgrade to the 11th floor and enjoyed the nice view.Thank you for choosing to stay with us, and we look forward to welcoming you back for another fantastic stay in the future!Kind regards,

Dear Frank,Thank you for your review. We're glad to hear you enjoyed your four-night stay overall. We apologize for any inconvenience caused by one of our elevators being out of service during your visit. We understand the frustration this may have caused. Additionally, we appreciate your feedback regarding breakfast variety. Your comments will certainly be considered as we strive to enhance our services and improve the overall guest experience. We hope to welcome you back and provide you with an even more enjoyable stay in the future.Kind regards,

Dear Obed,Thank you for sharing your feedback with us. We're delighted to hear that you found the location perfect and the beds comfortable during your stay.Your kind words about our staff's kindness and helpfulness truly brightened our day. We're committed to providing exceptional service, and it's heartwarming to know that we succeeded in making your stay enjoyable.However, we're sorry for any inconvenience caused by the malfunctioning minibar. We understand how frustrating this can be. Please let us know the next time so that we can resolve the problem right away.We also apologize for any discomfort you experienced due to the room temperature. Rest assured, we're taking steps to adjust it and provide a more comfortable environment for you and our other guests.Please note that the management of the elevator and stairs is overseen by the municipality, and unfortunately, we do not have control over it.Your feedback is invaluable to us, and we truly appreciate your understanding and patience. We look forward to the opportunity to welcome you back for an even better experience in the future.Warm regards,

Dear Robert, We are grateful for your review. The exterior of the hotel is indeed very impressive. The interior of the hotel also reflects the rich history of the Zaan area. We are sure that the Zaan icons in your room did not go unnoticed. We are looking forward to welcome you back again soon.With kind regards,

Dear Jennifer,Thank you for taking the time to share your feedback with us. We're glad to hear that you found our hotel to be a great place to stay and that you appreciated the cleanliness and the friendly staff.We apologize for any inconvenience caused by the unusual smell you encountered during your visit. We'll certainly look into this matter further to ensure that all areas of our hotel are pleasant for our guests. Your feedback is invaluable to us as we continuously strive to improve our guest experience.Thank you for choosing to stay with us, and we hope to welcome you back for an even better experience in the future.Kind regards,

Dear Shante, Thank you so much for this 5-star review. It's so good to hear that the entire stay exceeded all of your expectations. That is one of our favourite things to read. It was a real pleasure to welcome you and we look forward to seeing you again.With kind regards,

Dear Ivana, Thank you for your review. We are very pleased that your stay has met all your expectations. The location is indeed very nice if you want to explore the Zaan region from a quiet area. You can be at the Zaanse Schans in 15 minutes or in 20 minutes in the centre of Amsterdam. We're looking forward to welcome you back soon!With kind regards,

Dear Fuk Chow,Thank you for your review. We’re sorry to hear that the cleanliness of the room did not meet our high standards. We truly regret that this led to discomfort during the stay. Your comments were shared with the housekeeping manager directly, so we can prevent this from happening in the future. Please let us know if something does not meet our quality standards during your stay. That way we can act immediately and ensure you a comfortable stay.We hope to get a chance to welcome you back again in the future for a better experience.With kind regards,

Dear April Ann,Thank you for your positive review.We are looking forward to welcome you back again soon.With kind regards,

Dear Amanda,Thank you for your positive review. We hope to be your hotel of choice for your next visit to our city.With kind regards,

Dear Jeff,Thank you for your positive review. We hope to be your hotel of choice for your next visit to our city.With kind regards,

Dear Jeff,Thank you very much for your positive review. We're pleased to read that you've enjoyed the wellness facilities. It's the perfect way to find rest and relaxation and we are glad you've experienced it this way. We are looking forward to your return.With kind regards,

Dear Rudy,Thank you for taking the time to share your feedback with us, and we apologize for the disappointing experience you had during your stay.We're truly sorry to hear that the room you received did not meet your expectations. It's concerning to learn about the issues with the cleanliness and malfunctioning facilities. We assure you that this does not reflect the standard of service and comfort we strive to provide to our guests. Your comments regarding these matters will be addressed with our team to prevent similar issues from occurring in the future.We appreciate your feedback as it helps us identify areas for improvement, and we sincerely regret that we fell short of meeting your expectations. Should you reconsider staying with us in the future, we would welcome the opportunity to restore your faith in our hotel.Kind regards,

Dear Sophie, Thank you for your review. The location is indeed very nice if you want to explore the Zaan region from a quiet area. You can be at the Zaanse Schans in 15 minutes or in 20 minutes in the centre of Amsterdam. We're looking forward to welcome you back soon!With kind regards,

Dear Terry,Thank you for your time and effort to write this review and your recent stay in Inntel Hotels Amsterdam Zaandam. I truly regret to read your stay in our hotel did not entirely live up to your expectations.We always strive to provide an excellent service for our guests and regret to read we didn't succeed this time. Your feedback has been shared with the management team and is important to improve our service.We would like to regain your trust during your next visit if you're willing to give us that chance.With kind regards,

Dear Ireneo,Thank you for sharing your feedback with us. We apologize for any inconvenience you experienced during your stay. It's disappointing to hear that the rooms did not meet your expectations and that you encountered issues with leaking showers in all three rooms. Rest assured, we will address this matter with our housekeeping team to ensure that such issues are promptly resolved.We always strive to provide an excellent service for our guests and regret to read we didn't succeed this time. Your feedback has been shared with the management team and is important to improve our service.We appreciate your feedback as it helps us identify areas for improvement. We hope to have the opportunity to welcome you back in the future and provide you with a much more enjoyable stay.Kind regards,