Jasper Villa | 高級寝具、ミニバー、セーフティボックス (室内)、デスク

バーデソノ ホテル アンド スパの口コミ

5 out of 5
バーデソノ ホテル アンド スパ
6526 Yount Street, Yountville, CA

口コミ

9.6

最高に素晴らしい

評価 10 - 513 件の口コミ中 443 件が非常に良い" "
評価 8 - 513 件の口コミ中 47 件が良い" "
評価 6 - 513 件の口コミ中 11 件が普通" "
評価 4 - 513 件の口コミ中 8 件が不満" "
評価 2 - 513 件の口コミ中 4 件が非常に不満" "

9.8/10

清潔度

9.8/10

スタッフとサービス

9.4/10

設備とサービス

9.8/10

施設のコンディションと設備

9.6/10

環境への配慮

口コミ

10/10 (非常に良い)

宿泊されたお客様

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
リラックスしに行くには最高のホテルです。
雨季に行ってしまったため外の施設を全然使えませんでしたが夏なら最高だと思います。立地もいいし、施設内も最高でした。チェックインから対応もかなり良く大満足です。

10/10 (非常に良い)

TORU、日本

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
屋外にある浴槽
二回目の滞在。ヨントビルの中ではベスト。近代的な部屋。なんと言っても、屋外にある浴槽、フロアまでヒーテイングされている露天風呂。Napaの星空をい眺めながら、ゆったりできます。  Lucyレストランも素晴らしい。

10/10 (非常に良い)

宿泊されたお客様

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度

10/10 (非常に良い)

Calmy、日本

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
緑に囲まれたアートあふれるホテル
ナパバレーの近く、アートあふれるYountvilleの中に素敵なホテルBardessonoを見つけた時は、感動でした。 朝食のクロワッサンとカプチーノが格別の美味さです!
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10/10 (非常に良い)

宿泊されたお客様

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度

10/10 (非常に良い)

mike

良かった点 : 設備とサービス
Great Service!
2024 年 5 月に 1 泊滞在
Alainからの返信 (投稿日 : 2024 年 5 月 16 日)
Mike,Thank you very much for staying with us on your recent visit to Napa Valley.We look forward to welcoming you back to Bardessono.Sincerely,Alain NeguelouaGeneral Manager

10/10 (非常に良い)

Laura

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
2024 年 5 月に 1 泊滞在
Alainからの返信 (投稿日 : 2024 年 5 月 9 日)
Laura,Thank you very much for staying with on your recent visit to Napa Valley.We look forward to welcoming you back to Bardessono.Sincerely,Alain NeguelouaGeneral Manager

10/10 (非常に良い)

John

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
Wonderful stay, beautiful property. Walking distance to excellent restaurants and short drive to all the winners.
2024 年 4 月に 4 泊滞在
Alainからの返信 (投稿日 : 2024 年 4 月 25 日)
John,Thank you very much for staying with us on your recent visit to Napa Valley.We are glad to know that you enjoyed your stay and our location.We look forward to welcoming you back to Bardessono.Sincerely,Alain NeguelouaGeneral Manager

10/10 (非常に良い)

Cristen

カップルで旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Location was A and staff were so kind and great.
2024 年 4 月に 2 泊滞在
Alainからの返信 (投稿日 : 2024 年 4 月 8 日)
Cristen,Thank you very much for staying with us on your recent visit to Napa Valley.We look forward to welcoming you back to Bardessono.Sincerely,Alain NeguelouaGeneral Manager

6/10 (普通)

Melissa

グループ旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Amenities and room condition we subpar for a 5-star hotel. Mold in shower. Ants in bathroom. Window in bathroom slightly ajar/open. Staff said they would send someone to pick up my room service tray immediately. No one came ever. And no one picked it up outside of my room. BEWARE: an extra $72/night destination fee is charged upon checkout. Definitely not worth a stay here. There are much better places in the area.
2024 年 3 月に 2 泊滞在
Alainからの返信 (投稿日 : 2024 年 4 月 3 日)
Melissa,Thank you very much for staying with us on your recent visit to Napa Valley. We are sorry to learn that this was your experience and apologize for any inconvenience. We appreciate you alerting us to your concerns as this feedback provides us with an opportunity to continue to enhance our service and offerings. We will reach out to you directly for further follow up.SincerelyAlain NeguelouaGeneral Manager

10/10 (非常に良い)

Rishi、Cleveland

カップルで旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Really exceptional experience. Beautiful property. The morning coffee was a nice touch. Every staff member we had contact with was incredibly welcoming and helpful. Truly looking forward to our next visit. The location is phenomenal.
2024 年 3 月に 2 泊滞在
Alainからの返信 (投稿日 : 2024 年 4 月 1 日)
Rishi,Thank you very much for staying with us on your recent visit to Napa Valley. We are glad you enjoyed your experience, our location, and especially the service provided by our wonderful team.We look forward to welcoming you back to Bardessono.Sincerely,Alain NeguelouaGeneral Manager

10/10 (非常に良い)

Nava

2024 年 3 月に 1 泊滞在
Alainからの返信 (投稿日 : 2024 年 4 月 25 日)
Nava,Thank you very much for staying with us on your recent visit to Napa Valley.We look forward to welcoming you back to Bardessono.Sincerely,Alain NeguelouaGeneral Manager

10/10 (非常に良い)

Juan

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
AMAZING !!!!
2024 年 3 月に 1 泊滞在
Alainからの返信 (投稿日 : 2024 年 4 月 1 日)
Juan,Thank you very much for staying with us on your recent visit to Napa Valley.We look forward to welcoming you back to Bardessono.Sincerely,Alain NeguelouaGeneral Manager

10/10 (非常に良い)

CHAIYOUNG

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
The service they provided me was exellent.One of the occasions is that I couldn’t sleep at night due to the light wasn’t completely turned off and one of the staffs came at late night and tried to fix it for me. That was very nice of him to do that.
2024 年 2 月に 3 泊滞在
Alainからの返信 (投稿日 : 2024 年 3 月 1 日)
CHAIYOUNG,Thank you very much for staying with us on your recent visit to Napa Valley.We are sorry to learn there was an issue with the light in the room. We appreciate you alerting us about this as this provided us an opportunity to address the problem. We are happy to know that you enjoyed the service provided by our exceptional team.We look forward to welcoming you back to Bardessono.Sincerely,Alain NeguelouaGeneral Manager

10/10 (非常に良い)

Dangelo

良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Everything was great
2024 年 2 月に 1 泊滞在
Alainからの返信 (投稿日 : 2024 年 2 月 22 日)
Dangelo,Thank you very much for staying with us on your recent visit to Napa Valley.We look forward to welcoming you back to Bardessono.Sincerely,Alain NeguelouaGeneral Manager

10/10 (非常に良い)

Allen、Colma

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
2024 年 2 月に 1 泊滞在
Alainからの返信 (投稿日 : 2024 年 2 月 22 日)
Allen,Thank you very much for staying with us on your recent visit to Napa Valley.We look forward to welcoming you back to Bardessono.Sincerely,Alain NeguelouaGeneral Manager

10/10 (非常に良い)

Kaela

良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
The staff was absolutely wonderful and accommodating. One of the best hotel stays I’ve ever had!
2024 年 2 月に 1 泊滞在
Alainからの返信 (投稿日 : 2024 年 2 月 22 日)
Kaela,Thank you very much for staying with us on your recent visit to Napa Valley.We are happy to know that you enjoyed your stay and service provided by our wonderful team.We look forward to welcoming you back to Bardessono.Sincerely,Alain NeguelouaGeneral Manager

6/10 (普通)

Eric

家族旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス
We thought this places was going to be over the top but ended up having a room that A/C didn’t work properly as well as the blinds on the room. It was our anniversary and honestly for them not to acknowledge that was very bad customer service. We stayed at a smaller hotel the day prior and they gave us a bottle of wine and left a card stating happy anniversary. It’s the little things that make a big difference.
2024 年 2 月に 2 泊滞在
Alainからの返信 (投稿日 : 2024 年 2 月 22 日)
Eric,Thank you very much for staying with us on your recent visit to Napa Valley. We apologize for the items not working properly in your room and for not acknowledging your special anniversary. We appreciate you alerting us to your concerns as they provide us an opportunity to enhance our service and offerings. We will reach out to you directly for further follow up and hope to welcome you back.Sincerely,Alain NeguelouaGeneral Manager

10/10 (非常に良い)

Kaori

家族旅行
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
2024 年 2 月に 1 泊滞在
Alainからの返信 (投稿日 : 2024 年 2 月 20 日)
Kaori,Thank you very much for staying with us on your recent visit to Napa Valley.We look forward to welcoming you back to Bardessono.Sincerely,Alain NeguelouaGeneral Manager

10/10 (非常に良い)

alejandro

2024 年 1 月に 3 泊滞在
Alainからの返信 (投稿日 : 2024 年 4 月 25 日)
Alejandro,Thank you very much for staying with us on your visit to Napa Valley. We look forward to welcoming you back to Bardessono.Sincerely,Alain NeguelouaGeneral Manager

10/10 (非常に良い)

Joseph

グループ旅行
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
2024 年 1 月に 1 泊滞在
Alainからの返信 (投稿日 : 2024 年 1 月 22 日)
Joseph,Thank you very much for staying with us on your recent visit to Napa Valley.We look forward to welcoming you back to Bardessono.Sincerely,Alain NeguelouaGeneral Manager

10/10 (非常に良い)

Yuan

家族旅行
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
The best in Yountville. We love not only everything about the our room and service ( free mini bar is so good for the family) but also Lucy the restaurant, the food is heavenly.
2023 年 12 月に 1 泊滞在
Alainからの返信 (投稿日 : 2024 年 1 月 22 日)
Yuan,Thank you very much for staying with us on your recent visit to Napa Valley.We are glad to know you enjoyed the accommodations, amenities, and Lucy Restaurant.We look forward to welcoming you back to Bardessono.Sincerely,Alain NeguelouaGeneral Manager

10/10 (非常に良い)

Hon、Fremont

2023 年 12 月に 1 泊滞在
Alainからの返信 (投稿日 : 2024 年 1 月 22 日)
Hon,Thank you very much for staying with us on your recent visit to Napa valley.We look forward to welcoming you back to Bardessono.Sincerely,Alain NeguelouaGeneral Manager

10/10 (非常に良い)

DAVID

2023 年 12 月に 3 泊滞在
Alainからの返信 (投稿日 : 2024 年 1 月 4 日)
David,Thank you very much for staying with us on your recent visit to Napa Valley.We look forward to welcoming you back to Bardessono.Sincerely,Alain NeguelouaGeneral Manager

4/10 (不満)

Rikyah

家族旅行
良かった点 : 清潔度、施設のコンディションと設備
気になった点 : スタッフとサービス、設備とサービス
Before I booked my reservation, I was unaware that the pool and amenities were closed, and had I known, I would've booked elsewhere. When the concierge at the front desk relayed this information she looked at me in disgust. The manage, Nick, was also very apathetic as opposed to how I witnessed him treating white people from London. It was okay. Not worth 3k for 3 nights.
2023 年 12 月に 3 泊滞在
Randy Holcombからの返信 (投稿日 : 2023 年 12 月 28 日)
Thank you for staying with us and for providing your feedback which allows us an opportunity to improve our service and offerings.We will reach out to you directly to learn more about your experience.

10/10 (非常に良い)

Dan

カップルで旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
We make the short trip from the EB to Yountville several times a year and each time it's wonderful. The property, the team, the artwork and the vibe makes for a wonderful experience each and every time.
2023 年 12 月に 2 泊滞在
Alainからの返信 (投稿日 : 2023 年 12 月 25 日)
Dan,Thank you very much for staying with us on your recent visit to Napa Valley.We are glad you enjoyed the property, the service provided by our exceptional team, and artwork by Andrea Schwartz Gallery.We look forward to welcoming you back to Bardessono.Sincerely,Alain NeguelouaGeneral Manager

10/10 (非常に良い)

Cindy

家族旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Words cannot say what a wonderful experience we had. All the staff we encountered from the check in , valet, person who walked us to the room and all the staff around the property, everyone was very nice. Special shout out to the front desk and valet, I wished I remembered all your names but you were all great. You have become one of our favorite hotels to stay in! Area was great , rooms and beds huge and comfortable, free bikes to use and valet was always quick and kept you hydrated !! Stay here on your next adventure. You will feel like you traveled someone far. We wished we were able to stay here longer!!
2023 年 12 月に 1 泊滞在
Alainからの返信 (投稿日 : 2023 年 12 月 25 日)
Cindy,Thank you very much for staying with us on your recent visit to Napa Valley.We are delighted to know that you enjoyed your experience, our location, amenities and the service provided by our wonderful team.We look forward to welcoming you back to Bardessono.Sincerely,Alain NeguelouaGeneral Manager

10/10 (非常に良い)

Dan

2023 年 12 月に 1 泊滞在
Alainからの返信 (投稿日 : 2024 年 1 月 22 日)
Dan,Thank you very much for staying with us on your recent visit to Napa Valley.We look forward to welcoming you back to Bardessono.Sincerely,Alain NeguelouaGeneral Manager

10/10 (非常に良い)

Jerome Prakash

カップルで旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Easily one of the best places to stay in Yountville
2023 年 11 月に 3 泊滞在
Alainからの返信 (投稿日 : 2023 年 11 月 28 日)
Jerome Prakash,Thank you very much for staying with us on your recent visit to Napa Valley.We are happy to know that you enjoyed your stay and look forward to welcoming you back to Bardessono.Sincerely,Alain NeguelouaGeneral Manager

10/10 (非常に良い)

Adam

良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
2023 年 11 月に 2 泊滞在
Alainからの返信 (投稿日 : 2023 年 12 月 17 日)
Adam,Thank you very much for staying with us on your recent visit to Napa Valley.We look forward to welcoming you back to Bardessono.Sincerely,Alain NeguelouaGeneral Manager

8/10 (良い)

RUBING

良かった点 : スタッフとサービス、設備とサービス
Not as good as the picture shows. Nice landscaping but not as in the room. Basic renovation and some wear and tears.
2023 年 11 月に 2 泊滞在
Alainからの返信 (投稿日 : 2023 年 11 月 16 日)
Rubing,Thank you very much for staying with us on your recent visit to Napa Valley.We appreciate your feedback as this provides us with an opportunity to improve our services and offerings.We look forward to welcoming you back to Bardessono.Sincerely,Alain NeguelouaGeneral Manager

10/10 (非常に良い)

Henri

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
2023 年 11 月に 3 泊滞在
Alainからの返信 (投稿日 : 2023 年 11 月 13 日)
Henri,Thank you very much for staying with us on your recent visit to Napa Valley.We look forward to welcoming you back to Bardessono.Sincerely,Alain NeguelouaGeneral Manager

2/10 (非常に不満)

宿泊されたお客様

良かった点 : 清潔度、施設のコンディションと設備、客室の快適度
気になった点 : スタッフとサービス
2023 年 11 月に 1 泊滞在

10/10 (非常に良い)

Craig

カップルで旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Incredible property. Service was next level. I’ll be back many more times.
2023 年 10 月に 1 泊滞在
Alainからの返信 (投稿日 : 2023 年 11 月 6 日)
Craig,Thank you very much for staying with us on your recent visit to Napa Valley.We are glad to know that you enjoyed our property, especially the service provided by our exceptional team.We look forward to welcoming you back to Bardessono.Sincerely,Alain NeguelouaGeneral Manager

10/10 (非常に良い)

Timothy

カップルで旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
We had a fantastic stay. Everything at the resort was great!
2023 年 9 月に 5 泊滞在
Alainからの返信 (投稿日 : 2023 年 10 月 10 日)
Timothy,Thank you very much for staying with us on your recent visit to Napa Valley.We are happy to know that you enjoyed your stay and we look forward to welcoming you back to Bardessono.Sincerely,Alain NeguelouaGeneral Manager

10/10 (非常に良い)

Timothy

2023 年 9 月に 3 泊滞在
Alainからの返信 (投稿日 : 2023 年 10 月 23 日)
Timothy,Thank you very much for staying with us on your recent visit to Napa Valley.We look forward to welcoming you back to Bardessono.Sincerely,Alain NeguelouaGeneral Manager

10/10 (非常に良い)

Guangchuan

家族旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
First-time luxury hotel experience in my life out of my own pocket for our anniversary. Environment, service and everything is great. Just felt too expensive for me. But I have to admit that too expensive is my problem, not hotel's problem. I wish someday in the future I can earn more money and spend more time with beloved ones in Bardessono, like those low-key rich people.
Alainからの返信 (投稿日 : 2023 年 9 月 24 日)
Guangchuan,Thank you for staying with us on your recent visit to Napa Valley.We appreciate you taking the time to share your feedback and are happy to know you enjoyed your experience.We look forward to welcoming you back to Bardessono.SincerelyAlain NeguelouaGeneral Manager

10/10 (非常に良い)

Joseph、Aptos

カップルで旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Fabulous hotel.
2023 年 7 月に 1 泊滞在
Alainからの返信 (投稿日 : 2023 年 9 月 22 日)
Joseph,Thank you very much for staying with us on your recent visit to Napa Valley.We look forward to welcoming you back to Bardessono.Sincerely,Alain NeguelouaGeneral Manager

10/10 (非常に良い)

adrian

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
2023 年 9 月に 3 泊滞在
Alainからの返信 (投稿日 : 2023 年 9 月 20 日)
Adrian,Thank you very much for staying with us on your recent visit to Napa Valley.We look forward to welcoming you back to Bardessono.Sincerely,Alain NeguelouaGeneral Manager

10/10 (非常に良い)

Yuji

2023 年 9 月に 1 泊滞在
Alainからの返信 (投稿日 : 2023 年 9 月 26 日)
Yuji,Thank you very much for staying with us on your recent visit to Napa Valley.We look forward to welcoming you back to Bardessono.Sincerely,Alain NeguelouaGeneral Manager

10/10 (非常に良い)

HYUN

2023 年 8 月に 1 泊滞在
Alainからの返信 (投稿日 : 2023 年 8 月 30 日)
HYUN,Thank you for staying with us on your recent visit to Napa Valley.We look forward to welcoming you back to Bardessono.Sincerely,Alain NeguelouaGeneral Manager

10/10 (非常に良い)

Augusto

2023 年 8 月に 3 泊滞在
Alainからの返信 (投稿日 : 2023 年 9 月 18 日)
Augusto,Thank you very much for staying with us on your recent visit to Napa Valley.We look forward to welcoming you back to Bardessono.Sincerely,Alain NeguelouaGeneral Manager

10/10 (非常に良い)

John

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
Thoroughly enjoyed our stay, every staff member was focused on making our stay more memorable. Would recommend and definitely go back.
2023 年 8 月に 1 泊滞在
Alainからの返信 (投稿日 : 2023 年 8 月 22 日)
John,Thank you very much for staying with us on your recent visit to Napa Valley.We are happy to know you enjoyed your visit, especially the service provided by our exceptional team.We look forward to welcoming you back to Bardessono.Sincerely,Alain NeguelouaGeneral Manager

10/10 (非常に良い)

Corinne S

家族旅行
良かった点 : 設備とサービス
The best service eeeeeeever!!!! The hotel staff went above and beyond for my wife and i. They finish sentences with "is their anything else I can do for you sir" 👏 so many great qualities that I can't mention them all. Not 1 flaw, thanks burdessono for an amazing anniversary vacation
2023 年 8 月に 3 泊滞在
Alainからの返信 (投稿日 : 2023 年 8 月 11 日)
Corinne S,Thank you very much for staying with us on your recent visit to Napa Valley.We are happy to know you enjoyed your stay especially the service provided by our exceptional team.We look forward to welcoming you back to Bardessono.Sincerely,Alain NeguelouaGeneral Manager

10/10 (非常に良い)

Karina

家族旅行
良かった点 : 清潔度、設備とサービス、施設のコンディションと設備
Amazing staff and service! Rooms are very comfortable. Will definitely be back
2023 年 7 月に 1 泊滞在
Alainからの返信 (投稿日 : 2023 年 8 月 3 日)
Karina,Thank you very much for staying with us on your recent visit to Napa Valley.We are happy to know that you enjoyed your visit, the accommodations, and especially the service provided by our wonderful team.We look forward to welcoming you back to Bardessono. Sincerely,Alain NeguelouaGeneral Manager

10/10 (非常に良い)

Jeongseon

ペット同伴の旅行, カップルで旅行
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
Excellent
2023 年 7 月に 2 泊滞在
Alainからの返信 (投稿日 : 2023 年 7 月 25 日)
Jeongseon,Thank you very much for staying with us on your recent visit to Napa Valley.We look forward to welcoming you back to Bardessono.Sincerely,Alain NeguelouaGeneral Manager

10/10 (非常に良い)

Samantha

2023 年 7 月に 2 泊滞在
Alainからの返信 (投稿日 : 2023 年 7 月 17 日)
Samantha,Thank you very much for staying with us on your recent visit to Napa Valley.We look forward to welcoming you back to Bardessono.Sincerely,Alain NeguelouaGeneral Manager

10/10 (非常に良い)

YAUH

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
High quality of hotel staffs and services.
2023 年 7 月に 1 泊滞在
Alainからの返信 (投稿日 : 2023 年 7 月 13 日)
Yauh,Thank you very much for staying with us on your recent visit to Napa Valley.We are happy to know that you enjoyed your stay and the service provided by our exceptional team.We look forward to welcoming you back to Bardessono.Sincerely,Alain NeguelouaGeneral Manager

10/10 (非常に良い)

Ester

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
quiet
2023 年 6 月に 2 泊滞在
Alainからの返信 (投稿日 : 2023 年 6 月 27 日)
Ester,Thank you very much for staying with us on your recent visit to Napa Valley.We look forward to welcoming you back to Bardessono.Sincerely,Alain NeguelouaGeneral Manager

8/10 (良い)

Yufeng

2023 年 6 月に 2 泊滞在
Alainからの返信 (投稿日 : 2023 年 6 月 20 日)
Yufeng,Thank you very much for staying with us on your recent visit to Napa Valley.We look forward to welcoming you back to Bardessono.Sincerely,Alain NeguelouaGeneral Manager