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Cozy studio with deck & fireplace - near Yosemite Valley & Badger Passの口コミ

Cozy studio with deck & fireplace - near Yosemite Valley & Badger Pass
Yosemite West, CA

口コミ

8.2

とても良い

評価 10 - 11 件の口コミ中 5 件が非常に良い" "
評価 8 - 11 件の口コミ中 2 件が良い" "
評価 6 - 11 件の口コミ中 4 件が普通" "
評価 4 - 11 件の口コミ中 0 件が不満" "
評価 2 - 11 件の口コミ中 0 件が非常に不満" "

8.0/10

清潔度

6.0/10

設備とサービス

6.0/10

施設のコンディションと設備

口コミ

6/10 (普通)

Cheri C.

良かった点 : 清潔度
Property management company - VRBO/VACASA was AWFUL
We have stayed at Yosemite West at least 6 other times, booking through other listing agents. Never had any issues. We are always 100% satisfied and happy with everything.. Not so much this time through VRBO/Vacasa. #1. There is no phone in the unit. There are signs all over that tell you a number to call with issues, but that number is to an out of state place... not someone local to deal with anything.. AND - since there is no cell reception.. and no phone... the only way to deal with any issue is to go to the courtesy phone in the next building, call the number of someone out of state, and they try to contact someone local.. etc...... Terrible. 2. There was a planned power outage. We were informed a couple days ahead of time. We replied that we would need an ice chest and ice for our refrigerated foods.. We recieved a message back that an ice chest would be provided. Well... the day of the outage.. the power went out.. and there was no ice chest. AFTER THE FACT - that evening, we got ANOTHER message saying that they would not provide an ice chest... SO... we lost all the refrigerated meats, cheese, milk and food in our refrigerator. This LOSS had a severe impact on us.. with a tight budget. We lost the food, which meant we had to buy more food, eat out (the reason we stay at places like this is to save on food costs).. and ultimately we had to check out a day early because we did not have the funding to stay another day and buy more food etc.
2023 年 6 月に 8 泊滞在
VrboOwnerからの返信 (投稿日 : 2023 年 9 月 13 日)
Thank you for taking the time to share your valuable feedback. We sincerely apologize for the maintenance issues you had and, most of all, for the lack of communication from us. Please know that this is not the typical standard our guests can expect, and when issues occur, we make every effort to resolve them quickly and efficiently. Our local operations manager is aware of all your concerns, and we will follow up to ensure that all your concerns will be resolved. We hope to have the opportunity to better serve you in the future.

10/10 (非常に良い)

mark b.

良かった点 : 清潔度
shangrala
Great Location. The coax cable from the wall to Sat TV box is damaged and needs to be repaired.
2023 年 5 月に 2 泊滞在
VrboOwnerからの返信 (投稿日 : 2023 年 6 月 22 日)
Mark, thank you for sharing your experience, we're pleased our home's location served you well! We are sorry the Sat was not working properly and are glad to report that it has been repaired. We enjoyed having you as our guest and we hope to host you again.

6/10 (普通)

Suzanne

グループ旅行
The condo is dated and in need of some TLC. The ancient carpet is stained and worn, with about 6 inches of the tack strip showing between kitchen and main room. The layout is not very functional with refrigerator in a separate little room from the kitchen, and the small bath difficult to maneuver with both a full bathtub and a long vanity. The tub tile is old and mismatched with dirty grout. I think it was adequately cleaned, but with the old stained carpet and stained tile and bathroom sink, it didn't feel like it. Location was OK, about 1/2 hour to Curry Village. The complex was fine. I just wouldn't rent this particular unit again.
2022 年 10 月に 3 泊滞在

8/10 (良い)

RAJU P.、Texas

Clean but not clean
The location was nice! Condo was clean but it felt dirty because it felt like I was in a 70's motel room! The grout in the bathtub had mold and was falling off, the tile was mixed and matched with a unsightly yellow tile. It's time they brought the property into the 2020's with a remodel. For $400/night one would expect a tasteful condo! Those are prices for some of the upscale hotels inside Yosemite. I only picked this because it had a kitchen. The bathroom needs a remodel along with the kitchen and floor.
2022 年 8 月に 2 泊滞在