Reception

Reviews of Rembrandt Style Yokohama Kannai

3 out of 5
Rembrandt Style Yokohama Kannai
1-2 Furo-cho, Naka-ku, Yokohama, Kanagawa-ken

Reviews

8.0

Very Good

Rating 10 - Excellent. 288 out of 1004 reviews" "
Rating 8 - Good. 455 out of 1004 reviews" "
Rating 6 - Okay. 191 out of 1004 reviews" "
Rating 4 - Poor. 48 out of 1004 reviews" "
Rating 2 - Terrible. 22 out of 1004 reviews" "

8.2/10

Cleanliness

8.2/10

Staff & service

7.6/10

Amenities

7.6/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

Francis

Stayed 1 night in Feb 2024
Response from Rembrandt Style Yokohama Kannai Reception Endo on Feb 22, 2024
Thank you for your stay with us at Rembrandt Style Yokohama Kannai.And also we do appreciate that you leave high rating.We look forward to seeing you again.

4/10 Poor

teruo

Stayed 1 night in Feb 2024
Response from レンブラントスタイル横浜関内 フロント 遠藤 on Feb 22, 2024
この度はレンブラントスタイル横浜関内をご利用頂きまして、誠にありがとうございます。今回頂いた評価を真摯に受け止め、より良いホテル目指して尽力してまいります。またのお越しを心よりお待ち申し上げております。

4/10 Poor

teruo

Stayed 1 night in Feb 2024

10/10 Excellent

TAKASHI

Stayed 1 night in Dec 2023
Response from フロント 中平 on Dec 19, 2023
この度はレンブラントスタイル横浜関内をご利用いただきまして、誠にありがとうございます。高評価をいただきまして嬉しく思います。これに満足することなくさらなるサービス向上に努めてまいりますので、またのご利用お待ちしております。

6/10 Okay

Sean

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities, room comfort
Nice but several problems.
The hotel staff was Great! The room was very clean. That is the usual in Japan even for 3 star business hotels. I have stayed here before and I forgot about the bad side. The room is smaller than most newer hotels and the toilet is so small that I have to leave the door open just to sit down. The room refrigerator is so weak it’s more like a cooler. Cold drinks go in and cool drinks come out. Great location, but there are far too many better hotels in area. It is a budget friendly hotel.
Stayed 2 nights in Aug 2023
Response from NAKAHIRA on Aug 15, 2023
Thank you for using Rembrandt Style Yokohama Kannai.We are very happy to hear your compliments about our staff.We have caused trouble with the facilities, but we are working hard to make up for it with our services.We look forward to seeing you again.

6/10 Okay

Sean

Stayed 2 nights in Jun 2023
Response from レンブラントスタイル横浜関内 フロント 中平 on Jun 6, 2023
この度はレンブラントスタイル横浜関内をご利用いただきまして、誠にありがとうございます。ご多忙の中、口コミに投稿いただきましてありがとうございました。またのご利用を心よりお待ち申しあげております。

10/10 Excellent

Han Ling

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent!
We loved staying here! The breakfast was delicious, staff was excellent, the room was clean, the location was very convenient. The only small con was that the room was small but it was expected in Japan. My favorite part of the stay was that the hotel offered a private sauna experiences for about 2980yen extra for 90 minutes. The private sauna experience sold me and I’d definitely return to this hotel next time I come back to Japan!
Stayed 4 nights in Oct 2022

8/10 Good

FORREST

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very convenient location and next to the Yokohama stadium.
Stayed 1 night in Dec 2021
Response from Rembrandt Style Yokohama Kannai on Jan 6, 2022
Thank you for staying with and taking a time to review your stay. We hope that you come back again.

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities
Clean but tiny
Clean but very tiny. A 6-foot person would not enjoy using the bathroom. No space for suitcases.
Stayed 1 night in Dec 2021
Response from Rembrandt Style Yokohama Kannai Front Hosobuchi on Dec 19, 2021
Thank you for using Rembrandt Style Yokohama Kannai. However, we sincerely apologize for the inconvenience caused by the small unit bath. The hotel has been renovated before, and although it is very compact, it incorporates the latest equipment. Also, if it is a deluxe twin room, the size is 29 square meters, and the bath and toilet are separate, so we would appreciate it if you could consider it when you use it from the next time onwards. Thank you for posting a review while you are busy. We look forward to seeing you again. Rembrandt Style Yokohama Kannai

10/10 Excellent

ALEXANDER

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I thought everything was great the way it was. Great staff!
Stayed 1 night in Oct 2021
Response from フロント 松井 on Oct 23, 2021
Thank you for using our hotel. We glad that you were satisfied with the staff. We look forward to seeing you again. Thank you very much. Front desk Matsui

10/10 Excellent

Yukino

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2021
Response from フロント 松井 on Sep 18, 2021
この度は数あるホテルの中からホテルウィングインターナショナル横浜関内をお選び頂き誠に有難うございました。 ご多忙の中評価を頂き感謝申し上げます。 またのご来館をスタッフ一同心よりお待ち申し上げております。 ホテルウィングインターナショナル横浜関内

10/10 Excellent

Verified traveler

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Comfortable stay, loved how close it is to a lot of great places.
Stayed 1 night in Jun 2021
Response from フロント 松井 on Jun 22, 2021
Thank you for using our hotel. We glad that you were satisfied with the our hotel place. We look forward to seeing you again. Thank you very much.

10/10 Excellent

Eric

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2021
Response from フロント 松井 on May 8, 2021
この度は数あるホテルの中からホテルウィングインターナショナル横浜関内をお選び頂き誠に有難うございました。 ご多忙の中評価を頂き感謝申し上げます。 またのご来館をスタッフ一同心よりお待ち申し上げております。

10/10 Excellent

Verified traveler

Stayed 1 night in Mar 2021
Response from フロント 松井 on Apr 14, 2021
この度は数あるホテルの中からホテルウィングインターナショナル横浜関内をお選び頂き誠に有難うございました。 ご多忙の中評価を頂き感謝申し上げます。 またのご来館をスタッフ一同心よりお待ち申し上げております。 ホテルウィングインターナショナル横浜関内

2/10 Terrible

Verified traveler

Liked: Cleanliness
Disliked: Property conditions & facilities, room comfort
Toilet unusable and hotel management horrible
Room, bed, desk etc all okay but... ... The bath is a crime. Sure, this is a budget room so I don't expext a large bathtub or anything. But the toilet is unusable for a person of average proportions! The wall in front of the toilet is so close to the seat that you literally can't sit on the toilet without danger of things going "south". The Shinkansentoilet has more space than this. I have been in many business hotels in Japan and I never seen anything like this. This is unacceptable. On another note, there is an survey sheet laying on the desk asking about complaints against the staff on a personal level. You are even asked to describe the staff as detailed as possible if you don't know their name. So I guess you are supposed to take out your frustration on the low paid service staff? The hotel management must be horrible to work for and I won't support this with another visit. Fix your toilets and treat your staff properly.
Stayed 1 night in Mar 2021
Response from Front Matsui on Apr 14, 2021
Thank you for using our hotel. We are sorry that the bathroom was small, but we made it compact because it is a business hotel. If you want a larger room, there is a family room called Deluxe Twin. Please consider if you have the opportunity to use it next time. Thank you. hotelwing yokohamakannai

10/10 Excellent

Jose

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2020
Response from フロント 松井 on Apr 14, 2021
この度は数あるホテルの中からホテルウィングインターナショナル横浜関内をお選び頂き誠に有難うございました。 ご多忙の中評価を頂き感謝申し上げます。 またのご来館をスタッフ一同心よりお待ち申し上げております。

10/10 Excellent

Sarah R

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great
Overall great experience. Only down side I would say is the view... I got a view of wall of another building. Clean room and quiet comfortable compared to the other places that I have been.
Stayed 1 night in Oct 2020
Response from フロント 松井 on Apr 15, 2021
Thank you for using Hotel Wing International Yokohama Kannai. We're sorry for the bad the view Other seemed satisfied and it was good. We look forward to seeing you again. Hotel Wing International Yokohama Kannai

10/10 Excellent

Gene, Greater Tokyo

Business traveler
Liked: Cleanliness, staff & service
Rooms were small and air conditioner somewhat noisy but overall a very positive experience. Family restaurant in the building and convenient store across the street.
Stayed 6 nights in Jul 2020
Response from フロント 松井 on Apr 14, 2021
Thank you for using our hotel. Thank you for your cooperation in posting reviews. We look forward to seeing you again. Thank you very much. Hotewing Yokohamakannai

6/10 Okay

Vincent

Business traveler
independence
Cool
Stayed 1 night in Jul 2020
Response from フロント 松井 on Apr 14, 2021
この度は数あるホテルの中からホテルウィングインターナショナル横浜関内をお選び頂き誠に有難うございました。 ご多忙の中評価を頂き感謝申し上げます。 またのご来館をスタッフ一同心よりお待ち申し上げております。

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jun 2020
Response from フロント 松井 on Apr 14, 2021
この度は数あるホテルの中からホテルウィングインターナショナル横浜関内をお選び頂き誠に有難うございました。 ご多忙の中評価を頂き感謝申し上げます。 またのご来館をスタッフ一同心よりお待ち申し上げております。 ホテルウィングインターナショナル横浜関内

8/10 Good

Uttam

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2020
Response from フロント 松井 on Apr 14, 2021
この度は数あるホテルの中からホテルウィングインターナショナル横浜関内をお選び頂き誠に有難うございました。 ご多忙の中評価を頂き感謝申し上げます。 またのご来館をスタッフ一同心よりお待ち申し上げております。

8/10 Good

DAIGO

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 6 nights in Apr 2020
Response from フロント 松井 on Apr 14, 2021
この度は数あるホテルの中からホテルウィングインターナショナル横浜関内をお選び頂き誠に有難うございました。 ご多忙の中評価を頂き感謝申し上げます。 またのご来館をスタッフ一同心よりお待ち申し上げております。

2/10 Terrible

Verified traveler

Stayed 1 night in Mar 2020

6/10 Okay

Verified traveler

Traveled with family
Liked: Staff & service
Just a regular room
It was a very very tiny room, the bathroom was even tinier and we kept bumping into the wall. We also found a potato chip on the floor under one of the beds. Other than that, it was just a regular business hotel.
Stayed 1 night in Feb 2020

6/10 Okay

Verified traveler

Stayed 1 night in Jan 2020

10/10 Excellent

Ken, Edmonton.

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Over all are good .staff are very friendly and helpful
Stayed 1 night in Feb 2020

6/10 Okay

Jocelyn

Traveled with group
Liked: Cleanliness
Disliked: Room comfort
Too small for rooms.
Location was great as it’s 2 minutes from the jr train station. Rooms are really small as well as bathroom are very tight. We ended getting additional rooms as 3 people in a room is a real tight squeeze with no room to store luggage and walk around the room. Bed pillows are uncomfortable too, I had to buy a new pillow to use in the room for a more comfortable sleep
Stayed 6 nights in Jan 2020

8/10 Good

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Peaceful,near train station but one day the no in service we manage to travel by bus.Local people helpful show us how go to our destination
Stayed 1 night in Jan 2020

10/10 Excellent

CHI YUNG

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The room is smaller than I stayed last time. I couldn't really move around in the bathtub.
Stayed 5 nights in Jan 2020

6/10 Okay

Verified traveler

Stayed 2 nights in Jan 2020

4/10 Poor

Frank

Traveled with family
Liked: Staff & service, property conditions & facilities
If you wish to experience the most extreme room size ever come and stay here. Breakfast is fine and location is near Kannai station.
Stayed 3 nights in Dec 2019

10/10 Excellent

Dawn, Poulsbo, Wa

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The only downfall was it had a tremendously small bathroom.
Stayed 4 nights in Nov 2019

8/10 Good

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It’s in a good location close to shops and train staion but the bathroom was very small..
Stayed 7 nights in Nov 2019

8/10 Good

Li ping

Traveled with family
Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Nov 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 4 nights in Nov 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Nov 2019

6/10 Okay

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities
A perfectly nice clean hotel with pleasant staff. Only issue is the bathroom size, It was the first time I have encountered a situation were you open the door and mount the toilet like a horse or motorbike.
Stayed 2 nights in Nov 2019

2/10 Terrible

Verified traveler

Traveled with partner
Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
LOCATION only. Good quiet area, easy access to rail station
Stayed 3 nights in Oct 2019

10/10 Excellent

Pirjo

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
All good. Clean. Superb service. Good location.
Stayed 2 nights in Oct 2019

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2019

8/10 Good

Verified traveler

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was fine.
Stayed 1 night in Oct 2019

6/10 Okay

Verified traveler

Liked: Staff & service
Disliked: Cleanliness
Condition of the hotel needs improvement!
Hotel is conveniently located near the train station but condition of the room is not very clean. We booked 2 rooms, one of which had mosquitoes and the other had a telephone set filled with dust. In fact, one of the toothbrush mugs in the toilet had lipstick mark & the bath towels looked yellowish. The vanity top was slightly tilted which made it hard to put things as they kept sliding down. The positioning of the toilet bowl was weird as it was at the entrance of the toilet which made entering difficult. Not a very pleasant stay!
Stayed 4 nights in Sep 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 4 nights in Sep 2019

6/10 Okay

Verified traveler

Stayed 1 night in Sep 2019

6/10 Okay

Verified traveler

Traveled with group
Liked: Staff & service, amenities
2nd time in that hotel. There is a draining problem in the bath. I had the same problem the first time in an other room. Staff is nice and location is also good, but having two times the same problem in two different rooms is not a good thing.
Stayed 1 night in Sep 2019

8/10 Good

Dan, Broomall, PA

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I liked how they offer a breakfast buffet option and how it is close to a train station for transportation. I didn’t like how the bathroom was cramped with the wall literally touching my knees as I sit on a toilet.
Stayed 5 nights in Sep 2019

6/10 Okay

Verified traveler

Traveled with partner
Liked: Cleanliness, property conditions & facilities
I had a generally pleasant stay. The cleaning service was a little strange though, because they would never replace our drinking cups/mugs although everything else were replaced (ie: towels and robes). It just was a small thing that was a little bit annoying.
Stayed 5 nights in Aug 2019

8/10 Good

Lily P

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort
Bathroom way too small
Stayed 1 night in Aug 2019

6/10 Okay

ah f

Liked: Cleanliness, property conditions & facilities, room comfort
Smoke smell in room
Stayed 2 nights in Aug 2019

8/10 Good

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room. Near JR Kannai station. Many restaurants around hotel. Convenient store opposite the hotel.
Stayed 4 nights in Aug 2019