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ダブルツリー バイ ヒルトン ホテル エレバン シティ センターの口コミ

4 out of 5

口コミ

9.4

最高に素晴らしい

評価 10 - 195 件の口コミ中 143 件が非常に良い" "
評価 8 - 195 件の口コミ中 42 件が良い" "
評価 6 - 195 件の口コミ中 8 件が普通" "
評価 4 - 195 件の口コミ中 1 件が不満" "
評価 2 - 195 件の口コミ中 1 件が非常に不満" "

9.6/10

清潔度

9.6/10

スタッフとサービス

9.2/10

設備とサービス

9.6/10

施設のコンディションと設備

9.2/10

環境への配慮

口コミ

10/10 (非常に良い)

TOSHIFUMI

出張, カップルで旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
中心地から徒歩圏のホテルでサービスも良いホテルです。 朝食にシャンパンもありおすすめです。
2024 年 3 月に 2 泊滞在
Tigran Aleksanyanからの返信 (投稿日 : 2024 年 4 月 9 日)
Thank you so much for your kind words! We're delighted to hear that you enjoyed your stay with us. It was our pleasure to have you as our guest, and we truly appreciate your feedback. We look forward to welcoming you back in the future for another wonderful experience!

10/10 (非常に良い)

TADAHIRO

良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
2021 年 1 月に 1 泊滞在
Emma Karapetyanからの返信 (投稿日 : 2021 年 2 月 10 日)
Dear Tadahiro, Greetings from DoubleTree by Hilton Yerevan! I would like to thank you for taking time and leaving your feedback. It is great motivation for us that we were able to meet all your expectations, ensuring the best hospitality experience. We will be looking forward to welcome you back in the nearest futire. Best Regards, Emma Karapetyan

8/10 (良い)

宿泊されたお客様

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
2018 年 9 月に 2 泊滞在
Marketing and PR coordinatorからの返信 (投稿日 : 2018 年 10 月 8 日)
Thank you for your review!

10/10 (非常に良い)

宿泊されたお客様

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
2018 年 9 月に 1 泊滞在
Marketing and PR coordinatorからの返信 (投稿日 : 2018 年 9 月 17 日)
Thank you for your positive review.

10/10 (非常に良い)

Solange、beirut central district

良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
The hotel is located in a nice area in the center everything is walkable. Rooms are nice and clean and staff are nice as well
2024 年 4 月に 3 泊滞在
Hotel Teamからの返信 (投稿日 : 2024 年 5 月 13 日)
Dear Solange, we are grateful for your review. We are delighted that you enjoyed the location of our hotel, liked our rooms and found our staff helpful. We are looking forward to hosting you again soon.

10/10 (非常に良い)

Saeid

2024 年 4 月に 3 泊滞在
Hotel Teamからの返信 (投稿日 : 2024 年 5 月 13 日)
Dear Saeid, thank you for your review. We are delighted you had a pleasant experience at our hotel.

10/10 (非常に良い)

Saeid

出張, 家族旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
The staff were respectfull, friendly and helpfu. The room was clean and beautiful. The breakfast was great. Thank you!
2024 年 4 月に 3 泊滞在
Hotel Teamからの返信 (投稿日 : 2024 年 5 月 13 日)
Dear Saeid, thank you for your review and kind words. We are delighted that you had a pleasant experience at our hotel and glad that you enjoyed our breakfast and found our staff helpful. We hope to have a chance to host you again and make your next stay even more memorable.

10/10 (非常に良い)

Hamid

家族旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
The room and hotel was very clean with reasonable price.
2024 年 4 月に 1 泊滞在
Hotel Teamからの返信 (投稿日 : 2024 年 5 月 13 日)
Dear Hamid, thank you for your kind words. We are thrilled that you had an enjoyable experience at our hotel. Looking forward to hosting you again sometimes.

10/10 (非常に良い)

Sarah

家族旅行
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
2024 年 2 月に 4 泊滞在
Tigran Aleksanyanからの返信 (投稿日 : 2024 年 4 月 9 日)
Thank you so much for your kind words! We're delighted to hear that you enjoyed your stay with us. It was our pleasure to have you as our guest, and we truly appreciate your feedback. We look forward to welcoming you back in the future for another wonderful experience!

8/10 (良い)

Arman

良かった点 : 設備とサービス
2024 年 1 月に 8 泊滞在

8/10 (良い)

Ebrahim

出張
良かった点 : スタッフとサービス、施設のコンディションと設備
2024 年 1 月に 5 泊滞在

10/10 (非常に良い)

Mugi

2024 年 1 月に 5 泊滞在

10/10 (非常に良い)

Vladimir

出張, 家族旅行
2024 年 1 月に 10 泊滞在

6/10 (普通)

WILLIAM

気になった点 : 設備とサービス
I’ve been staying at this hotel since 2017 . This place is getting worse every year . This is the 3rd time in past 3 years I am getting a dirty room and bunch of long hair in the towels . Cleaning is 0. The showers are falling apart . Towels are very old ( overused ) . Front desk managers Tigran and Armen and their staff are very nice , plus those guys behind the bar .
2023 年 12 月に 4 泊滞在
Anahitからの返信 (投稿日 : 2024 年 2 月 20 日)
Dear William,We are incredibly grateful for your loyalty to DoubleTree by Hilton Yerevan and hope to welcome you soon again.We are sorry to hear about your experience with the cleaning. Your note is very important for us and it help us in the process f improving our service. We will make sure your next stay will be more comfortable.Let us thank you for sharing your review with us, as it helps us in the process of improving our services.Wish you a nice week!Hotel team

10/10 (非常に良い)

Nuzhat

家族旅行
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Best service
Nice location, great breakfast and near to city center
2023 年 12 月に 4 泊滞在
Anahitからの返信 (投稿日 : 2024 年 2 月 20 日)
Dear Nuzhat,Let us express gratitude for your kind feedback.We are delighted that you have chosen DoubleTree by Hilton Yerevan for your stay in Armenia.Looking forward to welcoming you once again at our property.Have a nice day!

8/10 (良い)

Stephen

出張
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Nice location near the city center.
2023 年 9 月に 3 泊滞在
Anahitからの返信 (投稿日 : 2023 年 10 月 17 日)
Dear Stephen,We really appreciate your positive feedback. All the team at DoubleTree by Hilton Yerevan is committed to make your stay comfortable and enjoyable and we are really excited to know about your kind review.We look forward to welcoming you back in the near future.Wish you a nice day!Hotel team

10/10 (非常に良い)

Olga、SUN VALLEY

家族旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
The best service, very friendly and attentive staff, always ready to help, very good breakfast. Receptionists are very professional and helpful. Thank you!!
2023 年 9 月に 5 泊滞在
Anahitからの返信 (投稿日 : 2023 年 9 月 25 日)
Dear Olga,Thank you for your positive feedback. All the team at DoubleTree by Hilton Yerevan is committed to make your stay comfortable and enjoyable and we are really excited to know about your kind review.We look forward to welcoming you back in the near future.Wish you a nice day!

10/10 (非常に良い)

merrill

グループ旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
I appreciated the location and the advantageous proximity to so many of the local sights, restaurants, and the silver market!
2023 年 8 月に 7 泊滞在
Anahitからの返信 (投稿日 : 2023 年 9 月 11 日)
Dear Beloved Guest,Let us express gratitude from all our staff for such amazing feedback. We are thrilled that you enjoyed your experience. This is the true motivation for all of us to keep doing our job with passion.We are delighted that you have chosen DoubleTree by Hilton Yerevan and hope to welcome you soon.

10/10 (非常に良い)

Sarkis Andre、Waltham

良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
It would be nice if the rooms were equipped with USB outlets as well. Also, since the hotel is located away from the center, a shuttle service would bring a true CS meaning
2023 年 8 月に 9 泊滞在
Anahitからの返信 (投稿日 : 2023 年 9 月 1 日)
Dear Sarkis Andre,Let us thank you for choosing DoubleTree by Hilton Yerevan.We are thrilled to receive your positive feedback and happy to know that you enjoyed your stay.Your note is very important for us to improve our service and will do our best to make your next stay more comfortable. Hope to welcome you soon at DoubleTree by Hilton Yerevan.Wish you a nice week!

8/10 (良い)

Andre

2023 年 8 月に 4 泊滞在

10/10 (非常に良い)

Arbi

カップルで旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Great but further from center. Elevator takes a long time to come
2023 年 7 月に 8 泊滞在
Anahitからの返信 (投稿日 : 2023 年 8 月 14 日)
Dear Arbi,We are truly heartened to receive your generous review of DoubleTree by Hilton Yerevan. Thank you for letting us know how much you enjoyed it, we are especially pleased that you felt appreciated. We look forward to having you with us again in the near future.

8/10 (良い)

Mary

家族旅行
良かった点 : スタッフとサービス、設備とサービス、施設のコンディションと設備
気になった点 : 清潔度
.
2023 年 7 月に 1 泊滞在

6/10 (普通)

Alvaro

気になった点 : スタッフとサービス
2023 年 7 月に 3 泊滞在

8/10 (良い)

Karine

家族旅行
Good location, 15 min or so walk to Republic Square, friendly and helpful staff, overall great experience
2023 年 7 月に 13 泊滞在
Anahitからの返信 (投稿日 : 2023 年 7 月 24 日)
Dear Karine,We are beyond happy to learn your positive feedback.All the team at DoubleTree by Hilton Yerevan is committed to make your stay comfortable and enjoyable and we are delighted to see that we fully met your expectations. Its customers like you that make our job wonderful. We are delighted that you have chosen DoubleTree by Hilton Yerevan and hope to welcome you back soon.Hotel team

10/10 (非常に良い)

Nikolay

2023 年 7 月に 1 泊滞在

10/10 (非常に良い)

Vahan

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
2023 年 7 月に 9 泊滞在

10/10 (非常に良い)

宿泊されたお客様

グループ旅行
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Clean modern and great service
2023 年 7 月に 3 泊滞在
Anahitからの返信 (投稿日 : 2023 年 7 月 10 日)
Dear Beloved Guest,Thank you for taking time to share your positive feedback.Our guests’ satisfaction is the top priority for the team and we are constantly working on improving our services to meet all expectations.Hope to welcome you soon at DoubleTree by Hilton Yerevan.

8/10 (良い)

Huzefa

家族旅行
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
We checked in late at night and woke up to a fantastic view of mount Ararat from our room window in the morning. The rooms are comfortable and clean. The breakfast was very good and staff were polite and friendly. There was no extra charge for a cup of cappuccino for breakfast as it is in most other hotels. Republic Square which is the centre of Yeravan is within walking distance. There is also a food court nearby called Sas food where we found the food to be of good quality offering a lot of variety and also very reasonably priced.
Anahitからの返信 (投稿日 : 2023 年 7 月 3 日)
Dear Huzefa,We are beyond happy to learn your positive feedback.All the team at DoubleTree by Hilton Yerevan is committed to make your stay comfortable and enjoyable and we are delighted to see that we fully met your expectations. Its customers like you that make our job wonderful. We are delighted that you have chosen DoubleTree by Hilton Yerevan and hope to welcome you back soon.Wish you a nice week!Hotel team

10/10 (非常に良い)

Mark

家族旅行
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
Good value for money. Helpful staff. Comfortable accommodation. Easy walk to city centre.
2023 年 6 月に 8 泊滞在
Anahitからの返信 (投稿日 : 2023 年 6 月 19 日)
Dear Mark,Let us thank you for your kind and detailed feedback. This is great to learn your opinion about our facilities in separate points, as we work on each of them to make you feel comfortable and relaxed - where little things mean everything.We are delighted that you have chosen DoubleTree by Hilton Yerevan and we hope to see you soon in our hotel again.

10/10 (非常に良い)

宿泊されたお客様

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Definitely recommended place to stay
Amazing hotel with equally amazing people working round the clock to make the overall experience great. Keep up the good work. Though you guys can have some more vegetarian options in the break fast :-)
2023 年 4 月に 4 泊滞在
Anahitからの返信 (投稿日 : 2023 年 5 月 2 日)
Dear Beloved Guest,We can’t thank you enough for the kind words about our hotel facilities and team. Your review means a lot to us and lets us know we’re on the right track!All our staff will be very much motivated to learn about your kind review towards our work. We are delighted that you have chosen DoubleTree by Hilton Yerevan City Center and hope to welcome you soon to our hotel again.Wish you a nice week!

10/10 (非常に良い)

David

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
2023 年 4 月に 5 泊滞在

10/10 (非常に良い)

Anna

良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
2023 年 4 月に 4 泊滞在

10/10 (非常に良い)

Ernst

家族旅行
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
2023 年 3 月に 5 泊滞在

10/10 (非常に良い)

Alex、Houston

良かった点 : スタッフとサービス、設備とサービス、施設のコンディションと設備
2023 年 3 月に 3 泊滞在

10/10 (非常に良い)

Farrah

家族旅行
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
Everything was good
2023 年 2 月に 2 泊滞在
Anahitからの返信 (投稿日 : 2023 年 3 月 6 日)
Dear Farrah,We really appreciate your positive feedback. All the team at DoubleTree by Hilton Yerevan is committed to make your stay comfortable and enjoyable and we are really excited to know about your kind review.We look forward to welcoming you back in the near future.Wish you a nice day!

10/10 (非常に良い)

Marianna

カップルで旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Love everything about this hotel. It’s clean, everyone is friendly, the bed is comfortable, the shower is amazing, the room service is served promptly and it’s quiet!
2023 年 2 月に 2 泊滞在
Anahitからの返信 (投稿日 : 2023 年 2 月 13 日)
Dear Marianna,Let us express gratitude from all our staff for such amazing feedback. We are thrilled that you enjoyed your experience.Guests' satisfaction is the top priority both for management and the team and It’s only when we receive such positive feedback, do we rest knowing that we have done our jobs well. We are delighted that you have chosen DoubleTree by Hilton Yerevan and we hope to see you soon in our hotel again.

10/10 (非常に良い)

Thierry

出張
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Sejour parfait
2023 年 1 月に 18 泊滞在
Anahitからの返信 (投稿日 : 2023 年 2 月 6 日)
Dear Thierry,We are glad to receive your kind feedback. We are constantly working to improve our services, and it is important for us to get your opinion.We are delighted that you have chosen DoubleTree by Hilton Yerevan and hope to welcome you soon again.Hotel Team

10/10 (非常に良い)

宿泊されたお客様

グループ旅行
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Comfortable
Room was comfortable and the food was good
2023 年 1 月に 1 泊滞在
Anahitからの返信 (投稿日 : 2023 年 1 月 9 日)
Dear Beloved Guest,On behalf of all of us at DoubleTree by Hilton Yerevan, I would like to thank you for sharing your feedback and details about our hotel! We are thrilled that you enjoyed your experience and we could met your expectations. Hope to welcome you soon at DoubleTree by Hilton Yerevan.Wish you a nice week!Hotel Team

10/10 (非常に良い)

thierry

出張
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Séjour toujours agréable avec personnel très convivial et professionnel
2022 年 12 月に 17 泊滞在
Anahitからの返信 (投稿日 : 2022 年 12 月 23 日)
Dear Thierry,We are delighted you have chosen DoubleTree by Hilton Yerevan and grateful for your kind review.Our team is doing the job with love and passion to meet the needs of our guests and we all are more motivated to learn your kind feedback towards our job.We look forward to welcoming you back in the near future.Wish you a nice day!

2/10 (非常に不満)

STEVEN

家族旅行
良かった点 : 清潔度
気になった点 : スタッフとサービス
RUDE Restaurant Staff
Breakfast Restaurant staff very arrogant & rude.. most of old staff to be trained on how to be polite and hospitable with basic courtesy to customers while trainees did a much better job
2022 年 12 月に 3 泊滞在
Anahitからの返信 (投稿日 : 2022 年 12 月 23 日)
Dear Steven,Let us thank you for choosing DoubleTree by Hilton Yerevan.We are really sorry to know that you came across an unpleasant situation during your stay. Your note is very important for us to improve our services and we will do our best to make your next stay more comfortable.Hope to welcome you soon at DoubleTree by Hilton Yerevan.Wish you a nice week!

10/10 (非常に良い)

Norman

2022 年 11 月に 5 泊滞在

10/10 (非常に良い)

Henry、Sandy

出張
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
Excellent hotel
2022 年 10 月に 4 泊滞在
Anahitからの返信 (投稿日 : 2022 年 10 月 19 日)
Dear Henry,Let us express gratitude from all our staff for such amazing feedback. We are thrilled that you enjoyed your experience. This is the true motivation for all of us to keep doing our job with passion.

10/10 (非常に良い)

Armand

良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
its an excellent hotel but there was never a person at the entrance door only in the lobby , and as for the price i discovered that there are many hotels closer to downtown and with more high activity areas for better prices
2022 年 9 月に 7 泊滞在
Anahitからの返信 (投稿日 : 2022 年 10 月 5 日)
Dear Armand, Let us express gratitude from all our staff for such amazing feedback. We are thrilled that you enjoyed your experience. This is the true motivation for all of us to keep doing our job with passion.We are delighted that you have chosen DoubleTree by Hilton Yerevan and we hope to see you soon in our hotel again.Wish you a nice day!

10/10 (非常に良い)

宿泊されたお客様

出張
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
2022 年 9 月に 4 泊滞在

10/10 (非常に良い)

Solange、beirut central district

家族旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Friendly staff. Very clean hotel. Rooms and suites are superb specially on higher floors,the view is amazing.the area is safe you can also walk the center.highly recommended!
2022 年 9 月に 2 泊滞在
Anahitからの返信 (投稿日 : 2022 年 9 月 30 日)
Dear Solange,Let us thank you for your kind and detailed feedback. This is great to learn your opinion about our facilities in separate points, as we work on each of them to make you feel comfortable and relaxed - where little things mean everything. We are delighted that you have chosen DoubleTree by Hilton Yerevan and we hope to see you soon in our hotel again.Wish you a nice day!

10/10 (非常に良い)

Silva

良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Very nice hotel real Hilton chain
2022 年 9 月に 6 泊滞在
Anahitからの返信 (投稿日 : 2022 年 9 月 27 日)
Dear Silva,We are endlessly grateful for your kind feedback. We do appreciate your loyalty to the Hilton brand a lot.Delighted to hear that you enjoyed your stay and felt comfortable with us.Thank you for choosing DoubleTree by Hilton Yerevan, we’ll be happy to see you again among our guests.Wish you a nice week!

10/10 (非常に良い)

Ani

家族旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
I loved everything about our stay. The staff is soo friendly and courteous. The hotel itself is very clean. And the location is perfect!
2022 年 9 月に 4 泊滞在
Anahitからの返信 (投稿日 : 2022 年 9 月 22 日)
Dear Ani,We really appreciate your positive feedback. All the team at DoubleTree by Hilton Yerevan is committed to make your stay comfortable and enjoyable and we are really excited to know about your kind review.We look forward to welcoming you back in the near future.Wish you a nice day!

10/10 (非常に良い)

Ann Cheri

2022 年 9 月に 6 泊滞在

10/10 (非常に良い)

Juan Antonio

2022 年 8 月に 4 泊滞在

10/10 (非常に良い)

EDWIN

カップルで旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
The lobby attendants are very polite and helpful. I would recommend staying in this Hilton hotel
2022 年 8 月に 3 泊滞在
Anahitからの返信 (投稿日 : 2022 年 10 月 19 日)
Dear Edwin,We can’t thank you enough for the wonderful review. All our staff will be very much motivated to learn about your kind words towards our work. We are happy that you chose us once again for your stay in Yerevan.