The room next door was very noisy.
It's a shame because the hotel itself is good.
Yasushi
2024 年 3 月に 2 泊滞在
Zar Zar からの返信 (投稿日 : 2024 年 4 月 3 日)
Dear Yasushi,Thank you for your patronage of PARKROYAL Yangon and for your feedback with kind rating.Please accept my sincere apologies for your recent stay experience. This is not the usual experience at PARKROYAL Yangon. We have inspected the room for any disturbance and also coached the associate concerned to show passion and care when serving our valued guests.I am sure, you will experience our true service in your next visit, please be so kind to let me know whenever you plan your next visit, I will personally attend to your stay arrangements.Simply Yours,Zar Zar Tin Win Front Office Manager
Dear Daichi,I would like to thank you for staying at PARKROYAL Yangon and for sharing your feedback. It is only through feedback from our valued guests as you, can we achieve improvements of our Product and Services. Upon receiving your comments, our Management team inspected the room and discussed our services to reflect upon ways to improve.I have taken note of your other comments regarding our hotel facilities. Our rooms undergo regular preventive maintenance and we will ensure we upkeep our standards further.We do offer sufficient internet bandwidth, sometimes we are subject to some external factors. Our Information Technology Manager constantly monitors our connectivity.Once again, thank you for your review. Please be so kind to drop me a note whenever your plan your next visit. I would like to personally take care of your stay arrangements and also meet with you on arrival or during your stay.Simply Yours,Zar Zar Tin Win Front Office Manager
Dear Akihiko,Thank you for your patronage of PARKROYAL Yangon and your excellent rating with perfect review.I am pleased to note that you enjoyed your stay and thank you for giving us the opportunity to be of service to you. I am also pleased to know of your appreciation for our product. We constantly enhance our product with regular preventive maintenance and services with regular training to meet and exceed expectations of our valued guests. Our restaurants and bars also have established reputation of being preferred dining destinations with our hotel guests as well as city patrons. Our rooms are also indeed spacious cozy, undergo constant upkeep to ensure our discerning guests have a comfortable stay. Thank you for recognizing the service of our associates, this means much to the entire team. Our staffs always remain the best asset. All our associates look forward to serving you again. I look forward to your next visit, please be so kind to drop me a note whenever you plan your next trip. Simply yours, Zar Zar Tin Win Front Office Manager
10/10 (非常に良い)
TOSHIO
2023 年 12 月 18 日
TOSHIO
2023 年 11 月に 21 泊滞在
Zar Zar からの返信 (投稿日 : 2024 年 2 月 5 日)
Dear Toshio,Thank you for your patronage of PARKROYAL Yangon and your good review with excellent rating.I am pleased to note that you had enjoyed your stay with us and thank you for giving us the opportunity to be of service to you. I am pleased to know that your appreciation of our product. We constantly enhance our product and services to meet and exceed expectations of our valued guests. My team and I look forward to your next visit, please be so kind to drop me a note whenever you plan your next visit.Simply Yours,Zar Zar Tin Win Front Office Manager
8/10 (良い)
Satoshi
出張, カップルで旅行
2023 年 11 月 10 日
良かった点 : 清潔度、スタッフとサービス、設備とサービス
Although the hotel is an old building, it is clean. The staff's ability to attend is also high. Security is also solid. However, aging is inevitable and small breakdowns do occur.
Satoshi
2023 年 11 月に 3 泊滞在
Zar Zar からの返信 (投稿日 : 2023 年 11 月 13 日)
Dear Satoshi,Thank you for your patronage of PARKROYAL Yangon and your fantastic review, perfect rating.I am very pleased to note that you enjoyed your stay with us and thank you for giving us the opportunity to be of service to you. I am also pleased to know of your appreciation for our product. We constantly enhance our product with regular preventive maintenance and services with regular training to meet and exceed expectations of our valued guests. My team and I look forward to your next visit, please be so kind to drop me a note whenever you plan your next trip. Simply Yours, Zar Zar Tin Win Front Office Manager
10/10 (非常に良い)
MAKOTO
2023 年 10 月 24 日
良かった点 : 清潔度、スタッフとサービス
MAKOTO
2023 年 10 月に 2 泊滞在
Zar Zar からの返信 (投稿日 : 2023 年 10 月 31 日)
Dear Makoto,Thank you for your patronage of PARKROYAL Yangon and your excellent rating.I am pleased to note that you enjoyed your stay and thank you for giving us a chance to be of service to you.It is encouraging to know of your appreciation for our product. We constantly enhance our product with regular preventive maintenance and services with regular training to meet and exceed expectations of our valued guests. My team and I look forward to your next visit, please be so kind to drop me a note whenever you plan your next trip.Simply Yours,Zar Zar Tin Win Front Office Manager
Dear Toshiya,Thank you for your patronage of PARKROYAL Yangon and your kind review with perfect rating.I am pleased to note that you enjoyed your stay with us and thank you for giving us the opportunity to be of service to you. It is always very encouraging to be known as a hotel offering “Wonderful and polite hospitality”. I am also pleased to know that your appreciation of our product. We constantly enhance our product with regular preventive maintenance and services with regular training to meet and exceed expectations of our valued guests. All areas of our hotel undergo regular scheduled maintenance and upkeep in order to offer our valued guests a comfortable and restful stay.I have also taken note of the areas our housekeeping team needed to improve, in order to have seamless experience for our valued guests. The team is much encouraged by your recognition of the friendly and humble service provided by them.I look forward to your next visit, please be so kind to drop me a note whenever you plan your next visit.Simply Yours,Zar Zar Tin Win Front Office Manager
10/10 (非常に良い)
YASUSHI
出張
2023 年 9 月 28 日
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
スタッフのホスピタリティが良い。朝食も美味しく、施設のメンテナンスも整っていた。
YASUSHI
2023 年 9 月に 4 泊滞在
Zar Zar からの返信 (投稿日 : 2023 年 10 月 3 日)
Dear Yasushi,Thank you for your patronage of PARKROYAL Yangon and your fantastic review, perfect rating and review. I am pleased to note that you had enjoyed your stay with us and thank you for giving us the opportunity to be of service to you.I am pleased to know that your appreciation of our product. As you have rightfully mentioned, our breakfast offerings have been carefully put together to suit the diverse guest demographics and we also include special Myanmar dishes to acquaint our guests with the local cuisine.All areas of our hotel undergo regular scheduled maintenance and upkeep in order to offer our valued guests a comfortable and restful stay.Thank you so much for your kind words and appreciation on our associates who were kind and helpful during your stay. I look forward to your next visit, please be so kind to drop me a note whenever you plan your next stay.Simply Yours,Zar Zar Tin Win Front Office Manager
10/10 (非常に良い)
Hao
2023 年 9 月 2 日
Hao
2023 年 8 月に 4 泊滞在
Zar Zar からの返信 (投稿日 : 2023 年 9 月 25 日)
Dear Hao,Thank you for your patronage of PARKROYAL Yangon and for your perfect rating.I am very pleased to note of your wonderful stay with us and thank you for giving us the opportunity to be of service to you. All areas of our hotel undergo regular scheduled maintenance and upkeep in order to offer our valued guests a comfortable and restful stay.I look forward to your next visit, please be so kind to drop me a note whenever you plan your next stay.Simply Yours,Zar Zar Tin Win Front Office Manager
8/10 (良い)
SUNG WOO
2023 年 8 月 10 日
SUNG WOO
2023 年 8 月に 1 泊滞在
Zar Zar からの返信 (投稿日 : 2023 年 9 月 1 日)
Dear SUNG WOO,Thank you for your patronage of PARKROYAL Yangon and your kind rating.I am pleased to note that you enjoyed your stay and thank you for giving us a chance to be of service to you.All areas of the hotel undergo regular scheduled maintenance and upkeep in order to offer our valued guests a comfortable and restful stay.I look forward to your next visit, please be so kind to drop me a note whenever you plan your next stay with us.Simply Yours,Zar Zar Tin Win Front Office Manager
10/10 (非常に良い)
Yoshinori
2023 年 8 月 5 日
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
スタッフが素晴らしい
Yoshinori
2023 年 8 月に 4 泊滞在
Zar Zar からの返信 (投稿日 : 2023 年 8 月 28 日)
Dear Yoshinori,Thank you for your patronage of PARKROYAL Yangon and your excellent rating.I am pleased to note that you enjoyed your stay and thank you for giving us the opportunity to be of service to you.I am pleased to know of your appreciation for our product. We constantly enhance our product and services to meet and exceed expectations of our valued guests. Our associates are delighted with your kind comments and look forward to being of service to you again very soon.I look forward to welcoming you back soon, please be so kind to drop me a note whenever you plan next trip.Simply Yours,Zar Zar Tin Win Front Office Manager
10/10 (非常に良い)
NORIYUKI
2023 年 7 月 4 日
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
大変良かったです。
NORIYUKI
2023 年 6 月に 3 泊滞在
Zar Zar からの返信 (投稿日 : 2023 年 7 月 6 日)
Dear NORIYUKI,Thank you so much for your patronage of PARKROYAL Yangon and your fantastic rating.I am very pleased to note that you enjoyed your stay with us and thank you so much for giving us a chance to be of service to you.I look forward to your next visit, please be so kind to drop me a note whenever you plan your next stay.Simply Yours,Zar Zar Tin Win Front Office Manager
10/10 (非常に良い)
Toshiyuki
2023 年 6 月 1 日
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
Toshiyuki
2023 年 5 月に 3 泊滞在
Zar Zarからの返信 (投稿日 : 2023 年 6 月 5 日)
Dear Toshiyuki,Thank you for your patronage of PARKROYAL Yangon and your fantastic rating.I am pleased to know that you enjoyed your stay with us.I look forward to your next visit, please be so kind to let me know whenever you plan your next trip.Simply Yours,Zar Zar Tin WIn Front Office Manager
10/10 (非常に良い)
DAISUKE
2023 年 5 月 11 日
良かった点 : 清潔度、スタッフとサービス
良いホテルです
DAISUKE
2023 年 5 月に 2 泊滞在
Zar Zar からの返信 (投稿日 : 2023 年 5 月 15 日)
Dear Daisuke,Thank you for your patronage of PARKROYAL Yangon and your perfect rating.I am pleased to know that you enjoyed your stay with us.I look forward to your next visit, please be so kind to let me know whenever you plan your next trip.Simply Yours,Zar Zar Tin Win Front Office Manager
10/10 (非常に良い)
hikaru
2023 年 2 月 15 日
hikaru
2023 年 2 月に 1 泊滞在
Khineからの返信 (投稿日 : 2023 年 2 月 21 日)
Dear hikaru san,Thank you for your patronage of PARKROYAL Yangon and your recommendations in Expedia.We are pleased to note that you enjoyed your stay with us and thank you for giving us the opportunity to be of service to you.We look forward to welcoming you back soon to PARKROYAL Yangon.Simply yours,Khine WahAssistant Front Office Manager
10/10 (非常に良い)
Yasuhiro
2023 年 2 月 6 日
Yasuhiro
2023 年 2 月に 2 泊滞在
Khineからの返信 (投稿日 : 2023 年 3 月 9 日)
Dear Yasuhiro san,Thank you for your patronage of PARKROYAL Yangon and your recommendations in Expedia.We are pleased to note that you enjoyed your stay with us, your home in Myanmar. We always look forward to welcoming you back to PARKROYAL Yangon.Simply yours,Khine WahAssistant Front Office Manager
Dear Yo,Thank you for your patronage of PARKROYAL Yangon and your recommendations in Expedia.We are pleased to note that you enjoyed your stay with us and thank you for giving us the opportunity to be of service to you.We look forward to welcoming you back soon to PARKROYAL Yangon.Simply yours,Khine WahAssistant Front Office Manager
10/10 (非常に良い)
YASUO
2023 年 1 月 15 日
YASUO
2023 年 1 月に 1 泊滞在
Khineからの返信 (投稿日 : 2023 年 1 月 19 日)
Dear YASUO,Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon!Simply yours,Khine Wah
10/10 (非常に良い)
YASUO
2023 年 1 月 2 日
YASUO
2022 年 12 月に 1 泊滞在
Khineからの返信 (投稿日 : 2023 年 1 月 19 日)
Dear YASUO,Thank you for your patronage of PARKROYAL Yangon and your kind review and recommendation in Expedia.We are pleased to note that you enjoyed your stay with us and thank you for giving us the opportunity to be of service to you.We look forward to welcoming you back soon.Simply yours,Khine WahAssistant Front Office Manager
Dear Mr. YASUO,Thank you for your patronage of PARKROYAL Yangon and your kind review and recommendation in Hotels.com.We are pleased to note that you enjoyed your stay with us and thank you for giving us the opportunity to be of service to you.We take note of your request for additional items in the room. Also, we can arrange to stock the mini fridge in the room for a nominal fees based on your preferences. It is very encouraging to receive comments as “Beautiful Hotel with spacious room”. We look forward to welcoming you back soon and wish you and your loved ones a Joyous Festive Season and a Happy New Year 2023.Simply yoursKhine WahAssistant Front Office Manager
10/10 (非常に良い)
YASUO
2022 年 12 月 19 日
良いホテル
綺麗で設備が良くゆっくり休めるホテルでした。
YASUO
2022 年 12 月に 1 泊滞在
Khineからの返信 (投稿日 : 2023 年 1 月 19 日)
Dear Mr. Yasuo,Thank you for your patronage of PARKROYAL Yangon and your kind review and recommendation in Hotels.com.We are pleased to note that you enjoyed your stay with us and thank you for giving us the opportunity to be of service to you.It is always very encouraging to receive comments as” The hotel was clean and well equipped”.We wish you and your loved ones a Joyous Festive Season and a Happy New Year 2023.We look forward to welcoming you back soon.Simply yours,Khine WahAssistant Front Office Manager
Dear tadayuki,
Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon!
Warmest Regards,
Aye Kyawt Khaing
Front Office Manager
6/10 (普通)
tadayuki
2021 年 9 月 10 日
tadayuki
2021 年 9 月に 1 泊滞在
8/10 (良い)
TAKASHI
出張
2020 年 3 月 21 日
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
TAKASHI
2020 年 3 月に 5 泊滞在
Ayeからの返信 (投稿日 : 2020 年 3 月 24 日)
Dear TAKASHI san,
Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon!
Warmest Regards,
Aye Kyawt Khaing
Front Office Manager
Dear MAX san,
Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon!
Warmest Regards,
Aye Kyawt Khaing
Front Office Manager
Dear Valued Guest,
Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon!
Warmest Regards,
Aye Kyawt Khaing
Front Office Manager
Dear Valued Guest,
Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon!
Sincerely yours,
Aye Kyawt Khaing
Front Office Manager
8/10 (良い)
宿泊されたお客様
2020 年 2 月 9 日
宿泊されたお客様
2020 年 2 月に 1 泊滞在
Ayeからの返信 (投稿日 : 2020 年 2 月 9 日)
Dear Valued Guest,
Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon!
Sincerely yours,
Aye Kyawt Khaing
Front Office Manager
Dear Fumiaki san,
Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.
Sincerely yours,
Aye Kyawt Khaing
Front Office Manager
8/10 (良い)
guest、Tokyo
2020 年 1 月 16 日
良かった点 : 清潔度、スタッフとサービス
ハンドシャワーはあったほうが良い。スタッフのサービスはとても良い。
guest
2020 年 1 月に 2 泊滞在
Ayeからの返信 (投稿日 : 2020 年 1 月 27 日)
Dear Valued Guest,
Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon!
Sincerely yours,
Aye Kyawt Khaing
Front Office Manager
8/10 (良い)
宿泊されたお客様
2020 年 1 月 12 日
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
宿泊されたお客様
2020 年 1 月に 1 泊滞在
Aywからの返信 (投稿日 : 2020 年 1 月 13 日)
Dear Valued Guest,
Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon!
Sincerely yours,
Aye Kyawt Khaing
Front Office Manager
8/10 (良い)
HIROSHI
出張
2020 年 1 月 11 日
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
朝食が今一
日本食レストラン四季の朝食が今一であった。
HIROSHI
2020 年 1 月に 2 泊滞在
Ayeからの返信 (投稿日 : 2020 年 1 月 27 日)
Dear HIROSHI,
Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon!
Sincerely yours,
Aye Kyawt Khaing
Front Office Manager
10/10 (非常に良い)
宿泊されたお客様
2019 年 12 月 29 日
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
宿泊されたお客様
2019 年 12 月に 2 泊滞在
Ayeからの返信 (投稿日 : 2020 年 1 月 27 日)
Dear KAZUYUKI,
Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon!
Sincerely yours,
Aye Kyawt Khaing
Front Office Manager
Dear Valued Guest,
Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon!
Sincerely yours,
Aye Kyawt Khaing
Front Office Manager
10/10 (非常に良い)
MITSURU
出張
2019 年 12 月 7 日
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
満足です
部屋も広く清潔で快適に過ごすことができました。
スタッフの対応も良かったです。
MITSURU
2019 年 12 月に 2 泊滞在
Ayeからの返信 (投稿日 : 2019 年 12 月 11 日)
Dear MITSURU san,
Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon!
Sincerely yours,
Aye Kyawt Khaing
Front Office Manager
8/10 (良い)
Yukihiro
2019 年 11 月 30 日
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Yukihiro
2019 年 11 月に 3 泊滞在
Ayeからの返信 (投稿日 : 2019 年 12 月 3 日)
Dear Yukihiro,
Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon!
Sincerely yours,
Aye Kyawt Khaing
Front Office Manager
4/10 (不満)
宿泊されたお客様
出張
2019 年 11 月 23 日
気になった点 : 施設のコンディションと設備
部屋のメンテナンスが悪い
宿泊されたお客様
2019 年 11 月に 3 泊滞在
Ayeからの返信 (投稿日 : 2019 年 11 月 25 日)
Dear Valued Guest,
Thank you for taking the time to share your feedback. While I wish you had a better experience, it is feedback like this that we learn from and use to improve. We work hard to deliver an exceptional guest experience, and it's apparent in this case that we fell short. If you give us a chance to earn back your trust, I can assure you that we will do our best to give you the great hotel experience that so many of our guests have grown so fond of.
Sincerely yours,
Aye Kyawt Khaing
Front Office Manager
10/10 (非常に良い)
宿泊されたお客様
家族旅行
2019 年 11 月 5 日
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
宿泊されたお客様
2019 年 10 月に 2 泊滞在
Ayeからの返信 (投稿日 : 2019 年 11 月 6 日)
Dear Valued Guest,
Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.
Sincerely yours,
Aye Kyawt Khaing
Front Office Manager
Dear Guest,
Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon!
Sincerely yours,
Aye Kyawt Khaing
Front Office Manager
6/10 (普通)
宿泊されたお客様
2019 年 10 月 11 日
宿泊されたお客様
2019 年 10 月に 1 泊滞在
Ayeからの返信 (投稿日 : 2019 年 10 月 12 日)
Dear Valued guest,
Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon!
Sincerely yours,
Aye Kyawt Khaing
Front Office Manager
6/10 (普通)
宿泊されたお客様
出張
2019 年 9 月 29 日
良かった点 : 設備とサービス、施設のコンディションと設備
部屋のリペアーがわるすぎる
宿泊されたお客様
2019 年 9 月に 3 泊滞在
Ayeからの返信 (投稿日 : 2019 年 10 月 6 日)
Dear Valued Guest,
Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon!
Sincerely yours,
Aye Kyawt Khaing
Front Office Manager
Dear YOSHIHITO,
Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon!
Sincerely yours,
Aye Kyawt Khaing
Front Office Manager
4/10 (不満)
宿泊されたお客様
2019 年 9 月 20 日
宿泊されたお客様
2019 年 9 月に 1 泊滞在
Ayeからの返信 (投稿日 : 2019 年 9 月 21 日)
Dear Valued Guest,
Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon!
Sincerely yours,
Aye Kyawt Khaing
Front Office Manager
Dear NOR,
Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon!
Sincerely yours,
Aye Kyawt Khaing
Front Office Manager
10/10 (非常に良い)
宿泊されたお客様
2019 年 9 月 8 日
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
宿泊されたお客様
2019 年 9 月に 5 泊滞在
Ayeからの返信 (投稿日 : 2019 年 9 月 9 日)
Dear Valued Guest,
Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon!
Sincerely yours,
Aye Kyawt Khaing
Front Office Manager