All guestrooms at Hotel Vela Verde offer thoughtful touches such as premium bedding and air conditioning, in addition to amenities like free WiFi and safes.
The hotel is next to a highway and a bit far from the market and shopping area. However, one side has a lush green hilly view and is in a peaceful location.
Shahid
2023 年 5 月に 1 泊滞在
2/10 (非常に不満)
farahnaz
出張, 家族旅行
2023 年 5 月 27 日
気になった点 : 清潔度、スタッフとサービス
I believe this is my first negative review ever .
A bunch of inexperienced pity kids with absolutely no knowledge of hotel customer service .
I travel at least 3-4 times a year, I have never seen such hotel customer service before. in addition , they don’t speak English
The details are too long to write here, but they were fighting me over my request for clean towels .They didn’t clean my room ( a suite for 4 people) and started fighting with me when I asked for towels. They were incredibly rude and unbelievably disrespectful.
When you have such experience, nothing else matters, I wanted to escape from Turkey .the location is very far from the city, you should have a car , but the hotel is new .
Good luck with being successful with such customer service in a competitive industry . I suggest to hire at least one experienced person to manage those kids.
farahnaz
2023 年 5 月に 2 泊滞在
8/10 (良い)
Riyad
2023 年 5 月 21 日
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Riyad
2023 年 5 月に 1 泊滞在
6/10 (普通)
Ebru
グループ旅行
2023 年 5 月 10 日
良かった点 : 清潔度、スタッフとサービス
Otelin kapalı havuzu yok, bu yüzden termal demek pek mümkün değil doğrusu. Temizlik ve hizmet iyiydi, kahvaltı sıradandı
Ebru
2023 年 4 月に 1 泊滞在
10/10 (非常に良い)
Wahid
2023 年 5 月 6 日
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Wahid
2023 年 5 月に 1 泊滞在
10/10 (非常に良い)
Gülçin
2023 年 5 月 1 日
Gülçin
2023 年 4 月に 1 泊滞在
10/10 (非常に良い)
shida
家族旅行
2023 年 5 月 1 日
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Alles war super
shida
2023 年 4 月に 1 泊滞在
8/10 (良い)
Gary
2023 年 4 月 17 日
Gary
2023 年 4 月に 1 泊滞在
10/10 (非常に良い)
Falah
2023 年 3 月 15 日
良かった点 : スタッフとサービス、施設のコンディションと設備
Gizem was outstanding person very helpful during our check in.