「- The hotel is actually much inferior to the pictures in the hotel's guide.
- The air conditioning in the room was very noisy and I could not sleep.
- The hotel staff was not very helpful and unpleasant. I would not stay there again.」
「Owing to a misunderstanding at the time of booking the only accessible room was already occupied on the day we arrived. It was physically impossible for my wife to reach the room reserved for us on the first/second floor as there is no elevator. The staff was most helpful by finding a suitable room for us in a nearby hotel. They would have refunded the cost of the booking but were unable to do so at that time as the booking was made by Expredia. The request for a refund must come from...
「What a wonderful, warm, welcoming,
charming place. With such a nice feeling of an old proper house, and multiple stairways, garden, few firepits with chairs around them.
We loved everything about our stay.
Great location, friendly and very helpful stuff, beautifuly served and very
tasty breakfast, snacks, nuts and cookies, beautiful common rooms.
basket with everything you might need, including bath robe for the sauna.
5++ and highly recommend」