Bottom lock on door didnt work correctly. Found myself an 3 yr old granddaughter locked out when returning to room. Office door locked and no answer (around 5 pm). Tried calling and left message. Eventually able to get back in room. Then noticed over half the vertical blinds were missing. Could not get a hold of anyone in office and left another message. ended up covering the window with a blanket so people couldnt see in. Realized i got charged for someone else's room as well as my own. Finally, after numerous attempts to talk to someone in the office about it, i was told she would look into it and have it reversed. Seemed more concerned "the other person didnt pay and she would be in trouble then the fact i was charged for some one elses stay". Not optimistic charge will be corrected by them. Told her i covered window with blanket and was told " yeah thats what i do" and that she was working on getting all blinds replaced. Overall place was clean and for price i didnt expect much, but charge correctly and answer office door and phone calls please. At least return calls in a timely manner.
marcie
2024 年 6 月に 2 泊滞在
10/10 (非常に良い)
Kirsti
2024 年 6 月 10 日
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
Kirsti
2024 年 5 月に 1 泊滞在
8/10 (良い)
Laketta
家族旅行
2024 年 6 月 8 日
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
Staff was very friendly and professional
Laketta
2024 年 6 月に 1 泊滞在
10/10 (非常に良い)
Vasanth
小さなお子様連れの家族旅行
2024 年 6 月 2 日
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
Beautiful place right by Downtown Dells. Value for the price
Vasanth
2024 年 6 月に 1 泊滞在
8/10 (良い)
Anthony
2024 年 6 月 1 日
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
I arrived an hour after (the office) closing hour but the young lady was very understanding and helpful and got me settled. The room was large, clean and comfortable! Great value, BTW!
Anthony
2024 年 5 月に 1 泊滞在
4/10 (不満)
Crystal
カップルで旅行
2024 年 5 月 31 日
気になった点 : スタッフとサービス、設備とサービス、施設のコンディションと設備
I booked river road mote through expedia for 2 days and come to find out expedia over booked us. Got to the hotel the lady told us she had no rooms and that expedia over booked us found a different hotel after and done suppoting expedia.