Thank you Jeffrey, for taking the time to write a review of your stay at the HomeTowne Studios by Red Roof Winston-Salem - University Pkwy. We strive to provide guests with all the comforts of home, so I am disappointed to see that we did not achieve that with your visit. You indicated that you were unsatisfied with the upkeep of our hotel. Know that at RedRoof your feedback is appreciated and will be taken into consideration to makes changes to ensure your satisfaction.It would be our pleasure to have you stay with us again in the future to show you our positive strides taken to enhance your experience with us.Sincerely,OnielRedRoof ManagementRediresponse Specialist

Dear Marvie,Thank you for taking the time to tell us about your experience at the HOMETOWNE STUDIOS WINSTON-SALEM - UNIVERSITY PKWY. I am sorry that your experience did not meet your expectations. Please accept our sincerest apologies for the dysfunctional television and the other issues which hindered your stay. However, as it pertains to the deposit please reach out to the front desk directly for further assistance. I will be sharing your comments with the management team in an effort to have your comments addressed.At Red Roof, it is our intention to have your confidence in our abilities to prevent similar problems in the future. Please know that we value you as our guest and appreciate your business. Thank you for sharing your concerns and we wish you all the best in your future travels.Very truly yours,KamariaRed Roof ManagementRediResponse Specialist

Thank you for taking the time to write about experience at the HOMETOWNE STUDIOS WINSTON-SALEM - UNIVERSITY PKWY. Tarra, I am happy to hear that you found Miss Brown to be doing a wonderful job, you were pleased with the helpfulness of our staff, and all the other kind remarks mentioned. Your feedback will provide encouragement to all our staff as we strive to continuously improve the quality of our services and provide our guest with all the comforts of home. I have shared your comments about Miss Brown with the rest of our team.We appreciate your business, Tarra, and can't wait to see you back at Red Roof soon, where we can continue to offer you an wonderful stay at an affordable price!Sincerely,SharmaRed Roof ManagementRediResponse Specialist

Dear Beverly, We appreciate your review following your recent experience at the HomeTowne Studios by Red Roof Winston-Salem - University Pkwy strive to provide our guests with all the comforts of home, so it's great to read that you were pleased with the convenience of our location and the hospitality of our staff. Positive guest feedback, like yours, is always an encouragement to all of our staff as Red Roof strive to continuously improve the quality of our services.Please know that we value you as our guest and appreciate your business. Thank you again for sharing your experience. We can’t wait to see you under our roof soon, where we can continue to offer you a clean and comfortable stay at an affordable price.Sincerely,Red Roof Management

Hello Chelsea,Thank you for taking a moment to complete our survey. Myself and the staff at the HomeTowne Studios by Red Roof Winston-Salem - University Pkwy appreciate your 5/5 score following your stay. It's great to read that you were pleased with the hospitality of our staff. Our goal is to provide a clean and comfortable stay for all our guests and we're proud to have achieved that with your visit.The staff and I were happy to see Red Roof met your expectations. Thank you again for sharing your experience with us. We would love to see you again, should your travels bring you back to our area.Sincerely,Red Roof Management

Dear Chelsea, Thank you for taking the time to share your feedback regarding your experience at the HomeTowne Studios by Red Roof Winston-Salem - University Pkwy. We sincerely appreciate your comments and are happy to hear you had a great experience with us, especially regarding that you were pleased with the encounter you had with us. Our goal is to provide a clean and comfortable stay for all our guests and we're proud to have achieved that with your visit.Red Roof hope to continue to provide great experiences for you. Thank you again for your review. It would be our pleasure for you to repeat your experience with us in the future.Sincerely,Red Roof Management

Dear Beverly,Thank you for taking the time to share your feedback regarding your experience at the HomeTowne Studios by Red Roof Winston-Salem - University Pkwy. We sincerely appreciate your comments and are happy to hear you had a great experience with us, especially regarding that you were pleased with the hospitality of our staff. Our goal is to provide a clean and comfortable stay for all our guests and we're proud to have achieved that with your visit.Red Roof hope to continue to provide great experiences for you. Thank you again for your review. It would be our pleasure for you to repeat your experience with us in the future.Sincerely,Red Roof Management

Dear Beverly,We appreciate your review following your recent experience at the HomeTowne Studios by Red Roof Winston-Salem - University Pkwy strive to provide our guests with all the comforts of home, so it's great to read that you were pleased with the friendliness of our staff. Positive guest feedback, like yours, is always an encouragement to all of our staff as Red Roof strive to continuously improve the quality of our services.Please know that we value you as our guest and appreciate your business. Thank you again for sharing your experience. We can’t wait to see you under our roof soon, where we can continue to offer you a clean and comfortable stay at an affordable price.Sincerely,Red Roof Management

Hello Roshanna, Thank you for taking the time to tell us about your stay at the HomeTowne Studios by Red Roof Winston-Salem - University Pkwy. We are delighted to hear that you had a wonderful experience during your stay with us. Our team takes great pride in providing exceptional service and ensuring that all our guests have a memorable stay. Should you have any further feedback or if there is anything else we can assist you with, please do not hesitate to reach out to us. Our Red Roof team look forward to welcoming you back on your next visit.Sincerely,NishayeRed Roof ManagementRediResponse Specialist

Dear Tiffany,Thank you for taking a moment to complete our survey from your recent stay at the HomeTowne Studios by Red Roof Winston-Salem - University Pkwy. We are sorry you had a less than satisfactory experience, prompting your 2/5 rating. On your next stay should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. Your feedback is critical as our Red Roof team strive to deliver a clean, comfortable and value-based stay to all guests.At Red Roof, it is our intention to have your confidence in our abilities to prevent similar problems in the future. Please know that we value you as our guest and appreciate your business. We hope that you will give us the opportunity to provide you with a better experience the next time you're in the area. Very truly yours,NishayeRed Roof ManagementRediResponse Specialist

Hi Regilio,Thank you for taking the time to write a review of your stay at the HomeTowne Studios by Red Roof Winston-Salem - University Pkwy. We strive to provide guests with the best customer service and all the comforts of home, so I am disappointed to read about the encounter you had with us. At Red Roof, it is our intention to have your confidence in our abilities to prevent similar problems in the future.Please know that we value you as our guest and appreciate your business. Thank you for sharing your concerns and I hope you will give us the opportunity to better serve you at Red Roof the next time your travel plans require lodging.Sincerely,RedRoof Management

Dear Jared, Thank you for taking a moment to complete our survey. The staff at the HomeTowne Studios by Red Roof Winston-Salem - University Pkwy and I thank you for your 4/5 score following your stay. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. At Red Roof, your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests. On your next stay should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip! Sincerely, CarlaRed Roof ManagementRediResponse Specialist

Dear Jared, Thank you for taking a moment to complete our survey. The staff at the HomeTowne Studios by Red Roof Winston-Salem - University Pkwy and I thank you for your 4/5 score following your stay. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. At Red Roof, your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests. On your next stay should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip! Sincerely, CarlaRed Roof ManagementRediResponse Specialist Sincerely, CarlaRed Roof ManagementRediResponse Specialist

Hi Beverly,I would like to personally thank you for sharing your feedback following your experience at the HomeTowne Studios by Red Roof Winston-Salem - University Pkwy with us. It was so rewarding to see that we earned your 5/5 score with our respectful and helpful staff. Red Roof strives to provide guests with a great experience, so seeing our efforts coming to fruition were especially pleasing to us.Thank you again for your review. It would be our pleasure to host you under our roof again so that we can provide you with more great stays.Best regards,Red Roof Management

Hello Romeo,Thank you for taking the time to tell us about your experience at the HOMETOWNE STUDIOS WINSTON-SALEM - UNIVERSITY PKWY. I am sorry that your experience did not meet your expectations due to our limited housekeeping service. Please accept our sincerest apologies for the indicated incompetence.At Red Roof, it is our intention to have your confidence in our abilities to prevent similar problems in the future. Please know that we value you as our guest and appreciate your business. Thank you for sharing your concerns and I hope you will give us the opportunity to better serve you at Red Roof the next time your travel plans require lodging.Very truly yours,Red Roof Management

Hello Latria,We are sorry to hear your recent experience at the HomeTowne Studios by Red Roof Winston-Salem - University Pkwy did not meet your expectations. I will certainly bring this to the property’s attention in an effort to address your concern. We appreciate your business and truly value your feedback. Sincerely,Red Roof Management

Hello Megan, Thank you for taking a moment to complete our survey. The staff at the HOMETOWNE STUDIOS WINSTON-SALEM - UNIVERSITY PKWY and I were saddened by your 1/5 score following your stay. In the future, please consider adding comments to your survey to let us know where we can improve. Your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests.On your next stay should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip.Sincerely,Red Roof Management

Dear Virgil,Thank you for taking the time to share your feedback regarding your experience at the HOMETOWNE STUDIOS WINSTON-SALEM - UNIVERSITY PKWY. Red Roof sincerely appreciates your comments and are happy to hear you had a great experience with us, especially regarding the easy check-in you had. We aim to deliver a positive experience for all our guests and we're happy you were satisfied with your stay. We hope to continue to provide great experiences for you. Thank you again for sharing your comments with us. We look forward to hosting you again in the future.Sincerely,LaTundeRed Roof Management RediResponse Specialist

Dear Virgil,Thank you for taking the time to share your feedback regarding your experience at the HOMETOWNE STUDIOS WINSTON-SALEM - UNIVERSITY PKWY. It's great to see you enjoyed your stay, resulting in a 5/5 score. Red Roof sincerely appreciates your comments and are happy to hear you had a great experience with us, especially regarding upkeep of the property and the helpfulness of staff. Our goal is to provide a clean and comfortable stay for all our guests and we're proud to have achieved that with your visit. We hope to continue to provide great experiences for you. The staff and I would like to thank you again for posting your review. We look forward to welcoming you back in the future!Sincerely,LaTundeRed Roof Management RediResponse Specialist

Dear Johnathan,Thank you for taking the time to share your feedback regarding your experience at the HOMETOWNE STUDIOS WINSTON-SALEM - UNIVERSITY PKWY. Red Roof sincerely appreciates your comments and we're very sorry you were unhappy with your experience. You indicated that you were unsatisfied with the cleanliness of the room and the bed sheets. We ultimately aim for all our guests to have a positive, clean and comfortable stay, so disheartened to hear this was not the impression left with you. We will take your comments into consideration to make changes to improve our customer experience. We hope that you will give us the opportunity to provide you with a better experience the next time you're in the area.Sincerely,LaTundeRed Roof Management RediResponse Specialist

Hi Virgil,Thank you for taking the time to write a review of your stay at the HomeTowne Studios by Red Roof Winston-Salem - University Pkwy. Our goal is to provide a clean and comfortable stay for all our guests and we’re proud to have achieved that with your visit prompting your 5/5 score following your stay. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve.We appreciate your business and hope that you will give us the opportunity to provide you with another great experience the next time you’re in the area.Sincerely,OnielRedRoof ManagementRediresponse Specialist

Dear Virgil,Thank you for taking the time to complete our guest survey. I appreciate your comments regarding your recent stay at the HOMETOWNE STUDIOS WINSTON-SALEM - UNIVERSITY PKWY. It’s great to hear that you found our staff to be very hospitable. Feedback from our guests is always welcome as we strive to continuously improve the quality of our services. Thank you again for sharing your experience. We look forward to seeing you in your future travels.Sincerely,Antonio,Red Roof ManagementRediResponse Specialist

Hi Jared!I appreciate you sharing your feedback following your visit to the HomeTowne Studios by Red Roof Winston-Salem - University Pkwy. I am happy to hear that our staff was helpful you were pleased with the room also amenities. However, I was saddened to read that your experience fell short of your expectations due to the insects you reported. Let me humbly apologize for the impact this had on your travels. Please know that we work with a Pest Control company who regularly treats the property for pests as is standard in the industry. I have notified the property of your comments so they can work with the specialists to ensure everything is as it should be and also to address all other concerns.Thank you for sharing your concerns and I hope you will give us the opportunity to better serve you at Red Roof the next time your travel plans require lodging.Sincerely,Devorine Red Roof ManagementRediResponse Specialist

I appreciate you sharing your feedback following your stay at the HomeTowne Studios by Red Roof Winston-Salem - University Pkwy, Tiffany. I was saddened to read that your stay fell short of your expectations due to the insects and your rude encounter with staff that you reported. I truly apologize for that. Please know that we work with a Pest Control company who regularly treats the property for pests as is standard in the industry. I have notified the property of your comments so they can work with the specialists to ensure everything is as it should be. Thank you for sharing your concerns and I hope you will give us the opportunity to better serve you at Red Roof the next time your travel plans require lodging. Sincerely,Devorine Red Roof ManagementRediResponse Specialist

Hi John,Thank you for sharing your experience. I sincerely apologize for any inconvenience caused the situation you indicated with housekeeping. You also mentioned that your reservation was canceled and you were advised of a refund, I've checked into the matter and confirmed that the reservation was canceled and you weren't charged by HomeTowne Studios by Red Roof Winston-Salem - University Pkwy. If you are seeing a charge for the reservation, that would from the booking site in which the reservation was made. Please know that we value you as our guest and appreciate your business. Thank you for sharing your concerns and I hope you will give us the opportunity to better serve you at Red Roof the next time your travel plans require lodging. Sincerely,Devorine Red Roof ManagementRediResponse Specialist

Dear Billy,Thank you for taking the time to tell us about your experience at the HOMETOWNE STUDIOS WINSTON-SALEM - UNIVERSITY PKWY. I am sorry that your experience did not meet your full expectations. Please accept our sincerest apologies for what you described as uncleanliness the issues with the HVAC system.At Red Roof, it is our intention to have your confidence in our abilities to prevent similar problems in the future. Please know that we value you as our guest and appreciate your business. Thank you for sharing your concerns and I hope you will give us the opportunity to better serve you at Red Roof the next time your travel plans require lodging.Very truly yours,Antonio,Red Roof Management RediResponse Specialist

Dear Beverly,Thank you for taking the time to tell us about your experience at the HOMETOWNE STUDIOS WINSTON-SALEM - UNIVERSITY PKWY. I am sorry that your experience did not meet your full expectations. Please accept our sincerest apologies for what you described as the floors needing to be washed.At Red Roof, it is our intention to have your confidence in our abilities to prevent similar problems in the future. Please know that we value you as our guest and appreciate your business. Thank you for sharing your concerns and I hope you will give us the opportunity to better serve you at Red Roof the next time your travel plans require lodging.Very truly yours,Antonio,Red Roof Management RediResponse Specialist

Dear Wilson,Thank you for taking the time to complete our guest survey. I appreciate your comments regarding your recent stay at the HOMETOWNE STUDIOS WINSTON-SALEM - UNIVERSITY PKWY. It’s great to hear that you found our property to be cost efficient. Feedback from our guests is always welcome as we strive to continuously improve the quality of our services. In regards to what you described as issues with your reserved room, please accept our sincerest apologies.Thank you again for sharing your experience. We look forward to seeing you in your future travels.Sincerely,Antonio,Red Roof ManagementRediResponse Specialist

Thanks for sharing your feedback with us, Shana. The team at our HomeTowne Studios by Red Roof Winston-Salem - University Pkwy was saddened to see that we failed to provide you with a satisfactory stay. You stated that the dirty parking lot and the property being overbooked hindered your stay. As such, your feedback may be taken into account as Red Roof aims to continuously improve.I appreciate that you brought this to our attention. We would love to improve the impression left with you on your next stay, should you require lodging in the future.Best wishes,XaoRed Roof ManagementRediResponse Specialist

Thank you for sharing your feedback

Dear Miranda,I appreciate you sharing your feedback following your stay at the HOMETOWNE STUDIOS WINSTON-SALEM - UNIVERSITY PKWY. I was saddened to read that your stay fell short of your expectations due to roaches & uncleanliness among other concerns. Please know that we work with a Pest Control company who regularly treats the property for pests as is standard in the industry. I have notified the property of your comments so they can work with the specialists to ensure everything is as it should be. On your next stay, should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure you're comfortable. At Red Roof, it is our intention to have your confidence in our abilities to prevent similar problems in the future. Please know that we value you as our guest and appreciate your business. Thank you for sharing your concerns and I hope you will give us the opportunity to better serve you at Red Roof the next time your travel plans require lodging. Sincerely,Antonio,Red Roof Management RediResponse Specialist

Dear Larry, Thank you for taking the time to share your feedback following your stay at the HomeTowne Studios by Red Roof Winston-Salem - University Pkwy. We sincerely appreciate your comments and we're very disappointed you were unhappy with your experience which prompt your 1/5 score. You indicated that it was the worst. Please accept our apologies for any inconvenience this may have caused. To uphold our company's high standards, we will take your comments into consideration to make changes to improve our customer experience. Thank you again for sharing your concerns and I hope you will give us the opportunity to better serve you at Red Roof the next time your travel plans require lodging.Sincerely,OliviaRed Roof Management RediResponse Specialist

Hello Mark, Thank you for taking a moment to complete our survey. The staff at the HomeTowne Studios by Red Roof Winston-Salem - University Pkwy and I appreciate your 1/5 score following your stay. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. Your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests.On your next stay should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip. Sincerely,OliviaRed Roof Management RediResponse Specialist

Dear Dalhia,Thank you for taking the time to share your feedback regarding your experience at the HOMETOWNE STUDIOS WINSTON-SALEM - UNIVERSITY PKWY. We sincerely appreciate your comments and we're very sorry you were unhappy with your experience. You indicated that you were unsatisfied with people fighting through the walls, condition of the property and all other concerns that you mentioned. We ultimately aim for all our guests to have a positive, clean and comfortable stay, so disheartened to hear this was not the impression left with you. We will take your comments into consideration to make changes to improve our customer experience. We do hope you will choose to stay with us again so we can have the opportunity to provide you with a better experience.Sincerely,LaTundeRed Roof Management RediResponse Specialist

Dear Beverly,Thank you for taking the time to complete our guest survey. I appreciate your comments regarding your recent stay at the HOMETOWNE STUDIOS WINSTON-SALEM - UNIVERSITY PKWY. It’s great to hear that you found our property to be to your liking and suitable for your accommodation needs. At Red Roof, feedback from our guests is always welcome as we strive to continuously improve the quality of our services. Thank you again for sharing your experience. We look forward to seeing you in your future travels.Sincerely,Antonio,Red Roof ManagementRediResponse Specialist

Hello Kevin Thank you for taking a moment to complete our survey. The staff at the HOMETOWNE STUDIOS WINSTON-SALEM - UNIVERSITY PKWY and I appreciate your 1/5 score following your stay. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. Your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests.On your next stay should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip!Sincerely,Antonio,Red Roof Management RediResponse Specialist

Thank you for sharing your feedback

Hello Irineo, Thank you for taking a moment to complete our survey. The staff at the HOMETOWNE STUDIOS WINSTON-SALEM - UNIVERSITY PKWY and I appreciate your 4/5 score following your stay. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. Your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests.On your next stay should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip!Sincerely,Antonio,Red Roof Management RediResponse Specialist

Hello Elizabeth, Thank you for taking a moment to complete our survey. The staff at the HOMETOWNE STUDIOS WINSTON-SALEM - UNIVERSITY PKWY and I appreciate your 1/5 score following your stay. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. Your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests.On your next stay should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip!Sincerely,Antonio,Red Roof Management RediResponse Specialist

Thank you for taking a moment to leave a review, Eric. The staff and I at the HomeTowne Studios by Red Roof Winston-Salem - University Pkwy were disappointed to see your 2/5 score following your stay. In order to understand what prompted your 2/5 score, please consider adding comments to your review to let us know what we’re doing well and where we can improve. At Red Roof, your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests. On your next stay, should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and it would be our pleasure to have you stay with us again in the future to show you our positive strides taken to enhance your experience with us. Sincerely, Gabrielle Red Roof Management RediResponse Specialist

Hello Andrew,Thank you for taking the time to write a review of your stay at the HomeTowne Studios Winston-Salem - University Pkwy. I am disappointed you had less than a satisfactory experience which prompt your 1/5 score. The situation you described regarding the dissatisfaction appearance of the property, the heavy smoke scent you encountered and all the other concerns that dampened your experience are truly regrettable. Please accept our sincerest apologies for the inconvenience caused by the issues you highlighted. To uphold our company's high standards, your comments will be reviewed by staff, in an effort to ensure your experience is not repeated. At Red Roof, it is our intention to have your confidence in our abilities to prevent similar problems in the future. Nevertheless, your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests.Thank you for sharing your concerns and I hope you will give us the opportunity to better serve you at Red Roof the next time your travel plans require lodging.Sincerely,OliviaRed Roof Management RediResponse Specialist

Thank you for taking a moment to leave a review, Emma. The staff and I at the HomeTowne Studios by Red Roof Winston-Salem - University Pkwy appreciate your 4/5score following your stay. I am happy that our property being close to the place you needed to be pleased you. At Red Roof, we aim to deliver positive experiences and we’re happy you were satisfied. Please know that we value you as our guest and appreciate your feedback.Thank you again for sharing your experience. We hope that you will give us the opportunity to provide you with an even better stay the next time you‘re in the area. Sincerely, Gabrielle Red Roof Management RediResponse Specialist

Thank you for sharing your feedback

Hello Annette, Thank you for taking the time to complete our guest survey. I appreciate your comments regarding your recent stay at the HomeTowne Studios by Red Roof Winston-Salem - University Pkwy. It's good to read to read that you were pleased with the hospitality of our staff. However, I do apologize for the noise disturbances you encountered. Feedback from our guests is always welcome as Red Roof strive to continuously improve the quality of our services. We value you as a our guest and welcome your 8/10 score. Thank you again for sharing your experience. We look forward to seeing you in your future travels.Sincerely,Tianna Red Roof ManagementRediResponse Specialist

Dear Joshua,We are sorry to hear your recent experience at the HomeTowne Studios by Red Roof Winston-Salem - University Pkwy did not meet your expectations. I will certainly bring this to the property’s attention in an effort to address your concern. We appreciate your business and truly value your feedback. Sincerely,GabrielleRed Roof ManagementRediResponse Specialist

Dear Samuel,Thank you for your review and I am disappointed to hear you found our beds uncomfortable. Please allow me to express our sincerest apologies. On your next stay, should you have any issues or concerns while in house please feel free to reach out to our front desk for real time assistance. Feedback from our Red Roof guests are always welcome and your comments will be taken into consideration as we strive to continuously improve the quality of our services.Thank you for choosing HomeTowne Studios by Red Roof Winston-Salem - University Pkwy. We hope we have the opportunity to see you again in the future.Sincerely,Devorine Red Roof ManagementRediResponse Specialist

Hi Susan,Thank you for your honest feedback. The situation you described regarding your request not being honored, the phone that didn't work, the Wi-Fi that didn't connect amongst other hinderance to a positive experience is truly disheartening. While Red Roof's goal is to deliver a comfortable and clean accommodations for all guests, it appears we fell short with you. On your next stay, should you have any issues or concerns while in house please feel free to reach out to our front desk for real time assistance. I am sharing your feedback with the management team of the property in an effort to ensure that your concerns are addressed.Thank you for choosing HomeTowne Studios by Red Roof Winston-Salem - University Pkwy. We hope we have the opportunity to see you again in the future. Sincerely,Devorine Red Roof ManagementRediResponse Specialist

Hello Joseph, Thank you for taking a moment to complete our survey. The staff at the HOMETOWNE STUDIOS WINSTON-SALEM - UNIVERSITY PKWY and I appreciate your 5/5 score following your stay. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. Your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests.On your next stay should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip.Sincerely,RecordoRediresponse Specialist

Thank you for your feedback and staying with us!

Hello Melissa, Thank you for taking a moment to complete our survey. The staff at the HOMETOWNE STUDIOS WINSTON-SALEM - UNIVERSITY PKWY and I appreciate your 8/10 score following your stay. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. Your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests.On your next stay should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip!Sincerely,LaTundeRed Roof Management RediResponse Specialist