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「We enjoyed great view from silent lakeside room. All staff were kind and service in bistro was also comfortable.」

「Very comftable, owners very freindly.」

「部屋には床暖房がありましたが作動しておらず、ホテルの方に調べてもらいましたが「これでオンになったはず」と言われたのに夕食後帰ってきたらやはりオフのまま。スキー場が近いので5月でもかなり冷えます。フロントの女の子は「毛布まだ持ってくるから」と言いますが寝てる時だけの問題じゃないでしょ… 「他の部屋はついてるんですか？部屋変えてもらえませんか？」と言っても「満室です」と。部屋の前に車を停めるモーテル形式で、車3台ほどして停まってないのに、どうしてそういう見え透いたウソつくかなー。何よりも、申し訳ないという気持ちがまったく感じられなかったことに腹が立ちました。オーストラリアの接客もだいぶ良くなったなーと思っていたけど、田舎はまだそういうとこ変わってないなと。全然だめ。」

「Dark and dingy breakfast area, smelt mouldy and needed light. Open the doors windows and let air into the place. Greeted by front office staff member with things on not a good impression. Place needs renovation and brightening up. The lounge off to the side of the main reception area smells like someone has died in there. Really bad smell couldn’t get out of there quick enough 」

「Location is very nice. 」

「Super helpful staff went above and beyond to make our stay easy and comfortable. Being able to rent simple, reliable snow gear directly from Carinya at a very decent rate took a lot of hassle out of our trip. Room was clean and quiet and we loved the bonfire, but the unexpected gem was the restaurant where the friendly, easygoing staff fed us delicious, traditional Indian food at about half the price of what we'd pay in Canberra or Sydney. Thanks team, we'll be back!」

「The room is clean and well-kept. Only suggestion is to have the white pillows and mattresses changed as they are too soft. 」

「The best stay of our trip. Such a great place and everyone was helpful and made everything easy. The Sunday night dinner and live music was the best meal I can remember. We’ll be booking in the next time we’re at Thredbo!」