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イン オン ストーズ (旧ベストウェスタン ストーズ)の口コミ

3.5 out of 5
イン オン ストーズ (旧ベストウェスタン ストーズ)
123 Storrs Road, Willimantic, CT

口コミ

7.8

良い

評価 10 - 1001 件の口コミ中 350 件が非常に良い" "
評価 8 - 1001 件の口コミ中 366 件が良い" "
評価 6 - 1001 件の口コミ中 149 件が普通" "
評価 4 - 1001 件の口コミ中 72 件が不満" "
評価 2 - 1001 件の口コミ中 64 件が非常に不満" "

8.4/10

清潔度

8.4/10

スタッフとサービス

7.6/10

設備とサービス

7.8/10

施設のコンディションと設備

7.8/10

環境への配慮

口コミ

10/10 (非常に良い)

宿泊されたお客様

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
I spent about 4 weeks in total, and I really enjoyed my stay.
2017 年 9 月に 6 泊滞在
Jeniluからの返信 (投稿日 : 2017 年 9 月 25 日)
Dear Guest, I would like to thank you for staying with us. I am delighed to hear that you enjoyed your visit. The next you are here please tell us how we can make your visit even better than this one. We appreciate your loyalty to our brand. Have a wondeful day.

6/10 (普通)

T、Kyoto

良かった点 : 清潔度、スタッフとサービス、客室の快適度
UCONN近くの便利なホテル
UCONNにいる友人を訪ねるために利用しています。 車がないと移動が難しいですが、車があれば、問題なく快適に過ごせます。 部屋は清潔で、快適過ごせます。
jからの返信 (投稿日 : 2017 年 4 月 5 日)
Thnak you for staying at our hotel. We appreciate your business. Have a great day. Respectfully, Jenilu Manager

10/10 (非常に良い)

Colin

良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
This property is very good in this area.
2024 年 5 月に 2 泊滞在
Jenni からの返信 (投稿日 : 2024 年 5 月 25 日)
Dear ColinThank you for your recent stay and comment.we are Delighted you enjoyed your stay.please come see us again when in the area

8/10 (良い)

Katherine、South Hamilton

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
2024 年 5 月に 1 泊滞在
jeniからの返信 (投稿日 : 2024 年 5 月 26 日)
Dear KatherineThank you for your stay and comment. Please come see us again when in the area

6/10 (普通)

Kimerly

良かった点 : 清潔度、スタッフとサービス
気になった点 : 施設のコンディションと設備
Staff very nice beds very uncomfortable
2024 年 5 月に 3 泊滞在
jeniからの返信 (投稿日 : 2024 年 5 月 25 日)
Dear KimberlyThank you for your recent stay with us. Our beds are fairly new and we are sorry it did not work out for you

8/10 (良い)

Ariel

家族旅行, 小さなお子様連れの家族旅行
良かった点 : スタッフとサービス
The room was very clean, super quiet. Only complaint is the pool, the chlorine in the pool was over the top, so strong we could barely stay for 30 minutes. My eyes were burning and my daughter was coughing so hard making herself sick. None of the windows would open to allow fresh air, also the pool towels were never restocked and there was only 3 towels. The water was also nasty you could see stuff floating in the water and globs of hair. The hot tub was so hot you couldn’t even get in not to mention the filthy ring around the hot tub from not being cleaned.
2024 年 5 月に 2 泊滞在
jeniからの返信 (投稿日 : 2024 年 5 月 20 日)
Dear ArielThank you for your recent stay .Unfortunately we have to have high chlorine for few minutes to clean water up and you were there at that time. Our Hot tub is computer controlled to be between 101 and 105 degrees sorry for the issue

8/10 (良い)

David

2024 年 5 月に 2 泊滞在
jeniからの返信 (投稿日 : 2024 年 5 月 21 日)
Dear DavidThank you for your recent stay please come see us when in the area

8/10 (良い)

Lysbeth

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
El área de la piscina necesita más ventilación por el olor a Clorox
2024 年 5 月に 2 泊滞在
jeniからの返信 (投稿日 : 2024 年 5 月 19 日)
Hello LysbethGracia

8/10 (良い)

Michelle

家族旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Very pleasent and clean
2024 年 3 月に 1 泊滞在
jeniからの返信 (投稿日 : 2024 年 5 月 20 日)
Dear MichelleThank you for your recent stay and comment .we are delighted you enjoyed your stay and liked our Pleasent atmosphere. Please come see us again when in the area

10/10 (非常に良い)

Brooke

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
Friendly and helpful staff
2024 年 5 月に 1 泊滞在
jeniからの返信 (投稿日 : 2024 年 5 月 16 日)
Dear BrookeThank you for your recent stay and comment we are delighted you enjoyed our Helpful and Friendly staff please come see us again when in the area

8/10 (良い)

Theresa

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
Clean, comfortable, very basic lodging Big comfy bed Noisy guests in hallway but otherwise fine
2024 年 5 月に 1 泊滞在
jeniからの返信 (投稿日 : 2024 年 5 月 13 日)
Dear TheresaThank you for your recent stay come see us again

10/10 (非常に良い)

Janet

2024 年 4 月に 1 泊滞在
jeniからの返信 (投稿日 : 2024 年 5 月 26 日)
Dear JanetThank you for your recent stay and comment. We are Delighted you enjoyed your stay with us. Please come see us when in the area

10/10 (非常に良い)

Sue

家族旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
The Inn is a perfect place to stay when visiting my UConn student. The rates are reasonable, and the renovations are excellent. The ONLY complaint is the *very* strong air freshener smell in the lobby and hallways. Thankfully, the rooms are scent free.
2024 年 5 月に 1 泊滞在
jeniからの返信 (投稿日 : 2024 年 5 月 6 日)
Dear SueThank you for your recent stay and comment we are Delighted you enjoyed your stay with us .and we will certainly reduce the volume of the air machine rooms DON'T have fragrance please come see us again when in the area

10/10 (非常に良い)

Jennifer

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
2024 年 5 月に 1 泊滞在
jeniからの返信 (投稿日 : 2024 年 5 月 7 日)
Dear JenniferThank you for your recent stay with us and comment. We are Delighted you enjoyed your stay with us please come see us again when in the area

10/10 (非常に良い)

Keith

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
need receipt
2024 年 4 月に 2 泊滞在
jeniからの返信 (投稿日 : 2024 年 5 月 6 日)
Dear KeithThank you for your recent stay and comment .We are Delighted you enjoyed your stay with us please come see us again when in the area

8/10 (良い)

Karen

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
Good location close to our children’s college and nice facility
2024 年 5 月に 1 泊滞在
jeniからの返信 (投稿日 : 2024 年 5 月 5 日)
Dear KarenThank you for your stay please come see us again when in the area

10/10 (非常に良い)

linda

2024 年 4 月に 3 泊滞在
jeniからの返信 (投稿日 : 2024 年 5 月 5 日)
Dear LindaThank you for your recent stay and comment .we are Delighted you enjoyed your stay with us. Please come see us again when in the area

8/10 (良い)

Joyce

カップルで旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Check in was easy. The hotel has been redone and looks very nice. The indoor pool was great. The carpet in the hallways was new and clean but had a very strong scent. Hopefully that will wear off soon. It would be nice to add some hooks in the newly redone bathroom. There was nowhere to hang a robe, etc. Overall, it was a good stay—bed was comfy, room was clean, etc. I recommend staying there.
2024 年 4 月に 1 泊滞在
jeniからの返信 (投稿日 : 2024 年 5 月 5 日)
Dear JoyceThank you for your recent stay and comment. We are Thankful for bringing to our attention about smell we will reduce the volume of the air, also we are on the project to install hooks on door and hopefully we will be finished in 4 weeks

10/10 (非常に良い)

Judy

カップルで旅行
Closeness to UCONN
2024 年 4 月に 2 泊滞在
jeniからの返信 (投稿日 : 2024 年 5 月 1 日)
Dear JudyThank you for your recent stay and comment. We are Delighted you enjoyed your stay with us please come visit us again when in the area

10/10 (非常に良い)

Vernon

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
Very nice, clean, good vibes and convenient 10 min drive to UConn.
2024 年 4 月に 1 泊滞在
Jenny からの返信 (投稿日 : 2024 年 4 月 29 日)
Dear VernonThank you for your recent stay and comment we are Delighted you Enjoyed your Stay .Please come see us again when in the area

6/10 (普通)

John

家族旅行
良かった点 : 清潔度、スタッフとサービス
気になった点 : 設備とサービス
This hotel was good, not great. The staff was probably the highlight of the stay. Everyone was very friendly. The room was clean with comfortable beds. But that’s about it. The tv in our room was basically just a decorative wall hanging. We couldn’t watch tv in the room because it wasn’t connected to wifi or cable. We called the front desk about it several times and were assured the problem would be fixed and that they’d call us back to confirm our tv was working. Neither of those things happened even though I spoke to someone about it 3-4 times. “Adequate” is the best word to describe this hotel. It’s good for a night or two but I wouldn’t recommend it for any lengthy stays or anyone looking for a hotel with a lot of amenities that go beyond the very basic.
2024 年 4 月に 2 泊滞在
jeniからの返信 (投稿日 : 2024 年 4 月 27 日)
Dear JohnThank you for your recent stay and comment .we are very sorry that one of our desk clerk did not resolve your tv issue .that is not how we operate we have talked to desk clerk who was working last night and it will not happen in future .but please accept our apology and give us a chance in future and mention what happened and we will offer you50% discount

8/10 (良い)

Rocío

家族旅行
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
We really like the cleanliness and the very good disposition of the staff. What we didn't like is that the noise made by the smoke detector was not solved.
2024 年 4 月に 4 泊滞在
jeniからの返信 (投稿日 : 2024 年 4 月 27 日)
Dear RocioThank you for your recent stay and comment .we are sorry about the smoke detector noise and apologize for the inconvenience. Please accept our apology

10/10 (非常に良い)

Philip

良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
My go to when I’m visiting UConn!
2024 年 4 月に 1 泊滞在
jeniからの返信 (投稿日 : 2024 年 4 月 25 日)
Dear PhilipThank you for your recent stay .we are delighted you enjoyed your stay .If there is anything we can do to enhance your future stay please let us now

6/10 (普通)

Raymond

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
2024 年 4 月に 2 泊滞在
Jenny からの返信 (投稿日 : 2024 年 4 月 25 日)
Dear RaymondThank you for your recent stay please come see us when in the area

10/10 (非常に良い)

Judy

カップルで旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Close to UConn University.
2024 年 4 月に 1 泊滞在
jeniからの返信 (投稿日 : 2024 年 4 月 24 日)
Dear JudyThank you for your recent stay and comment .We are Delighted you enjoyed your stay Please come see us again when in the area

10/10 (非常に良い)

Catherine

2024 年 4 月に 1 泊滞在
jeniからの返信 (投稿日 : 2024 年 5 月 13 日)
Dear CatherineThank you for your recent stay and comment. We are delighted you enjoyed your stay with us please come see us again when in the area

10/10 (非常に良い)

Steven

グループ旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Very close to UConn. Great staff, nice place.
2024 年 4 月に 1 泊滞在
jeniからの返信 (投稿日 : 2024 年 4 月 19 日)
Dear StevenThank you for your recent stay and comment. We are Delighted you enjoyed your stay. if there is anything we can do to Enhance your future stay please let us know

10/10 (非常に良い)

Philip

良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Good value for the money
2024 年 4 月に 1 泊滞在
jeniからの返信 (投稿日 : 2024 年 4 月 18 日)
Dear PhilipThank you for your recent stay and comment we are Delighted you Enjoyed your stay Please come see us when in the area

10/10 (非常に良い)

Francess

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
Only good things I have to say.
2024 年 4 月に 1 泊滞在
jeniからの返信 (投稿日 : 2024 年 4 月 18 日)
Dear FrancesThank you for your recent stay and comment we are delighted you enjoyed our place .If there is anything we can do to Enhance your future stay please let us know

8/10 (良い)

Keith

出張
良かった点 : 清潔度、スタッフとサービス
It was convenient
2024 年 4 月に 1 泊滞在
jeniからの返信 (投稿日 : 2024 年 4 月 15 日)
Dear KeithThank you for your recent stay please come see us when in the area

10/10 (非常に良い)

Yudelka

家族旅行
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
Room are very clean, EXECELENTE!!
2024 年 4 月に 1 泊滞在
jeniからの返信 (投稿日 : 2024 年 4 月 15 日)
Dear YudelkaThank you for your recent stay and comment .we are Delighted you enjoyed our place .If there is anything we can do to enhance your future stay please let us know

2/10 (非常に不満)

Anayancy

I booked through Expedia and when I got to the hotel they said that they didn’t have rooms available.
2024 年 4 月に 1 泊滞在
Jenny からの返信 (投稿日 : 2024 年 4 月 15 日)
Dear AnayancySorry to hear that it is quite possible they did not make your reservation otherwise we would have it and no problem

10/10 (非常に良い)

Richard、Bangor

2024 年 4 月に 1 泊滞在
jeniからの返信 (投稿日 : 2024 年 5 月 5 日)
Dear RichardThank you for your recent stay and comment .we are Delighted you Enjoyed your stay. Please come see us again when you are in the area

10/10 (非常に良い)

Shilong、los angeles

良かった点 : 清潔度
2024 年 4 月に 1 泊滞在
Jeniからの返信 (投稿日 : 2024 年 4 月 14 日)
Dear ShillongThank you for your recent stay and comment we are delighted you enjoyed your stay please come see us again

10/10 (非常に良い)

Jacqueline

2024 年 4 月に 1 泊滞在
jeniからの返信 (投稿日 : 2024 年 5 月 1 日)
Dear JacquelineThank you for your recent stay and comment .We are Delighted you Enjoyed your stay. Please come see us again when in the area

4/10 (不満)

angela

2024 年 4 月に 1 泊滞在
Jenny からの返信 (投稿日 : 2024 年 4 月 29 日)
Dear AngelaThank you for your recent stay

10/10 (非常に良い)

Rachel

2024 年 4 月に 1 泊滞在
jeniからの返信 (投稿日 : 2024 年 5 月 1 日)
Dear RachelThank you for your recent stay and comment. We are Delighted you Enjoyed your stay with us please come see us when in the area

4/10 (不満)

Lisa

2024 年 4 月に 2 泊滞在
jeniからの返信 (投稿日 : 2024 年 4 月 8 日)
LisaThanks

2/10 (非常に不満)

Jessica

家族旅行
気になった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
This property was dirty. There were ants all over our room. When I went to the front desk to complain and potentially switch rooms the front desk person was not there, I later saw her outside smoking. So we just left and did not stay there.
2024 年 4 月に 1 泊滞在
jeniからの返信 (投稿日 : 2024 年 4 月 12 日)
Dear JesicaWe are sorry to hear about your situation we wish you had given us opportunity to correct your issue employee have a right to take a break and smoke .if you would have given her chance to finish and help you she would have certainly solved the issueonce again we are sorry

4/10 (不満)

Engling

出張, 家族旅行
良かった点 : 清潔度
気になった点 : スタッフとサービス、設備とサービス、施設のコンディションと設備
Rooms are in a separate building from the lobby. No elevator. Breakfast is pretty much only cereal and milk.
2024 年 4 月に 1 泊滞在
jeniからの返信 (投稿日 : 2024 年 4 月 7 日)
Dear EnglingThanks for your commentWe would have given you downstairs room if you would have told us climbing stairs is difficult for you, we only advertise continental breakfast

6/10 (普通)

Edyta

出張, 家族旅行
良かった点 : 施設のコンディションと設備
There were few things that I didn’t like about my stay, is how wobbly the bed frames were, also there were ants crowding around the bathroom floor I actually didn’t look closely but I’m assuming they were ants. And the last thing that the breakfast area wasn’t prepared with basic things to make coffee, like regular sugar or milk . Just sweeteners. Other than that the stay was ok.
2024 年 4 月に 1 泊滞在
jeniからの返信 (投稿日 : 2024 年 4 月 10 日)
Dear EdytaThank you for your recent stay and comment we are thankful that you brought those issues to our attention we will resolve those immediately

2/10 (非常に不満)

David R

家族旅行
気になった点 : 清潔度、スタッフとサービス、設備とサービス
This property is not ADA accessible at all! 15 excruciating steps to the second floor because there was no elevator. Steps down to the bathroom in the lobby. Staff was not helpful. Breakfast is stale muffins and a tiny bit of fruit. Area outside is dirty with litter.
2024 年 3 月に 1 泊滞在
jeniからの返信 (投稿日 : 2024 年 3 月 30 日)
Dear DavidThank you for your recent stay our morning crew picked up 1 piece of paper and as you know NOT every one is as responsible as you .we have down stairs 30 rooms and 3 are fully ADA Compliant if you would have asked for it that you cannot climb 15 steps we would have moved you

6/10 (普通)

Kathryn

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
2024 年 3 月に 1 泊滞在
Jenny からの返信 (投稿日 : 2024 年 3 月 29 日)
Dear KathrynThank you for your recent stay please come and visit us when in the area

8/10 (良い)

Stacy

良かった点 : 清潔度、スタッフとサービス
It was a great hotel for the price and location. We would stay there again. When we booked the listing stated free breakfast, however, it was just muffins and coffee.
2024 年 3 月に 1 泊滞在
Jenny からの返信 (投稿日 : 2024 年 3 月 28 日)
Dear StacyThank you for your recent stay and comment we are glad you enjoyed your stay we advertise Continental Breakfast

6/10 (普通)

Soliver

小さなお子様連れの家族旅行
良かった点 : 清潔度、設備とサービス、施設のコンディションと設備
気になった点 : スタッフとサービス
From desk staff was amazing, other staff not so much .
2024 年 3 月に 2 泊滞在
jeniからの返信 (投稿日 : 2024 年 3 月 25 日)
Dear SoliverThank you for your stay we are glad you enjoyed our front desk hospitality

6/10 (普通)

Kevin

2024 年 3 月に 1 泊滞在
jeniからの返信 (投稿日 : 2024 年 4 月 15 日)
Dear KevinThank you for your recent stay and comment please come see us again when in the area

10/10 (非常に良い)

Rosie

2024 年 3 月に 1 泊滞在
jeniからの返信 (投稿日 : 2024 年 4 月 15 日)
Dear RosieThank you for your recent stay and comment we are Delighted you Enjoyed your stay .If there is anything we can do to Enhance your future stay please let us know

2/10 (非常に不満)

Carrie

家族旅行
気になった点 : スタッフとサービス、設備とサービス、施設のコンディションと設備
The room setup was amazing, clean, spacious, and nice fixtures. However, everything else was ridiculously unexplainable. There was so much chlorine in the pool we couldn’t last long enough to get in without coughing and eyes watering. Two other families were sitting outside pool area complaining. Went to front desk they said they knew it was bad but we couldn’t open windows. Next morning it was way better but still really unhealthy. It advertised breakfast. They had a nice long 20 foot bar with really nice sitting area but nothing was out on it. There was a small refrigerator with yogurt and milk but it was locked. On a small side table there with 5 extremely cheap wrapped muffins with 10 mandarin oranges. No hotel staff was at front desk for over 30 minutes. When they came I asked if they had anything else and if the yogurt could be unlocked, he just nodded and never came back. Waited 30 more minutes and he never came back. Hotel it’s self was nice but staff and amenities leave much to be desired.
2024 年 3 月に 1 泊滞在
jeniからの返信 (投稿日 : 2024 年 3 月 11 日)
Dear Cariethank you for your recent stay and comment we are sorry about the chlorine situation but our windows are fixed CAN NOT OPEN it is the code and apologize about yogurt situation we only advertise continental break fast once again please accept our apology

10/10 (非常に良い)

Gary

カップルで旅行
The hvac is very noisy
2024 年 3 月に 1 泊滞在
Jenny からの返信 (投稿日 : 2024 年 3 月 10 日)
Dear GaryThank you for your recent stay and comment we wish there is a solution for noisy hvac they are new and because of Energy Efficiency they start On and Off frequently and make noise

6/10 (普通)

Hairo

良かった点 : スタッフとサービス
2024 年 3 月に 1 泊滞在
jeniからの返信 (投稿日 : 2024 年 3 月 11 日)
Hello HairoThank you for your stay and comment please visit us again when in the area