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ウィリアムズバーグイン、公式コロニアルウィリアムズバーグホテルの口コミ

5 out of 5
ウィリアムズバーグイン、公式コロニアルウィリアムズバーグホテル
136 East Francis Street, Williamsburg, VA

口コミ

9.8

最高に素晴らしい

評価 10 - 179 件の口コミ中 161 件が非常に良い" "
評価 8 - 179 件の口コミ中 11 件が良い" "
評価 6 - 179 件の口コミ中 4 件が普通" "
評価 4 - 179 件の口コミ中 3 件が不満" "
評価 2 - 179 件の口コミ中 0 件が非常に不満" "

10/10

清潔度

9.8/10

スタッフとサービス

9.6/10

設備とサービス

9.8/10

施設のコンディションと設備

9.6/10

環境への配慮

口コミ

10/10 (非常に良い)

Kerry

家族旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Loved this Inn, so beautiful and such a peaceful place to stay. All of the little touches made for such a wonderful experience!
2024 年 5 月に 1 泊滞在
Patriciaからの返信 (投稿日 : 2024 年 5 月 16 日)
Kerry thank you for staying at the Williamsburg Inn. We are happy to hear that you enjoyed your stay at the Williamsburg Inn. We truly appreciate your feedback and are glad to see the small touches made your stay more enjoyable. Our team works diligently to create meaningful experiences. We hope we have the opportunity to host you again.

10/10 (非常に良い)

Jeffrey Robert

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
Ideal location and facility for our trip to Williamsburg.
2024 年 4 月に 3 泊滞在
Pkippからの返信 (投稿日 : 2024 年 5 月 7 日)
Thank you for your kind review, we look forward to hosting you again!

10/10 (非常に良い)

Catherine

カップルで旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
This is an exquisite property which the prices reflect! Our view overlooked the awning over the front door which is in serious need of maintenance and cleaning, surprising considering the attention to detail everywhere else.
2024 年 4 月に 3 泊滞在
pkipp Guest managerからの返信 (投稿日 : 2024 年 5 月 1 日)
Thank you for taking the time to review our Historic hotel, we look forward to seeing you again!

10/10 (非常に良い)

Christine

家族旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Awesome location, service and atmosphere. Enjoyed every minute.
2024 年 4 月に 1 泊滞在
pkipp Guest managerからの返信 (投稿日 : 2024 年 5 月 1 日)
Thank you for taking the time to rate our property.

10/10 (非常に良い)

Mai

良かった点 : 設備とサービス、施設のコンディションと設備
Everything!
2024 年 4 月に 1 泊滞在
Pkippからの返信 (投稿日 : 2024 年 4 月 14 日)
Thank you for rating our Hotel, please come back again soon!

10/10 (非常に良い)

jack

カップルで旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Everything was perfect, great service!
2024 年 4 月に 2 泊滞在
Pkippからの返信 (投稿日 : 2024 年 4 月 14 日)
Thank you for the kind words, we are happy that you took the time to review our hotel. Please come visit us soon.

6/10 (普通)

Francis

2024 年 3 月に 2 泊滞在
Pkippからの返信 (投稿日 : 2024 年 4 月 14 日)
Thank you for taking the time to rate our hotel, we hope you get the chance to return soon.

10/10 (非常に良い)

Mary Beth

家族旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Thank you, Adrian and all the staff!!! My father is fighting parkinson's and the staff was very helpful. The restaurant staff pureed his food. A beautiful, hostorical inn. Very comfortable and so many surprises. Fresh rose and other flowers, bailey's night cap and chocolates. Such elegance and comfort! Thank you!
2024 年 3 月に 1 泊滞在
Patriciaからの返信 (投稿日 : 2024 年 3 月 14 日)
Thank you for staying at the Williamsburg Inn! We are so happy we could make this stay enjoyable.

10/10 (非常に良い)

Karen

カップルで旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Every staff member we encountered smiled, spoke to us. and asked if there was something they help us with. The amenities were incredible, from the fires and fresh flowers in the lobby to the turn down service with amaretto and Ethel M chocolates. The rooms were beautifully decorated and spacious. You are just a few steps from Duke of Gloucester street. Top notch all the way. We will definitely be back.
2024 年 2 月に 1 泊滞在
Patriciaからの返信 (投稿日 : 2024 年 3 月 2 日)
Thank you for choosing to stay with us at the Williamsburg Inn. We are so happy that you enjoyed your stay with us and enjoyed all the small details. We look forward to hosting you again.

4/10 (不満)

L

良かった点 : 清潔度、スタッフとサービス
terrible trying to sleep. very loud noise perhaps from the hotels water pipes??? Furthermore my assigned room was between a public bathroom and an active meeting room. After spending over $1500 for a two night stay, I would have expected a quite night sleep... I shall not return.
2024 年 2 月に 2 泊滞在
Patriciaからの返信 (投稿日 : 2024 年 3 月 14 日)
L,We thank you for your feedback and ensure we have been working on this issue with our maintenance team to locate the source of the problem. We hope that we can earn your business again in the future.

10/10 (非常に良い)

Christina

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
2024 年 1 月に 2 泊滞在
Leslieからの返信 (投稿日 : 2024 年 1 月 12 日)
The team here at the Williamsburg Inn appreciates that you took the time to rate us and are thrilled to see such a great rating. We can’t wait to welcome you back the next time you are in Colonial Williamsburg! Best Regards, Leslie Shotwell Guest Loyalty and Experience Manager

10/10 (非常に良い)

Larry

家族旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
The staff is so friendly and dinner was excellent!!
2024 年 1 月に 1 泊滞在
Leslieからの返信 (投稿日 : 2024 年 1 月 12 日)
Thank you so much for sharing your experience with us at the Williamsburg Inn. I am so glad that you enjoyed your time with us and that you especially enjoyed dinner. We look forward to welcoming you back again someday. Best Regards, Leslie Shotwell Guest Loyalty and Experience Manager

10/10 (非常に良い)

susan

家族旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Everything and everyone was exceptional. Courteous, respectful and professional plus friendly.
2023 年 12 月に 4 泊滞在
Dan- Guest Service Managerからの返信 (投稿日 : 2024 年 1 月 31 日)
Thank you for providing feedback. We hope to welcome you back to the Williamsburg Inn.

10/10 (非常に良い)

Kenneth

ペット同伴の旅行, 家族旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Excellent stay at the Inn we were very pleased with the service and staff. Very helpful and accommodating. Perfect location to walk to the historic area. We will be back Highly recommend 👍😎
2023 年 11 月に 2 泊滞在
Leslieからの返信 (投稿日 : 2024 年 1 月 12 日)
Thank you so much for sharing your experience with us at the Williamsburg Inn. I am so glad that you enjoyed your time with us. We look forward to welcoming you back again someday. Best Regards, Leslie Shotwell Guest Loyalty and Experience Manager

10/10 (非常に良い)

David W

2023 年 11 月に 2 泊滞在
Leslieからの返信 (投稿日 : 2024 年 1 月 12 日)
The team here at the Williamsburg Inn appreciates that you took the time to rate us and are thrilled to see such a great rating. We can’t wait to welcome you back the next time you are in Colonial Williamsburg! Best Regards, Leslie Shotwell Guest Loyalty and Experience Manager

10/10 (非常に良い)

Helen、Glendale

良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Williamsburg Inn is truly a 5-star resort experience! From the incredible staff to the beautiful property, can’t ask for anything more. Thanks again for another amazing stay!
2023 年 10 月に 3 泊滞在
Leslieからの返信 (投稿日 : 2023 年 11 月 5 日)
Thank you so much for sharing your experience with us at the Williamsburg Inn. I am so glad that you enjoyed your time with us. We look forward to welcoming you back again the next time that you are in Williamsburg.Best Regards,Leslie ShotwellGuest Loyalty and Experience Manager

10/10 (非常に良い)

Kenna

2023 年 10 月に 3 泊滞在
Leslieからの返信 (投稿日 : 2023 年 11 月 5 日)
The team here at the Williamsburg Inn appreciates that you took the time to rate us and are thrilled to see such a great rating.We can’t wait to welcome you back the next time you are in Colonial Williamsburg!Best Regards,Leslie ShotwellGuest Loyalty and Experience Manager

10/10 (非常に良い)

Kenneth

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
The Williamsburg and is the finest experience
The finest resort experience ever! Everyone was helpful, and the rooms are kept in immaculate condition. The property has been well cared for, and is located in the heart of a historical treasure of our country.
2023 年 10 月に 4 泊滞在
Leslieからの返信 (投稿日 : 2023 年 10 月 29 日)
Thank you so much for sharing your experience with us at the Williamsburg Inn. I am so glad that you enjoyed your time with us. We look forward to welcoming you back again the next time that you are in Williamsburg. Best Regards,Leslie ShotwellGuest Loyalty and Experience Manager

10/10 (非常に良い)

Kathy

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Magic in Williamsburg
Beautiful hotel, great location, gorgeous golf course. The staff was excellent, knowledgeable and helpful. The restaurant was very good, nice menu.
2023 年 10 月に 4 泊滞在
Leslieからの返信 (投稿日 : 2023 年 10 月 16 日)
Thank you so much for sharing your experience with us at the Williamsburg Inn. I am so glad that you enjoyed your time with us. We look forward to welcoming you back again someday.Best Regards,Leslie ShotwellGuest Loyalty and Experience Manager

10/10 (非常に良い)

Dragos

家族旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Suroundings are exceptional!
2023 年 10 月に 1 泊滞在
Leslieからの返信 (投稿日 : 2023 年 10 月 16 日)
Thank you so much for sharing your experience with us at the Williamsburg Inn. I am so glad that you enjoyed your time with us. We look forward to welcoming you back again someday.Best Regards,Leslie ShotwellGuest Loyalty and Experience Manager

10/10 (非常に良い)

Barbara

ペット同伴の旅行, カップルで旅行, 家族旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Gracious staff from Bellman to maids. Lots of special unexpected extras that make the difference of standing out as a premier resort experience.
2023 年 9 月に 2 泊滞在
Leslieからの返信 (投稿日 : 2023 年 10 月 2 日)
Thank you so much for sharing your experience with us at the Williamsburg Inn. I am so glad that you enjoyed your time with us and especially enjoyed the little extras that we provide to our guests.We look forward to welcoming you back again someday.Best Regards,Leslie ShotwellGuest Loyalty and Experience Manager

10/10 (非常に良い)

Magdalene

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
2023 年 9 月に 1 泊滞在
Leslieからの返信 (投稿日 : 2023 年 10 月 2 日)
The team here at the Williamsburg Inn appreciates that you took the time to rate us and are thrilled to see such a great rating. We can’t wait to welcome you back the next time you are in Colonial Williamsburg!Best Regards,Leslie ShotwellGuest Loyalty and Experience Manager

10/10 (非常に良い)

Mohammed

良かった点 : 清潔度
2023 年 9 月に 2 泊滞在
Leslieからの返信 (投稿日 : 2023 年 9 月 22 日)
The team here at the Williamsburg Inn appreciates that you took the time to rate us and are thrilled to see such a great rating. We can’t wait to welcome you back the next time you are in Colonial Williamsburg!Best Regards,Leslie ShotwellGuest Loyalty and Experience Manager

10/10 (非常に良い)

Michael

出張, 家族旅行
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
2023 年 9 月に 1 泊滞在
Leslieからの返信 (投稿日 : 2023 年 9 月 16 日)
Michael,The team here at the Williamsburg Inn appreciates that you took the time to rate us and are thrilled to see such a great rating. We can’t wait to welcome you back the next time you are in Colonial Williamsburg!Best Regards,Leslie ShotwellGuest Loyalty and Experience Manager

10/10 (非常に良い)

Pheona、Milwaukee

2023 年 8 月に 2 泊滞在
Leslieからの返信 (投稿日 : 2023 年 9 月 15 日)
The team here at the Williamsburg Inn appreciates that you took the time to rate us and are thrilled to see such a great rating. We can’t wait to welcome you back the next time you are in Colonial Williamsburg!Best Regards,Leslie ShotwellGuest Loyalty and Experience Manager

8/10 (良い)

Robert

カップルで旅行
良かった点 : 設備とサービス
Restaurant menu should have some less exotic staples. We couldn’t eat there. Also, room service?
2023 年 8 月に 2 泊滞在
Pamelaからの返信 (投稿日 : 2023 年 8 月 25 日)
Hello Robert - Thank you for your feedback.Menu review is underway and room service is offered during breakfast hours. We look forward to welcoming you back to Colonial Williamsburg soon.

8/10 (良い)

Elizabeth

良かった点 : 清潔度、客室の快適度
気になった点 : スタッフとサービス
Lots of atmosphere but lacking warm hospitality
The Inn is a lovely place and we enjoyed the grounds and our room. What was sad is that we did not experience amazing hospitality. The only person who was particularly kind, was Josiah at the front desk. Everyone else treated us like we were unimportant and spoke to us in a rude short manner.
2023 年 7 月に 2 泊滞在
Leslieからの返信 (投稿日 : 2023 年 8 月 2 日)
Thank you for staying with us and for your comments. I sincerely apologize that you did not experience amazing hospitality during your visit. This is not the level of service we generally provide and it certainly does not meet our standards. I have shared your comments with our team and we will take the appropriate steps to prevent this from happening in the future. We hope that we will have another occasion to meet your expectations and give you the exceptional service that you deserved this time.Best regards,Leslie ShotwellGuest Loyalty and Experience Manager

10/10 (非常に良い)

Richard

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Best place and wirth every cent.
It was wonderful and better than we expected.
2023 年 7 月に 2 泊滞在
Leslieからの返信 (投稿日 : 2023 年 8 月 2 日)
The team here at the Williamsburg Inn appreciates that you took the time to rate us and are thrilled to see such a great rating.We can’t wait to welcome you back the next time you are in Williamsburg!Best Regards,Leslie ShotwellGuest Loyalty and Experience Manager

10/10 (非常に良い)

Gunilla、Alexandria

家族旅行
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
The classic historical yet contemporary ambiance
2023 年 7 月に 2 泊滞在
Leslieからの返信 (投稿日 : 2023 年 8 月 2 日)
Thank you so much for sharing your experience with us at the Williamsburg Inn.I am so glad that you enjoyed your time with us. We look forward to welcoming you back again someday.Best Regards,Leslie ShotwellGuest Loyalty and Experience Manager

10/10 (非常に良い)

Cheryl

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
2023 年 7 月に 2 泊滞在
Leslieからの返信 (投稿日 : 2023 年 8 月 2 日)
Thank you so much for sharing your experience with us at the Williamsburg Inn.I am so glad that you enjoyed your time with us. We look forward to welcoming you back again someday.Best Regards,Leslie ShotwellGuest Loyalty and Experience Manager

10/10 (非常に良い)

CRAWLEY A.

2023 年 7 月に 3 泊滞在
Leslieからの返信 (投稿日 : 2023 年 8 月 2 日)
Thank you so much for sharing your experience with us at the Williamsburg Inn. I am so glad that you enjoyed your time with us. We look forward to welcoming you back again someday.Best Regards,Leslie ShotwellGuest Loyalty and Experience Manager

10/10 (非常に良い)

Martin

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Our stay was mostly for pleasure and relaxation. the Williamsburg Inn surpassed our expectations. very comfortable rooms, very clean and "Inn" was exceptionally pleasant all around.
2023 年 6 月に 2 泊滞在
Leslieからの返信 (投稿日 : 2023 年 8 月 2 日)
Thank you so much for sharing your experience with us at the Williamsburg Inn. I am so glad that you enjoyed your time with us. We look forward to welcoming you back again someday.Best Regards,Leslie ShotwellGuest Loyalty and Experience Manager

10/10 (非常に良い)

Joan

カップルで旅行
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
Beautiful hotel with great service.
2023 年 6 月に 2 泊滞在
Pkippからの返信 (投稿日 : 2023 年 6 月 22 日)
Thank you for rating our hotel, we look forward to hosting you once again! Paula Kipp GSM

10/10 (非常に良い)

Molly

家族旅行
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
We took our 16yr old on a quick getaway and absolutely loved our stay. The Williamsburg Inn is one of the nicest hotels we’ve ever stayed in! Very friendly staff. And walking around colonial Williamsburg is always a treat!
2023 年 6 月に 2 泊滞在
Pkippからの返信 (投稿日 : 2023 年 6 月 22 日)
Thank you for the outstanding rating and kind words, we look forward to your return to our area soon!Paula Kipp GSM

10/10 (非常に良い)

Jennifer、South Hamilton

2023 年 5 月に 1 泊滞在
Pkippからの返信 (投稿日 : 2023 年 6 月 22 日)
Thank you for rating our Colonial Housing, we look forward to hosting your stay once again!Paula Kipp GSM

10/10 (非常に良い)

Michael

小さなお子様連れの家族旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Fantastic hotel and extremely helpful staff.
2022 年 8 月に 4 泊滞在
Pkippからの返信 (投稿日 : 2023 年 6 月 22 日)
Thank you for rating our hotel, we look forward to hosting you again.Paula Kipp GSM

8/10 (良い)

Larry、Mesquite

カップルで旅行
良かった点 : 清潔度、設備とサービス、施設のコンディションと設備
I would probably give the hotel a 5 star. Two minor complaints. First, the 3 people checking us in complained about some people were arriving too early - before the check-in time. Travelers can’t always know their travel time of arrival. I made reservations months ago. I got there at two and they made me wait until after 4. We were also text on our phone about needing to again confirm that we’re still coming. How rude! You had our deposit to keep if we didn’t show. You even did it for our restaurant reservations. Also, turn-down service means very little to us - but please don’t insult our intelligence by leaving a note saying”Out of respect for your health and safety we have temporarily suspended the service.” A maid comes in the room once can certainly come in a second time. The worst thing was your nice restaurant was closed both nights we were there. The other one I’d have to give a C rating on value, quality, and service. They were actually stacking dirty dishes behind where my wife was sitting. It was so mediocre that we cancelled dinner reservations the second night. Why 5 stars on the hotel - the wonderful room and the fresh flowers.
2022 年 4 月に 3 泊滞在

10/10 (非常に良い)

Stephanie

良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Wonderful!
2022 年 4 月に 2 泊滞在
Pkippからの返信 (投稿日 : 2023 年 6 月 22 日)
Thank you for rating our hotel.

8/10 (良い)

Wendy

家族旅行
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Thumbs up.
Beautiful building, stunning grounds and landscaping. Food was fantastic. The kids loved the pool. We will return.
2022 年 4 月に 2 泊滞在

10/10 (非常に良い)

Jeanne

カップルで旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Exceeded our expectations
2022 年 3 月に 2 泊滞在

10/10 (非常に良い)

Erik、WASHINGTON

家族旅行, 小さなお子様連れの家族旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Our family of four, including a ten and seven year old had a great stay at this grand old hotel. It is perfectly located for walking visits to Colonial Williamsburg.
2022 年 3 月に 1 泊滞在
Pkippからの返信 (投稿日 : 2023 年 6 月 22 日)
We look forward to hosting you once again, thank you for your review.Pkipp GSM

10/10 (非常に良い)

Gerald

2022 年 3 月に 1 泊滞在

10/10 (非常に良い)

Donna

カップルで旅行
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
We loved our visit this past weekend. Beautiful, comfortable room and excellent staff. Only downside was getting something to eat at times other than breakfast and dinner without having to leave the property. I know its staffing problems which is everywhere but at least have a snack bar or something opened. Other than that we had a wonderful time and will be back.
2022 年 3 月に 2 泊滞在
Pkippからの返信 (投稿日 : 2023 年 6 月 22 日)
Thank you for your kind review. Please come back to see us again soon. Pkipp GSM

10/10 (非常に良い)

Stephen

2022 年 3 月に 2 泊滞在
Pkippからの返信 (投稿日 : 2023 年 6 月 22 日)
Thank you for rating our hotel. Please come back to see us again soon.Pkipp GSM

10/10 (非常に良い)

Jennifer

家族旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Beautifully maintained, historic Lux.
2022 年 2 月に 2 泊滞在

10/10 (非常に良い)

Abigail

2022 年 2 月に 1 泊滞在

10/10 (非常に良い)

Nicole

ペット同伴の旅行, 家族旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
We stayed one night with our dog and it was great. The staff is very friendly and accommodating and we loved the room and food. We will be back!
2022 年 2 月に 1 泊滞在
Pkippからの返信 (投稿日 : 2023 年 6 月 22 日)
Thank you for rating our hotel, please come back to see us!Paula Kipp GSM

10/10 (非常に良い)

James

良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
My wife and I had a delightful stay at the Williamsburg Inn on a cold Feb weekend. We loved the wood fires in the lobby, an excellent dinner at the Tavern, easy check-in, great walkability and a large quiet room. Everything was 5 stars.
2022 年 2 月に 2 泊滞在

4/10 (不満)

宿泊されたお客様

気になった点 : スタッフとサービス、施設のコンディションと設備、客室の快適度
People are not friendly. I was asking about restaurant time, she said you can read the brochure. The hotel seemed to be old and worn out. The toilet in our room was leaking big time, how could they not to check first? Not happy with our staying .
2022 年 2 月に 1 泊滞在

10/10 (非常に良い)

Emily

2022 年 1 月に 1 泊滞在