エルンストブルン ワイルドパーク周辺のホテル

"エントランスに向かうエスカレーターが故障しがちなのが難点。あとは全体的に満足。"

"立地，接客，客室どれをとってもパーフェクトでした．"

"お部屋がおしゃれでいつまでもいたいと思える空間でした。また泊まるときは朝食付きにしてみたいです。"

"Cleaning frequency was limited due to staff shortage, but everything else was great."

"12/22~2/25, 12/29~1/9 と、長期滞在して、年末年始のウィーンを楽しみました。ホテルの前が、トラムの駅で、すごく便利で、地下鉄、S-Bahn を乗りこなし、観光スポット、グルメスポットを満喫。毎日寝に帰るキッチン付きの部屋も清潔で収納もたくさんあって、自宅にいるような気の休まる素晴らしいホテルでした。スタッフの皆さん、ありがとう。"

"The staff ignored my requests twice and messed up my breakfast reservation. First, after staying one night, I found that the room had not been cleaned. The front staff mentioned they only clean rooms and change towels upon request, which was information they hadn't provided at check-in. I was surprised and requested that my room be cleaned for the remaining two days of my stay. Surprisingly, they DID NOT clean it the next day. I asked the front desk again to ensure the room would be cleaned the following day. Guess what? They DID NOT clean it that day either. I was shocked that such simple requests were ignored twice. Second, after noticing my room wasn't cleaned and towels needed changing, I asked a staff member to bring new towels. He said "right away," but 20 minutes passed and they never arrived. I was very tired after a long day, so I called the front desk again. This time, the staff member immediately came to my room with new towels. I had to ask twice for a basic task as well. Finally, they attempted to charge me for breakfast even though it was included in my reservation. When I arrived at the breakfast restaurant, they asked for my room number, but it wasn't on their list. The staff member checked in the back and informed me I had to pay. After I showed my reservation details on my phone, she checked again and confirmed I didn't need to pay. What exactly were they checking the first time? I had the worst experience at this hotel. It is absolutely not recommended."

"とても丁寧な接客や愛想の良い接客、きれいな室内でとても快適でした！ また、メッセージのやりとりをしていただいていたのも安心でした。 朝食の際のスタッフさんが特に気軽にお話ししてきてくださり嬉しかったです。 （クリスティーナさんは飲み物をこまめに気遣ってくださり、とても快適に過ごせました！）"

"The hotel is right next to the tram station, and there’s a convenience store nearby. The room is clean and comfortable. The staff are friendly and helpful. Breakfast offers a good variety of healthy options, and there’s also a billiards room and a gym in the basement. "

"ビジネス設備は十分でした。スタッフの対応も親切で、良かったです。"