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"The pictures are deceptive. Calling this a Resort & Spa feels laughable. It's an older hotel and feels a bit rundown. My A/C barely worked while others that stayed said their rooms were frigid. Staff was very nice. Best part of the hotel was the courtyard."

"The room was clean. The staff was nice. The parking was good. "

"The staff, is the best."

"did not use"

"Really disappointed in guest accommodations as well as the advertisement of being able to have 24 hour access. Unfortunately all spas and pools do not stay warm and were very cold. Also disappointing to come to a spa overnight stay with a broken wrist and no concierge available to deliver my bags to the room. Several flights of stairs and trips to my room made it difficult to relax and enjoy my stay. "

"Customer service "

"Reasonably priced. Nice front desk. Good breakfast. Would stay here again!"

"The staff were helpful, and nice. The Vineyard Rose is excellent with fantastic service and food. The property needs to be updated. They need to clean the cobwebs off of the walls, and get the weeds out of the vineyard. upgrade the patios and put more chairs on the patios. a room that sleep 4, should have 4 chairs on the patio and inside at the table. "

"Great "