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"The room was cold, the heating didn't work, the 2 oil filled radiators, were not adequate to heat the room"

"Ubi was so very friendly and accommodating when we checked in. Our room was comfortable and spacious. The complimentary mini bar was a lovely touch and very welcome. There was a good choice at the breakfast buffet."

"Great hotel, Great price, extremely helpful and lovely staff"

"I didn’t realise I would get two single beds when I booked a Classic room! "

"Nice, clean room. Lovely breakfast. Good position."

"Wonderful"

"Lots of shops near and close to arndale centre. Room was overall clean but one of the towels was stained. The air con in the room was loud and kept me up even when I turned it off, there was a leak in the ceiling and the sound of water dripping from the ceiling onto the carpet also woke me up at 3am. Staff were polite but I had to wait atleast 5 minutes to speak to someone every time I went to reception and there was no answer to the call I made from my room. WiFi was consistently weak but strong enough to access internet. "

"This was such a cute hotel, the staff were amazing and the location was great. "

"Beautiful all round hotel staff ambiance hotel facilities literally everything first class "