セーフティボックス (室内)、デスク、ノートパソコン用作業スペース、遮光カーテン
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コラテル イン & スイーツ バイ ジャスパー ニュートンの口コミ

2.5 out of 5
コラテル イン & スイーツ バイ ジャスパー ニュートン
105 Manchester Ave/I-135, Newton, KS

口コミ

7.0

良い

評価 10 - 762 件の口コミ中 166 件が非常に良い" "
評価 8 - 762 件の口コミ中 246 件が良い" "
評価 6 - 762 件の口コミ中 188 件が普通" "
評価 4 - 762 件の口コミ中 97 件が不満" "
評価 2 - 762 件の口コミ中 65 件が非常に不満" "

7.2/10

清潔度

7.8/10

スタッフとサービス

6.6/10

設備とサービス

6.4/10

施設のコンディションと設備

7.0/10

環境への配慮

口コミ

6/10 (普通)

Cody

出張, カップルで旅行
良かった点 : スタッフとサービス、施設のコンディションと設備
.
2024 年 5 月に 1 泊滞在
Tracyからの返信 (投稿日 : 2024 年 5 月 27 日)
Dear Guest,Thanks for sharing your rating. We are glad to serve you better in the future!

10/10 (非常に良い)

Deborah

良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Very friendly
2024 年 5 月に 2 泊滞在
Tracyからの返信 (投稿日 : 2024 年 5 月 20 日)
Dear Guest,Thank you for your positive feedback! We're glad to hear you found our staff very friendly. We look forward to welcoming you again!

10/10 (非常に良い)

Vera

出張
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
The staff was wonderful the empty swimming pool in the back is very much an eyesore but the overall stay was great
2024 年 5 月に 1 泊滞在
Tracyからの返信 (投稿日 : 2024 年 5 月 24 日)
Dear Guest,Thank you for your kind words about our staff! We appreciate your feedback regarding the pool and are working on improvements. We're glad you enjoyed your stay overall and hope to welcome you back soon.

10/10 (非常に良い)

Lesley

良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
The property was nice and well maintained. A bit out of the way for dining options
2024 年 5 月に 2 泊滞在
Tracyからの返信 (投稿日 : 2024 年 5 月 17 日)
Dear Guest,Thank you for your feedback! We're glad you enjoyed our well-maintained property. We'll take your comment about dining options into consideration. We hope to welcome you back soon!

6/10 (普通)

Jeanette、Caldwell

カップルで旅行
良かった点 : スタッフとサービス
The outside of property was fine, inside very dated. the hair dryer in our room was broken and it fell apart while using it and I got shocked, told the front desk that it needed replaced.
2024 年 5 月に 1 泊滞在
Tracyからの返信 (投稿日 : 2024 年 5 月 6 日)
Dear Guest,We appreciate your feedback and apologize for the inconvenience you experienced with the hair dryer. Safety is our top priority, and we'll promptly address the issue with the hair dryer in your room. Thank you for bringing it to our attention, and we hope to welcome you back for an improved experience in the future.

10/10 (非常に良い)

New

良かった点 : 施設のコンディションと設備
2024 年 4 月に 1 泊滞在

6/10 (普通)

Chris

出張
良かった点 : スタッフとサービス
This was a good location for external dining if I desired. The staff was very friendly. I left an important binder at the front desk accidently. The desk person brought it to me. The property was quite worn on the outside. Inside the hotel was descent.
2024 年 3 月に 2 泊滞在
Tracyからの返信 (投稿日 : 2024 年 4 月 5 日)
Dear Guest,We're delighted to hear you found our location convenient and enjoyed the friendly service from our staff! Thank you for highlighting their attentiveness in returning your important binder. Your feedback regarding the exterior condition is duly noted, and we'll strive to maintain a pleasant environment both inside and out. We look forward to welcoming you back for another enjoyable stay!

4/10 (不満)

Phyllis

気になった点 : スタッフとサービス
It took me forever to get anyone to the receptionist desk to help me. After finally getting someone there they weren't friendly and hardly spoke with me. He was short and rude
2024 年 3 月に 1 泊滞在
Tracyからの返信 (投稿日 : 2024 年 3 月 19 日)
Dear Guest,Thank you for your feedback. We apologize for the inconvenience and the less-than-pleasant experience you had. Your feedback is valuable, and we'll address this promptly to ensure better service in the future. We appreciate your patience and hope to have the opportunity to serve you better on your next visit.

4/10 (不満)

Kristina

2024 年 2 月に 1 泊滞在
Tracyからの返信 (投稿日 : 2024 年 3 月 21 日)
Dear Guest,Thank you for sharing your rating with us. We are delighted to have the opportunity to enhance our service for you in the future!

10/10 (非常に良い)

Rex

良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Ice machine wasn't working
2024 年 2 月に 1 泊滞在
Tracyからの返信 (投稿日 : 2024 年 2 月 11 日)
Dear Guest,Thank you for your feedback. We apologize for the inconvenience caused by the ice machine issue. Rest assured, our team is actively working to resolve this matter promptly. We appreciate your feedback and hope to have the chance to provide a smoother experience on your next visit.

6/10 (普通)

Rod

カップルで旅行
気になった点 : 施設のコンディションと設備
The property is rather run down but for the price, it is a bargain.
2024 年 1 月に 3 泊滞在
Tracyからの返信 (投稿日 : 2024 年 1 月 30 日)
Dear Guest,We appreciate your acknowledgment of our affordable pricing. While we continually work to improve our property, your understanding and positive perspective inspire us to enhance our facilities. Thank you for choosing us, and we look forward to serving you again for an even better experience.

2/10 (非常に不満)

TRENT

2024 年 1 月に 1 泊滞在
Tracyからの返信 (投稿日 : 2024 年 2 月 10 日)
Dear Guest,Thanks for sharing your rating. We are glad to serve you better in the future!

6/10 (普通)

Xavior

良かった点 : 清潔度、スタッフとサービス
2024 年 1 月に 2 泊滞在
Tracyからの返信 (投稿日 : 2024 年 1 月 16 日)
Dear Guest,Thanks for sharing your rating here. We are glad to serve you better in the future!

2/10 (非常に不満)

Terry

気になった点 : 清潔度、施設のコンディションと設備、客室の快適度
Last bed in town
In budget hotels you usually get what you pay for, but sometimes you get even less. Run down, soiled carpet, no hot water, uncomfortable bed and pillows on aluminum box frame that flexes and makes metallic noise as you shift. Pursue only if no other option in Newton.
2024 年 1 月に 1 泊滞在
Tracyからの返信 (投稿日 : 2024 年 1 月 14 日)
Dear Guest,We appreciate your feedback and regret the inconvenience you experienced during your stay. We apologize for the issues with cleanliness, hot water, and the bed. Your concerns will be addressed promptly to enhance our guests' experience. We value your input and hope to have another opportunity to provide you with an improved stay in the future.

4/10 (不満)

Matt

気になった点 : 清潔度、施設のコンディションと設備
2023 年 12 月に 5 泊滞在
Tracyからの返信 (投稿日 : 2024 年 1 月 2 日)
Dear Guest,Thanks for sharing your rating here. We are glad to serve you better in the future!

4/10 (不満)

Kimberly

良かった点 : スタッフとサービス
気になった点 : 清潔度、設備とサービス、施設のコンディションと設備
Coffee maker was broken. Cold breakfast. Not what I expected for a ‘free breakfast’.
2023 年 12 月に 1 泊滞在
Tracyからの返信 (投稿日 : 2023 年 12 月 23 日)
Dear Guest,Thank you for your feedback. We regret for any inconvenience caused during your stay. Your feedback is valuable, and we're addressing these issues to ensure a better experience for our guests. We appreciate your understanding and hope to have the opportunity to make it right during your next stay.

6/10 (普通)

Rylee

気になった点 : 清潔度、施設のコンディションと設備、客室の快適度
2023 年 12 月に 1 泊滞在
Tracyからの返信 (投稿日 : 2023 年 12 月 12 日)
Dear Guest,Thank you for providing your feedback. We are pleased to have the opportunity to enhance our services for you in the future!

4/10 (不満)

Jeff、Los Ranchos

気になった点 : 設備とサービス、施設のコンディションと設備
Property was clean, however there was wall paper peeling off the wsll by the bed. Lamps were missing the light bulbs so had to switch the one bulb between the lamps to make due. Towel rack in bathroom was missing the bar and brakets were torn from wall. Tissue box was empty. Said it had breakfast but no one there at 6 am. Coffee machine out of order, juice machine turned off, no food. Tile on steps to second floor missing, not safe. Generally not as advertised and pretty disappointing.
2023 年 12 月に 1 泊滞在
Tracyからの返信 (投稿日 : 2023 年 12 月 11 日)
Dear Guest,Thank you for your feedback. We apologize for the inconvenience you experienced during your stay. Your feedback is valuable, and we're actively addressing the issues with peeling wallpaper, missing light bulbs, and other maintenance concerns. We're also reviewing our breakfast service to ensure a more reliable experience. Thank you for bringing these to our attention, and we hope to have the chance to provide an improved stay in the future.

8/10 (良い)

Mallory

2023 年 11 月に 1 泊滞在
Liaからの返信 (投稿日 : 2023 年 12 月 18 日)
Dear Guest,Thanks for sharing your rating here. We are glad to serve you better in the future.

2/10 (非常に不満)

宿泊されたお客様

気になった点 : 清潔度、施設のコンディションと設備
Terrible
This property very run down. The help at the front desk was amazing. When pulled down bed, found a pair of glass, window was ducked taped and rough looking area. Other guest (long term) were very noisy waking us up at 3:00am plus talking in the halls all night.
2023 年 11 月に 1 泊滞在
Tracyからの返信 (投稿日 : 2023 年 11 月 22 日)
Dear Guest,We appreciate your feedback and apologize for the issues you encountered during your stay. It's great to hear that our front desk staff provided excellent service. We take your concerns seriously and will address the maintenance and noise issues promptly to enhance the overall guest experience. We hope you consider giving us another chance in the future.

6/10 (普通)

宿泊されたお客様

家族旅行
良かった点 : スタッフとサービス、施設のコンディションと設備、客室の快適度
気になった点 : 清潔度
Stay was ok, bathtub wasn’t working and a few bugs but overall the stay was fine
2023 年 10 月に 1 泊滞在
Tracyからの返信 (投稿日 : 2023 年 10 月 31 日)
Dear Guest,Thank you for your feedback, and we're glad to hear that your stay was generally satisfactory. We apologize for the issues you encountered with the bathtub and bugs; your comments will help us make the necessary improvements. We hope to have the opportunity to provide you with an even better experience on your next visit.

4/10 (不満)

Kenny

出張, グループ旅行
Rooms are supposed to be no smoking but smell like smoke. Have to ask for towels if staying multiple days.
2023 年 10 月に 2 泊滞在
Tracyからの返信 (投稿日 : 2023 年 10 月 31 日)
Dear Guest,Thank you for sharing your concerns. We apologize for any inconvenience you experienced with the lingering smoke odor. Your feedback has been reported immediately to our team and solved internally. We are looking forward to serving you better on your next stay.

10/10 (非常に良い)

Shamarcles

2023 年 10 月に 2 泊滞在
Tracyからの返信 (投稿日 : 2023 年 11 月 13 日)
Dear Guest,Thanks for sharing your rating here. We look forward to welcoming you back to our hotel in the future.

6/10 (普通)

宿泊されたお客様

良かった点 : スタッフとサービス、施設のコンディションと設備
Refrigerator did not work. No coffee no breakfast. Advertised as continental breakfast. Comfortable though
2023 年 9 月に 2 泊滞在
Tracyからの返信 (投稿日 : 2023 年 10 月 3 日)
Dear Guest,Thank you for your feedback. We apologize for the inconvenience caused during your stay. We'll address this issue promptly. Thank you for highlighting the comfort aspect of your stay, and we'll ensure our breakfast offerings align with our advertisement in the future.

2/10 (非常に不満)

Kelli

気になった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
I’m reminded that cheaper is not always better. It’s been a couple years since I’ve stayed here … and it was bad then! Long black hair in the shower, beer bottle cap on the carpet, towels and linen old/shabby and should be thrown out! Dirty walls, moldy walls in bathroom. No Kleenex and no plastic cups to drink from. No alarm clock in the room. Fan mounted on wall blowing but no batteries in the remote for it. Staff at front desk were terrible and most often non existent! Unsafe as the outer doors did not close and secure! This appears to have been done on purpose (I tried to close them so they would latch - and they wouldn’t) maybe because they appear to have rented second floor space on the second floor to individuals providing massages!!!! Lots of people coming and going. Hispanic man in a guests room with the door open while he argued with the cleaning lady … maybe they were married and arguing as there were small children running around in the room between them as they argued. I promptly told the cleaning lady my room was fine and did not need cleaning!!! Breakfast was a joke!!! Packages of hostess powered donuts and granola bars were offered! No bread for toast … no bagels! I will NEVER stay there again … it appears to be rundown and going out of business … it SHOULD go out of business!!!
2023 年 9 月に 2 泊滞在
Tracyからの返信 (投稿日 : 2023 年 9 月 27 日)
Dear Guest,Thank you for the time to share your feedback. We regret for any inconvenience caused during your stay. Your feedback is valuable, and we take it seriously. We will address the cleanliness issues immediately and ensure our rooms meet the highest standards. Rest assured, we will also review our breakfast offerings and improve our service. Thank you for bringing these concerns to our attention, and we hope you might reconsider staying with us in the future, as we strive to make significant improvements.

4/10 (不満)

宿泊されたお客様

グループ旅行
気になった点 : スタッフとサービス、施設のコンディションと設備、客室の快適度
Is saving money on services worth a bad review?
When we arrived at our reserved hotel, another guest was standing at the empty front desk. We asked how long he'd been there. He said five minutes and he had rang the bell three times. Then we noticed a number to call while we were right there. The clerk arrived after we called. Check in went well and easy and he asked if we needed suitcase carts. When we got to the room the air-conditioning and a fan were on freezing the room out. It took a while to achieve a comfortable temperature. There was only one set of towels for a reserved room for two adults. The TV did not work. I felt guilty making this review without trying to contact the front desk. It was late and after our arrival with no one there we figured it would be more work for us to contact assistance.
2023 年 9 月に 1 泊滞在
Tracyからの返信 (投稿日 : 2023 年 9 月 25 日)
Dear Guest,Thank you for taking the time to submit this review. We apologize for the initial inconvenience you encountered during your arrival, and we appreciate your patience. We're pleased to hear that check-in went smoothly, and we'll address the temperature and towel concerns to ensure a more comfortable stay in the future. We value your feedback, and should you stay with us again, please don't hesitate to reach out to our front desk for prompt assistance.

4/10 (不満)

Ronald

家族旅行
気になった点 : 清潔度、施設のコンディションと設備
2023 年 9 月に 2 泊滞在
Tracyからの返信 (投稿日 : 2023 年 9 月 25 日)
Dear Guest,Thank you for taking the time to leave your rating. We look forward to enhancing your experience in the future.

8/10 (良い)

Monty

2023 年 9 月に 7 泊滞在
Tracyからの返信 (投稿日 : 2023 年 10 月 13 日)
Dear Guest,Thanks for sharing your rating here. We are glad to serve you better in the future!!!

2/10 (非常に不満)

Mike

気になった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
I can’t begin to tell you how awful this place is. Please do not stay here. First sign was the big piece of tile missing at the top of the stairs. Huge tripping hazard. All lights on second floor hall didn’t have one cover. Which did not help the baby blue wall color. Room had a smell of mildew. Bathroom floor was sticky. Lamp shade had stains all over it. Headboard looked like it had never been dusted or wiped down. There were arguments clearly heard from other rooms throughout the night. All the towels had stains on them. This is by far the most disgusting room I have ever stayed in. I would have checked out but all other hotels were booked. The next morning there was no breakfast but I would not have eaten it anyways. I went to the truck stop next door and there was a sign saying Asian Massage Room 223. This was three doors down from me. How does this happen?! This should be investigated and I can’t believe Travelocity has a place like this listed. The city of Newton needs to look into this as well. Disgusting! Please please do not stay here. One good note is the person who checked me in was very professional and courteous.
2023 年 9 月に 1 泊滞在
Tracyからの返信 (投稿日 : 2023 年 9 月 20 日)
Dear Guest,Thank you for the time to share your feedback. We regret for any inconvenience caused during your stay.This is far from our standard, and we are truly disappointed that you encountered such issues. We take your feedback seriously and will conduct a thorough investigation to address these concerns immediately. We appreciate your kind words about our front desk staff and will work tirelessly to ensure our guests have a comfortable and safe experience in the future.

8/10 (良い)

Steven、Springfield

カップルで旅行
良かった点 : 清潔度、スタッフとサービス
This is definitely an older facility, and was the cheapest option to stay in Newton for a remote-control flying gathering in Newton (also the weekend of the State Fair). If you're traveling and all you need is a bed, a shower, and a reasonably quiet place, this is a good place to stop. The beds are not luxurious, and the "continental breakfast" is very basic. But it was convenient to the RC flying field we were visiting, and it was right off the highway. It was just what we needed when we needed to be there.
2023 年 9 月に 2 泊滞在
Tracyからの返信 (投稿日 : 2023 年 9 月 20 日)
Dear Guest,Thank you for choosing to stay with us during your visit to Newton for the remote-control flying gathering. We appreciate your understanding of our older facility and your kind words about our convenient location. We strive to provide a comfortable and cost-effective option for our guests, and we hope to welcome you back whenever you're in the area.

8/10 (良い)

LAURO

家族旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Need hot food breakfast
2023 年 9 月に 1 泊滞在
Tracyからの返信 (投稿日 : 2023 年 9 月 20 日)
Dear Guest,Thank you for your feedback. We have taken your feedback on board, and we will strive to make improvements accordingly. We invite you to stay again and consider giving us another try.

6/10 (普通)

Mike

家族旅行
気になった点 : 設備とサービス
Check in went well. Fella was pretty decent. Kind of trashy looking around motel. Room was not quite as pictured- kind of like a hide-a-bed without couch. Toilet slow to flush. Appeared that some possible long term residents liked to smoke weed but at least it was outside building
2023 年 9 月に 1 泊滞在
Tracyからの返信 (投稿日 : 2023 年 9 月 13 日)
Dear Guest,Thank you for your review, we're pleased to hear that check-in was smooth and our staff provided decent service. We apologize for any discrepancies between the room description and your actual experience, and we'll address the maintenance issues you mentioned. We appreciate your feedback, and we'll work to enhance our overall guest experience.

6/10 (普通)

Eden

気になった点 : 施設のコンディションと設備
I guess I get what I paid for. The room was nice enough and clean. The breakfast was not good at all. It was powdered or chocolate donuts, a crunchy granola bar with juice. You could also have cold cereal or microwave oatmeal, but the microwave was broken and buttons did not work unless you pressed cook time. I would not recommend unless you were in a real pinch.
2023 年 9 月に 1 泊滞在
Tracyからの返信 (投稿日 : 2023 年 9 月 13 日)
Dear Guest,Thank you for your feedback, and we're glad you found our room clean and suitable for your stay. We apologize for the breakfast experience not meeting your expectations; we'll work on improving our offerings. We appreciate your honesty and hope you'll consider us again in the future for any upgraded amenities and services.

4/10 (不満)

Brian

出張, グループ旅行
気になった点 : 設備とサービス
Liked that it was close to Highway. Didn't like the 24 hour massage business in the hotel. As didn't like the breakfast (or more the lack of even the simplest breakfast).
2023 年 8 月に 2 泊滞在
Tracyからの返信 (投稿日 : 2023 年 8 月 30 日)
Dear Guest,Thank you for sharing your thoughts. We appreciate your positive note on our location and will take your feedback regarding the massage business and breakfast offerings into account for further enhancements. We look forward to welcoming you back to our hotel in the future.

10/10 (非常に良い)

Samson

2023 年 8 月に 1 泊滞在
Tracyからの返信 (投稿日 : 2023 年 9 月 6 日)
Dear Guest,Thanks for sharing your rating here. We look forward to welcoming you back to our hotel in the future.

2/10 (非常に不満)

Jennifer

出張
気になった点 : 清潔度、施設のコンディションと設備、客室の快適度
Room was very musty smelling. There was mold on the ceiling and holes in the walls.
2023 年 8 月に 1 泊滞在
Tracyからの返信 (投稿日 : 2023 年 8 月 16 日)
Dear Guest,Thank you for the time to share your feedback. We apologize for the inconveniences you experienced during your stay. Rest assured, we will address these issues promptly to ensure a more pleasant atmosphere for our guests.

4/10 (不満)

Mae

家族旅行
良かった点 : 客室の快適度
気になった点 : スタッフとサービス
Pool Out of Service....indefinitely
We booked this hotel while on the road. We mainly chose it for the pictures of the pool and hot tub. We stopped our traveling early for the evening so we could enjoy a swim and relax in the hot tub. Upon arrival we see a sign on the pool room door that says it's closed for maintenence. We had to ring to the bell and wait for service. We were greeted by a very rude clerk that acted like it was a bother to wait on us. We asked when the pool would reopen and she rudely said never! I said we booked here because it had a pool so thats a real bummer. She said so are you saying you dont want to stay because if so you will have to call whoever you booked through to cancel. I can't do anything. We called and couldn't get through to a person to try to cancel. The room had old stained carpet with something gooey and sticky on it in front of the fridge. The fridge and freezer had a lot of water from condensation. The door did not have the bar lock and you could tell it had been broken off. The towels were pretty thin and there was hair in the tub. You could look down the drain in the sink and see that someone had lost a larger locket and it hadnt been removed. Other than that it was clean and comfortable. I think the poor service and the pool being closed set the tone for us being a little picky about the room. Our kids were very disappointed in the stay for sure.
2023 年 8 月に 1 泊滞在
Tracyからの返信 (投稿日 : 2023 年 8 月 7 日)
Dear Guest,Thank you for taking the time to submit this review. We regret for any inconvenience caused during your stay. We will investigate the matter instantly and assure that the same will not be repeated. We are assuring to meet your expectations in your future stay.

8/10 (良い)

Odette

出張
良かった点 : スタッフとサービス、客室の快適度
2023 年 8 月に 1 泊滞在
Tracyからの返信 (投稿日 : 2023 年 8 月 7 日)
Dear Guest,Thanks for sharing your rating. We are glad to serve you better in the future!

8/10 (良い)

ROXANN

出張, グループ旅行
良かった点 : 清潔度、スタッフとサービス
😊
2023 年 8 月に 1 泊滞在
Tracyからの返信 (投稿日 : 2023 年 8 月 3 日)
Dear Guest,Thanks for sharing your rating here. We are glad to serve you better in the future!

6/10 (普通)

Laura

カップルで旅行
良かった点 : 清潔度、スタッフとサービス
気になった点 : 施設のコンディションと設備
It was a convenient and inexpensive place to spend a night on the way through.
2023 年 7 月に 1 泊滞在
Tracyからの返信 (投稿日 : 2023 年 7 月 24 日)
Dear Guest,Thank you for choosing our hotel for your overnight stay. We're glad to hear that our convenient location and affordable rates met your needs. We appreciate your feedback and hope to welcome you back in the future.

4/10 (不満)

David、Three Oaks

気になった点 : 清潔度、施設のコンディションと設備
The entrance, lobby, and elevator were dirty. The room was a collection of mismatch, dirty and broken furniture. The bathroom was clean. The halls and room was clean painted badly blue. Ugly!
2023 年 7 月に 1 泊滞在
Tracyからの返信 (投稿日 : 2023 年 7 月 24 日)
Dear Guest,Thank you for sharing your feedback with us. We apologize for the cleanliness issues you encountered and will ensure that our team addresses them promptly for a better experience in the future.

6/10 (普通)

Marvin

良かった点 : 清潔度、スタッフとサービス
No frills economical stay.
2023 年 7 月に 1 泊滞在
Tracyからの返信 (投稿日 : 2023 年 7 月 12 日)
Dear Guest,Thanks for sharing your rating here. We are glad to serve you better in the future!

4/10 (不満)

Desiree

カップルで旅行
気になった点 : 清潔度、施設のコンディションと設備
Glad I was only staying one night. Desk clerk was unable to work the card machine. Check-in wasn’t smooth at all. Towels and sheets had stains all over them. AC unit was falling apart. Bed was very squeaky. Towel bar in shower fell off. No Kleenex where there should have been some. Soaps were used and broken.
2023 年 7 月に 1 泊滞在
Liaからの返信 (投稿日 : 2023 年 7 月 6 日)
Dear Guest,I'm sorry to hear about your unpleasant experience during your stay. We appreciate your feedback and will address these issues immediately to ensure a smoother check-in process and better room conditions for future guests. Your concerns have been noted and will be taken care of.

10/10 (非常に良い)

Lon

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Friendly
Bed was comfortable. Room clean. Staff very friendly. Elevator was broken so had to use stairs. The continental breakfast lacked. It was only cereral, donuts, coffee and juice. Area was quiet even 4th of july weekend
2023 年 7 月に 1 泊滞在
Liaからの返信 (投稿日 : 2023 年 7 月 5 日)
Dear Guest,Sorry to hear about the broken elevator and limited breakfast options, but glad to hear that the bed was comfortable, the room was clean, staff were friendly, and the area was quiet even during a busy holiday weekend. We appreciate your feedback and will take it into consideration for future improvements.

10/10 (非常に良い)

Audrey

2023 年 6 月に 2 泊滞在
Tracyからの返信 (投稿日 : 2023 年 7 月 4 日)
Dear Guest,Thanks for sharing your rating here. We look forward to welcoming you back to our hotel in the future.

6/10 (普通)

Gabriel

ペット同伴の旅行, カップルで旅行
良かった点 : 清潔度、スタッフとサービス
気になった点 : 施設のコンディションと設備
I have stayed in a few sketchy places and while this location wasn't sketchy, the quality of our room wasn't even close to being up to par, but I just needed a bed to sleep in. The room smelled like marijuana every time we came back from wherever we were. Going back to the bed, the bars from the bed frame kept popping out of place and you would sink into the bed, as there was a hole for you to fall in. The biggest issue was our bathroom though. There was water damage on two spots of the ceiling. One above the toilet and one in the shower. I could deal with this as I have stayed in a few bad places before, BUT our first morning there somebody was taking a shower above us and water was dripping on me from the ceiling as I sat on the toilet and took a shower. This location has changed from owner to owner many of different times with a promise of being newly renovated (while they charge almost 100 bucks a night). It seems as a new coat of paint means it is newly renovated. I'm not upset as it was pretty clean and I really just need a bed to sleep in for the weekend, but I figured I would let other people know how my room was. I can't say any other room was of this condition, but ours was.
Tracyからの返信 (投稿日 : 2023 年 7 月 3 日)
Dear Guest,Thank you for taking the time to share your experience with us. We apologize for the issues you encountered during your stay. We appreciate your feedback regarding the room, the bed, and the bathroom. Please know that we are constantly working on improving our facilities and addressing any maintenance issues. We hope this incident does not deter you from choosing our establishment again in the future.

10/10 (非常に良い)

Kristine

2023 年 6 月に 1 泊滞在
Tracyからの返信 (投稿日 : 2023 年 7 月 17 日)
Dear Guest,Thanks for sharing your rating here. We look forward to welcoming you back to our hotel in the future.

10/10 (非常に良い)

Logan

2023 年 6 月に 1 泊滞在
Liaからの返信 (投稿日 : 2023 年 6 月 23 日)
Dear Guest,Thanks for sharing your rating here. We are glad to serve you better in the future.

10/10 (非常に良い)

james

出張
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
2023 年 6 月に 1 泊滞在
Tracyからの返信 (投稿日 : 2023 年 6 月 22 日)
Dear Guest,Thanks for sharing your rating here. We look forward to welcoming you back to our hotel in the future.

2/10 (非常に不満)

Danshy

2023 年 6 月に 1 泊滞在
Tracyからの返信 (投稿日 : 2023 年 6 月 22 日)
Dear Guest,Thanks for sharing your rating here. We are glad to serve you better in the future!