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OYO ホテル ウィチタ フォールズ - ダウンタウンの口コミ

2 out of 5
OYO ホテル ウィチタ フォールズ - ダウンタウン
1601 8th St, Wichita Falls, TX

口コミ

7.0

良い

評価 10 - 351 件の口コミ中 96 件が非常に良い" "
評価 8 - 351 件の口コミ中 111 件が良い" "
評価 6 - 351 件の口コミ中 46 件が普通" "
評価 4 - 351 件の口コミ中 35 件が不満" "
評価 2 - 351 件の口コミ中 63 件が非常に不満" "

7.0/10

清潔度

8.0/10

スタッフとサービス

5.8/10

設備とサービス

6.6/10

施設のコンディションと設備

7.0/10

環境への配慮

口コミ

2/10 (非常に不満)

Gabriel

出張
気になった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
There was dead roaches in my room floor..
2024 年 4 月に 1 泊滞在

4/10 (不満)

RUBEL

出張
This is the second time I'm in this place first time was very good no problem ( room 213 second floor) second night I was there they give me room 117 that room was cockroaches and the bed sheet was dirty they never change it, I was so tired I didn't realize or I didn't see that dirty bed night time. It was a smell not horrible.That is the truth I just put it in here. I don't want to try third time. Thank you.
2024 年 5 月に 1 泊滞在

8/10 (良い)

RUBEL

出張
Reasonable price, clean room, I like it.
2024 年 5 月に 1 泊滞在

2/10 (非常に不満)

Rhett

ペット同伴の旅行, 出張
気になった点 : 設備とサービス、施設のコンディションと設備
Unsafe area
2024 年 4 月に 1 泊滞在

2/10 (非常に不満)

Rhett

ペット同伴の旅行, 出張
気になった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Unsafe property very dangerous and very unclean bugs in room
2024 年 4 月に 2 泊滞在

2/10 (非常に不満)

Gabriel

気になった点 : 清潔度、施設のコンディションと設備
Hello I stayed in room 211 and I observed 3 baby roaches under the couch. Also the floors weren't swept properly because the broom the housekeeper was using is worn and ineffective. She needs better supplies
2024 年 4 月に 1 泊滞在

2/10 (非常に不満)

Brian

グループ旅行
気になった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Old and dirty room. Floors haven’t been mopped in a long time. Spend a few more dollars and pass this one up.
2024 年 3 月に 2 泊滞在

10/10 (非常に良い)

MOLLY、Sherwood

ペット同伴の旅行, 家族旅行
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
気になった点 : 設備とサービス
Staff was really friendly. The surrounding area was quiet. The room was fine. The room was pretty large. Needs a little updating. It had all wood flooring which was great. The room was clean. We only stayed over night so we did not use the shower.We would stay here again.
2024 年 3 月に 1 泊滞在

8/10 (良い)

Ahmed

The towels felt old and one of them has some stains on it
2024 年 2 月に 1 泊滞在

2/10 (非常に不満)

Haylee

気になった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Floors are coming up, there was blood on my sheets, I had no shampoo or soap, and when I went down to the lobby and asked them for some, they informed me that they were all out and they would call me when they got some. Never called
2024 年 2 月に 2 泊滞在

4/10 (不満)

Trevor

気になった点 : 清潔度、施設のコンディションと設備
The only good thing about this place is that I was able to go to sleep after a long trip. The room was dirty and thank goodness I had disinfectant on hand. You can literally hear everything and everyone around you. The staff was friendly for the most part, but I would not stay here again. Needs a thorough renovation all throughout.
Ammyからの返信 (投稿日 : 2024 年 5 月 2 日)
Hi, Trevor! We are sorry to know that you are not fully satisfied with our services. Be assured, we will strive day and night to make sure your future visits are more comfortable and relaxing ones. Regards, Noah.

10/10 (非常に良い)

JEFFREY、Merritt Island

出張
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
A great motel at $50/night that's super friendly, has easy parking, clean inside, wifi, king bed, table and refrigerator and microwave and ac/heat. It's 30 seconds off expressway even! I've stayed here before. It's not the Marriot and doesn't have breakfast, but I love OYO downtown Wichita Falls. Thank you!!
2024 年 2 月に 1 泊滞在
Ammyからの返信 (投稿日 : 2024 年 5 月 2 日)
Hi, Jeffrey! We are truly sorry for finding that your experience with us was not nice. We will certainly be working on your suggestions to provide you with the best possible experience next time Regards, Tim.

6/10 (普通)

Elizabeth

カップルで旅行
良かった点 : スタッフとサービス
The desk staff was very welcoming and helpful with our check-in. However, there was a roach crawling on the wall when we entered the room. Additionally, the towels were not very clean and housekeeping knocked on our door shortly after 8 AM which seems a little early from my past stays at other propertys.
2024 年 2 月に 1 泊滞在
Ammyからの返信 (投稿日 : 2024 年 5 月 2 日)
Apologies for the problems you had faced, Elizabeth! We have made a note of your experience this time. Rest assured, we will strive in the future to ensure a great stay with us. Regards, Tim.

10/10 (非常に良い)

Augustine

2024 年 2 月に 2 泊滞在
Ammyからの返信 (投稿日 : 2024 年 5 月 2 日)
Hi, Augustine! Thank you very much for being with us. Looking forward to your continued love and support. Regards, Tim.

8/10 (良い)

Aditya

グループ旅行
良かった点 : 清潔度、施設のコンディションと設備、客室の快適度
2024 年 1 月に 1 泊滞在
Ammyからの返信 (投稿日 : 2024 年 5 月 2 日)
We appreciate your positive rating, Aditya! We take pride in providing our guests with a great experience. Regards, Tim.

8/10 (良い)

Brandy

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
The heater was making an awful noise and the desk clerk put us in another room no questions asked.
2024 年 1 月に 1 泊滞在
Ammyからの返信 (投稿日 : 2024 年 5 月 2 日)
Glad to see that you have rated us positively, Brandy! Do give us more chances to delight you in the future. Regards, Noah.

6/10 (普通)

Darius

2024 年 1 月に 1 泊滞在
Ammyからの返信 (投稿日 : 2024 年 5 月 2 日)
Hi, Darius! Thank you very much for being with us. Looking forward to your continued love and support. Regards, Tim.

2/10 (非常に不満)

Alan

出張, カップルで旅行
気になった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
I was in the hotel room for 15 minutes before I realized it was so unacceptable that I’d rather keep driving to my destination rather than getting bed bugs and maybe robbed. It was raining really hard and being in a moving car in the heavy rain felt safer than being inside this disgusting hotel room.
2023 年 12 月に 1 泊滞在

10/10 (非常に良い)

Iris

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
2023 年 12 月に 1 泊滞在
Ammyからの返信 (投稿日 : 2024 年 5 月 2 日)
We appreciate your positive rating, Iris! We take pride in providing our guests with a great experience. Regards, Tim.

8/10 (良い)

Roschelle

家族旅行
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Co trip
Wonderful price for quick night sleep, not alot of water pressure and older but clean
2023 年 12 月に 1 泊滞在
Aからの返信 (投稿日 : 2024 年 5 月 2 日)
Glad to see that you have rated us positively, Roschelle! Do give us more chances to delight you in the future. Regards, Noah.

10/10 (非常に良い)

Shana

ペット同伴の旅行, カップルで旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
A clean and quiet room was provided.
2023 年 12 月に 1 泊滞在
Ammyからの返信 (投稿日 : 2024 年 4 月 3 日)
Hi, Shana! Thank you very much for being with us. Looking forward to your continued love and support. Regards, Tim.

2/10 (非常に不満)

Hell

I couldn’t even get in the hotel because I am <21 and you guys keep refusing to return my money when I didn’t even stay there
2023 年 11 月に 5 泊滞在
Joeyからの返信 (投稿日 : 2024 年 1 月 22 日)
We are sorry for the inconvenience, Hell! We can understand that your stay did not meet your expectations. Do not worry we will strive hard to serve better. Do give us another opportunity and we will ensure that you experience the comfort and hospitality we are known for. Hope to welcome you soon. Regards, Joey

10/10 (非常に良い)

Alanna

家族旅行
良かった点 : 清潔度、スタッフとサービス、客室の快適度
Lovely Place
It was wonderful and people was really nice
2023 年 11 月に 4 泊滞在

8/10 (良い)

Jameson

家族旅行
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Great little hotel
We stayed at this hotel as it was next to the hospital my wife’s mother was in. It is a short walk from the hospital and was perfect. It is clean, recently remodeled, well lite, and comfortable. I recommend staying here especially if you need a place next to the hospital
2023 年 11 月に 1 泊滞在
Dewiからの返信 (投稿日 : 2023 年 12 月 6 日)
That is great to hear, Jameson! Thank you for joining our family and we will always aim to live up to your standards. Regards, Dewi

8/10 (良い)

Charles

2023 年 11 月に 1 泊滞在
Ammyからの返信 (投稿日 : 2024 年 1 月 22 日)
Thanks for the positive rating, Charles! Hope to welcome you again soon. Regards, Noah.

10/10 (非常に良い)

Tammy

出張, カップルで旅行
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
It was very quite the house keeping was very good
2023 年 10 月に 10 泊滞在

10/10 (非常に良い)

Carl Erik

2023 年 10 月に 1 泊滞在

2/10 (非常に不満)

Scott

出張
気になった点 : 清潔度、施設のコンディションと設備
This place is the definition of “you get what you pay for” I will not be staying there again.

10/10 (非常に良い)

Kasey

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Great clean space no smoking allowed
If you do any kind of smoking here stay away there are signs everywhere telling people not to smoke anywhere around the building. That being said it's not a bad place to stay it was clean! I thoroughly checked for bedbugs and found none. They offered DIRECTV which was nice. The bathroom air vent didn't work.
2023 年 10 月に 1 泊滞在

6/10 (普通)

Davey

出張
Honestly not a bad little hotel. But the beds are very hard and woke up with major back ache.. other wise clean but sparce
2023 年 10 月に 1 泊滞在

4/10 (不満)

Peter

良かった点 : スタッフとサービス
気になった点 : 清潔度、設備とサービス
Parking and access to the property is easy and convenient but the property itself needs a lot of love. Lots of bugs and dirty/stained bedsheets and the towels were stained too. But great staff.
2023 年 10 月に 1 泊滞在

8/10 (良い)

Esmeralda

2023 年 9 月に 2 泊滞在

8/10 (良い)

keld

良かった点 : 清潔度、施設のコンディションと設備
2023 年 9 月に 3 泊滞在
Evaからの返信 (投稿日 : 2023 年 10 月 13 日)
Thank you very much, keld! Delighted to know you loved our services. Keep giving us the opportunity and we assure you an amazing experience every time. Regards, Eva

10/10 (非常に良い)

宿泊されたお客様

グループ旅行
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
For the price, it is a good deal
I’ve stayed here twice. This is a basic hotel that is clean, quiet, safe & comfortable. For the price, it is a good deal.
2023 年 9 月に 1 泊滞在
Evaからの返信 (投稿日 : 2023 年 10 月 13 日)
Hi, Guest! Thanks a lot for staying with us and for the positive feedback. Looking forward to giving an amazing experience on your stay. Regards, Eva

8/10 (良い)

Erin

It was a place to lay our head.
We had to ask for towels and was only given 1/2 a roll of toilet paper. Towels were stained and discolored. Only half the lights in the room worked. Beds were comfortable and sheets were clean.
2023 年 9 月に 1 泊滞在
Evaからの返信 (投稿日 : 2023 年 10 月 13 日)
Hi, Erin! Thank you so much for the positive rating and for taking out your valuable time to share the experience with us. We thank you for giving us an opportunity to make the services even better by sharing your feedback. Regards, Eva

10/10 (非常に良い)

Stephen

家族旅行
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Nice
2023 年 9 月に 1 泊滞在
Evaからの返信 (投稿日 : 2023 年 9 月 11 日)
Thank you for rating us with such awesome words, Stephen! We will strive to keep up with your expectations every time. Regards, Eva

8/10 (良い)

宿泊されたお客様

家族旅行
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
2023 年 9 月に 2 泊滞在
Rosyからの返信 (投稿日 : 2023 年 9 月 11 日)
Thank you so much for the positive rating! Thank you for sharing this with us, we have duly noted your feedback, and we will strive for a better experience in the future. Regards, Rosy

4/10 (不満)

Annahleise

カップルで旅行
気になった点 : 設備とサービス
Very old. Lots of things broken or missing. Light switches missing. Some lights did not work. Trim pieces gone. Bedding and towels had stains. Chair in room had been sat in with wet pants and had a large stain from someone’s bottom. Air condition was subpar and extremely dirty and dusty. We covered with towel to try to filter the air coming out. Just needed a place to crash but would not stay here again.
2023 年 9 月に 1 泊滞在
Evaからの返信 (投稿日 : 2023 年 9 月 11 日)
Hi, Annahleise! Thank you for taking out your valuable time to rate us. We are sorry for the inconvenience and we will surely try our best to keep up with your expectations in the future. Regards, Eva

10/10 (非常に良い)

Harlan

2023 年 8 月に 1 泊滞在
Barbaraからの返信 (投稿日 : 2023 年 9 月 11 日)
Pleased to hear your kind words of gratitude, Harlan! We are going to do our best to never fail to impress you every time. Regards, Barbara

8/10 (良い)

Servando

出張, 家族旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
it was convenient for the weekend.
2023 年 8 月に 1 泊滞在
Evaからの返信 (投稿日 : 2023 年 9 月 11 日)
We are happy to see you liked the stay, Servando! It will be great if you could spread the word among your circle. Have a pleasant day ahead. Regards, Eva

2/10 (非常に不満)

Cara

グループ旅行
気になった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Not great
Not great The room smelled like smoke, there were stains on the sheets, and a bright light right outside our room that we couldn't block without too-small curtains. The towels were awful. Thin, brown, not soft -- see picture. The hotel staff were pushy. They called me twice to ensure I was actually going to show up. I've never had a hotel call me and say "Are you really coming?" The first phone call was weird but the second was just annoying.
2023 年 8 月に 2 泊滞在
Joshepからの返信 (投稿日 : 2023 年 9 月 11 日)
Sorry for the unpleasant experience you had with us. Cara! Thank you for notifying us, and we will surely be working for the better guest experience. Regards, Joshep

2/10 (非常に不満)

Patrick、Dumfries

2023 年 8 月に 2 泊滞在
Ammyからの返信 (投稿日 : 2024 年 1 月 22 日)
Hi, Patrick! Thank you for taking your precious time to check us out. We apologize for the disappointment and we will surely make every effort to keep to your standards in the future. Regards, Tim.

2/10 (非常に不満)

RHONDA

気になった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
The problem is that I did not have the opportunity to stay at the property, even though I made my reservation a year in advance. When I went to check in on the day of my reservation, I was told that the property had a 'glitch' and my reservation had been canceled and I should have been notified three months prior (which I did not receive).
2023 年 8 月に 1 泊滞在
Evaからの返信 (投稿日 : 2023 年 9 月 11 日)
Hi, Rhonda! Thank you for rating us, it seems like your stay with us has not been up to the mark. We believe in continuous improvements. Do give us another chance and we will ensure that you experience the comfort and hospitality we are known for. Regards, Eva

8/10 (良い)

Larry

家族旅行
良かった点 : 施設のコンディションと設備、客室の快適度
Overpriced because of HHH, but so were all hotels in town. Room clean, everything satisfactory
2023 年 8 月に 1 泊滞在
Rosyからの返信 (投稿日 : 2023 年 9 月 11 日)
Thank you so much for the positive rating, Larry! Thank you for sharing this with us, we have duly noted your feedback, and we will strive for a better experience in the future. Regards, Rosy

2/10 (非常に不満)

Darryl

reservation was canceled by hotel, we were never notified
2023 年 8 月に 1 泊滞在
Evaからの返信 (投稿日 : 2023 年 9 月 11 日)
Hi, Darryl! We are sorry to know that you are not fully satisfied with our services. Be assured, we will try our best to make sure your future visits are more comfortable and relaxing. Regards, Eva

4/10 (不満)

Patrick

2023 年 7 月に 1 泊滞在
Mariaからの返信 (投稿日 : 2023 年 9 月 11 日)
Hello, Patrick! We are sorry for the trouble caused. Your feedback has been duly noted, and we will continue to make every effort to ensure more enhanced service. Regards, Maria

4/10 (不満)

Nicole

小さなお子様連れの家族旅行
気になった点 : スタッフとサービス、施設のコンディションと設備
Very uncomfortable couldn’t go to my car without a homeless person bothering me and my toddler staff charged me extra to check in a little early and the property was not very good I ended up leaving after four hours with no offer to refund any money even though I didn’t stay long. Will never stay at an oyo hotel again
2023 年 6 月に 1 泊滞在
Barbaraからの返信 (投稿日 : 2023 年 6 月 21 日)
Hello, Nicole! We are sorry for the trouble caused. Your feedback has been duly noted and we will continue to make every effort to ensure more enhanced service. Regards, Barbara

6/10 (普通)

宿泊されたお客様

気になった点 : 施設のコンディションと設備
2023 年 6 月に 1 泊滞在
Barbaraからの返信 (投稿日 : 2023 年 6 月 21 日)
Hi! Thank you for sharing your feedback. We have cascaded the same to our concerned team to meet your expectations every time. Have a great day! Regards, Barbara

8/10 (良い)

Simon

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Solid, would choose again.
Solid stay, helpful staff. It‘s not the ritz but there‘s nothing to complain about.
2023 年 5 月に 2 泊滞在
Avaからの返信 (投稿日 : 2023 年 6 月 7 日)
Thank you for rating us positively, Simon! It is so disheartening to see our valued guest unsatisfied with our services. We will surely work upon the shared feedback to improvise our services in the future. Have a nice day ahead :) Regards, Ava

10/10 (非常に良い)

Karen

家族旅行
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Wonderful stay
2023 年 5 月に 6 泊滞在
Avaからの返信 (投稿日 : 2023 年 5 月 31 日)
Pleased to hear your kind words of appreciation, Karen! We will try our best to never fail in amazing you every time. Regards, Lisa