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ザ ブリッジ ホテル アンド スパの口コミ

4 out of 5
ザ ブリッジ ホテル アンド スパ
Walshord, Wetherby, England

口コミ

7.6

良い

評価 10 - 250 件の口コミ中 70 件が非常に良い" "
評価 8 - 250 件の口コミ中 106 件が良い" "
評価 6 - 250 件の口コミ中 40 件が普通" "
評価 4 - 250 件の口コミ中 22 件が不満" "
評価 2 - 250 件の口コミ中 12 件が非常に不満" "

8.2/10

清潔度

8.0/10

スタッフとサービス

8.2/10

設備とサービス

7.6/10

施設のコンディションと設備

7.2/10

環境への配慮

口コミ

10/10 (非常に良い)

Susan

家族旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
It was very clean and tidy. Restaurant food was good and several choices offered.
2024 年 4 月に 2 泊滞在

8/10 (良い)

Keith

良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Meals, whilst excellent in the main,a few items were only lukewarm.
2024 年 4 月に 1 泊滞在

8/10 (良い)

Darran

出張
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Stayed here before for business. Lovely staff, great food.
2024 年 2 月に 1 泊滞在

8/10 (良い)

Nick

出張
良かった点 : 清潔度、スタッフとサービス、設備とサービス
Easy and convenient for one night on route to Scotland. The staff are friendly and welcoming and checking in was quick and easy. The room was clean but the television didn’t work. When arriving at 22.00 on a Sunday didn’t think it was worth looking into. But did say on checking out. Breakfast was good and again staff very helpful.
2024 年 2 月に 1 泊滞在

8/10 (良い)

Brenda

家族旅行
2024 年 2 月に 1 泊滞在

8/10 (良い)

ELIZABETH

良かった点 : スタッフとサービス、施設のコンディションと設備、客室の快適度
2023 年 12 月に 1 泊滞在

10/10 (非常に良い)

Lynsay

ペット同伴の旅行, 家族旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Loved it lovely stay fab little place to meet in the middle of north east to north west great stay loved it
2023 年 12 月に 1 泊滞在

10/10 (非常に良い)

David

2023 年 12 月に 1 泊滞在

10/10 (非常に良い)

Jason

出張
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
2023 年 12 月に 1 泊滞在

8/10 (良い)

David

家族旅行
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
2023 年 11 月に 1 泊滞在

8/10 (良い)

Ian

カップルで旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Nice hotel that’s well placed close to the A1 and a good location for exploring the area.
2023 年 11 月に 2 泊滞在

10/10 (非常に良い)

Helen

2023 年 11 月に 1 泊滞在

8/10 (良い)

Rob

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
The hotel was in an ideal location for York, Harrogate and the start of the Dale's. In my opinion the food was not up to scratch for a 4Star Hotel, not very hot and veg were very watery. Staff were lovely.
2023 年 11 月に 2 泊滞在

6/10 (普通)

Robert

出張
Room in need of refresh, broken tile rusty radiator intermittent hot water. Breakfast Luke warm
2023 年 10 月に 1 泊滞在

6/10 (普通)

Alexandra

家族旅行
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
気になった点 : 客室の快適度
Okay stay
Hotel looked lovely but the beds were really lumpy and the bottom sheet wasn't fitted and wasn't large enough to tuck under the mattress so came off when we were sleeping. The carvery was lovely in the evening. The breakfast was fairly standard buffet choice but I would have liked more choice of fresh fruit. Staff were friendly.
2023 年 9 月に 1 泊滞在

10/10 (非常に良い)

Paul

2023 年 9 月に 1 泊滞在

8/10 (良い)

Elliot

出張
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
2023 年 9 月に 1 泊滞在

8/10 (良い)

Judith

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
2023 年 9 月に 1 泊滞在

4/10 (不満)

Malcolm

グループ旅行
気になった点 : スタッフとサービス、施設のコンディションと設備
Dissapointing for 4 stars
Not impressed with the service, room, staff or available food
2023 年 9 月に 3 泊滞在

10/10 (非常に良い)

lynne

2023 年 9 月に 3 泊滞在

8/10 (良い)

Lisa

家族旅行
良かった点 : 清潔度、スタッフとサービス
Good but not for disabled
The hotel AND spa did not cater for limited mobility. An 85 and 91 year old had extreme difficulty climbing stairs to room and spa and no alternative or assistance was offered. However, other than that everything was good. All staff were lovely and evening meal and breakfast were good.
2023 年 8 月に 1 泊滞在

8/10 (良い)

David

2023 年 8 月に 1 泊滞在

10/10 (非常に良い)

Helen

2023 年 8 月に 1 泊滞在

4/10 (不満)

Cliff

カップルで旅行
良かった点 : スタッフとサービス
気になった点 : 施設のコンディションと設備
Arrived 16th July – Departed 20th July – 4 nights stay. 1st night:- There was a constant humming/vibration noise in our room, no. 15. At 22.30 hrs I went down to reception and complained. The person I spoke to said it had something to do with the boilers and that it would go off shortly. It didn’t go off until 23.30 hrs and came back on at 06.00 hrs the next day. Went down to reception and asked them to move us because of the noise. This they did without hesitation. 2nd night:- We were moved to room 20, far away from the original noise/vibration. However, after 22.00 hrs that night we periodically had a tapping / scrapping noise emanating from the water pipes running through our room. This noise started on and off 4 times through the night. 3rd & 4Th nights we were again disturbed by the same problem from the pipes. Did not have one good night’s sleep the whole stay. Also, the one light in the bathroom was so dim, that it wasn’t possible to shave properly and the extraction fan didn’t work either.

8/10 (良い)

Glen

2023 年 7 月に 1 泊滞在

8/10 (良い)

J

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Usual excellent standard. Menu needs attention!
We have stayed at The Bridge several times and never been disappointed with the service, friendliness of all staff and the hotel itself. The only downside this time was the menu - not the food as this was up to the usual high standard, but the actual printed menu! The font was so small and barely contrasted with the background colour making it very difficult to read - especially in the low lighting of the restaurant. My husband is allergic to cheese so it is imperative that he is able to read the contents of the dishes on offer. However, the restaurant staff were very helpful in this matter and we enjoyed a lovely meal.
2023 年 7 月に 1 泊滞在

2/10 (非常に不満)

Simon

出張
良かった点 : スタッフとサービス
気になった点 : 清潔度、施設のコンディションと設備、客室の快適度
Terrible
2023 年 7 月に 2 泊滞在

6/10 (普通)

Nikita

2023 年 6 月に 1 泊滞在

2/10 (非常に不満)

Mary

良かった点 : スタッフとサービス
気になった点 : 清潔度、施設のコンディションと設備、客室の快適度
Smells unpleasant
Hotel very tired. Carpets smelt bad - gym locker rooms spring to mind. Bathroom in room stank of mould and had black mould around rim of bath. Bed so soft that it dipped heavily in middle. Did not stay as aromas so unpleasant. Staff member on duty was charming and full refund received. It was an expensive hotel for what it was. Uninviting.
2023 年 6 月に 1 泊滞在

8/10 (良い)

Elizabeth

家族旅行
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Great hotel overall. Excellent food & service. Really great entertainment team Only disappointment was not being allocated a room with a sea view for three adults as booked and paid for. The hotel reception manager made out that she had given us an upgrade to a more spacious room for three adults. This was in another building away from the main hotel. When I said we booked and paid for a sea view and would therefore like that she reluctantly checked again but said no sea view rooms were available. She tried to make out that what we had booked was not suitable for three adults but it is clearly available to book. Shame as it was the only negative!
2023 年 6 月に 1 泊滞在

8/10 (良い)

John

2023 年 5 月に 1 泊滞在

8/10 (良い)

Stephen

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Nice hotel, will visit again.
This is our third visit to the hotel, we liked it so much that we purchased 2 gift vouchers to give as presents for our 2 sons and their partners. On our last visit (early May 2023] we were upgraded to a suite, very nice, thank you. On our last 2 visits we used a hotel offer where a package was offered of 3 hour Spa, evening carvery, afternoon tea and breakfast. If we are being picky, our only minor complaint was for the carvery vegetables, they were over cooked and the Yorkshire puddings chewy. The staff were all friendly and helpful. Once again thank you for a very pleasant stay.
2023 年 5 月に 1 泊滞在

4/10 (不満)

Suzanne

2023 年 3 月に 1 泊滞在

10/10 (非常に良い)

Richard

2023 年 3 月に 1 泊滞在

10/10 (非常に良い)

Alex

2023 年 3 月に 1 泊滞在

2/10 (非常に不満)

Mark

2023 年 1 月に 1 泊滞在

8/10 (良い)

Steve

出張
良かった点 : 清潔度、スタッフとサービス
Not bad, hotel and decor is a bit dated. £17 burger was horrendously overpriced for what it was.
2023 年 1 月に 1 泊滞在

10/10 (非常に良い)

Paul

2022 年 12 月に 1 泊滞在

10/10 (非常に良い)

Shaun

2022 年 11 月に 1 泊滞在

6/10 (普通)

Pauline

2022 年 11 月に 1 泊滞在

8/10 (良い)

Richard

カップルで旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Good value accommodation with the added benefit of being able to use the spa for the afternoon.
2022 年 10 月に 1 泊滞在

10/10 (非常に良い)

Andrew

2022 年 10 月に 1 泊滞在

8/10 (良い)

Janette

2022 年 10 月に 1 泊滞在

4/10 (不満)

宿泊されたお客様

出張
気になった点 : 清潔度、施設のコンディションと設備、客室の快適度
From the outside the hotel looks lovely, dinner service was good and food tasty. However, waited 15 minutes for check-in and had communicated with hotel before regarding an upgrade and heard nothing back. The room was tired, loads of cobwebs so didn't look like it had been dusted effectively. Two-night stay and I requested clean towels twice but never received them. The bed was incredibly soft, to the point where you just sunk into it in a bad way. The pillows were completely the opposite and hard as a rock. When we went to take a shower, if the person in the room next to you was using the bathroom facilities, you had no water or water pressure - this was not pleasurable experience.
2022 年 10 月に 2 泊滞在

8/10 (良い)

S Jane

良かった点 : 清潔度、スタッフとサービス、客室の快適度
Pleasant stay.
Good staffing, hotel comfortable, good parking. Noisy room (36), next door to the spa, constant loud talking. Wrong showerhead in shower and not changed as requested. Good food and service in restaurant, though we thought a bit expensive.
2022 年 9 月に 3 泊滞在

6/10 (普通)

Chalene

家族旅行
良かった点 : 清潔度、施設のコンディションと設備
2022 年 9 月に 1 泊滞在

4/10 (不満)

宿泊されたお客様

気になった点 : スタッフとサービス、客室の快適度
A hotel to be avoided
Restaurant service very slow and food not that good. Plumbing noisy amd hot water supply poor.
2022 年 9 月に 2 泊滞在

2/10 (非常に不満)

宿泊されたお客様

家族旅行
Awfully rude staff, would never return.
2022 年 9 月に 1 泊滞在

2/10 (非常に不満)

宿泊されたお客様

家族旅行
気になった点 : スタッフとサービス
Awful service
Rude, confrontational staff over a room that had been cancelled the previous day. Not what you expect as a paying guest after a long day travelling. Appalled!
2022 年 9 月に 1 泊滞在

4/10 (不満)

Aimee

家族旅行
気になった点 : スタッフとサービス
Arrived late after a full day of travelling and was met with a rude, hostile
2022 年 9 月に 1 泊滞在