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「Room was smelling bad the box spring for the bed was on th floor. Spent 1 night. Had to get another place stay after 1 night. My husband became ill 3 days after we left. Was allergic to moldy smell」

「Everything was exceptional! 」

「Can extend food Horus and not having to pay for room service after a certain time. Especially when you already paid for all inclusive. No activities really nothing just a chill bland resort」

「Resort was well maintained. Food was mostly good except one dish (e.g. shrimp bowl) was rather dry and lacked flavor.」

「Clean room friendly staff」

「the room was not cleaned properly there was large amounts of hair stuck to the wall in the shower and on the floor. i had to use paper towel to wipe it off as it was a lot and put it in the garbage. It was gross to find that and to continue to use the bath for another 24 hours before someone showed up to say they clean every other day. after i insisted they cleaned the bath area only . you deal with a gateman and during our stay the elevator broke so lugging suitcases up stairs is not good. the...

「We booked last minute due to a flight cancellation, the owner and onsite property manager were lovely to deal with and accomodated us. We were given clean sheets and 2 towels and the bed was made. It was comfortable, the pullout divan was stained and not comfortable, those things typically are not. The place had not been cleaned and there was no handsoap and little toilet paper. The outside area was very nice, the inside area is like a very rustic old north american cottage. Very old gas...

「We were stranded on the island by the air traffic controller strike. I appreciate the staff opening their door for us to stay at a much higher rate. The place is hard to get to, far from being clean, no amenities like mini fridge, hair blower, safe and etc. 」

「Great, quiet, windy, beautiful location. Great, helpful staff. Great food. Can’t recommend this highly enough. 」

「 Nice room, everyone was so nice and helpful only problem was the jacuzzi was not working right. Way too hot then wouldn’t turn on then way too hot like 110 degrees and we couldn’t get it to change. We only got to use it once 」

「Loved our room and view. We felt there was no communication from staff regarding our being able to dine at sister hotels or how to get there when the ferry wasn’t running. We heard from another guest that we could take the ferry to other hotels. The hotel should have told us that. The food was just ok and we expected it to be tastier and not such small portions. 」