2/10 (非常に不満)
John C.
2025 年 5 月 20 日
気になった点 : 清潔度
Not as advertised
Our daughter was graduating from Clemson and we needed a place where several family members could stay. We found this listing and it seemed like it checked all of the boxes for us. After we made the reservation, we found out that we were dealing with a management company and not the owner. We previously not had good luck when the owner is not directly involved.When we first arrived at the house, we set our stuff down and started to explore. It looked like we were the first people to stay in the house since last fall, and the grounds had not been cleaned up at all. There were piles of leaves everywhere, including still on the roof.The back porch had not been cleaned at all. There were several candy bar wrappers underneath furniture as well as debris that had blown in over the winter. There was a cooler sitting on a table that was full of dirty rainwater, apparently from a roof leak.We brought it to the attention of our contact at the management company and were told that they would check with the person who cleaned and try to get someone out there. Nobody ever came to clean. The next day I mentioned that we found mouse poop in the kitchen. It had not been there the day before, because some of it was on the dish towel lying beside the sink. I was told that the owners would be contacted and someone would get back to me - which again never happened. The person I was working with didn’t have a chance because they worked really late the night before - not my problem.
John C.
2025 年 5 月に 3 泊滞在