When I initially booked Dolly is who helped us. She was very polite and even showed me the room prior to booking which we appreciate greatly as we had a bad experience prior to looking into Best Western. We were going to stay for only 1 night, which turned into 2 then 4! Lol All was great! The breakfast was good, and filling. There was one night that we can hear some male yelling and cursing abusively to the female staying in the same room as him which was disturbing, but other than that, we had a very pleasant stay! The housekeepers did a great job in cleaning. Definitely recommend this location and we will stay here again when in the area! :)