Westfield Mall of the Netherlands

It was a really great stay. Clean, good tea in the room, loved the bathroom, very helpful staff. The hotel is a few seconds walk from the metro station, so perfect if you don't want to stay in Central Amsterdam and prefer a quieter area. I would stay here again and highly recommend it.

One of the most disappointing hotel experiences I have ever had! I paid an extremely high price for this hotel, expecting a comfortable stay, quality service, and amenities appropriate for the amount charged. Unfortunately, the experience was absolutely unacceptable. The room lacked even the most basic necessities. There were no tissues, no body lotion, and not even decent-quality shampoo or toiletries. For a hotel charging such outrageous prices, this is simply inexcusable. What made the experience even worse was the attitude of the management and staff. They were extremely disappointing, unhelpful, and showed little concern for guest satisfaction. Despite the excessive amount I paid, there was no effort to offer a room upgrade or make my stay more comfortable. The overall experience was frustrating, overpriced, and far below reasonable expectations. I felt that I received absolutely no value for my money. I travel frequently and have stayed in many hotels, but this experience stands out for all the wrong reasons. I would absolutely NOT recommend this hotel. Save your money and stay somewhere else!