Courtyard by Marriott West Springfield

3.0 star property
Morning coffee starts the day while the indoor pool offers evening relaxation at this well-positioned hotel near the Big E fairgrounds

Choose dates to view prices

Courtyard by Marriott West Springfield offers comfort and practicality. Guests enjoy coffee at the on-site cafe, swim in the indoor pool, and browse the gift shop. Conveniently located near Big E, travelers appreciate the attentive staff who enhance their stay.

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Pool
  • Free WiFi
  • Air conditioning
  • Gym
The current price is ¥20,846
¥23,859 total
includes taxes & fees
Mar 22 - Mar 23

Room options

Available filters for rooms
Showing 9 of 9 rooms

Room, 1 King Bed with Sofa bed

9.8 out of 10
Exceptional
(38 reviews)
  • 24 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

Room, 2 Queen Beds

9.2 out of 10
Wonderful
(35 reviews)
  • 24 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

Suite, 1 King Bed with Sofa bed

8.0 out of 10
Very good
(1 review)
  • 33 sq m
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

Suite, Multiple Beds

  • 30 sq m
  • Sleeps 5
  • 2 Queen Beds and 1 Double Sofa Bed

Room, 1 King Bed with Sofa bed (Mobility/Hearing Accessible, Tub)

  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

Room, 1 King Bed with Sofa bed (Hearing Accessible)

9.4 out of 10
Exceptional
(3 reviews)
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

Room, 1 King Bed with Sofa bed (Mobility/Hearing Access, Roll-In Shwr)

10.0 out of 10
Exceptional
(2 reviews)
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

Room, 2 Queen Beds (Mobility/Hearing Accessible, Tub)

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 4
  • 2 Queen Beds

Room, 2 Queen Beds (Hearing Accessible)

  • Sleeps 4
  • 2 Queen Beds
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About the neighborhood

Located in West Springfield, Courtyard by Marriott West Springfield is near the airport and near a metro station. Big E is a notable landmark and some of the area's popular attractions include Eastern States Exposition and Six Flags New England. Looking to enjoy an event or a game while in town? See what's going on at MassMutual Center. Relax and indulge in the area's winery tours and health/beauty spa, or seek out an adventure with hiking/biking trails and mountain biking nearby. Visit our West Springfield travel guide
Map
01089, MA, West Springfield, 885 Riverdale Street

What's nearby

  • Cinemark West Springfield 15
    2 min walk - 0.2 km
  • Q Pin 2's
    2 min walk - 0.2 km
  • Riverdale Shops
    5 min walk - 0.4 km
  • Olympia Ice Center
    19 min walk - 1.7 km
  • Big E
    1 min drive - 1.4 km

Getting around

  • Springfield Union Station
    9 min drive
  • Westfield, MA (BAF-Barnes Municipal)
    21 min drive

Restaurants

  • puerto rico bakery 1
    4 min drive
  • Wood-N-Tap
    7 min walk
  • City Line
    5 min drive
  • McDonald's
    19 min walk
  • Dunkin'
    4 min drive

About this property

Courtyard by Marriott West Springfield

Hotel near Connecticut River
Located close to Big E and Baystate Medical Center, Courtyard by Marriott West Springfield provides a grocery/convenience store, a coffee shop/cafe, and dry cleaning/laundry services. In addition to a bar and a 24-hour gym, guests can connect to free in-room WiFi.
Other perks include:
  • An indoor pool
  • Free self parking
  • Full breakfast (surcharge), express check-out, and express check-in
  • A front-desk safe, newspapers in the lobby, and 1 meeting room
  • Guest reviews speak highly of the helpful staff
Room features
All 121 rooms feature comforts such as premium bedding and laptop-friendly workspaces, as well as thoughtful touches like free WiFi and air conditioning. Guest reviews give good marks for the clean rooms at the property.
Extra amenities include:
  • Bathrooms with hydromassage showers and tubs or showers
  • 55-inch LED TVs with Netflix, Hulu, and streaming services
  • Recycling, refrigerators, and premium channels

Similar properties

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Free RV/bus/truck parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Full breakfast available for a fee 6:00 AM to 10:00 AM on weekdays and 7:00 AM to 11:00 AM on weekends; USD 3 to 15 for adults and USD 3 to 15 for children
  • A bar/lounge
  • A coffee shop/cafe

Restaurants on site

  • The Bistro
  • The Bistro Bar

Things to do

  • 24-hour gym
  • Indoor pool

Family friendly

  • Grocery/convenience store
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Grocery/convenience store
  • Laundry facilities
  • Newspapers in lobby
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • 24-hour business center
  • 675 square feet of conference space
  • Meeting room

Outdoors

  • Picnic area

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Assistive listening devices in meeting rooms
  • Braille/raised signage
  • Elevator
  • Grab bar near toilet
  • Handrails in stairways
  • Height-adjustable showerhead
  • Lever door handles
  • Low-height door lock
  • Low-height view port in door
  • Pool hoist on site
  • Stair-free path to entrance
  • Transfer shower
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 4 floors
  • Comprehensive recycling policy
  • No plastic coffee stirrers
  • No plastic drinking straws
  • Smoking not allowed
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Hydromassage showerhead
  • Private bathroom
  • Towels provided

Entertainment

  • 55-inch LED TV with premium satellite channels
  • Hulu
  • Netflix
  • Streaming services

Food and drink

  • Coffee/tea maker
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Desk
  • Energy-saving switches in guestrooms
  • Free local calls
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Recycling
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 2:00 AM
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available

Property payment types

Important information

Optional extras

  • Fee for full breakfast: approximately USD 3.00 to 15.00 for adults, and USD 3.00 to 15.00 for children

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Tax ID - C0008893250
This property accepts credit cards and cash
Safety features at this property include a carbon monoxide detector and a smoke detector
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)

We should mention

Pool access available from 6:00 AM to 11:00 PM
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Courtyard Marriott West Springfield Hotel
Courtyard Marriott Hotel
Courtyard Marriott West Springfield
Courtyard Marriott
Courtyard West Spring Marriott
Courtyard by Marriott West Springfield Hotel
Courtyard by Marriott West Springfield West Springfield
Courtyard by Marriott West Springfield Hotel West Springfield

Frequently asked questions

Does Courtyard by Marriott West Springfield have a pool?

Yes, this property has an indoor pool. Pool access is from 6:00 AM–11:00 PM.

How much does it cost to stay at Courtyard by Marriott West Springfield?

As of Mar 18, 2026, prices found for a 1-night stay for 2 adults at Courtyard by Marriott West Springfield on Mar 22, 2026 start from ¥20,846, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Courtyard by Marriott West Springfield pet-friendly?

No, only service animals are welcome at the property.

How much is parking?

Self parking is free at this property.

What time is check-in at Courtyard by Marriott West Springfield?

Check-in start time: 3:00 PM; Check-in end time: 2:00 AM.

What time is check-out at Courtyard by Marriott West Springfield?

Check-out is at 11:00 AM.

Where is Courtyard by Marriott West Springfield located?

Situated near the airport, this hotel is within 1 mi (2 km) of Connecticut River and Big E. Holyoke Mall and Baystate Medical Center are also within 6 mi (10 km).

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Courtyard by Marriott West Springfield Reviews

9.2

Wonderful

9.4

Cleanliness

9.0

Location

9.4

Staff & service

9.2

Property conditions & facilities
Rating 10 - Excellent. 426 out of 609 reviews
Rating 8 - Good. 114 out of 609 reviews
Rating 6 - Okay. 40 out of 609 reviews
Rating 4 - Poor. 20 out of 609 reviews
Rating 2 - Terrible. 9 out of 609 reviews

Reviews

Verified

10/10 Excellent

Austin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and efficient. Great location to find a meal and get away from the Big E chaos.
Stayed 4 nights in Feb 2026
Verified

10/10 Excellent

William

Clean rooms, friendly staff and great breakfast!
Stayed 7 nights in Nov 2025
Verified

10/10 Excellent

Jessuca

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was clean and staff was super friendly
Stayed 1 night in Oct 2025
Verified

10/10 Excellent

Danny

Liked: Cleanliness, staff & service, amenities
Room was beautiful. The beds are so comfy.
Stayed 1 night in Nov 2025
Verified

10/10 Excellent

Fran

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great stay!

Staff was friendly, room was very nice, clean and comfortable.
Stayed 1 night in Sep 2025
Verified

10/10 Excellent

Sandra

Liked: Staff & service, property conditions & facilities
Staff was great , would stay again?
Stayed 1 night in Oct 2025
Verified

8/10 Good

Gretchen

Liked: Property conditions & facilities, room comfort
Good parking. Check in staff very friendly.
Stayed 2 nights in Oct 2025
Verified

8/10 Good

Natalie

Liked: Cleanliness, staff & service
The hotel was conveniently located, as my child was doing a camp over at Springfield College and we didn’t want to stay right in the city. The room was clean and staff were friendly. The only thing we would have appreciated better would have been breakfast included.
Stayed 1 night in Nov 2025
Verified

10/10 Excellent

Kathleen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is wonderful and located close to shopping and some nice local restaurants. The staff was very attentive and thoughtful.
Stayed 2 nights in Sep 2025
Verified

10/10 Excellent

Carrie

Liked: Cleanliness, amenities, property conditions & facilities
The hotel exceeded my expectations. Staff upon arrival was welcoming. Advised me of the free amenities they had, which came in handy since my husband forgot his tooth brush. Also laundry was also free so we went home with clean clothes. I would stay here again.
Stayed 8 nights in Nov 2025
Verified

10/10 Excellent

Donna

Liked: Cleanliness, staff & service, property conditions & facilities
Very friendly staff. Very clean rooms.
Stayed 2 nights in Oct 2025
Verified

10/10 Excellent

Natalia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

My favorite in the area

Super nice hotel. Brand new, clean, friendly staf everytime!
Stayed 1 night in May 2025
Verified

8/10 Good

William

Liked: Cleanliness, amenities, property conditions & facilities
Room and hotel were clean,staff was pleasant.
Stayed 5 nights in Jul 2025
Verified

10/10 Excellent

Debra

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our stay at the Courtyard, for my husbad and I, was due to attending the Big E. Everything from checking in, the hospitality of the staff, the cleanliness of the room, to the stores & resturants surrounding this hotel, also getting to & from the Big E was such a truly great experience. Would for sure stay here again!
Stayed 2 nights in Sep 2025
Verified

10/10 Excellent

Takela

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Ryan at front desk was friendly and courteous over the phone and upon arrival!
Stayed 2 nights in Sep 2025
Verified

8/10 Good

Renee

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent front desk staff. Jonathan assisted us with checking in early and offered local suggestions for shopping (my husband needed a pair of dress shoes for our event that evening.)
Stayed 1 night in Oct 2025
Verified

10/10 Excellent

Michelle

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful room, comfortable beds, and great amenities. And the lady who checked us in was very friendly and professional. We were very happy to stay here and would do so again.
Stayed 1 night in Jul 2025
Verified

10/10 Excellent

Marta

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff where amazing Matt at the front desk was friendly and welcoming. Jeraime at the bar was great. Thank you for your hospitality.
Stayed 2 nights in Oct 2025
Verified

10/10 Excellent

MARK

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great Place to Stay

Again, love the location, the overall condition and the comfort.
Stayed 1 night in May 2025
Verified

10/10 Excellent

Lauren

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Exceptionally clean and updated hotel with wonderful, large rooms and clean and comfortable bedding. Everything was thoughtfully appointed in the room with lots of extra touches. This is close to the Big E and within walking distance of restaurants.
Stayed 2 nights in Sep 2025
Verified

8/10 Good

JAMES

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed here because I was having the floors in my house redone everything was clean crispy everything worked no problems with that but I don’t know if there was a generator or the heating air ducts that were allowed enough that I left the TV on at night and the TV must collect some kind of satellite or something but it kept clicking off whatever station it was on and would be down for a minute or two and come back on I’ll be watching your show it would go blue and then come back on when I got up in the morning I was in the elevator and somebody else was saying the same thing to me but overall everything was clean brand new or at least up-to-date
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Christopher

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and friendly
Stayed 1 night in Aug 2025
Verified

10/10 Excellent

Kathleen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location. Met all our needs.
Stayed 1 night in Jul 2025
Verified

10/10 Excellent

James

Liked: Cleanliness, staff & service, property conditions & facilities
Clean room, friendly and helpful staff.
Stayed 1 night in May 2025
Verified

10/10 Excellent

Amanda

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was very friendly and helpful
Stayed 2 nights in May 2025