Didn't stay the full night in the property as a light came on at midnight and couldn't be turned off. Messages to the out-of-hours phone number were ignored, as were email complaints following the stay. Avoid at all costs.
Daniel
10/10 (非常に良い)
David
2023 年 6 月 13 日
David
2023 年 6 月に 1 泊滞在
10/10 (非常に良い)
Suzie
2023 年 5 月 7 日
Suzie
2023 年 5 月に 1 泊滞在
8/10 (良い)
Danny
2023 年 5 月 1 日
Danny
2023 年 4 月に 1 泊滞在
8/10 (良い)
J
2023 年 3 月 26 日
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Nice room to escape to after night in West Malling
J
2023 年 3 月に 1 泊滞在
6/10 (普通)
宿泊されたお客様
2022 年 12 月 31 日
気になった点 : 清潔度、施設のコンディションと設備、客室の快適度
Shabby not chic
Great location, hosts polite. Described as a boutique hotel - looked in photos as Shabby Chic. In general it was just shabby.
The bathroom looked like it had not been cleaned in months . Thick grime and hairs stuck to the floor. Stains on the cups and saucers. Incredibly creaky bed. Not worth the £150 a night in my opinion.
Maybe if they lowered price and gave it a good clean it might be worth it.
宿泊されたお客様
2022 年 12 月に 2 泊滞在
2/10 (非常に不満)
宿泊されたお客様
出張
2022 年 9 月 29 日
気になった点 : スタッフとサービス、施設のコンディションと設備、客室の快適度
Not very good.
No Wi-Fi in room. Big green emergency exit illumination in the room which lit whole room up when it was dark. Not a great attitude from staff. Was told I was winging about Wi-Fi, when all I did was ask. Maybe I caught the place on a bad day but would not of spent my own money on this stay. Will instruct my company to stay clear.