ウエスト ケロウナのスパのあるリゾート & ホテル

「Everything that I had read about the excellence of the hosts on other reviews was absolutely true. Alfonso helped us with our luggage and was very thorough in explaining all the check-in details. The room was very clean with a few added amenities to make us feel welcome and the made-to-order breakfast was delightful. We would definitely stay there again and would recommend it to others.」

「Additional charges for pet on top of the regular booking fee. Breakfast watered down coffee, muffins and toast. No soundproofing. Not clean, especially the bathroom and the walls. The smoke detector was missing. 」

「nice hotel close to lake side」

「3度目の滞在になります。以前より、少しうるさくなった印象です。駐車場が満車で、宿泊しているにも関わらず、駐車できないことが３泊の間に３回もありました。駐車場自身が管理されておらず、枠外に止めていることで通れなくなっていたり、改善の余地があると思います。」

「The rooms were clean but a bit dated , the bathtub wouldn’t drain properly.We did enjoy our view. Spent some time at the pool and noted ants crawling around and a lot of dead bugs at the inside entrance to the pool. Staff were very accommodating. 」

「Check-in was fast and easy. All staff that I interacted with were great. The room was spotless and the other areas of hotel seemed well maintained.」