マウントスノーグランドサミットリゾートの口コミ

10/10 (非常に良い)

Kat

家族旅行

2024 年 4 月 11 日

良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備

This was such a great find! First time staying at a ski resort and it was perfect! Really enjoyed the ski in / ski out. We had beautiful views from our room complete with balcony overlooking the slopes! Loved the heated outdoor pool and hot tubs. Fire pits outside were also nice to have. Very cozy atmosphere. Everyone was very friendly and helpful at the hotel.

2024 年 4 月に 1 泊滞在

8/10 (良い)

Raymond、New York

2024 年 4 月 9 日

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備

Overall the property matched expectations from the pictures and description. The deli market wasn't open at 7am like the frontdesk indicated and that caused issues with some plans as we were checking out and planned to have breakfast and lunch set. Even when we left at 8:30am it still was not open

2024 年 4 月に 1 泊滞在

8/10 (良い)

Barry

カップルで旅行

2024 年 4 月 9 日

良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備

It was a really nice experience but just one small issue is that I hear noise from other rooms but overall it was really an amazing place and beautiful views

2024 年 4 月に 1 泊滞在

10/10 (非常に良い)

Vanessa

家族旅行

2024 年 4 月 8 日

良かった点 : 設備とサービス、施設のコンディションと設備

Beautiful hotel with lots of perks, they have a pool with hot tubs and gym that’s free access to guests, you can look at the slopes from your room and the fire places/ fire pits are cozy!

2024 年 4 月に 1 泊滞在

8/10 (良い)

Steven

グループ旅行

2024 年 3 月 28 日

良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備

The ski valet was very convenient! They should keep the pool facilities open till 10PM!

2024 年 3 月に 1 泊滞在

10/10 (非常に良い)

WINNIE

2024 年 3 月 17 日

2024 年 3 月に 2 泊滞在

10/10 (非常に良い)

Julie

カップルで旅行

2024 年 3 月 13 日

良かった点 : 設備とサービス

It had snowed the evening and night before our arrival date, and when we arrived late in the afternoon to check in, the parking area was not plowed. The following day it was sunny but the walkway had black ice, no ice melt was down, I ended up slipping and falling - luckily I was ok Otherwise had an excellent stay and stalk was awesome. Wish the restaurant on the hotel was open on Monday , Tuesdays. and Wednesdays though

2024 年 3 月に 1 泊滞在

10/10 (非常に良い)

Kylie

2024 年 2 月 27 日

2024 年 2 月に 3 泊滞在

10/10 (非常に良い)

Linda

家族旅行

2024 年 2 月 25 日

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度

Highly Recommend

Can't beat this place for convenience and service. Very nice staff. Clean and up to date facility. And the mountain is great for all levels of skiers.

2024 年 2 月に 3 泊滞在

Crystal Moser, Office Services Leadからの返信 (投稿日 : 2024 年 2 月 27 日)

Thankyou for your feedback! We hope you will stay with us again soon!

10/10 (非常に良い)

Mike

2024 年 2 月 23 日

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備

2024 年 2 月に 4 泊滞在

Crystal Moser, Office Services Leadからの返信 (投稿日 : 2024 年 2 月 25 日)

Thank you for your feedback!

8/10 (良い)

David、New York

2024 年 2 月 21 日

2024 年 2 月に 4 泊滞在

4/10 (不満)

SHERYL

2024 年 1 月 25 日

気になった点 : 清潔度、スタッフとサービス、施設のコンディションと設備

Staff utterly indifferent. Bed was sloping to floor. Room's lighting was AWFUL. DARK DARK

2024 年 1 月に 3 泊滞在

6/10 (普通)

Kathy

2024 年 1 月 24 日

良かった点 : 清潔度、スタッフとサービス

Good property, fire alarms went off at 3:30 am. Not what I was hopping for on my one night away…….

2024 年 1 月に 1 泊滞在

10/10 (非常に良い)

MIchael

小さなお子様連れの家族旅行

2024 年 1 月 16 日

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備

Great ski-in ski-out options.

2024 年 1 月に 4 泊滞在

Crystal Moser, Office Services Leadからの返信 (投稿日 : 2024 年 1 月 16 日)

Thank you for your feedback! We look forward to having you stay with us again soon!

8/10 (良い)

Glenn

家族旅行

2024 年 1 月 7 日

良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備

Liked that I could send my 11 and 14 year old to the room while my wife and I did a few more runs. Liked the ski garage too. Disliked that housekeeping never tuned our room. If I didn’t t call for fresh towels,would we have had to use the same towels for a 3 nights stay?

2024 年 1 月に 3 泊滞在

6/10 (普通)

Aneta

2024 年 1 月 6 日

2024 年 1 月に 2 泊滞在

10/10 (非常に良い)

Erika

家族旅行

2023 年 12 月 19 日

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度

Enjoyed it immensely! Only thing I would add is microwave in the room.

2023 年 12 月に 2 泊滞在

8/10 (良い)

Elizabeth

家族旅行

2023 年 11 月 25 日

良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備

This is a convenient ski lodge that is comfortable but not cushy. The views and proximity to the ski lifts are what make it a win. The room furnishings are what you’d expect in a basic lodge environment if not slightly dated but very warm, & welcoming.

2023 年 11 月に 1 泊滞在

8/10 (良い)

Lori

2023 年 10 月 29 日

2023 年 10 月に 1 泊滞在

Crystal Moser, Office Services Leadからの返信 (投稿日 : 2023 年 11 月 27 日)

Thank you for your feedback Lori!We look forward to hosting you again soon!

10/10 (非常に良い)

Tammy

家族旅行

2023 年 10 月 15 日

良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備

I cannot say enough good things about this resort. We were there mid October so a slow time for sure, service may be different during "ski season". The staff was extra attentive, the lobby and grounds are beautiful. The rooms clean and spacious. There is a restaurant on premises, but it was closed the night we stayed, staff provided a list of all restaurants in the area (most were also closed) but did manage to find one that delivered.

2023 年 10 月に 1 泊滞在

Joelからの返信 (投稿日 : 2023 年 10 月 15 日)

We are so glad that you enjoyed your stay! Hope to see you again soon!

8/10 (良い)

James

2023 年 10 月 10 日

2023 年 10 月に 2 泊滞在

Crystal Moser, Office Services Leadからの返信 (投稿日 : 2023 年 11 月 27 日)

Thank you for your feedback James!We look forward to hosting you again soon.

6/10 (普通)

Shawna

グループ旅行

2023 年 10 月 10 日

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度

We had to wait over two hours to get checked in and was shocked there was no refrigerator in the room? I thought that was pretty much standard. Everyone was very nice and accommodating so that helped.

2023 年 10 月に 2 泊滞在

Crystal Moser, Office Services Leadからの返信 (投稿日 : 2023 年 10 月 11 日)

Thank you for choosing the Grand Summit Hotel at Mount Snow and for taking the time to provide feedback about your recent experience. It is through feedback from our valued guests that we can work to improve the experience for everyone. I would like to start by apologizing for not meeting your expectations. We strive to make every stay as memorable as possible and make you feel welcome, happy, excited, and safe while you are our guest. I will be sharing your comments regarding with our Managers and coach the team to provide better service in the future. I hope you will give our property a chance to prove that your unsatisfactory experience was an exception. Again, thank you for visiting the Grand Summit Hotel and providing feedback regarding your experience. We hope to exceed your expectations during a future stay.

10/10 (非常に良い)

Roger

2023 年 10 月 10 日

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度

Great place very nice very clean food was great!

2023 年 10 月に 2 泊滞在

Crystal Moser, Office Services Leadからの返信 (投稿日 : 2023 年 10 月 11 日)

Thank you for choosing the Grand Summit Hotel at Mount Snow and for taking the time to provide feedback about your recent experience. Nothing makes our staff feel more appreciated than to hear guests truly felt welcomed and happy during their time with us. Thank you for sharing your comments and we look forward to sharing them with the team! On behalf of the entire Grand Summit Hotel family, thank you again for staying with us and for your feedback. We look forward to hosting you again in the future!

10/10 (非常に良い)

Pascal

2023 年 10 月 10 日

2023 年 10 月に 2 泊滞在

Crystal Moser, Office Services Leadからの返信 (投稿日 : 2023 年 11 月 27 日)

Thank you for your feedback Pascal!We look forward to hosting you again soon.

8/10 (良い)

Andrea

カップルで旅行

2023 年 10 月 7 日

良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備

The inclusiveness of devices were great

2023 年 10 月に 2 泊滞在

Crystal Moser, Office Services Leadからの返信 (投稿日 : 2023 年 10 月 7 日)

Thank you for your feedback! We look forward to hosting you again soon!

10/10 (非常に良い)

Julie

2023 年 9 月 19 日

2023 年 9 月に 2 泊滞在

Crystal Moser, Office Services Leadからの返信 (投稿日 : 2023 年 9 月 22 日)

Thank you for your feedback! We look forward to hosting you again soon!

10/10 (非常に良い)

Pamela

2023 年 9 月 18 日

2023 年 9 月に 1 泊滞在

Crystal Moser, Office Services Leadからの返信 (投稿日 : 2023 年 10 月 11 日)

Thank you for choosing the Grand Summit Hotel at Mount Snow and for taking the time to provide feedback about your recent experience. Nothing makes our staff feel more appreciated than to hear guests truly felt welcomed and happy during their time with us. Thank you for sharing your comments and we look forward to sharing them with the team! On behalf of the entire Grand Summit Hotel family, thank you again for staying with us and for your feedback. We look forward to hosting you again in the future!

8/10 (良い)

Andrew、New York

2023 年 9 月 10 日

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備

2023 年 9 月に 2 泊滞在

Crystal Moser, Office Services Leadからの返信 (投稿日 : 2023 年 9 月 16 日)

Thank you for your feedback! We look forward to hosting you again soon!

8/10 (良い)

Chris

2023 年 8 月 19 日

良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備

Our stay was great! Beautiful property, plenty happening even with the “off season” under way. Lots of good food nearby. Staff was excellent, pool and hot tubs were great. Gym has good cardio equipment but could use more weights and machines for lifting (dumbbells went from 35 to 45, then to 65?and someone had apparently stolen one of the 40lbers) but overall functional enough. Only took a star away because of the bed. It was old, stiff, and uncomfortable.

2023 年 8 月に 2 泊滞在

Crystal Moser, Office Services Leadからの返信 (投稿日 : 2023 年 8 月 22 日)

Thank you for your feedback! We are so pleased you enjoyed your stay! I have forwarded your concern for the bed to management in an effort to improve your future stay. We hope you will return to stay with us soon!

10/10 (非常に良い)

Ron

2023 年 8 月 12 日

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備

2023 年 8 月に 1 泊滞在

Crystal Moser, Office Services Leadからの返信 (投稿日 : 2023 年 8 月 15 日)

Thank you for your feedback! We look forward to hosting you again soon!

4/10 (不満)

Sueyong、Lexington

2023 年 7 月 14 日

2023 年 7 月に 5 泊滞在

2/10 (非常に不満)

Conice

2023 年 6 月 27 日

2023 年 6 月に 2 泊滞在

10/10 (非常に良い)

ML

家族旅行

2023 年 6 月 18 日

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備

Highly recommends

2023 年 6 月に 2 泊滞在

Crystal Moser, Office Services Leadからの返信 (投稿日 : 2023 年 6 月 18 日)

Thank you for your response and thank you for staying with us at Mount Snow Grand Summit! We hope to see you again soon!

10/10 (非常に良い)

Phil

グループ旅行

2023 年 6 月 12 日

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備

Second time I've stayed here. Both times were great!

2023 年 6 月に 2 泊滞在

Crystal Moser, Office Services Leadからの返信 (投稿日 : 2023 年 6 月 15 日)

Thank you for choosing the Grand Summit Hotel at Mount Snow and for taking the time to provide feedback about your recent experience. We look forward to sharing your comments with our team! On behalf of the entire Grand Summit Hotel family, thank you again for staying with us and for your feedback. We look forward to hosting you again in the future!

8/10 (良い)

Stefan

家族旅行

2023 年 5 月 31 日

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備

Nice place to stay for access to local activities like golf and hiking.

2023 年 5 月に 2 泊滞在

Crystal Moser- Mount Snow Office Leadからの返信 (投稿日 : 2023 年 6 月 1 日)

Thank you Stefan for the kind review and for staying with us! We hope to host you again soon!

10/10 (非常に良い)

宿泊されたお客様

グループ旅行

2023 年 3 月 21 日

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度

2023 年 3 月に 2 泊滞在

Crystal Moserからの返信 (投稿日 : 2023 年 3 月 21 日)

Thank you for your feedback! We hope to see you again in the future!

8/10 (良い)

Felix

グループ旅行

2023 年 3 月 16 日

良かった点 : 清潔度、施設のコンディションと設備

The hotel was conveniently located at the base of the mountain, and the property/rooms and amenities were very nice. We were a little disappointed that we had to valet our vehicle and then walk all the way down the hill and dig it out ourselves for over an hour in order to get it out of "valet". We also had a hard time getting any dinner and breakfast our last night and morning there I guess due to short staffing and weather

2023 年 3 月に 2 泊滞在

Crystal からの返信 (投稿日 : 2023 年 3 月 17 日)

Thank you for your feedback Felix! I am excited that you enjoyed our location, property/rooms, and amenities. Our slopeside location is certainly one of my favorite parts of our hotel. My apologies we did not have the opportunity to exceed your expectations. Tuesday's storm left us with 4 feet of snow and your understanding is deeply appreciated. I will be sharing your comments regarding with our Managers and coach the team to provide better service in the future. Again, thank you for visiting the Grand Summit Hotel and providing feedback regarding your experience.

10/10 (非常に良い)

David

2023 年 3 月 14 日

良かった点 : 清潔度、施設のコンディションと設備

2023 年 3 月に 1 泊滞在

Crystal -からの返信 (投稿日 : 2023 年 4 月 7 日)

Thank you for your feedback! We hope to see you again in the future!

10/10 (非常に良い)

Jesse

家族旅行

2023 年 3 月 13 日

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度

2023 年 3 月に 2 泊滞在

Crystalからの返信 (投稿日 : 2023 年 3 月 17 日)

Thank you for your feedback! We hope to see you again in the future!

10/10 (非常に良い)

Marek

家族旅行

2023 年 2 月 28 日

良かった点 : スタッフとサービス、設備とサービス、施設のコンディションと設備

The new

2023 年 2 月に 2 泊滞在

Crystalからの返信 (投稿日 : 2023 年 2 月 28 日)

Thank you for your feedback! We hope to see you again in the future!

10/10 (非常に良い)

宿泊されたお客様

家族旅行

2023 年 2 月 20 日

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度

Great hotel. Very convenient ski in ski out. Very friendly, professional staff.

2023 年 2 月に 3 泊滞在

Crystalからの返信 (投稿日 : 2023 年 2 月 20 日)

Thank you for your feedback! We hope to see you again in the future!Crystal Moser, Office Services LeadMount Snow Grand Summit

8/10 (良い)

Jeff

2023 年 1 月 25 日

良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備

2nd time staying here this winter. Much better experience this time. Easy check in, clean and comfortable room. No complaints

2023 年 1 月に 1 泊滞在

Crystal からの返信 (投稿日 : 2023 年 1 月 27 日)

Thank you for choosing the Grand Summit Hotel at Mount Snow and for taking the time to provide feedback about your recent experience. Nothing makes our staff feel more appreciated than to hear guests truly felt welcomed and happy during their time with us. IF there is ever anything you need please let us know! We look forward to hosting you again in the future!Sincerely,Crystal MoserOffice Services LeadMount Snow Grand Summit

10/10 (非常に良い)

Sean

家族旅行

2023 年 1 月 23 日

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度

2023 年 1 月に 2 泊滞在

Crystalからの返信 (投稿日 : 2023 年 1 月 23 日)

Thank you for choosing the Grand Summit Hotel at Mount Snow and for taking the time to provide feedback about your recent experience. Nothing makes our staff feel more appreciated than to hear guests truly felt welcomed and happy during their time with us. On behalf of the entire Grand Summit Hotel family, thank you again for staying with us and for your feedback. We look forward to hosting you again in the future!Sincerely,Crystal MoserOffice Services LeadMount Snow Grand Summit

8/10 (良い)

Leonardo

小さなお子様連れの家族旅行

2023 年 1 月 22 日

良かった点 : 清潔度、スタッフとサービス

The hotel is the best place to stay in terms of convenience for skiing, it's clean the staff is excellent and the room very comfortable, though it's pretty old and needs updates on heaters that are very loud, tv sets as well as maintenance on faucets and cabinets. The deli where you can get breakfast and buy goods lacks variety and quality, and there are no healthy meals.

2023 年 1 月に 4 泊滞在

Crystalからの返信 (投稿日 : 2023 年 1 月 23 日)

Thank you for choosing the Grand Summit Hotel at Mount Snow and for taking the time to provide feedback about your recent experience. Nothing makes our staff feel more appreciated than to hear guests truly felt welcomed and happy during their time with us. Thank you for sharing your comments and we look forward to sharing them with the team! I have shared your concerns regarding sounds, maintenance, and deli options with our Managers in efforts to provide better service to you in the future. On behalf of the entire Grand Summit Hotel family, thank you again for staying with us and for your feedback. We look forward to hosting you again in the future!Sincerely,Crystal MoserOffice Services LeadMount Snow Grand Summit

6/10 (普通)

marlon

グループ旅行

2022 年 12 月 26 日

良かった点 : 清潔度、設備とサービス、施設のコンディションと設備

the room was ready to late; after 5 oclock

Crystal からの返信 (投稿日 : 2022 年 12 月 27 日)

Dear Mr./Ms. marlon,Thank you for choosing the Grand Summit Hotel at Mount Snow and for taking the time to provide feedback about your recent experience. I would like to start by apologizing to you for not meeting your expectations during your recent stay. I appreciate your comments regarding the inability to check into your room on time. We strive to make every stay as memorable as possible and make you feel welcome, happy, excited, and safe while you are our guest. I am sorry that we failed at that mission. I will be sharing your comments with our Managers and coach the team to provide better service in the future.I hope you will give our property a chance to prove that your unsatisfactory experience was an exception. Again, thank you for your feedback, and if I can be of assistance, please contact me directly at 802-464-6600.Sincerely,

10/10 (非常に良い)

Christine

2022 年 12 月 12 日

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度

2022 年 8 月に 3 泊滞在

Crystalからの返信 (投稿日 : 2022 年 12 月 13 日)

Thank you for your feedback! We are so glad you enjoyed your stay!

10/10 (非常に良い)

Richard

2022 年 10 月 31 日

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度

2022 年 10 月に 2 泊滞在

Kellyからの返信 (投稿日 : 2022 年 11 月 8 日)

Thank you so much for your feedback! We hope to see you again in the future!

8/10 (良い)

Lynn

家族旅行

2022 年 10 月 29 日

良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備

A really pretty place. Not too crowded in fall. Restaurants not open, which was a bummer, but nice surroundings.

2022 年 10 月に 2 泊滞在

Kellyからの返信 (投稿日 : 2022 年 11 月 8 日)

Thank you so much for your feedback! We hope to see you again in the future!

10/10 (非常に良い)

Carl

出張

2022 年 10 月 26 日

良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備

Everything went well, great place, pools are incredible and breakfast delicious. Could do bathroom (bath&shower) upgrade but that's really looking for trouble cause my experience was amazing.

2022 年 10 月に 1 泊滞在

Kellyからの返信 (投稿日 : 2022 年 11 月 8 日)

Thank you so much for your feedback! We hope to see you again in the future!

8/10 (良い)

Victoria

2022 年 10 月 21 日

良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備

Beautiful place. Will definitely keep in mind for another time

2022 年 10 月に 2 泊滞在

Kellyからの返信 (投稿日 : 2022 年 11 月 8 日)

Thank you so much for your feedback! We hope to see you again in the future!

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