航空写真

ナー ビーチ モーテルの口コミ

2.5 out of 5
ナー ビーチ モーテル
395 Post Road, Wells, ME

口コミ

7.6

良い

評価 10 - 458 件の口コミ中 156 件が非常に良い" "
評価 8 - 458 件の口コミ中 147 件が良い" "
評価 6 - 458 件の口コミ中 75 件が普通" "
評価 4 - 458 件の口コミ中 39 件が不満" "
評価 2 - 458 件の口コミ中 41 件が非常に不満" "

7.8/10

清潔度

8.0/10

スタッフとサービス

7.2/10

設備とサービス

7.2/10

施設のコンディションと設備

7.2/10

環境への配慮

口コミ

2/10 (非常に不満)

Kaydia everbless

気になった点 : 清潔度、施設のコンディションと設備
2024 年 5 月に 3 泊滞在
Bonnieからの返信 (投稿日 : 2024 年 5 月 11 日)
Dear Kaydia,Thank you for taking out time to Provide us with your Value Able feedback as we can see that you did not have a pleasant stay at the Ner Beach Motel, Please KIndly Let us the issues that you faced during your stay so that we can make the needed changes for your future stays. we hope to have you again at our Property in the coming future.

10/10 (非常に良い)

Amanda

良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
I had a wonderful stay here. It was perfect for my trip.
2024 年 5 月に 4 泊滞在
Viraagからの返信 (投稿日 : 2024 年 5 月 8 日)
THank you for your great review and staying with us. Hope to see you soon

8/10 (良い)

Gary

良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
The clerk was congenial and helpful. The first room to which I was assigned, however, had the door ajar, lights on and bed unmade. He quickly re-assigned me to a room which was in order.
2024 年 5 月に 1 泊滞在
Managerからの返信 (投稿日 : 2024 年 5 月 6 日)
Hello Gary,We appreciate your positive feedback on our clerk's service, and I'm glad to hear that the issue with your initial room was promptly resolved. We always strive to ensure our guests have a pleasant stay. Thank you for bringing this to our attention for improvement.

6/10 (普通)

Mary

家族旅行
良かった点 : 清潔度、スタッフとサービス
Clean, easy to get to
2024 年 4 月に 1 泊滞在
Bonnieからの返信 (投稿日 : 2024 年 4 月 26 日)
Thank you so much, Mary, for sharing your experience at Ner Beach Motel! We're delighted to hear that you found our accommodations clean and easily accessible. Providing a comfortable and convenient stay is our top priority, and we're thrilled that we could meet your expectations. We look forward to welcoming you back for another enjoyable visit in the future!

8/10 (良い)

Donna or Joe、Okmulgee

2024 年 4 月に 2 泊滞在
Managerからの返信 (投稿日 : 2024 年 5 月 1 日)
Hello Donna or Joe, We appreciate your recent stay at our hotel. If you have any specific feedback, we encourage you to kindly reach out to us directly. We value your experience and look forward to welcoming you back in the future.

8/10 (良い)

Betty

カップルで旅行
Checkin was not easy-nobody was there & I was ringing the bell. Was about to call when a cleaning staff member showed up. She was lovely but one shouldn't have to scramble about to check in. It was before 5:09
2024 年 3 月に 1 泊滞在
Managerからの返信 (投稿日 : 2024 年 3 月 14 日)
Hello Betty, We apologize for any inconvenience you experienced during check-in. We appreciate your feedback and will address this with our team for improvement. Your comfort and satisfaction are important to us, and we aim to provide a seamless experience for all our guests. Thank you for bringing this to our attention.

10/10 (非常に良い)

Michael

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
We always enjoy our stay here. Staff is very friendly and helpful!! The only thing that needs to be done is updating living room furniture...
2024 年 2 月に 3 泊滞在
Managerからの返信 (投稿日 : 2024 年 2 月 23 日)
Hello Michael,We appreciate your kind feedback about our staff and your stay. Your suggestion about updating the living room furniture has been noted for future consideration. Thank you for choosing our hotel, and we hope to welcome you back again soon.

10/10 (非常に良い)

Nicole

家族旅行
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Great place
The room was large with a fairly decent sized refrigerator and a nice table to eat at. The beds were comfortable and the mini split was so quiet. We would come again!
2024 年 2 月に 1 泊滞在
Managerからの返信 (投稿日 : 2024 年 2 月 20 日)
Hello Nicole,We are delighted to hear that you enjoyed the spacious room, comfortable beds, and quiet mini split during your stay with us. Your kind words are much appreciated, and we hope to have the pleasure of welcoming you back in the future!

10/10 (非常に良い)

Matthew

良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Affordable clean and comfortable!
2024 年 2 月に 1 泊滞在
Managerからの返信 (投稿日 : 2024 年 2 月 6 日)
Hello Matthew,Thank you for your kind words regarding our affordable, clean, and comfortable accommodations. We strive to provide a pleasant stay for all our guests and appreciate your positive feedback. Should you have any future travel needs, we would be delighted to welcome you back to our hotel.

6/10 (普通)

ray

出張
良かった点 : スタッフとサービス
気になった点 : 清潔度、客室の快適度
Warm it up
Room was freezing upon check in. Took an hour to warm up with the mini split. Great water pressure. TV remote only got 1 Channel. No conditioner just shampoo
2024 年 2 月に 1 泊滞在
Managerからの返信 (投稿日 : 2024 年 2 月 7 日)
Hello ray, Thank you for sharing your feedback with us. We apologize for any inconvenience you experienced with the temperature of your room and the TV remote. We appreciate your positive comment about the water pressure. Our team strives to provide a comfortable stay for all guests. We will address these concerns with our maintenance and housekeeping teams to ensure a better experience for future guests.

10/10 (非常に良い)

Christine

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
2023 年 12 月に 1 泊滞在
Managerからの返信 (投稿日 : 2024 年 1 月 8 日)
Hello Christine,Thank you for choosing our hotel for your stay! We are delighted to hear that you had such a wonderful experience. Should you have any further comments or suggestions, feel free to reach out to us directly. We look forward to welcoming you back in the future.

6/10 (普通)

Cathleen

カップルで旅行
良かった点 : 清潔度
気になった点 : スタッフとサービス
It was clean and is in a good location. Just a basic room,no frills but we were not there to sight see so that was fine. Unable to figure how to work the tv. No staff available at all! No one ever in the office. Never informed that our key would be left in the mailbox so that was distressing when we tried to check in. Tried to call several times and it would ring once and then go to a busy signal. Found an employee, finally, walking with a trash bag and they told us where the key to our room would be. Had emailed them to see what was going on but never got a response so this was distressing since we could only check in between 3 pm to 5 pm. Given the time of year we were there it was quiet.
2023 年 12 月に 3 泊滞在
Managerからの返信 (投稿日 : 2023 年 12 月 23 日)
Hello Cathleen,Thank you for your feedback on your recent stay with us. We appreciate your compliments on the cleanliness and location of our hotel. We apologize for any inconvenience you experienced with the TV and the lack of staff availability. We strive to provide excellent customer service and we regret that it fell short in this instance. We will address your concerns with our team to ensure a better experience for future guests. We hope you enjoyed the quiet atmosphere during your stay.

10/10 (非常に良い)

Sheila

家族旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
I would highly recommend! They offered great communication and the room was as expected. Everything was great! I love the area!
2023 年 12 月に 1 泊滞在
Managerからの返信 (投稿日 : 2023 年 12 月 23 日)
Hello Sheila,Thank you so much for taking the time to share your positive experience with us! We are delighted to hear that you found our communication excellent and that your room met your expectations. We take pride in providing a great stay for our guests. We're glad you enjoyed the area as well! We appreciate your recommendation and hope to welcome you back in the future.

8/10 (良い)

James

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Oh unquiet hristmas by the Sea visit
Having ice for your guests would be good. Most hotels/motels provide it. Otherwise friendly staff.
2023 年 12 月に 1 泊滞在
Managerからの返信 (投稿日 : 2023 年 12 月 12 日)
Hello James,Thank you for your feedback on our hotel. We appreciate your compliments regarding our friendly staff. We apologize for any inconvenience caused by the lack of ice availability during your stay. We will certainly take this into consideration for future improvements.

8/10 (良い)

Maryann

グループ旅行
2023 年 12 月に 1 泊滞在
Managerからの返信 (投稿日 : 2023 年 12 月 11 日)
Hello Maryann, We appreciate you choosing our hotel for your stay. We regret that your experience was not up to your expectations. If you could kindly reach out to us with any specific feedback, we would be more than happy to address your concerns. We hope to have the opportunity to better serve you in the future.

6/10 (普通)

Linda

出張, カップルで旅行
Was clean but the room was very small for a queen size bed
2023 年 12 月に 1 泊滞在
Managerからの返信 (投稿日 : 2023 年 12 月 10 日)
Hello Linda,Thank you for sharing your feedback with us. We appreciate your comments regarding the cleanliness of our hotel. We understand that room size is an important aspect for our guests and we apologize if it did not meet your expectations. We value your input and will take it into consideration to improve our offerings in the future.

2/10 (非常に不満)

Louis

気になった点 : 設備とサービス、施設のコンディションと設備
I was very disappointed. The coffeemaker didn't work. The TV volume didn't work. I waited to speak with staff the next day but they weren't scheduled until 11AM??? Does that sound weird? Worst of all, I was accosted by a guest who told me to get off the property! Not sure what to do next. They don't answer their phone. Weirdest and worst hotel.
2023 年 12 月に 1 泊滞在
Managerからの返信 (投稿日 : 2023 年 12 月 9 日)
Hello Louis, Thank you for bringing these concerns to our attention. We apologize for any inconvenience you experienced during your stay. We encourage guests to report any issues with in-room amenities directly to our staff for immediate assistance. Our team's schedule is designed to accommodate the majority of our guests, and we apologize if this was not convenient for you. We take the safety and comfort of our guests seriously and will address the incident accordingly. For further assistance, please contact our management team.

10/10 (非常に良い)

Everett

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
2023 年 11 月に 2 泊滞在
Bonnieからの返信 (投稿日 : 2023 年 12 月 5 日)
Dear Everett,Thank you for taking out time to provide us with your valuable feedback,we hope you enjoyed your stay at The Ner Beach Motel,we Hope to Host you again at Our Property in the coming future.

8/10 (良い)

宿泊されたお客様

グループ旅行
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
2023 年 12 月に 1 泊滞在
Bonnieからの返信 (投稿日 : 2023 年 12 月 5 日)
Dear Guest,Thank you for taking out time to Provide us with your valuable feedback, we hope that you enjoyed your stay at the Ner Beach Motel, we hope to host you again at our Property in the coming future.

6/10 (普通)

Phyl

出張
良かった点 : 清潔度、スタッフとサービス
気になった点 : 客室の快適度
2023 年 11 月に 6 泊滞在
Managerからの返信 (投稿日 : 2023 年 11 月 26 日)
Hello Phyl,We're sorry to hear that your experience fell short of expectations. We would appreciate it if you could reach out to us directly with any specific feedback, as we value the opportunity to address and improve upon any issues you may have encountered during your stay. We hope to welcome you back in the future for a more enjoyable experience.

10/10 (非常に良い)

Anne

家族旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
We were overall very satisfied.
2023 年 11 月に 2 泊滞在
Managerからの返信 (投稿日 : 2023 年 11 月 12 日)
Hello Anne,Thank you for sharing your feedback! We're delighted to hear that you had a satisfactory experience with us. We strive to provide excellent service and it's great to know we met your expectations. We appreciate your patronage and hope to welcome you back in the future.

8/10 (良い)

Alan R

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
2023 年 11 月に 1 泊滞在
Managerからの返信 (投稿日 : 2023 年 11 月 5 日)
Hello Alan R,Thank you for taking the time to share your feedback with us. We greatly appreciate your rating and are glad to hear that your experience exceeded expectations. Should you have any future travel plans, we would be delighted to welcome you back to our hotel.

6/10 (普通)

Émilie

グループ旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Un beau bon pas cher motel ! Nous y sommes allées en off -season et c'était bien. Réceptionniste super accueillante.
2023 年 10 月に 4 泊滞在
Melissa Acostaからの返信 (投稿日 : 2023 年 10 月 22 日)
Merci beaucoup pour votre retour Mme Julie, nous espérons vous revoir, passez une merveilleuse journée.

8/10 (良い)

Toma

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
Simple, clean yet cheaper than others in the area. Bed sheets could have been warmer.
2023 年 10 月に 4 泊滞在
Melissa Acostaからの返信 (投稿日 : 2023 年 10 月 22 日)
Thank you so much for your feedback Mr. Toma, have a wonderful day.

8/10 (良い)

clayton

カップルで旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
We were afraid at first but the reviews are not all that correct The rooms are clean updated and well appointed the staff were friendly and welcoming don’t always go by the reviews take a look for yourself
2023 年 10 月に 2 泊滞在
Melissa Acostaからの返信 (投稿日 : 2023 年 10 月 16 日)
Thank you so much for your feedback Mr. Clayton, have a wonderful day.

8/10 (良い)

Debra

良かった点 : 清潔度、スタッフとサービス、客室の快適度
2023 年 10 月に 5 泊滞在
Managerからの返信 (投稿日 : 2023 年 10 月 14 日)
Hello Debra,Thank you for your review. We appreciate your positive feedback and we look forward to welcoming you back soon.

6/10 (普通)

Wilmar

良かった点 : スタッフとサービス
2023 年 10 月に 1 泊滞在
Ne'r beachからの返信 (投稿日 : 2023 年 10 月 16 日)
Thank you so much for your feedback, have a great day.

10/10 (非常に良い)

Colleen

カップルで旅行, グループ旅行
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
More than accommodating. This property was off the main road so walking distance to restaurants and shops. Short drive to the ocean. And the staff was wonderful. They were able to help us in our stay with an early check in to get ready for a local wedding. Would stay here again
2023 年 10 月に 1 泊滞在
Managerからの返信 (投稿日 : 2023 年 10 月 28 日)
Hello Colleen,Thank you for your kind words! We're glad to hear that you enjoyed our convenient location and helpful staff. We look forward to welcoming you back for another pleasant stay in the future!

10/10 (非常に良い)

Gary

グループ旅行
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Great Spot
Parking situation was convenient. Room was spacious and modern. We plan to stay there again.
2023 年 10 月に 1 泊滞在
Ne'r beachからの返信 (投稿日 : 2023 年 10 月 10 日)
Thank you so much for your feedback Mr. Gary, have a wonderful day

10/10 (非常に良い)

Nancy

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
2023 年 10 月に 1 泊滞在
Ne'r beachからの返信 (投稿日 : 2023 年 10 月 10 日)
Thank you so much for your feedback Nancy, have a wonderful day.

4/10 (不満)

Joyce

良かった点 : 清潔度、スタッフとサービス
気になった点 : 設備とサービス
Obviously I did not see all the negative reviews of this place posted on Expedia. Had I seen them I would not have stayed there. First the positives: It was quiet and the management was pleasant. Now the negatives: There was no phone or clock in the room. I complained and a worker brought one up to the room but it did not work - could not set the time at all (never mind the alarm). The bath tub did not have a non-slip floor and the only grab bar was very short and very low - totally useless. I was actually afraid to take a shower. The WiFi was substandard. During the day when others were on it I was not able to play an on-line game because it kept disconnecting. I was also not able to watch a streamed news program because it kept disconnecting. I tried again around 4:00 a.m. and was able to do both. Not a place I would recommend. I don't know who wrote all those Excellent reviews. They must not have much experience staying in motels.
2023 年 10 月に 2 泊滞在
Ne'r beachからの返信 (投稿日 : 2023 年 10 月 8 日)
Hello Mrs. Joyce we apologize for any inconvenient, we are going to improve to offer a better experience for our customers.

10/10 (非常に良い)

Timothy

2023 年 10 月に 1 泊滞在
Ne'r beachからの返信 (投稿日 : 2023 年 10 月 27 日)
Thank you so much for your feedback Mr. Timothy have a wonderful day.

2/10 (非常に不満)

Alden

2023 年 9 月に 8 泊滞在
Managerからの返信 (投稿日 : 2023 年 10 月 27 日)
Hello Alden,We apologize for any inconvenience you experienced during your stay. Please provide more details so we can address your concerns appropriately.

10/10 (非常に良い)

Donald

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
I'll be back.
Great value for the price. Older property but well maintained. Wouldn't hesitate to book again.
2023 年 10 月に 3 泊滞在
D. valerioからの返信 (投稿日 : 2023 年 10 月 5 日)
Hello, Donald Thank you very much for your feedback to us and our staff. It is important to know that you are totally satisfactory with your stay with us.

10/10 (非常に良い)

Travis

カップルで旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Friendly staff and great location
2023 年 9 月に 2 泊滞在
D. valerioからの返信 (投稿日 : 2023 年 10 月 1 日)
Thank you very much for your rating. It is very important that your stay with us is very pleasant for you since our staff work very hard to make your stay happy. We hope to have you here again.

4/10 (不満)

Lisa

グループ旅行
良かった点 : 清潔度
気になった点 : 設備とサービス
The pool and grounds were perfectly maintained. The photo on the website did not match the room we stayed in. The reservation was for 3 adults; only 2 sets of towels were provided. I had to go to the office twice for toilet paper refills for a 3 day stay. A kitchenette with no table to eat at. The HVAC system is inadequate. No shelving in bathroom. Ironing board but no hangers. Very limited closet space.
2023 年 9 月に 2 泊滞在
Managerからの返信 (投稿日 : 2023 年 9 月 30 日)
Hello Lisa,Thank you for taking the time to share your comments regarding our towels and room. Thank you for choosing our hotel. We appreciate your business and hope to see you again soon.

10/10 (非常に良い)

Stan

家族旅行
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Amazing accommodations, even more amazing employe.
Our stay was incredible, from check in to check out. The staff was very accommodating. The only issue I had was the shower didn’t get any higher than lukewarm. However, the kitchen and bathroom sinks got very hot. Considering this was only a very minor inconvenience, it did not seem worth “complaining” about. On the night before checkout, we ended up experiencing some car issues on the way back. Though we made it back, the car was ultimately disabled until we could repair it on-site just enough to make it to the auto parts store 7 miles up the road. This meant we would be a little later than 11AM checkout time. The staff was very understanding and accommodating, and allowed us extra time including letting the baby nap inside the unit while we worked on the car. We had some help from some other great guests to get the car mobile enough to move 7 miles to NAPA to get us back on the road. I cannot recommend this place enough and we will definitely stay again in the future.
2023 年 9 月に 3 泊滞在
Managerからの返信 (投稿日 : 2023 年 10 月 28 日)
Hello Stan,Thank you for your kind words! We appreciate your feedback and are glad to hear that our staff was accommodating during your car issues. We apologize for the lukewarm shower and will address this issue. We look forward to welcoming you back in the future

8/10 (良い)

Tammy

2023 年 9 月に 3 泊滞在
Managerからの返信 (投稿日 : 2023 年 9 月 28 日)
Hello Tammy,We appreciate your time in sharing your feedback. We continuously strive to give our valued guests a wonderful experience and hope to provide you with that on your next stay.

10/10 (非常に良い)

Michael

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Very comfortable and quiet!!!
Always a pleasure to stay here... 2 bedroom apartment is perfect!!!
2023 年 9 月に 2 泊滞在
Managerからの返信 (投稿日 : 2023 年 9 月 27 日)
Hello Michael,To provide our guests with an enjoyable experience is our primary goal. Thank you for sharing your feedback regarding our hotel. We hope you'll return to see how we continue to improve our service and hospitality.

8/10 (良い)

Robin J

良かった点 : 設備とサービス
Thank you. We appreciate you allowing an early check in for keys, so we could attend the production at the OGT playhouse. Nice check in and stay.
2023 年 9 月に 1 泊滞在
Bonnieからの返信 (投稿日 : 2023 年 9 月 25 日)
Dear Robin J,Thank you for taking the time to share your review of your recent stay at Ner Beach Motel on Expedia.com! We are delighted to hear that you had a positive experience with us.We understand the importance of accommodating our guests' needs, and we're pleased that our early check-in option allowed you to attend the production at the OGT Playhouse with ease. It's wonderful to know that you found the check-in process to your liking and enjoyed your stay overall.We appreciate your kind words and hope to have the pleasure of welcoming you back to Ner Beach Motel in the future. If you ever plan another visit to the area, don't hesitate to reach out. We'd be thrilled to host you again.Thank you for choosing us for your accommodations, and we wish you many more enjoyable trips in the future!Warm regards,Bonnie DesaiNer Beach Motel Management

8/10 (良い)

Michelle

家族旅行, グループ旅行
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
We truly enjoyed our stay. We were here years ago and it looks like there have been many upgrades to the room. The staff are friendly, kind, and go above and beyond to make you feel at home. We are looking forward to coming back.
2023 年 9 月に 1 泊滞在
Bonnieからの返信 (投稿日 : 2023 年 9 月 25 日)
Dear Michelle,Thank you so much for sharing your wonderful review of your recent stay at Ner Beach Motel on Expedia.com! We're absolutely thrilled to hear that you had an enjoyable experience with us.It's fantastic to know that you noticed and appreciated the upgrades we've made to our rooms since your last visit. We're committed to providing our guests with comfortable and up-to-date accommodations.Our staff takes pride in delivering exceptional service, and we're delighted that you found them to be friendly, kind, and willing to go above and beyond to make you feel at home. Creating a welcoming and comfortable atmosphere for our guests is always a top priority for us.We can't wait to welcome you back for another stay at Ner Beach Motel. Your return visit would be an honor, and we look forward to exceeding your expectations once again. If you have any special requests or preferences for your next stay, please don't hesitate to let us know in advance, and we'll do our best to accommodate them.Thank you for choosing Ner Beach Motel, and until we have the pleasure of hosting you again, we wish you safe travels and many more memorable experiences!Warm regards,Bonnie DesaiNer Beach Motel Management

8/10 (良い)

Dawn

家族旅行
良かった点 : スタッフとサービス
気になった点 : 設備とサービス、施設のコンディションと設備
TV didn't work and they wouldn't answer the phone!! Yeah forget what that was
2023 年 9 月に 1 泊滞在
Bonnieからの返信 (投稿日 : 2023 年 9 月 25 日)
Dear Dawn,Thank you for taking the time to share your feedback regarding your recent stay at Ner Beach Motel on Expedia.com. We sincerely apologize for the inconvenience you experienced during your visit.It's disheartening to hear that you encountered issues with the TV and were unable to reach our staff promptly. This does not align with the level of service we aim to provide, and we deeply regret any frustration this may have caused.Rest assured that we take your comments seriously, and we will investigate the matter to ensure that such issues do not recur in the future. Our goal is to provide a seamless and enjoyable experience for all our guests.We genuinely appreciate your feedback as it helps us identify areas for improvement. We would be grateful for the opportunity to make it up to you on a future stay. Please feel free to reach out to us directly, and we will do our best to ensure your next visit exceeds your expectations in every way.Once again, we apologize for any inconvenience you encountered and hope to have the privilege of hosting you again in the future.Warm regards,Bonnie DesaiNer Beach Motel Management

8/10 (良い)

Deborah

良かった点 : 清潔度、スタッフとサービス、客室の快適度
Everything appeared to be clean. Nothing fancy, but certainly acceptable. Convenient location.
2023 年 9 月に 1 泊滞在
Managerからの返信 (投稿日 : 2023 年 9 月 24 日)
Hello Deborah,On behalf of our entire staff, we thank you for your business and for your comments regarding our location. Your voice is so important to us and we hope you'll return so that we may have the opportunity to provide you with a five star experience.

8/10 (良い)

Zachariah

グループ旅行
良かった点 : 施設のコンディションと設備
Odd check in times/ procedures, but this was my first time traveling. Check in was quick and nice. Room was clean, not dusted. Blanket was awful, bed was decently comfy compared to jail. Wi-Fi is terrible, tv was nice and cable worked. Bathroom was spotless, very limited towels. Coffee was provided in your room. Maid service tag didn’t do anything. Not a quiet area you can hear everything room to room. Room 7 is next to a washer/drier/ utility room, can get loud. It was very quiet at night. Water pressure was nice, had Wall mount A/c and heat. Hotel is amazing for walking to the beach, half mile walk, very fun longboard/ skateboard. Locals were very nice. Beach experience was nice, hotel is also convenient to drive to kennebunk for the other beach. Dairy Queen is near by, we don’t have one from where I am. Decent stay.
2023 年 9 月に 2 泊滞在
Managerからの返信 (投稿日 : 2023 年 9 月 23 日)
Hello Zachariah,Your feedback will serve as encouragement to all of our staff as we strive to continuously improve the quality of our services to provide an exceptional guest experience. Thank you for sharing with us about our bed as well as our towels. We hope that you will return as it is our ongoing goal to surpass expectations of service and accommodations.

10/10 (非常に良い)

Anthony

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
2023 年 9 月に 3 泊滞在
Melissa Acostaからの返信 (投稿日 : 2023 年 9 月 19 日)
Thank you so much for your feedback Anthony, we are glad you enjoyed your stay with us, have a wonderful day and we hope to see you soon.

10/10 (非常に良い)

Denise

家族旅行
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Perfectly clean and quiet.
2023 年 9 月に 1 泊滞在
Melissa Acostaからの返信 (投稿日 : 2023 年 9 月 18 日)
Thank you so much for your feedback Mrs. Denise, we are so happy you enjoyed your stay with us, hope to see you soon, have a wonderful day.

10/10 (非常に良い)

Maryjane

家族旅行
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
N'er Beach
The Staff here is wonderful and friendly. The place was very clean. It was quiet. I was able to get extra items easily, ie towels and toilet paper ect. The only thing that didn't work was the coffee maker:-( Otherwise my stay was really great. Wifi was easily accessible and free.
2023 年 9 月に 2 泊滞在
Melissa Acostaからの返信 (投稿日 : 2023 年 9 月 18 日)
Thank you so much for your feedback Mrs. Maryjane, we are so happy you enjoyed your stay with us, have a wonderful day.

6/10 (普通)

Maryse

カップルで旅行
良かった点 : スタッフとサービス
気になった点 : 設備とサービス、施設のコンディションと設備
Ce n’était pas notre première expérience à cet hôtel. À notre grande déception, la piscine n’était pas accessible les 3 premiers jours sans que nous en soyons averties. L’équipement de cuisine laissait à désirer : pas de linge à vaisselle, une tasse à café pour deux, frigo ou le lait gelait, …
2023 年 9 月に 4 泊滞在
Managerからの返信 (投稿日 : 2023 年 9 月 13 日)
Hello MaryseIt's our ambition to give you a five star experience, and it's disheartening to discover that this is not the impression we left you with. We understand the frustration and we want to make sure that our guests are always comfortable. We appreciate that you've informed us of a need to address housekeeping policies and procedures. We are always looking for ways to improve upon the guest experience and I hope you will return to see how we continue to grow and evolve.,

6/10 (普通)

Denise

カップルで旅行
気になった点 : スタッフとサービス、設備とサービス
Our vacation was great, we love Maine. Unfortunately, I had to contend with getting a refund on an over-charge, that was excruciating. Expedia did nothing to help with the underlying issue. After too many days, I eventually gained access to the right person to speak with at the motel. I will never consider vacationing here again nor would I recommend Expedia as a booking agent!!
2023 年 8 月に 5 泊滞在
Managerからの返信 (投稿日 : 2023 年 9 月 13 日)
Hello DeniseThrough feedback like yours we are able to address our weaknesses and to improve upon them and we thank you for taking the time to write. It is disheartening to learn that you did not enjoy your stay and that the room was not properly and thoroughly cleaned and maintained according to the high standards of our housekeeping and maintenance staff. Again, thank you for bringing this matter to our attention so that we can make sure no future guest experiences the same inconvenience. We hope that you will change your mind about giving us a second chance and that you will someday return to be impressed by the changes we've made.,

10/10 (非常に良い)

Karen

家族旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス
We liked the layout of our 'room', it looked like a 1 bedroom efficiency apartment! We also liked how quiet the neighborhood was, we didn't hear our neighbors. The pool was also enjoyable.
2023 年 9 月に 2 泊滞在
Managerからの返信 (投稿日 : 2023 年 9 月 13 日)
Hello Karen,On behalf of our entire staff, we thank you for your business and for your comments regarding our room and also our pool. We hope to see you again to provide you with an exceptional level of service and hospitality.