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ザ シーベル ウェリントン ソーンドンの口コミ

3.5 out of 5
ザ シーベル ウェリントン ソーンドン
172 Thorndon Quay, Wellington, Wellington

口コミ

8.8

非常に良い

評価 10 - 38 件の口コミ中 22 件が非常に良い" "
評価 8 - 38 件の口コミ中 9 件が良い" "
評価 6 - 38 件の口コミ中 6 件が普通" "
評価 4 - 38 件の口コミ中 1 件が不満" "
評価 2 - 38 件の口コミ中 0 件が非常に不満" "

9.4/10

清潔度

9.0/10

スタッフとサービス

7.8/10

設備とサービス

9.2/10

施設のコンディションと設備

8.2/10

環境への配慮

口コミ

10/10 (非常に良い)

Antonio、Meridian

2024 年 3 月に 1 泊滞在

10/10 (非常に良い)

Norman

出張
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
気になった点 : 設備とサービス
Clean
2024 年 2 月に 1 泊滞在

6/10 (普通)

Graham

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
気になった点 : 設備とサービス
Isolated from town, bad location
2024 年 3 月に 1 泊滞在

10/10 (非常に良い)

Mitchell、Ithaca

2024 年 3 月に 1 泊滞在

10/10 (非常に良い)

Claire、Auckland

出張
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Was in Wellington for business and this property was perfect. Good sized room - with everything I needed. Nice and new! Comfortable bed and very clean.
2024 年 2 月に 4 泊滞在

6/10 (普通)

Rebecca

2024 年 2 月に 1 泊滞在

8/10 (良い)

Rachelle

2024 年 2 月に 1 泊滞在

4/10 (不満)

THIERRY

気になった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Choisissez un autre hôtel si vous le pouvez et vous n’aurez certainement aucune difficulté vue la gamme de prix. Si cet établissement représente le groupe Accor changez de propriétaire. Le peu qui a été fait est dans la décoration dans les grandes lignes. Arrivée à l’hôtel avec mes nombreux bagages pour m’entendre dire qu’il n’y avait pas de place de parking ; j’ai donc tourné dans toutes les artères et rues adjacentes sans pouvoir me garer sachant que j’avais un ferry le lendemain matin à 7h. Arrivé dans la chambre la table du salon en verre fendue en deux ainsi que la table de salle à manger complètement rayée. Le lavabo de la salle de bain complètement bouché. Et l’accueil du personnel très moyen !!!!. C’est le même prix qu’une chambre au Sofitel et le service n’a rien à voir. En bref adresse à oublier.
2024 年 2 月に 1 泊滞在

10/10 (非常に良い)

Diane

2024 年 1 月に 1 泊滞在

10/10 (非常に良い)

Eli

2024 年 1 月に 2 泊滞在

10/10 (非常に良い)

Ashwini

家族旅行
良かった点 : 設備とサービス
Fantastic stay with a delightful personal touch! The hotel exceeded expectations – from the welcoming staff to the comfortable rooms. Impeccable cleanliness, and the amenities were top-notch. Highly recommended!
2023 年 12 月に 3 泊滞在

8/10 (良い)

Chris

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Close, but is it close enough?
No complaints about the place at all. Fairly close to city centre, maybe a 20 min walk
2023 年 11 月に 1 泊滞在

6/10 (普通)

Keyaben

2023 年 12 月に 3 泊滞在

10/10 (非常に良い)

Georgia

良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Brilliant
2023 年 11 月に 1 泊滞在

10/10 (非常に良い)

Robert

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
2023 年 11 月に 2 泊滞在

10/10 (非常に良い)

Jeffrey

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
Great fit for our night in Wellington and early ferry the next day.
2023 年 11 月に 1 泊滞在
The Sebel Wellington Thorndon Teamからの返信 (投稿日 : 2023 年 11 月 21 日)
We appreciate you for taking your precious time to write and rate during your recent visit to our hotel.It would be an honor to have you and welcome you back in our hotel.

8/10 (良い)

Wendy

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
2023 年 11 月に 2 泊滞在
The Sebel Wellington Thorndon Teamからの返信 (投稿日 : 2023 年 11 月 21 日)
We appreciate you for taking your precious time to rate us regarding your recent visit to our hotel.Thank you once again and we will be looking forward to seeing you soon at in the near future. It would be an honor to have you and welcome you back in our hotel

10/10 (非常に良い)

宿泊されたお客様

カップルで旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
It was everything it should be. Very convenient to the ferry terminal.
2023 年 10 月に 1 泊滞在
The Sebel Wellington Thorndon Teamからの返信 (投稿日 : 2023 年 11 月 21 日)
Thank you for taking the time to leave us a 5-star review. We are thrilled to hear that you had a wonderful experience during your stay at The Sebel Wellington Thorndon. We look forward to welcoming you back for another fantastic stay in the future

10/10 (非常に良い)

Mark

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
2023 年 10 月に 4 泊滞在
The Sebel Wellington Thorndon Teamからの返信 (投稿日 : 2023 年 11 月 21 日)
Thank you for taking the time to leave us a 5-star review. We are thrilled to hear that you had a wonderful experience during your stay at The Sebel Wellington Thorndon. Thank you once again and we will be looking forward to seeing you soon at in the near future. It would be an honor to have you and welcome you back in our hotel.

6/10 (普通)

John

出張, カップルで旅行
Bathroom terrible, drain in shower blocked water everywhere. No room to place anything in bathroom. 1 english tea bag available and only 3 capsules for coffee. No restaurants open on a sunday night in area.
2023 年 10 月に 1 泊滞在

8/10 (良い)

Dianne

カップルで旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Had to ask for instructions on coffee maker. No milk and not enough sweetener or instant coffee
2023 年 10 月に 1 泊滞在

8/10 (良い)

Tony

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
2023 年 9 月に 2 泊滞在
The Sebel Wellington Thorndon からの返信 (投稿日 : 2023 年 10 月 9 日)
We would like to express our sincere gratitude for the time you spent to rate us on Expedia further to your stay with us.We are dedicated to continuously strive to provide an exceptional quality service.I will be very happy to welcome you back again soon.

8/10 (良い)

Noel

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
Not there fault but parking area had puddles to traverse. Towels not well folded and one had marks on it.
2023 年 9 月に 1 泊滞在
The Sebel Wellington Thorndon Teamからの返信 (投稿日 : 2023 年 9 月 29 日)
Thank you for being our guest and for the time taken to share your valuable feedback with us.Providing the highest level of hospitality is our number one priority and I sincerely apologize for falling short of meeting your expectations. We have informed the concern department about your feedback and rest assured that this wont happen again. I hope we will have the pleasure of welcoming you back to The Sebel Wellington Thorndon in the near future.

8/10 (良い)

Claire

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
The room I got was not the one I booked. In the photo of the specific room I booked, it had a photo of a double bed with a sofa. I got 2 single beds and a chair. The person at the desk said "a double bed is two single beds". Something to note if you are booking this hotel.
2023 年 9 月に 1 泊滞在
The Sebel Wellington Thorndonからの返信 (投稿日 : 2023 年 10 月 9 日)
We would like to thank you for your feedback on Expedia regarding your recent stay with us. We apologize for not meeting your expectations.But perhaps there’s a system glitch and this shouldn’t have happened. We will investigate it , as discussed over the phone we intend to make things right. Thank you for giving us a second chance to serve you one more time. Please let me know if you are coming back again so I can upgrade your room free of charge. You may email or call me anytime in advance. Looking forward to your next visit again.

10/10 (非常に良い)

Sue

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
2023 年 9 月に 1 泊滞在
The Sebel Wellington Thorndonからの返信 (投稿日 : 2023 年 9 月 23 日)
Dear Ms. Sue, Thank you for taking the time to leave us a 5-star review.We strive to provide exceptional service and create memorable moments for our guests, and we are delighted that we succeeded in doing so for you.We look forward to welcoming you back for another fantastic stay in the future.

10/10 (非常に良い)

Christopher

カップルで旅行
Great stay, highly recommend.
2023 年 9 月に 1 泊滞在
The Sebel Wellington Thorndonからの返信 (投稿日 : 2023 年 9 月 17 日)
Dear Mr. Christopher, We appreciate you for taking your precious time to rate us regarding your recent visit to our hotel.It is always very rewarding to read that you were satisfied with your lovely stay and were impressed with the quality of our hotel and the attentiveness of the staff while you were here.It would be an honor to have you and welcome you back in our hotel.

10/10 (非常に良い)

Michelle

良かった点 : 清潔度、施設のコンディションと設備
Nespresso machine magnifying mirror in bathroom clean and new
2023 年 8 月に 1 泊滞在
The Sebel Wellington Thorndon Teamからの返信 (投稿日 : 2023 年 8 月 26 日)
Dear Ms. Michelle, We appreciate you for taking your precious time to rate us regarding your recent visit to our hotel.It is always very rewarding to read that you were satisfied with your lovely stay and were impressed with the quality of our hotel and the attentiveness of the staff while you were here.It would be an honor to have you and welcome you back to our hotel.

10/10 (非常に良い)

Kristien

良かった点 : 清潔度、設備とサービス、施設のコンディションと設備
Very helpful staff- had an issue with room and they sorted immediately with no problems at all. Lovely clean place to stay.
2023 年 8 月に 2 泊滞在
Proximity Apartment Wellington Teamからの返信 (投稿日 : 2023 年 8 月 8 日)
Dear Kristien, Thank you for taking the time to leave us a 5/5 rating. We are thrilled to hear that you had a wonderful experience during your stay at Proximity Apartment Wellington!We strive to provide exceptional service and create memorable moments for our guests, and we are delighted that we succeeded in doing so for you.We look forward to welcoming you back for another fantastic stay in the future.Best Regards,

10/10 (非常に良い)

Jennifer

家族旅行
良かった点 : 清潔度、客室の快適度
2023 年 7 月に 3 泊滞在
Proximity Apartment Wellington Teamからの返信 (投稿日 : 2023 年 8 月 7 日)
Dear Ms. Jennifer, We would like to express our sincere gratitude for the time you spent to rate us further to your stay with us.Thank you for your recent stay with us. I will be very happy to welcome you back again soon.Best Regards,

8/10 (良い)

Dane

出張
良かった点 : 清潔度、客室の快適度
Decent and clean, but long walk to food
Really nice apartment at a good price, clean and decent sized with all the right facilities. Negatives are the location - no decent shops around (though you can walk 10 - 15 mins to some), and the rooms can be quite noisy in the morning with lift bells etc., as there isn't enough noise insulation
2023 年 5 月に 2 泊滞在
Kimberly からの返信 (投稿日 : 2023 年 5 月 30 日)
Dear Dane, Thank you for your review, we greatly appreciate the time you have taken to provide us with this valuable feedback.Thank you again for bringing the noise issue to our attention. We apologized for the inconvenience you have experienced during your recent stay with us. We have taken your feedback on board, and we will strive to make improvements accordingly. Many thanks and kind regards, Proximity Apartment Wellington

6/10 (普通)

Andrew

2023 年 5 月に 2 泊滞在
Proximity Apartment Wellington Teamからの返信 (投稿日 : 2023 年 7 月 11 日)
Dear Mr. Andrew, Greetings from Proximity Apartment Wellington!We appreciate you for taking your precious time to rate us regarding your recent visit to our hotel. We trust that you had a wonderful stay with us. We are looking forward to welcoming you soon!Best Regards,

6/10 (普通)

Jens Halfdan

良かった点 : 清潔度、客室の快適度
A lack of facilities on out visit
No parking spaces available at the time of our arrival, plus laundry facilities out of order and our freezer not working, meant that all the things we needed for a pause on our campervan tour were not available to us. To most visitors these factors may not have been a big deal, but it meant that we were quite disappointed and would have rather spent our money elsewhere. The property and rooms were great, clean and seemed to be relatively new and modern. Staff were friendly, but did not exactly go out of their way to help us resolve any of our needs, which may have improved our experience.
2023 年 5 月に 1 泊滞在

8/10 (良い)

Teresa

家族旅行
良かった点 : 清潔度、客室の快適度
2023 年 5 月に 1 泊滞在
Proximity Apartment Wellington Team からの返信 (投稿日 : 2023 年 7 月 11 日)
Dear Ms. Teresa, We appreciate you for taking your precious time to rate us regarding your recent visit to our hotel. We trust that you had a wonderful stay with us. We look forward to welcoming you soon. Best Regards,