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ミュージアム アパートメント ホテル インディペンデント コレクション バイ エVトの口コミ

4.5 out of 5
ミュージアム アパートメント ホテル インディペンデント コレクション バイ エVト
247-257 Wakefield Street, Wellington

口コミ

9.0

とても素晴らしい

評価 10 - 1006 件の口コミ中 632 件が非常に良い" "
評価 8 - 1006 件の口コミ中 256 件が良い" "
評価 6 - 1006 件の口コミ中 76 件が普通" "
評価 4 - 1006 件の口コミ中 30 件が不満" "
評価 2 - 1006 件の口コミ中 12 件が非常に不満" "

9.2/10

清潔度

8.8/10

スタッフとサービス

8.8/10

設備とサービス

9.0/10

施設のコンディションと設備

8.4/10

環境への配慮

口コミ

8/10 (良い)

Yumiko

家族旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
The location was really great to go out for dinner, shopping and sightseeing. Most amenities are available for us to stay but no hair dryer was available. It was great to have big bath tab.
2024 年 2 月に 1 泊滞在
QT Wellington からの返信 (投稿日 : 2024 年 3 月 12 日)
Thank you for sharing your experience of QT Wellington. Glad to hear you enjoyed things like our amenities and location! We agree they are pretty fantastic! We will see you again soon, Warm Regards,Natalija HayesGuest Services Agent

6/10 (普通)

宿泊されたお客様

小さなお子様連れの家族旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
ジムやプールの利用が出来て良かった。立地がとても良く何処に行くのも便利でした。ウェリントンの宿泊施設には珍しくバス、シャワーがセパレートの部屋で嬉しかったです。湯船も深く広く2人でものびのび入れてるのがよかった。ホテル全体がミュージアムのようで駐車場利用もわかりやすく朝食も美味しく全般的に満足度の高い宿泊施設でした。
2021 年 4 月に 1 泊滞在

10/10 (非常に良い)

Mai、Tokyo

良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
enjoyed the stay and loved the arts. wanted to buy their bathrobes but sold out. Great location. Easy access to Te papa and city center. I’d definitely stay again for my next visit to Wellington
2020 年 3 月に 3 泊滞在
QT Wellington Teamからの返信 (投稿日 : 2020 年 4 月 15 日)
Dear Mai, Thanks for choosing QT Wellington for your visit. We are pleased that you enjoyed your stay here and hopefully we can welcome you back again soon! Warmest regards, QT Wellington Team

6/10 (普通)

宿泊されたお客様

良かった点 : 清潔度
WIFIに不具合、プールの階はエレベーターのボタン不良でいちいちフロントに電話して人を呼びました。

10/10 (非常に良い)

宿泊されたお客様

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
lovely room with great staffs!
the hotel staffs were very helpful and a relaxing room. had a nice time stayed there.. I'm sure that will be back this Apartments soon.

6/10 (普通)

Sandy

カップルで旅行
気になった点 : 施設のコンディションと設備
No tea or coffee. No mini bar. Basin in the bathroom cracked.
2024 年 5 月に 1 泊滞在

8/10 (良い)

Paul

出張
良かった点 : 清潔度、設備とサービス、施設のコンディションと設備
I wanted to try this place out as I know a little about the history of it plus it was ideally located to where I needed to be. Great location and I’m walking distance of everything. My room was spacious with great facilities although the faucet in the bathroom had a faulty plug so I couldn’t really use it.. however the rest of the room was great. The breakfast offered was amazing.. The pool and spa were awesome though a little dark.. The main restaurant was out of order which was a shame but there are enough dining options outside in the CBD. It’s a great creative space with cool art and a real moody tone which some of the staff were but not enough to dampen my spirits coz they all must be so tired. I would definitely stay here again as I think what they offer is fair considering the $.
2024 年 5 月に 1 泊滞在

10/10 (非常に良い)

Brent

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
Beautiful hotel with Apartment options. Amazing art. A real bonus having a gym, spa, sauna and pool
2024 年 5 月に 2 泊滞在
MAHからの返信 (投稿日 : 2024 年 5 月 23 日)
Thanks so much! We loved your feedback.

6/10 (普通)

Lina

出張
良かった点 : 施設のコンディションと設備
気になった点 : スタッフとサービス
I enjoyed my stay at the hotel, however the staff service was off.
2024 年 5 月に 1 泊滞在

10/10 (非常に良い)

Brian

カップルで旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Modern, spacious apartment with great view. Practically across the street from museum. Washer/dryer, mini stove, dishwasher (!). Impeccably clean and very quiet. Great beds. For the price I was at first sure they'd made a mistake; I would very much stay here again.
2024 年 5 月に 3 泊滞在
MAHからの返信 (投稿日 : 2024 年 5 月 23 日)
Thanks so much for your comments !

6/10 (普通)

Saloni

出張
良かった点 : 清潔度
気になった点 : スタッフとサービス
The reason I have three stars is not because the hotel wasn't nice but because the service wasn't quite up to the mark. The concierge at the front desk were quite rude. I had to call multiple times to get basic toiletries which should be included in the room by default!
2024 年 4 月に 6 泊滞在

10/10 (非常に良い)

Jenny

2024 年 5 月に 1 泊滞在
MAHからの返信 (投稿日 : 2024 年 5 月 23 日)
Thank you!

10/10 (非常に良い)

Christian

家族旅行, 小さなお子様連れの家族旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
We arrived on a morning flight from Auckland at 7am. The purpose for our visit to Wellington was for the Marvel Convention for my 3yo godson. Check in was at 3pm. Staff allowed us to check into one of the rooms that was ready early. The rooms were nice and clean. The phones were down and advised reception who gave me their card and advised to ring directly to them. The view at the restaurant was beautiful. Didn’t get a chance to eat there but next time will give it a go. I highly recommend if your looking for accommodation to stay there. Restuarant, supermarket, waterfront, Te Papa all within a block of this location. The beehive is a 9minute drive. Money well spent for the one night 5 of us were there
2024 年 4 月に 1 泊滞在
MAHからの返信 (投稿日 : 2024 年 5 月 23 日)
Brilliant! Thanks for your feedback.

10/10 (非常に良い)

Anita

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
2024 年 4 月に 2 泊滞在
MAHからの返信 (投稿日 : 2024 年 5 月 23 日)
Thanks for the 5 out of 5 review !

2/10 (非常に不満)

Penelope

カップルで旅行
気になった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Bathroom completely unsafe Slipped on the glossy floor tiles and injured terribly Reception promised that Management would ring me but never did Very disappointing
2024 年 4 月に 2 泊滞在
Colin Mからの返信 (投稿日 : 2024 年 4 月 24 日)
Hi Penelope, Thank you for highlighting this issue. Our internal notes did not alert to an injury. We are concerned at what information may have been missed. If able, can you contact me on colin_mcclean@evt.com I will be pleased to help. I'll also attempt to contact you separately. Thank you.

6/10 (普通)

Michael

良かった点 : スタッフとサービス、施設のコンディションと設備
2024 年 4 月に 3 泊滞在
MAHからの返信 (投稿日 : 2024 年 5 月 23 日)
Thank you for your feedback.

4/10 (不満)

Efe

出張
良かった点 : 清潔度、設備とサービス、施設のコンディションと設備
気になった点 : スタッフとサービス
I got a delay because of the 24 hour delayed flight and I requested from property to not charge me for the day I am not staying but instead of that I faced to lose my whole reservation because I couldnt show up on the day I made my reservation. Long story short this is a good facility bur the people are not polite and understanding.
2024 年 4 月に 6 泊滞在
Colin M.からの返信 (投稿日 : 2024 年 4 月 16 日)
Hi Efe, I'm very sorry to hear this. If you would like to discuss it further, I'd be happy to assist. Please email me directly on colin_mcclean@evt.com.

10/10 (非常に良い)

Miles

カップルで旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Well priced and convenient to Te Papa and restaurants.
2024 年 4 月に 2 泊滞在
Colin M.からの返信 (投稿日 : 2024 年 4 月 16 日)
Thank you, Miles !

10/10 (非常に良い)

Daniel

2024 年 3 月に 9 泊滞在
MAHからの返信 (投稿日 : 2024 年 5 月 23 日)
Thanks very much !

10/10 (非常に良い)

Anna

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
2024 年 4 月に 1 泊滞在
MAHからの返信 (投稿日 : 2024 年 5 月 23 日)
Thank you for posting a review!

10/10 (非常に良い)

Marie

家族旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Had a great stay, thank you. The only criticism I have is that the water was luke warm at best, so taking a shower was not very pleasant and therefore did not use the bath, which I would have loved.
2024 年 3 月に 2 泊滞在
Colin M.からの返信 (投稿日 : 2024 年 4 月 16 日)
Hi Marie,I'm very sorry to say we had an unexpected issue with the main boiler that carried on through-out the long weekend. It has been remedied now. I apologize that it impacted your stay.

8/10 (良い)

Ngaire

カップルで旅行
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
Very comfortable room. Size of bath was impressive! Location brilliant for waterfront and handy with supermarket across the road. Friendly helpful staff.
2024 年 3 月に 2 泊滞在
Colin M.からの返信 (投稿日 : 2024 年 4 月 16 日)
Thank you, Ngaire !

10/10 (非常に良い)

Steve

出張
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
.
2024 年 3 月に 1 泊滞在
Colin M.からの返信 (投稿日 : 2024 年 4 月 16 日)
Great, thank you, Steve !

4/10 (不満)

Marie

気になった点 : 清潔度、施設のコンディションと設備
The 2 bedroom apartment unit we stayed it was disappointing. It didn’t look at all like the website pictures. It was old and tired, cramped, and definitely not as clean as it looked in the pictures. The lobby was nice but the rooms need to be updated and cleaned much better. I wouldn’t stay here again.
2024 年 2 月に 2 泊滞在
MAH からの返信 (投稿日 : 2024 年 3 月 15 日)
Hi Marie,Thank you for your review, we cannot improve without guest feedback. We hope we can welcome you back sometime for an improved experience.

10/10 (非常に良い)

Andrew

出張, カップルで旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Did the job
2024 年 3 月に 3 泊滞在
QT Wellington からの返信 (投稿日 : 2024 年 3 月 12 日)
Thank you for taking the time to share your experience of QT Wellington. A perfect 10 is what we aim for, and looks like this time the team has nailed it! We will look forward to seeing you again soon. Warm Regards, Natalija HayesGuest Services Agent

6/10 (普通)

Victoria

グループ旅行
良かった点 : 施設のコンディションと設備
気になった点 : 清潔度、スタッフとサービス
Unfortunately our room was not completely cleaned. Food was left from the the previous guest. The young man( blond with a ponytail )at the coffee bar had an attitude when asked a question. We were really surprised at the quality of service in Wellington after staying at the QT in Queenstown where we received outstanding service. No issue's in Queenstown, it was beautiful, clean and very kind employees.
2024 年 3 月に 1 泊滞在
QT Wellington からの返信 (投稿日 : 2024 年 3 月 12 日)
Thank you for taking the time to share the feedback of your stay. We appreciate all feedback, and constructive feedback like this allows us to improve our guest experience in areas we may be falling short. Rest assured we have shared this feedback with the required management and will strive to make amends for this short fall. We do hope to see you again in the future. Regards, Natalija HayesGuest Services Agent

10/10 (非常に良い)

Dean

出張
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Nice accommodation close to dining and shopping. Easy to get to and handy to supermarket.
2024 年 2 月に 1 泊滞在
MAH からの返信 (投稿日 : 2024 年 3 月 15 日)
We are so glad to hear you enjoyed your stay Dean! The team hope to welcome you back soon.

10/10 (非常に良い)

Dejan

2024 年 2 月に 1 泊滞在

10/10 (非常に良い)

Virginia L

家族旅行
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Recommend.
Loved all the artwork. The staff was very helpful and friendly.
2024 年 2 月に 2 泊滞在
Ella - Guest Services Agentからの返信 (投稿日 : 2024 年 3 月 1 日)
We are so glad to hear you enjoyed your stay Virginia,the team hope to welcome you back to QT Wellington soon x

10/10 (非常に良い)

Julie

グループ旅行
良かった点 : スタッフとサービス、設備とサービス、施設のコンディションと設備
Luxurious, welcoming, great value.
2024 年 2 月に 1 泊滞在
QT Wellingtonからの返信 (投稿日 : 2024 年 3 月 1 日)
We are so glad to hear you enjoyed your stay Julie,the team hope to welcome you back to QT Wellington soon x

10/10 (非常に良い)

Steven

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
2024 年 2 月に 2 泊滞在

10/10 (非常に良い)

John

カップルで旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス
Great convenience features of apartment style with washer dryer etc.
2024 年 2 月に 3 泊滞在
QT Wellingtonからの返信 (投稿日 : 2024 年 3 月 1 日)
We are so glad to hear you enjoyed your stay John,the team hope to welcome you back to QT Wellington soon x

10/10 (非常に良い)

Richard

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
2024 年 2 月に 3 泊滞在

10/10 (非常に良い)

Nick

2024 年 2 月に 1 泊滞在

8/10 (良い)

Hollie

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
OK stay
I enjoyed our stay but a few things made it less pleasant - no bowls in our apartment and the AC had one speed which was full power! I get the impression that this hotel is a bit fashion over function but it was still an OK place to stay. Parking was very pricey so we just parked on the street at the back of the hotel for a fraction of the price.
2024 年 2 月に 1 泊滞在
QT Wellingtonからの返信 (投稿日 : 2024 年 3 月 1 日)
Hi Hollie,We are sorry to hear we missed the mark for this stay. On-street parking is 5 per hour so we hope this allows guests to understand our 40 per night valet charge. Your feedback is much appreciated and has been passed on to the team.With love,QT Wellington

6/10 (普通)

Debbianna

2024 年 2 月に 3 泊滞在

8/10 (良い)

Rebecca

カップルで旅行
良かった点 : スタッフとサービス、施設のコンディションと設備
Room was good and it had a partial view of the harbour. Having a washing machine was very handy. The bed was comfortable but the bedding was strange, the duvet wasn’t in a duvet cover, instead it was enveloped by a top and bottom sheet and that drew attention to the fact the duvet was stained.
2024 年 2 月に 2 泊滞在
QT Wellingtonからの返信 (投稿日 : 2024 年 3 月 1 日)
Hi Rebecca,We are sorry to hear of these details, it definitely doesn't sound up to our standard. Your feedback has been passed on to the housekeeping department and is much appreciated. We hope to welcome you back another time for a better stay.

10/10 (非常に良い)

Alexandra

小さなお子様連れの家族旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
We loved our stay! Our room was fantastic, and staff and hotel were super cool. Only a couple of gripes - the mattress wasn’t very comfy, and the Friday night street noise was loud. Would definitely recommend, but ask for a higher floor than 3
2024 年 2 月に 3 泊滞在
QT Wellingtonからの返信 (投稿日 : 2024 年 3 月 1 日)
We are so glad to hear you enjoyed your stay Alexandra,the team hope to welcome you back to QT Wellington soon. We are however sorry to hear of the inconveniences during, your feedback is much appreciated and has been passed on to the team.

6/10 (普通)

Robyn

良かった点 : 清潔度、スタッフとサービス
Booked an Executive Studio as a special treat for my partner and I. Was definitely disappointed with room. Sparsely furnished & an air conditioning unit that rattled like a freight train…couldn’t sleep with it on. On the plus side - a lovely big bath tub to relax in & super convenient location to restaurants. Also able to enjoy QT bar & artwork.
2024 年 2 月に 1 泊滞在
QT Wellington からの返信 (投稿日 : 2024 年 3 月 12 日)
Thank you for taking the time to share the feedback of your stay. We appreciate all feedback, and constructive feedback like this allows us to improve our guest experience in areas we may be falling short. Rest assured we have shared this feedback with the required management and will strive to make amends for this short fall. We do hope to see you again in the future. Regards, Natalija HayesGuest Services Agent

10/10 (非常に良い)

Deborah Kay

家族旅行
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Fabulous
Lovely room, very spacious and quiet. Convenient walk to everything and airport bus stop a few blocks away. Gorgeous artworks. We appreciated the hot spa after all that walking!
2024 年 2 月に 1 泊滞在
QT Wellingtonからの返信 (投稿日 : 2024 年 3 月 1 日)
We are so glad to hear you enjoyed your stay Deborah,the team hope to welcome you back to QT Wellington soon x

8/10 (良い)

David

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
Ive always wanted to stay at this Hotel but have found it costly as i stay in Wellington a couple of times a Month, Nice room, Pool is dated, Restaurant was not open, Service was slow in bar so we left, Valet parking i was told to park over there, I said isnt that your job So we parked outside of the Hotel for free
2024 年 1 月に 1 泊滞在
QT Wellingtonからの返信 (投稿日 : 2024 年 3 月 1 日)
Hi David,Thank you very much for your honest feedback, we are sorry to hear of these details as this truly doesn't sound up to our standard. We hope you might give us another chance in the future.

8/10 (良い)

Rosie

カップルで旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス
Nice property. Apartment studio room was good with lovely big bath and good size room. Not as seen in picture (smaller than photo) but it was ideal for our stay. The art work at this hotel is really interesting - I enjoyed checking it out. B’fast was nice but I was certain that the avocado on toast was from a jar (not fresh) which was disappointing. It is a little dated and as a huge traveller I wouldn’t say that it’s “luxury” but it’s a great hotel in a great location by the waterfront, Te Papa, shops etc. staff were friendly and helpful.
2024 年 1 月に 1 泊滞在
QT Wellingtonからの返信 (投稿日 : 2024 年 3 月 1 日)
We are so glad to hear you enjoyed your stay Rosie,the team really value this feedback and it has been passed on to the departments.

10/10 (非常に良い)

Detlef

カップルで旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Sehr schöne große und saubere Zimmer mit Vollausstattung. Sehr freundliches und hilfsbereites Personal. Insgesamt 6 von 5 Sternen.
2024 年 1 月に 2 泊滞在
QT Wellingtonからの返信 (投稿日 : 2024 年 3 月 1 日)
We are so glad to hear you enjoyed your stay Detlef,the team hope to welcome you back to QT Wellington soon x

8/10 (良い)

Amanda

カップルで旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
We requested a late checkout and the hotel kindly gave us one. It was so much appreciated - however it seems this was not communicated to the Housekeeping Dept as we were disturbed 3 times in the morning by 3 different housekeeping staff knocking on our door and asking when we were leaving. We were trying to rest & sleep after a stressful period recently. Not impressed at all with this part of our stay. The remainder of our stay was great.
2024 年 1 月に 1 泊滞在
QT Wellingtonからの返信 (投稿日 : 2024 年 3 月 1 日)
Hi Amanda,We are very sorry to hear of these disruptions. The team hope we can welcome you back for an improved stay in the future.

8/10 (良い)

Zara

良かった点 : 清潔度、スタッフとサービス
2024 年 1 月に 2 泊滞在

8/10 (良い)

Stavros

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
The art is amazing
2024 年 1 月に 2 泊滞在
QT Wellingtonからの返信 (投稿日 : 2024 年 3 月 1 日)
We are so glad to hear you enjoyed your stay Stavros,the team hope to welcome you back to QT Wellington soon x

8/10 (良い)

Dean

出張
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Great property in excellent central location. Good dining optios around.
2024 年 1 月に 1 泊滞在
QT Wellingtonからの返信 (投稿日 : 2024 年 3 月 1 日)
We are so glad to hear you enjoyed your stay Dean,the team hope to welcome you back to QT Wellington soon x

10/10 (非常に良い)

Jon

家族旅行
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
2024 年 1 月に 3 泊滞在

10/10 (非常に良い)

eng f

グループ旅行
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
2024 年 1 月に 2 泊滞在

10/10 (非常に良い)

Sandi

小さなお子様連れの家族旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Thank you for making our stay so wonderful
2024 年 1 月に 1 泊滞在
QT Wellingtonからの返信 (投稿日 : 2024 年 3 月 1 日)
We are so glad to hear you enjoyed your stay Sandi,the team hope to welcome you back to QT Wellington soon x