フロント

ダブルツリー バイ ヒルトン ウェリントンの口コミ

4.5 out of 5
ダブルツリー バイ ヒルトン ウェリントン
Corner of Lambton Quay and Grey Street, 28 Grey Street, Wellington, NZ

口コミ

9.2

とても素晴らしい

評価 10 - 1003 件の口コミ中 665 件が非常に良い" "
評価 8 - 1003 件の口コミ中 243 件が良い" "
評価 6 - 1003 件の口コミ中 58 件が普通" "
評価 4 - 1003 件の口コミ中 26 件が不満" "
評価 2 - 1003 件の口コミ中 11 件が非常に不満" "

9.6/10

清潔度

9.2/10

スタッフとサービス

8.8/10

設備とサービス

9.2/10

施設のコンディションと設備

8.6/10

環境への配慮

口コミ

8/10 (良い)

akira

家族旅行
良かった点 : 清潔度、スタッフとサービス
気になった点 : 施設のコンディションと設備
ダブルブッキングということで窓のない部屋になりました。広さは満足ですが、終日暗いのと騒音が大きく残念でした。
2023 年 11 月に 4 泊滞在
Marcosからの返信 (投稿日 : 2023 年 12 月 5 日)
We are sorry to read about the issues that you had to experience during your stay with us. We are glad that you were happy with the size of the room. We have to notice that you received an upgrade in consideration to the original booking (two single beds) and instead we gave you 2 queen beds, and we are sorry there were some issues. At DoubleTree by Hilton, we promise to do whatever it takes to ensure you are satisfied and hope you will consider staying with us in the future. Thank you again for your time and feedback.

10/10 (非常に良い)

Tomoyoshi

良かった点 : 清潔度、スタッフとサービス、客室の快適度
町の中心部にあり便利
ビジネスで一泊しました。町の中心部にあり、ロケーションとしては申し分ありません。ただ、ホテル自体が古く年季を感じさせます。ロビーなどもかなり狭いので、家族向けにはあまりお薦めしません(広い部屋があるのかもしれませんが)
2019 年 7 月に 1 泊滞在
Helenからの返信 (投稿日 : 2019 年 7 月 7 日)
Dear Tomoyoshi, Thank you for taking the time to leave a review. I am happy to hear that you enjoyed your stay.

10/10 (非常に良い)

KAZUMI

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
綺麗便利高級感あり
ケーブルカー乗り場のすぐ近くで街の中心部に位置しています。ホテルの入り口は小さいけれど、私の泊まった部屋は広々しており快適でした。大晦日に宿泊し、ビルに反射した花火が鑑賞できて得した気分でした。入り口の前の道は行き止まりになっているのですが、その行き止まりのところにある路上パーキングロットに停めてチェックインすると、バレーパーキングの係りの人が車を持って行ってくれるというシステムでした。バレーパーキングのため一泊45ドルと高めでした。チェックイン時にクッキーがもらえます。朝食のレストランの席数が少なめで、私たちが食べ終わって出る頃には10人以上が列を作っていました。
2018 年 12 月に 1 泊滞在
Helenからの返信 (投稿日 : 2019 年 1 月 7 日)
Hi Kazumi, Thank you for taking the time to write a review. We appreciate it!

10/10 (非常に良い)

Alexander

カップルで旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
This was a beautiful place! The parking was a bit confusing at first, but we figured it out. It was so convenient to be downtown, with only a two minute walk to the cable car up to the gardens, and next to a lot of shopping. Thank you!
2024 年 4 月に 1 泊滞在
Marcosからの返信 (投稿日 : 2024 年 5 月 7 日)
Thank you so much for your kind review! We're thrilled you enjoyed our location and the convenience it offers. We're glad you found the parking and surroundings easy to navigate in the end. We hope to welcome you back soon!

10/10 (非常に良い)

Emma

家族旅行
良かった点 : 設備とサービス
Very clean well appointed rooms. Quiet, good glass windows. Service desk very helpful. Lovely bathroom. Wish we had more time to enjoy another night and enjoy restaurant etc. Would def stay another time.
2024 年 5 月に 1 泊滞在
Marcosからの返信 (投稿日 : 2024 年 5 月 7 日)
Thank you for your kind words! We're thrilled you enjoyed your stay and our amenities. We can't wait to welcome you back for a longer visit next time so you can experience even more of what we have to offer!

10/10 (非常に良い)

Stephen、Napier

カップルで旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
This hotel has an old world elegance about it, something lost in most other places. Our room was well appointed and very comfortable with a special quality. It is situated centrally in Wellington cities shopping area with plenty of restaurants and cafes within short walking distance. The staff are friendly and willingly helpful. This was our third stay here.
2024 年 4 月に 2 泊滞在
Marcosからの返信 (投稿日 : 2024 年 5 月 7 日)
Thank you so much for your kind words! We're thrilled to hear you enjoyed the unique charm of our hotel and had a comfortable stay. It's always a pleasure to welcome returning guests like you, and we're delighted you appreciate our central location and friendly team. We can't wait to have you back for your fourth visit! Safe travels!

10/10 (非常に良い)

Shayne

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
2024 年 5 月に 1 泊滞在
Marcosからの返信 (投稿日 : 2024 年 5 月 7 日)
Thank you for taking a moment to share your experience. I am happy to hear you found the DoubleTree by Hilton Wellington to your liking. We look forward to welcoming you back to our hotel in the not too distant future!

10/10 (非常に良い)

Jill

出張
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Staff were all friendly, respectful, and highly efficient. I liked the rather old fashioned ambiance of the building, combined with modern convenience. The hotel is very central in the Wellington downtown, very walkable area that feels safe. The restaurant was excellent.
2024 年 5 月に 1 泊滞在
Marcosからの返信 (投稿日 : 2024 年 5 月 7 日)
Thank you so much for your lovely review! We're thrilled you enjoyed your stay and appreciated our unique blend of old-world charm and modern amenities. It's wonderful to hear you found our location convenient and our team welcoming. We're delighted you loved the restaurant too! We hope to welcome you back soon!

8/10 (良い)

Derrice

カップルで旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス
Parking instructions a bit confusing
2024 年 4 月に 1 泊滞在
Marcosからの返信 (投稿日 : 2024 年 4 月 29 日)
Thank you for your feedback! We appreciate your input and will work to make the parking instructions clearer. We're glad you were able to join us, and we hope to see you again soon!

10/10 (非常に良い)

Hermie

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
2024 年 4 月に 2 泊滞在
Marcosからの返信 (投稿日 : 2024 年 5 月 1 日)
Thank you for taking a moment to share your experience. I am happy to hear you found the DoubleTree by Hilton Wellington to your liking. We look forward to welcoming you back to our hotel in the not too distant future!

10/10 (非常に良い)

Kate

小さなお子様連れの家族旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Excellent location, great staff and spacious rooms
2024 年 4 月に 1 泊滞在
Marcosからの返信 (投稿日 : 2024 年 4 月 28 日)
Thank you for taking a moment to share your experience. I am very happy to hear you found the DoubleTree by Hilton Wellington to your liking. We look forward to welcoming you back to our hotel in the not too distant future!

10/10 (非常に良い)

Ross

出張
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Like - old building architecture
2024 年 4 月に 1 泊滞在
Marcosからの返信 (投稿日 : 2024 年 4 月 28 日)
Thank you for appreciating the charm of our building! We're glad you enjoyed its historic architecture. We look forward to welcoming you back to our hotel in the not too distant future!

10/10 (非常に良い)

Gregory

家族旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Rooms are great. modern and functional
2024 年 4 月に 1 泊滞在
Marcosからの返信 (投稿日 : 2024 年 4 月 28 日)
Thank you for your kind words! We're thrilled you enjoyed your stay and appreciated the modern and functional rooms. We hope to welcome you back again soon!

4/10 (不満)

Karinne B

出張, 家族旅行
Our room was incredibly noisy, as if the staff break room or construction was above ours. The hotel staff insisted they had no idea what was going on and that the noise was not happening as we said. Right outside the front door of the hotel there were homeless people screaming and singing. Highly overpriced and limited menu Personally not a good experience will not return to this hotel.
2024 年 4 月に 1 泊滞在
Marcosからの返信 (投稿日 : 2024 年 4 月 28 日)
Thank you for taking the time to share your feedback. We're truly sorry to hear that your experience did not meet your expectations. We're taking your comments very seriously and are working on making improvements based on your review. Our goal is to provide a comfortable and welcoming environment for all our guests. We appreciate your patience and understanding as we work to address these issues. Thank you again for staying with us, and we hope you'll consider giving us another chance in the future.

8/10 (良い)

Louise

カップルで旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
A good overnight stay in Wellington central. Convenient location, great for the Airport Express and the city and wharf areas. Friendly staff, good breakfast and comfortable room and bed.
2024 年 4 月に 1 泊滞在
Marcosからの返信 (投稿日 : 2024 年 4 月 28 日)
Thank you for your kind review! We're delighted you enjoyed our central location and found our staff friendly. It's great to hear you had a comfortable stay and a good breakfast. We hope to welcome you back soon!

8/10 (良い)

Ayin

グループ旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
This is the second time I stayed at Double Tree. I am super impressed with the presentation of our room, and how clean it was. I stayed during the Public Holiday were there's almost no one in the city, so it's a really quiet night for us.
2024 年 3 月に 2 泊滞在
Marcosからの返信 (投稿日 : 2024 年 4 月 28 日)
Thank you so much for sharing your experience with us! We're thrilled to hear that you enjoyed your stay and appreciated the cleanliness and presentation of your room. It's wonderful that you had a peaceful and quiet night during your stay. We can't wait to welcome you back for another memorable visit soon!

10/10 (非常に良い)

Alvin

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
.
2024 年 3 月に 4 泊滞在
Marcosからの返信 (投稿日 : 2024 年 4 月 28 日)
Thank you for taking a moment to share your experience. I am happy to hear you found the DoubleTree by Hilton Wellington to your liking. We look forward to welcoming you back to our hotel in the not too distant future!

10/10 (非常に良い)

Susan

出張
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Beautiful hotel - amazing room that was spacious and elegant. Very nice place to stay.
2024 年 2 月に 1 泊滞在
Marcosからの返信 (投稿日 : 2024 年 4 月 28 日)
Thank you for your kind words! We're thrilled you enjoyed your stay and found the room to be spacious and elegant. We can't wait to welcome you back again soon

8/10 (良い)

Lin

カップルで旅行, グループ旅行
良かった点 : 設備とサービス、施設のコンディションと設備
Experienced rudeness from Daniella the Senior Manager at the front desk. She would not honor the discount for the breakfast even though the night staff said it would be ok to decide in the morning. We arrived late and were exhausted to make the decision. The other front desk staff were extremely polite and helpful.
2024 年 3 月に 1 泊滞在
Marcosからの返信 (投稿日 : 2024 年 4 月 28 日)
Thank you for sharing your experience with us. We're truly sorry for the issues you faced during your stay. Your feedback regarding the encounter at the front desk is important, and we'll address it with our team. We're glad to hear that the other front desk staff were helpful. We value your input as it helps us improve our service. We hope you'll give us another chance to provide you with the experience you deserve. Thank you again!

10/10 (非常に良い)

Charlotte、Singapore

カップルで旅行
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
A fantastic hotel in the heart of the city - so convenient for parking, walking and catching the bus. The room was really peaceful, the blackout curtains amazing, and the bed and bedding were so comfortable - we both had our best sleep in years! Great in-room dining, a good gym (just needs another bike), excellent wifi, lovely decor, brilliant shower… The service was superb: warm and welcoming on arrival, and friendly and efficient on departure. We didn’t have an outlook from our room, (so no access to the wonderful Welly sunshine) but we got a great deal on the price through Expedia, which made the weekend incredibly good value. All up, a great stay!
2024 年 3 月に 2 泊滞在
Marcosからの返信 (投稿日 : 2024 年 4 月 28 日)
Thank you so much for your wonderful review! We're thrilled to hear that you enjoyed your stay with us and appreciated our convenient location and amenities. It's fantastic to know you had such a restful sleep and found our service warm and welcoming. We're glad you found our prices great value for your weekend getaway. We hope to welcome you back soon for another fantastic stay!

10/10 (非常に良い)

Traian

良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Great stay. Great staff.
2024 年 3 月に 1 泊滞在
Marcosからの返信 (投稿日 : 2024 年 4 月 28 日)
Thank you for taking a moment to share your experience. I am happy to hear you found the DoubleTree by Hilton Wellington to your liking. We look forward to welcoming you back to our hotel in the not too distant future!

8/10 (良い)

Florin

出張
Room eas noisy at all times. Hotel us well positioned and clean.
2024 年 3 月に 2 泊滞在
Marcosからの返信 (投稿日 : 2024 年 4 月 28 日)
Thank you for your feedback! We're thrilled you appreciated our prime location and cleanliness. We're sorry to hear about the noise. We'll take your comments into account as we work to enhance the guest experience. We hope you'll consider staying with us again!

10/10 (非常に良い)

Elisabeth

家族旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Great location, easy walk to restaurants, shopping, wharf, museum. Room was very clean and comfortable- furniture, linens in perfect condition. Staff was friendly and helpful. Highly recommend
2024 年 3 月に 1 泊滞在
Marcosからの返信 (投稿日 : 2024 年 4 月 28 日)
Thank you for your wonderful review! We're delighted to hear you enjoyed our location and found your room comfortable. It's great to know our staff made a positive impression. We appreciate your recommendation and look forward to welcoming you back soon!

8/10 (良い)

April

カップルで旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Great location with easy access to everything you need. Rooms are spacious and very clean, breakfast could do with a bit more variety but over all it was a pleasant stay.
2024 年 3 月に 2 泊滞在
Marcosからの返信 (投稿日 : 2024 年 4 月 28 日)
Thank you for your feedback! We're delighted you enjoyed the convenient location and clean, spacious rooms. We'll take your suggestion about breakfast variety into account. We hope to welcome you back soon for another pleasant stay!

10/10 (非常に良い)

Nicholas

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
2024 年 3 月に 1 泊滞在
Marcosからの返信 (投稿日 : 2024 年 4 月 28 日)
Thank you for taking a moment to share your experience. I am happy to hear you found the DoubleTree by Hilton Wellington to your liking. We look forward to welcoming you back to our hotel in the not too distant future!

10/10 (非常に良い)

Victor、Melbourne

出張
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
This is my second stay here, and is now mu place to go when visitng Wellington. Is clean, good sized rooms and the staff is really nice
2024 年 3 月に 2 泊滞在
Marcosからの返信 (投稿日 : 2024 年 4 月 28 日)
Thank you so much for choosing to stay with us again! We're thrilled to be your go-to place in Wellington. It's wonderful to hear you enjoyed the clean, spacious rooms and our friendly staff. We look forward to welcoming you back soon!

10/10 (非常に良い)

Eva

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
2024 年 2 月に 1 泊滞在
Marcosからの返信 (投稿日 : 2024 年 4 月 28 日)
Thank you for taking a moment to share your experience. I am happy to hear you found the DoubleTree by Hilton Wellington to your liking. We look forward to welcoming you back to our hotel in the not too distant future!

8/10 (良い)

Steve

カップルで旅行
良かった点 : 清潔度、スタッフとサービス
Great location
2024 年 3 月に 1 泊滞在
Marcosからの返信 (投稿日 : 2024 年 4 月 28 日)
Thank you for taking a moment to share your experience. I am happy to hear you found the DoubleTree by Hilton Wellington to your liking. We look forward to welcoming you back to our hotel in the not too distant future!

10/10 (非常に良い)

Rosemary

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
-
2024 年 2 月に 1 泊滞在
Marcosからの返信 (投稿日 : 2024 年 4 月 28 日)
Thank you for taking a moment to share your experience. I am happy to hear you found the DoubleTree by Hilton Wellington to your liking. We look forward to welcoming you back to our hotel in the not too distant future!

10/10 (非常に良い)

John

家族旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
The staff were fantastic and took care of our every request. The hotel has an awesome art deco style and the rooms are really nice and spacious.
2024 年 2 月に 2 泊滞在

10/10 (非常に良い)

Denise Renee

家族旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
perfect location
2024 年 2 月に 4 泊滞在

10/10 (非常に良い)

Robert

カップルで旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
We loved this hotel. It is an older building but has modern amenities and a very helpful staff. It was one of those hotels where it just feels nice to be there. There is a good convenience store right across the street and there are good restaurants within 5 minutes walk. We will use this hotel if we are back in Wellington.
2024 年 2 月に 2 泊滞在

10/10 (非常に良い)

Anne

カップルで旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
This hotel is perfectly located in the central business district. Everything is right there and you really don't need a car. Restaurants and shops are on the same street or within a minute or two walk. The rooms are nice and the staff very friendly. My only complaint was the meal we had at the restaurant. I ordered the gnocchi and it was like soggy small pieces of bread. So just don't order that if you decide to have a dinner at the restaurant. The hotel itself and the location were great. The breakfasts were adequate. We would definitely stay there again.
2024 年 2 月に 3 泊滞在

10/10 (非常に良い)

Julian Phillip、Deep River

良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Lovely place to stay in the heart of Wellington. Exceptional service. Great food.
2024 年 2 月に 1 泊滞在

8/10 (良い)

宿泊されたお客様

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
2024 年 2 月に 2 泊滞在

10/10 (非常に良い)

Graham

カップルで旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Great stay right in the city. Rooms are quiet and well appointed. Bed and bed ware excellent. Restaurant walkable. Car parking $35 per night and access is ok
2024 年 2 月に 2 泊滞在

10/10 (非常に良い)

Peter

出張
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
2024 年 2 月に 1 泊滞在
Marcosからの返信 (投稿日 : 2024 年 2 月 15 日)
Thank you for taking a moment to share your experience. I am happy to hear you found the DoubleTree by Hilton Wellington to your liking. We look forward to welcoming you back to our hotel in the not too distant future!

10/10 (非常に良い)

Heather

カップルで旅行, 家族旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
A luxurious feel, beautifully appointed in a central, easy acess part of Wellington. The room was very quiet, good security and all of the staff friendly, helpful and smiling! Everything was immaculate and I have no hesitation in recommending the Doubletree Hilton.
2024 年 2 月に 1 泊滞在
Marcosからの返信 (投稿日 : 2024 年 2 月 12 日)
Thank you so much for your glowing review! We're thrilled to hear that you enjoyed the luxurious ambiance, central location, and impeccable service during your stay with us at Doubletree by Hilton Wellington. Our team takes great pride in providing a warm and welcoming experience, and it's wonderful to know that you felt well taken care of. We truly appreciate your recommendation and hope to welcome you back again soon for another fantastic stay!

10/10 (非常に良い)

kieran

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
2024 年 2 月に 1 泊滞在
Marcosからの返信 (投稿日 : 2024 年 2 月 12 日)
Thank you for taking a moment to share your experience. I am happy to hear you found the DoubleTree by Hilton Wellington to your liking. We look forward to welcoming you back to our hotel in the not too distant future!

8/10 (良い)

David

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
N/a
2024 年 1 月に 1 泊滞在
Marcosからの返信 (投稿日 : 2024 年 2 月 12 日)
Thank you for taking a moment to share your experience. I am happy to hear you found the DoubleTree by Hilton Wellington to your liking. We look forward to welcoming you back to our hotel in the not too distant future!

8/10 (良い)

Colin

家族旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
A nice updated hotel with large rooms and good showers and beds. A bit hard to get to and parking, which is $35, is a bit of a hassle.But you’re right downtown with lots of places to eat walkable.
2024 年 2 月に 1 泊滞在
Marcosからの返信 (投稿日 : 2024 年 2 月 12 日)
Thanks for sharing your experience! We're thrilled you enjoyed our spacious rooms and comfy amenities. While we're sorry for any inconvenience with parking, we're glad you found our downtown location convenient for exploring and dining. We hope to welcome you back soon for another enjoyable stay!

10/10 (非常に良い)

Martin

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
2024 年 2 月に 2 泊滞在
Marcosからの返信 (投稿日 : 2024 年 2 月 12 日)
Thank you for taking a moment to share your experience. I am happy to hear you found the DoubleTree by Hilton Wellington to your liking. We look forward to welcoming you back to our hotel in the not too distant future!

10/10 (非常に良い)

Ericka

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
2024 年 1 月に 1 泊滞在
Marcosからの返信 (投稿日 : 2024 年 2 月 12 日)
Thank you for taking a moment to share your experience. I am happy to hear you found the DoubleTree by Hilton Wellington to your liking. We look forward to welcoming you back to our hotel in the not too distant future!

8/10 (良い)

Rebecca

家族旅行
良かった点 : 設備とサービス
気になった点 : スタッフとサービス
Great location, lovely beds and quiet at night. Cleaning needs improving under and around beds and staff are ok, however, for quality of hotel, overall service could be improved
2024 年 1 月に 1 泊滞在
Marcosからの返信 (投稿日 : 2024 年 2 月 12 日)
Thank you for your valuable feedback! We're thrilled to hear you enjoyed our prime location and comfortable beds. Rest assured, we're already working on improving our cleaning standards to ensure every corner shines. We appreciate your insights and hope to welcome you back soon for an even better experience

10/10 (非常に良い)

Phoenix

カップルで旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
The hotel was very beautiful and clean, we enjoyed the stay a lot
2024 年 1 月に 1 泊滞在
Marcosからの返信 (投稿日 : 2024 年 2 月 12 日)
Thank you for taking a moment to share your experience. I am happy to hear you found the DoubleTree by Hilton Wellington to your liking. We look forward to welcoming you back to our hotel in the not too distant future!

10/10 (非常に良い)

Jess

カップルで旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Check in was a breeze and the staff were fantastic. Gave clear instructions for parking. Our room was brilliant, spacious and loved the decor. The litte touches like the cookies on arrival, bottled water and peanut slab in the room were wonderful! Cant wait to book and stay here again!
2024 年 1 月に 1 泊滞在
Marcosからの返信 (投稿日 : 2024 年 2 月 12 日)
Thank you so much for your glowing review! We're thrilled to hear that check-in was seamless, and that you enjoyed our spacious room and delightful decor. It's the little touches like the cookies, bottled water, and peanut slab that we hope make your stay extra special. We can't wait to welcome you back for another fantastic experience!

8/10 (良い)

Kathleen

家族旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Excellent property, clean and despite an old feel, the rooms were up to date. Only issue was though the hotel is being helpful with having bathrooms being disabled accessable (no stepping over anything to access shower), it made the floor around the shower quite dangerous as water would splash everywhere and there was no way of stopping this.
2024 年 1 月に 3 泊滞在
Marcosからの返信 (投稿日 : 2024 年 2 月 12 日)
Thank you for your glowing review! We're thrilled to hear you found our property excellent and our rooms up to date. We greatly appreciate your feedback regarding the bathroom accessibility and will definitely look into ways to improve safety without compromising convenience. We hope to welcome you back soon for another fantastic stay!

10/10 (非常に良い)

Suresh

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
The location is great.
2024 年 1 月に 2 泊滞在
Marcosからの返信 (投稿日 : 2024 年 2 月 12 日)
Thank you for taking a moment to share your experience. I am happy to hear you found the DoubleTree by Hilton Wellington to your liking. We look forward to welcoming you back to our hotel in the not too distant future!

10/10 (非常に良い)

Suet Kam

家族旅行
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Excellent hotel
The hotel is located in the central of Wellington, Many attractive tourist spots are within walking distance. There are fast food shops and a large supermarket just directly opposite to the hotel entrance. The hotel room, especially the bathroom with Crabtree bath amenities, is spacious and comfortable. Although the hotel was built in 1928, it has been newly renovated with a signature scent. We have enjoyed our stay in the hotel and would highly recommend it.
2024 年 1 月に 3 泊滞在
Marcosからの返信 (投稿日 : 2024 年 2 月 12 日)
We're thrilled to hear you had such a fantastic stay with us! It's wonderful to know you found our central location convenient for exploring Wellington's attractions. We take great pride in our renovated rooms, complete with luxurious Crabtree bath amenities, ensuring your comfort throughout your stay. Thank you for recommending us, and we can't wait to welcome you back for another memorable visit!

4/10 (不満)

James

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
2024 年 1 月に 1 泊滞在
Marcosからの返信 (投稿日 : 2024 年 2 月 12 日)
We sincerely appreciate your feedback and we are very sorry we did not exceed your expectations. To better understand your experience and to make the necessary improvements, we would like your assistance in providing us with more specific information about the aspects of your stay that were unsatisfactory. This will greatly help us in identifying the areas that require immediate attention and ensure that similar issues are not repeated in the future.