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リライアンス インの口コミ

2 out of 5
リライアンス イン
116 South 17th Ave, Wausau, WI

口コミ

7.2

良い

評価 10 - 1000 件の口コミ中 235 件が非常に良い" "
評価 8 - 1000 件の口コミ中 374 件が良い" "
評価 6 - 1000 件の口コミ中 177 件が普通" "
評価 4 - 1000 件の口コミ中 104 件が不満" "
評価 2 - 1000 件の口コミ中 110 件が非常に不満" "

7.4/10

清潔度

8.0/10

スタッフとサービス

6.2/10

設備とサービス

6.8/10

施設のコンディションと設備

6.8/10

環境への配慮

口コミ

10/10 (非常に良い)

Tiffaney

良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Great place for the price
2024 年 5 月に 1 泊滞在

10/10 (非常に良い)

Tiffaney

良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Great place for the price
2024 年 5 月に 1 泊滞在

8/10 (良い)

chee nou

出張
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Its was it okay
2024 年 5 月に 1 泊滞在

10/10 (非常に良い)

Mason

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
2024 年 5 月に 5 泊滞在

6/10 (普通)

Kaleigh

2024 年 5 月に 6 泊滞在

8/10 (良い)

Kevin

良かった点 : 清潔度、スタッフとサービス
WiFi sucked. It kept disconnecting so couldn’t use iPad. A/C didn’t work. Wanted to put on fan for a little to cool down room but wouldn’t turn on. Good price so that’s why I stayed here. Was worth what I paid. Bed was fine other than spots on sheets and looked like a spot of makeup. I’d stay again just don’t be too picky.
2024 年 5 月に 1 泊滞在

4/10 (不満)

William

出張, カップルで旅行
良かった点 : スタッフとサービス、設備とサービス
気になった点 : 清潔度
Sheets were filthy, Had front desk change them and even the replacement sheets had stains. TV selection was excellent. Room was clean. Internet was awesome, No screen on 2nd story window, lol. It's a very aged hotel with dirty hallways and no elevators justy long halls and steps. Prepaid for room and they forced us to pay $50 for security deposit refundable in up to 4 weeks.
2024 年 4 月に 1 泊滞在

6/10 (普通)

Abel Alfredo

カップルで旅行
No
2024 年 4 月に 1 泊滞在

8/10 (良い)

Jessica

カップルで旅行
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
The rooms are so affordable and if you need a room last minute they always accommodate
2024 年 4 月に 1 泊滞在

8/10 (良い)

Chang

2024 年 4 月に 1 泊滞在
Kimberly F. Front Desk Managerからの返信 (投稿日 : 2024 年 4 月 8 日)
Thank-you for the rating. We are still doing our updating on the rooms. We hope you like the small changes. We hope to see you in the near future again as our guest. Thanks again.

8/10 (良い)

Rosemary

良かった点 : スタッフとサービス、施設のコンディションと設備
Great value
2024 年 3 月に 1 泊滞在
Kimberly F. Front Desk Managerからの返信 (投稿日 : 2024 年 4 月 8 日)
Thank-you for the rating. We hope to see you in the near future again as our guest. Thanks again.

8/10 (良い)

Ionela

出張, 小さなお子様連れの家族旅行
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
気になった点 : 設備とサービス
The room was clean, the staff was nice, some people that choose to stay there may be noisy, not breakfast, just coffee and some waffles, but this is a inn, we didn't expect breakfast. In short we liked the great price and the fact that was clean and no carpets in the rooms! We stayed 2 nights.
2024 年 3 月に 2 泊滞在
Kimberly F. Front Desk Managerからの返信 (投稿日 : 2024 年 3 月 19 日)
Thank you for your rating. We have been working hard on getting the rooms updated. We do hope to see you as our guest again in the future.

10/10 (非常に良い)

Mike

家族旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Close to where we wanted to be.
2024 年 3 月に 1 泊滞在
Kimberly F. Front Desk Managerからの返信 (投稿日 : 2024 年 3 月 19 日)
Thank you for your rating. We have been working hard on getting the rooms updated. We do hope to see you as our guest again in the future.

2/10 (非常に不満)

Austin

出張, 小さなお子様連れの家族旅行
良かった点 : スタッフとサービス
気になった点 : 清潔度、設備とサービス、施設のコンディションと設備
Black mold had to find, pay for and relocate to another hotel. So so unhappy.
2024 年 3 月に 1 泊滞在

10/10 (非常に良い)

michael

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Everything was great took little bit to get our room checked for deposit back.
2024 年 2 月に 2 泊滞在
Kimberly F. Front Desk Managerからの返信 (投稿日 : 2024 年 3 月 19 日)
Thank you for your rating. We have been working hard on getting the rooms updated. We do hope to see you as our guest again in the future.

6/10 (普通)

Jeremy

良かった点 : スタッフとサービス
気になった点 : 施設のコンディションと設備
2024 年 2 月に 3 泊滞在
Kimberly F. Front Desk Managerからの返信 (投稿日 : 2024 年 3 月 19 日)
Thank you for your rating. We have been working hard on getting the rooms updated. We do hope to see you as our guest again in the future.

2/10 (非常に不満)

Jacob

家族旅行
良かった点 : スタッフとサービス
気になった点 : 清潔度、設備とサービス、施設のコンディションと設備
Sheets weren't clean. Shady characters all around the building. Part of the hotel was a long term apartment complex. Loud.

4/10 (不満)

Juanita、Kaukauna

気になった点 : 清潔度、施設のコンディションと設備
You are charged a $50 deposit which is not listed anywhere. The hallway smells like stinky feet. The towels were stained. The room was dirty, especially the ceiling and walls. The breakfast consisted of waffles that you had to pay for.
2024 年 2 月に 1 泊滞在

2/10 (非常に不満)

Joseph

気になった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
Nothing!!! Staff was terrible & living conditions were terrible!!!
2024 年 1 月に 12 泊滞在
Kimberly F. Front Desk Managerからの返信 (投稿日 : 2024 年 3 月 26 日)
Sir, my staff employees are exceptional. I've never had a complaint! We've had the same employees for a very long time which tells you they know what they are doing and have great experience in the hospitality field. I'm sorry you had a bad experience. As far as the living conditions, we take pride in our hotel. It's unfortunate that some guests just are not content with anything we have to offer.

8/10 (良い)

Lana

家族旅行
気になった点 : 設備とサービス
Stayed 2 days and was descent
2024 年 2 月に 2 泊滞在
Kimberly F. Front Desk Managerからの返信 (投稿日 : 2024 年 2 月 12 日)
Thank-you kindly for the rating. We are doing our best to accommodate your needs. We are updating all the rooms and working hard to make sure your stay with us is safe and comfortable. Have a great day!

8/10 (良い)

Debra

良かった点 : スタッフとサービス
気になった点 : 施設のコンディションと設備
2024 年 2 月に 1 泊滞在
Kimberly F. Front Desk Managerからの返信 (投稿日 : 2024 年 2 月 12 日)
Thank-you kindly for the rating. We are doing our best to accommodate your needs. We are updating all the rooms and working hard to make sure your stay with us is safe and comfortable. Have a great day!

8/10 (良い)

宿泊されたお客様

グループ旅行
良かった点 : 客室の快適度
Budget friendly and clean
We were put off initially by the residents in and around the motel. This site houses homeless and mentally challenged people. The staff was pleasant, room was clean, however outdated.
2024 年 2 月に 1 泊滞在
Kimberly F. Front Desk Managerからの返信 (投稿日 : 2024 年 2 月 12 日)
Thank-you kindly for the rating. We are doing our best to accommodate your needs. We are updating all the rooms and working hard to make sure your stay with us is safe and comfortable. Have a great day!

2/10 (非常に不満)

Jacqueline

ペット同伴の旅行
気になった点 : スタッフとサービス
not able to get in with my cat...turned away
2024 年 1 月に 1 泊滞在
Kimberly F. Front Desk Managerからの返信 (投稿日 : 2024 年 2 月 12 日)
On our website it does specify NO CATS. We're sorry you may have overlooked this. We don't turn away any guests, our guests are important to us.

2/10 (非常に不満)

Joshua

気になった点 : 清潔度、施設のコンディションと設備、客室の快適度
Cockroach infested
2024 年 1 月に 1 泊滞在

10/10 (非常に良い)

Timothy

良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Very nice place to stay at I would do it again for sure.
2024 年 1 月に 1 泊滞在
Kimberly F. Front Desk Managerからの返信 (投稿日 : 2024 年 2 月 12 日)
Thank-you kindly for the rating. We are currently updating the rooms with fresh paint and new furniture. We hope to see you as our guest in the future so you can tell us how we are doing. Our guests are very important to us. Have a great day!

10/10 (非常に良い)

Michael

出張
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
The motel was as expected. My first rooms tv wasn’t working but they were able to switch my room which was nice. I’d stay there again.
2024 年 1 月に 2 泊滞在
Kimberly F. Front Desk Managerからの返信 (投稿日 : 2024 年 1 月 25 日)
Thank you so much for the rating. We really appreciate it. We would love to have you as our guest again. We work hard on a daily basis and have been updating our rooms to make your stay a more enjoyable experience. So, we look forward to your next visit with us.

10/10 (非常に良い)

Gary

2024 年 1 月に 3 泊滞在
Kimberly F. Front Desk Managerからの返信 (投稿日 : 2024 年 1 月 25 日)
Thank you so much for the rating. We really appreciate it. We would love to have you as our guest again. We work hard on a daily basis and have been updating our rooms to make your stay a more enjoyable experience. So, we look forward to your next visit with us.

2/10 (非常に不満)

Laura

カップルで旅行
気になった点 : スタッフとサービス、設備とサービス
2024 年 1 月に 1 泊滞在

2/10 (非常に不満)

Richard

I was supposed to be booked at a Comfort Inn inWeston, wisconsin.You screwed up!!!!
2024 年 1 月に 1 泊滞在

10/10 (非常に良い)

Denise Valerie

2024 年 1 月に 3 泊滞在
Kimberly F. Front Desk Managerからの返信 (投稿日 : 2024 年 2 月 12 日)
Thank-you kindly for the rating. We are doing our best to accommodate your needs. We are updating all the rooms and working hard to make sure your stay with us is safe and comfortable. Have a great day!

2/10 (非常に不満)

Adam

2024 年 1 月に 1 泊滞在

10/10 (非常に良い)

michael

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Always great place cheap and clean
Always our place to stay when we’re there cheap and clean
2024 年 1 月に 1 泊滞在
Kimberly F. Front Desk Managerからの返信 (投稿日 : 2024 年 1 月 25 日)
Thank you so much for the rating. We really appreciate it. We would love to have you as our guest again. We work hard on a daily basis and have been updating our rooms to make your stay a more enjoyable experience. So, we look forward to your next visit with us.

10/10 (非常に良い)

Debra

良かった点 : 清潔度、スタッフとサービス
2024 年 1 月に 1 泊滞在
Kimberly F. Front Desk Managerからの返信 (投稿日 : 2024 年 1 月 25 日)
Thank you so much for the rating. We really appreciate it. We would love to have you as our guest again. We work hard on a daily basis and have been updating our rooms to make your stay a more enjoyable experience. So, we look forward to your next visit with us.

10/10 (非常に良い)

Denise Valerie

2023 年 12 月に 28 泊滞在
Kimberly F. Front Desk Managerからの返信 (投稿日 : 2024 年 1 月 25 日)
Thank you so much for the rating. We really appreciate it. We would love to have you as our guest again. We work hard on a daily basis and have been updating our rooms to make your stay a more enjoyable experience. So, we look forward to your next visit with us.

4/10 (不満)

Joe

出張
気になった点 : 清潔度、施設のコンディションと設備、客室の快適度
Thermostats do not work to control the baseboard heat.
2023 年 12 月に 5 泊滞在
Kimberly F. Front Desk Managerからの返信 (投稿日 : 2024 年 1 月 25 日)
Thank you so much for the rating. We really appreciate it. We would love to have you as our guest again. We work hard on a daily basis and have been updating our rooms to make your stay a more enjoyable experience. So, we look forward to your next visit with us.

10/10 (非常に良い)

Jerry

カップルで旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
There was more than enough parking even when it was busy. It was a nice spot close enough to drive to other restaurants.
2023 年 12 月に 7 泊滞在
Kimberly F. Front Desk Managerからの返信 (投稿日 : 2024 年 2 月 12 日)
Thank-you kindly for the rating. We are doing our best to accommodate your needs. We are updating all the rooms and working hard to make sure your stay with us is safe and comfortable. Have a great day!

8/10 (良い)

Austin

良かった点 : スタッフとサービス、施設のコンディションと設備
気になった点 : 清潔度
Need clean pillow cases
2023 年 12 月に 4 泊滞在
Kimberly F. Front Desk Managerからの返信 (投稿日 : 2023 年 12 月 20 日)
Happy Holidays, thanks for the rating. We are trying our best to update all rooms so please bear with us. We hope to see you as our guest again and you will have a much better experience with us.

8/10 (良い)

Carla

カップルで旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Thanks for the good night sleep
2023 年 12 月に 1 泊滞在
Kimberly F. Front Desk Managerからの返信 (投稿日 : 2023 年 12 月 20 日)
Happy Holidays, thanks for the rating. We are trying our best to update all rooms so please bear with us. We hope to see you as our guest again and you will have a much better experience with us.

4/10 (不満)

Holly

2023 年 12 月に 1 泊滞在
Kimberly F. Front Desk Managerからの返信 (投稿日 : 2023 年 12 月 20 日)
Happy Holidays, thanks for the rating. We are trying our best to update all rooms so please bear with us. We hope to see you as our guest again and you will have a much better experience with us.

4/10 (不満)

Kim、Ironwood

良かった点 : スタッフとサービス
気になった点 : 清潔度、施設のコンディションと設備
Staff was very friendly. Room had chipping paint, marked up furniture, but the room was cheap. Everything worked in the room.
2023 年 12 月に 1 泊滞在
Kimberly F. Front Desk Managerからの返信 (投稿日 : 2023 年 12 月 20 日)
Happy Holidays, thanks for the rating. We are trying our best to update all rooms so please bear with us. We hope to see you as our guest again and you will have a much better experience with us.

8/10 (良い)

Dita

2023 年 12 月に 2 泊滞在
Kimberly F. Front Desk Managerからの返信 (投稿日 : 2024 年 1 月 25 日)
Thank you so much for the rating. We really appreciate it. We would love to have you as our guest again. We work hard on a daily basis and have been updating our rooms to make your stay a more enjoyable experience. So, we look forward to your next visit with us.

2/10 (非常に不満)

Jacob

出張
気になった点 : 施設のコンディションと設備、客室の快適度
Definitely get what your paying for
2023 年 11 月に 2 泊滞在
Kimberly F. Front Desk Managerからの返信 (投稿日 : 2023 年 12 月 20 日)
Happy Holidays, thanks for the rating. We are trying our best to update all rooms so please bear with us. We hope to see you as our guest again and you will have a much better experience with us.

6/10 (普通)

Rob

良かった点 : 設備とサービス
気になった点 : 施設のコンディションと設備
Bathroom definitely needs a fair amount of work. Also took the length of a shower before water got warm
2023 年 11 月に 1 泊滞在
Kimberly F. Front Desk Managerからの返信 (投稿日 : 2023 年 12 月 20 日)
Happy Holidays, thanks for the rating. We are trying our best to update all rooms so please bear with us. We hope to see you as our guest again and you will have a much better experience with us.

2/10 (非常に不満)

Andrew

気になった点 : 清潔度
2023 年 11 月に 1 泊滞在

10/10 (非常に良い)

Mary

出張
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
I like how kindly I was treated What I didn’t like being very tired When I got in bed it felt so good
2023 年 11 月に 1 泊滞在
Kimberly F. Front Desk Managerからの返信 (投稿日 : 2023 年 11 月 27 日)
Thank-you for the rating. We are still doing our updating on the rooms. We hope you like the small changes. We hope to see you in the near future again as our guest. Thanks again.

10/10 (非常に良い)

Marietta

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
Good
Kimberly F. Front Desk Managerからの返信 (投稿日 : 2023 年 11 月 27 日)
Thank-you for the rating. We are still doing our updating on the rooms. We hope you like the small changes. We hope to see you in the near future again as our guest. Thanks again.

6/10 (普通)

Douglas

良かった点 : スタッフとサービス
2023 年 11 月に 2 泊滞在
Kimberly F. Front Desk Managerからの返信 (投稿日 : 2023 年 11 月 22 日)
Thank-you for staying with us, and taking the time to give us a rating. We appreciate your business. We hope to see you in the near future as our guest again. Come see some more updates in the near future.

10/10 (非常に良い)

Ian

出張
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
It was easy to book, check in, and stay.
2023 年 11 月に 1 泊滞在
Kimberly F. Front Desk Managerからの返信 (投稿日 : 2023 年 11 月 22 日)
Thank you for the rating and taking the time to do so. We appreciate all comments and suggestions. We do hope to see you in the near future s our guest again. Have a great day!

4/10 (不満)

mackenzie

カップルで旅行
気になった点 : 清潔度、設備とサービス、施設のコンディションと設備
Beds were very uncomfortable. There were cigarette burns on the chair and on the bed. The bathrooms are very small.
2023 年 11 月に 1 泊滞在
Kimberly F. Front Desk Managerからの返信 (投稿日 : 2023 年 11 月 8 日)
Thank-you for your rating. We are updating our rooms and just have painting to go. We hope your stay was comfortable and hope you were satisfied with the updates. We here at the Reliance Inn are working hard every day to make your stay with us a good memory.

4/10 (不満)

Rachael

出張
気になった点 : 清潔度、施設のコンディションと設備
I found a bed bug in my hotel bed after staying the night. I took a picture and showed it to the front desk. They did not apologize or offer any type of refund/credit, just said “thank you for letting us know”. Besides the bug in the bed, the floor was very unclean and greasy. The hotel room is not sound proofed at all and you can hear everything. Very noisy and difficult to get a good nights sleep. Would not recommend this location and am very disappointed by my experience.
2023 年 10 月に 1 泊滞在